Mathew Ngwenya's curriculum vitae provides information about his personal details, languages, education, work experience, skills and references. He has worked in various call center roles since 2008 selling products for different companies. His most recent role since 2016 is as a telesales consultant for Legal and Tax Financial Services, contacting customers to sell funeral insurance and legal cover products. He lists achievements in sales and skills including communication, Microsoft Office, interpersonal and problem solving abilities.

1. CURRICULUM VITAE
OF
Mathew Ngwenya
T25 cnr NY3 and 100 street Tambo Square Gugulethu
Mobile.0786711879/ 0746509043
Email:Matthewngwenya@live.co.za
Website:http://matthewvuitton.wix.com/matthew-ngwenya
ID. 8707015930086
Nationality:SouthAfrican
Gender:Male
Race: African
Marital Status:Single
HealthStatus: Good
Languages
Home LANGUAGE
 TSONGA
OTHER LANGUAGES
ENGLISH SPEAK: READ: WRITE
o GOOD GOOD GOOD
PORTUGUES
GOOD GOOD GOOD
SETSWANA
GOOD GOOD GOOD
SESOTHO
GOOD GOOD GOOD
TSHIVENDA
GOOD GOOD GOOD
IsiZulu
GOOD GOOD GOOD
CAREER OBJECTIVES
To gain a challengingentry-levelpositioninthe MarketingandSalesindustrythatutilizesmy
creative andcommunicationskills.
EDUCATION
Ahmed Timol School (2003-2007)
Highest Grade Passed:
 Grade 12 (Matric)Subjects:
 English (First Language)
 Afrikaans (Second Language)
 Accounting
 Criminology
 Mathematics

2.  Business Economics
EMPLOYMENT
Fima films SA pty (ltd) , Chamdor (May 2008-November 2011)
Address: 3 Van Lil Straat, Chamdor, Krugersdorp, Johannesburg
Contacts: 011 761 7524
Position:
Mechanical Artisan (Assistant)
Duties:
 Replacing plant machines
 Packing pallets in order
 Repairing broken pallets
Reason of leaving:
Recruitment agency contract expired with the company
Premium Card advantage Pty (Ltd)
Address: 97 Mackay avenue, Blaigoriew, Randburg, Johannesburg
Contacts: 011 993 9740
Campaign: Mobi Moola short term loans
Position: Sales Consultant (call center)
Duration: April 2012 – December 2014
Duties:Contacting new customers to introduce and sell loan products. Contributed to and
participated in team meetings and activities. Processing order. Maintaining a working
understanding of key suppliers, competitive position. Logged enquiries and resolutions on a
database. Offered customers alternatives and up-selling. Selling a range of products and
services, to both new and existing clients.
Working on high quality appointment setting campaigns. Maximising every sales enquiry.
Reason for leaving: contract expired

3. Blue Mercury Financial Sevirces inc
Address: 175 cnr Republic road and Braam Fisher Road, Randburg, Johannesburg
Contact: 011 781 4411
Position: Sales Consultant (call center)
Campaign: MTN new cellphone contract and Discovery Life Insurance
Duration: December 2014 – September 2015
Duties: Contacting lapsed & new customers to introduce and sell MTN cellphone contracts
and Discovery Life Insurance products. Training new staff on call logging software. Building
and developing accounts. Contributed to and participated in team meetings and activities.
Processing order. Maintaining a working understanding of key suppliers, competitive
position. Logged enquiries and resolutions on a database. Offered customers alternatives
and up-selling.
Reason for leaving: contract expired
Live Wire Call Centre Solution
Address: 47 Strand street Cape Town
Contact: 021 488 9900
Campaign: Live wire funerals and liberty Life Funerals
Duration: October 2015 – February 2016
Position: telesales Consultant
Duties: Contacting lapsed & new customers to introduce and selling Liberty Life Insurance
products. Re-directing enquiries to the appropriate person. Building and developing
accounts. Contributed to and participated in team meetings and activities. Processing order.
Maintaining a working understanding of key suppliers, competitive position. Logged
enquiries and resolutions on a database. Offered customers alternatives and up-selling.
Reason of leaving: contract expired

