Curriculum Vitae - Toufiq
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Toufik Ali Mohad is an Algerian national currently residing in Dubai. He has over 15 years of experience in customer service roles, most recently as the Artistic Coordinator at Mattel Play Town Dubai. Prior to this, he was the Customer Service Supervisor at Emaar's Kidzania theme park in Dubai from 2009 to 2016. He also has experience as a Sales and Customer Service Officer at Carrefour Mall of Emirates from 2006 to 2009. Toufik is fluent in Arabic, French and English and holds several customer service and emergency training certificates. He has excellent communication, sales and customer service skills.
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![TOUFIK ALI MOHAD
PERSONAL DETAILS
Name: Toufik ALI MOHAD
Date of birth: 29 November 1977
Nationality: Algerian
Status: Single
Driver License: UAE Licence
Address: International City - Dubai
Mobile: 055 577 0819
E-mail: toufikalimohad@gmail.com
LANGUAGES
Arabic: Mother Tongue
French: fluent
English: fluent
CAREER HISTORY
April 11 2016 till now MATTELL PLAY TOWN DUBAI AS ARTISTIC COORDINATOR
ASSITANCE ARTISTIc MANGER
SEP 2009 – Till 30 mrach 2016 EMAAR – DUBAI [kidzania]
1 | P a g e](https://image.slidesharecdn.com/e80f302f-2822-4e22-b169-20eb36807387-170207105633/85/Curriculum-Vitae-Toufiq-1-320.jpg)
![TOUFIK ALI MOHAD
LNE Department
Customer Service Supervisor (senior theatre animator)
Responsibilities include:
- Ensure a high level of customer service;
- Handling incoming calls, e-mails, faxes and mail;
- Coordinate parts of the company events;
- Translating company documents in several
languages;
- Activity preparation/supervise Customers of
KIDZANIA;
- …
SEP 2006 – APR 2009 CARREFOUR – DUBAI [Mall Of Emirates]
French Supermarket Chain Group
Sales and Customer Service Officer
Responsibilities include:
- Ensure a high level of customer service;
- Handling incoming calls, e-mails, faxes and mail;
- Follow up with suppliers for delivery;
- Responsible for clients complaints and requests;
- Product warranty and after sales service;
- Checking the daily cash income;
- …
JAN 2002 – JAN 2006 SHERATON Resorts and Towers – Algeria
Starwood 5* Hotel
Floor and Public Area Supervisor
Responsibilities include:
2 | P a g e](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Soha Soliman Ali Ahmed is applying for a position. She includes her contact information, personal details like date of birth and education history. She graduated from Ain Shams University in 2011 with a degree in English. Her work experience includes positions as a soft facility coordinator at Palm Hills, a telesales agent, and a customer service officer at Vodafone Egypt. She is looking for a dynamic firm where her skills can be enhanced through professional growth opportunities.
Mohamed CV(1)(1)
Mohamed Moustafa is seeking a challenging position that provides opportunities for growth. He has 7 years of experience in sales and marketing roles in the hospitality industry. Currently he is a Team Lead at Jumeirah Hotels and Restaurants, having previously held roles at Fairmont Dubai, Sofitel, and Marriott Egypt. He has a Bachelor's degree in Tourism and Hotels from Cairo University.
Walaa. cv2016
Find a suitable job fits with my qualifications and my abilities and To reach a successful career and to supporting company objectives .
Ranad Galal new updated cv
Ranad Galal is an Egyptian national seeking a customer service role utilizing fluent English and Arabic language skills. He holds a degree in tourism and hotels from 2013 and language studies certification from 2008. Ranad has over 5 years of experience in marketing, video editing, and customer service for companies including Media Planet, Mazzika TV, Citi Bank, Al Mashriq Bank, and Mobinil. He is proficient in Microsoft Office and possesses strong communication, presentation, planning and organizational abilities.