4. Legal and Tax Financial Services pty (Ltd)
Address: 12 Loop straat Cape Town
Contact: 021 020 1300
Compaign: Legal and Tax Legal Policy and Funeral Policy
Duration: Currently employed since March 2016
Position: Telesales Consultant
Duties: Contacting lapsed & new customers to introduce and selling Legal and tax funeral
insurance and legal cover promote products.Re-directing enquiries to the appropriate
person. Building and developing accounts. Contributed to and participated in team meetings
and activities. Processing order. Maintaining a working understanding of key suppliers,
competitive position. Logged enquiries and resolutions on a database. Offered customers
alternatives and up-selling.
Personal
A solid team player who thrives on working in a fast paced environment. Having a
persuasive personality & focused on achieving goals. Possessing a confident and articulate
telephone manner. Having a burning desire to succeed. Adaptive to change and ability to
multi-task. Able to work as part of a team and in a busy telephony environment. Enjoy
working to KPI's and departmental targets. Well spoken. Resilient and proactive. Ability to
stay calm under pressure. Able to react quickly and effectively when dealing with
challenging situations.
PERSONAL SUMMARY
I am an experiencedtelesalesprofessional withasolidtrackrecord withinoutboundbusinessto
businesstelesales.Possessingastrongcommercial acumenandhavinga proventrack recordin
closingdealsoverthe telephone.Havingaindepthunderstanding the importance of customer
service andrecognizingthe needtobalance profitablegrowthwithcustomersatisfaction.Currently
lookingtocontinue inasuccessful careerinmediasalesasa telesalesconsultant.

5. Achievements
2013 I became Premium Advantage Card best sales top sales man and best quality sales
2014 I became best call center sales consultant in the region of Randburg
2014 I became top dressed sales man and top achiever
2015 I was the best sales man for Discovery life Insurance
SKILLS
 Project Coordination
 Report Writing
 General office skill and Experience
 MS Word 2007, MS PowerPoint 2007, MS Access 2007, MS Excel 2007 and Windows
XP
 Exhibiting and displaying services and products
 Interpersonal skills
 Attaining objectives through teamwork Processes
 Communication skills
 Making and Receiving calls professionally
INTERSTS
 SPORT: Rugby, Soccer and Cricket. I believe that participation in sport develops strength
in the areas of leadership, character, conflict management and physical health.
 READING: Reading is informative and exposes one to the rich diversity of the world.
 BUSINESS: I attended basic entrepreneurship course. My interest in entrepreneurship
has developed my ability to think creatively and to present my ideas professionally.

6. REFERENCES
Mr. Jakes shole Mr Sugan Naidoo
Logistics Manager Floor Manager
Fima Films SA pty (ltd) Premier card advantage
+27 (0) 11 761 7560 (w) 011 993 9740 or 084 968 5723
Mr Achmat Abraims MissVuyo Damane
Team leader IT and Product trainer
Live Wire CCS Legal and Tax Financial Services
021 488 9900/ 073 053 6227 021 020 1300 ext267
Miss Amanda Mr Ofentse Badise
Team Leader TeamLeader
Blue Mercury Financial services Legal and Tax andPremiumadvantage Card
011 781 4111 / 078 495 4475 011 545 2000 ext5540 / 073 237 3112

7. COVER LETTER
Dear Sir/Madam
I am a motivated and goal driven person, who puts in passion and perseverance to all my
work. I am a team leader and a problem solver. I believe in teamwork and acquiring
knowledge sharing skills. I amhardworking and interested in new challenges and
explorations. I like to socialize with my friends, meeting different people, listening to other
people’s ideas and to achieve well. I am also looking forward to branching my career
horizons to encompass in entrepreneurship, business and management skills.
I am an archiver but also willing to learn something new every day. I work towards a goal
and incorporate my skills. These gave me the knowledge that I can work well and deal
professionally with people. I always push for success even working under pressure to deliver
positive results. I adapt myself easily with clients and colleagues.
Thank you for your time and considering my application. I also look forward towards a
positive response.
Sincerely
Mathew Ngwenya