Ehab's c.v of may 2010 (2)
Ehab EL Sayed EL Barbary is seeking a position as a Security Assistant Manager. He has over 15 years of experience in security roles, most recently as Security Supervisor at Shangri-la Hotel Qaryat Al-Beri in Abu Dhabi since 2011. Prior to that, he held security roles in Oman and Dubai. He has a Bachelor's degree from Mansura University in Egypt and certificates in first aid, fire safety, and security systems.
Hassan sharaf updated c.v
Hassan Samir Sharaf is seeking a concierge position and has over 6 years of experience in hotel concierge fields. He currently works as the Acting Concierge Supervisor at the Red Sea Hotels the Palace Port Ghalib Resort. Hassan has strong customer service, communication, and computer skills. He aims to gain more experience and advance his career by applying his qualifications and experience in a prestigious hotel.
Ricardo updated cv
Ricardo Cornette is seeking a sales or customer service position that utilizes his 11 years of experience in the tourism industry in Dubai. He is highly skilled in English, French, and German and has exceeded sales goals through excellent customer satisfaction. His resume details his experience as a senior hotel consultant, restaurant manager, private butler, and guest relations officer. He is dedicated to achieving customer satisfaction and has received several awards for his work.
Mohamed Ryad Resume (1)
Mohamed Mustafa Ryad has over 5 years of experience in customer service and sales. He holds a Master's degree in International Marketing and has worked in various sales roles for companies like Vodafone and BME Global. Currently he is a Delegate Salesperson at BME Global, where he is responsible for generating revenue through sales and getting exhibitions sold at conferences.
Similar to Curriculum Vitae - Toufiq (20)
Curriculum Vitae - Toufiq
- 1. TOUFIK ALI MOHAD PERSONAL DETAILS Name: Toufik ALI MOHAD Date of birth: 29 November 1977 Nationality: Algerian Status: Single Driver License: UAE Licence Address: International City - Dubai Mobile: 055 577 0819 E-mail: toufikalimohad@gmail.com LANGUAGES Arabic: Mother Tongue French: fluent English: fluent CAREER HISTORY April 11 2016 till now MATTELL PLAY TOWN DUBAI AS ARTISTIC COORDINATOR ASSITANCE ARTISTIc MANGER SEP 2009 – Till 30 mrach 2016 EMAAR – DUBAI [kidzania] 1 | P a g e
- 2. TOUFIK ALI MOHAD LNE Department Customer Service Supervisor (senior theatre animator) Responsibilities include: - Ensure a high level of customer service; - Handling incoming calls, e-mails, faxes and mail; - Coordinate parts of the company events; - Translating company documents in several languages; - Activity preparation/supervise Customers of KIDZANIA; - … SEP 2006 – APR 2009 CARREFOUR – DUBAI [Mall Of Emirates] French Supermarket Chain Group Sales and Customer Service Officer Responsibilities include: - Ensure a high level of customer service; - Handling incoming calls, e-mails, faxes and mail; - Follow up with suppliers for delivery; - Responsible for clients complaints and requests; - Product warranty and after sales service; - Checking the daily cash income; - … JAN 2002 – JAN 2006 SHERATON Resorts and Towers – Algeria Starwood 5* Hotel Floor and Public Area Supervisor Responsibilities include: 2 | P a g e
- 3. TOUFIK ALI MOHAD - Ensure a high level of customer service; - Handling incoming calls, e-mails, faxes and mail; - Responsible for clients complaints and requests; - In charge of decoration and hygiene control; - Managing the entire laundry operation; - … EDUCATION 1993 – 1998 ABEL-RAHMAN MIRA – BOUIRA [Algeria] Liturature and Human Seance 2009 – 2015 EMAAR TRAINING CENTER – [Dubai] Serveral certificates: - Superior Customer Service - Upselling Techniques - Motivation Skills - Emergency & Fire Safety - ... 2011 FUTURE HORIZON – Radio and TV center [Dubai] TV Presentor Certificate GENERAL PROFILE Excellent communication & sales skills, accurate, flexible, result-oriented & driven, stress resistant, positive mindset, very social, team player as well as independent. 3 | P a g e