Barcelo Royal Beach is a 5-star luxury resort complex in Sunny Beach, Bulgaria that offers 143 hotel rooms, 504 apartments and studios, multiple restaurants, bars, pools, spas, and other amenities. The document provides a recommendation for Viktoriya Georgieva Mileva, who worked as a receptionist at Barcelo Royal Beach from January to August 2015. During her employment, she demonstrated strong professional knowledge, a focus on guest satisfaction, and an ability to deliver exceptional service. She is described as a hard-working, reliable, and well-organized employee with high communication skills and an ability to work well under pressure. The general manager states that Mileva is a responsible employee who is constantly improving and

1. Barcelo" Royal BeachPREMIUM
TO WHOM IT MAY CONCERN
Barceló Royal Beach is a 5 star luxury complex, part ofBarcelo Hotels & Resorts which offers highest
quality of accommodation facilities and services- 143 hotel rooms, 504 apartments & studios, A la Carte
and Buffet Restaurants, Pool Bar and Bistro, Piano Bar & Lobby bar, Convention hall, Business centre,
SPA Centre, 3 outside and one indoor pool, garden complex,
Kids club and playground, Shopping mall with 99 shops.
The purpose of the present letter is to introduce Mrs. Viktoriya Georgieva Mileva and
to provide information about her job performance.
Mrs. Mileva started to work at Barceló Royal Beach as a Receptionist on Jane 00 1 , 2015
until 30th August 2015.
During the work she demonstrated very strong and complete professional knowledge,
guest satisfaction orientation and ability to offer an exceptional service which managed
to satisfy the highest customer expectations.
She is a hard-working, reliable and vey well-organized employee.
Mrs. Viktoriya Mileva has high communication skills and she has the ability to work
under pressure.
In our opinion, Mrs. Viktoriya Mileva is an employee with high professional
responsibility, in constant improvement and development and her skills would
undoubtedly contribute to the success of any company.
We will be glad to work with Mrs. Mileva again in the near future.
Paul Migueiz
General Man, ?t1
Barceló Ro I Beach
Sunny Beach, 30t1 September 2015
Barceló Royal Beach I 8240 Sunny Beach I Bulgaria
www.barcelo.com • www.barceloroyalbeach.com • royalbeach@barcelo.corn
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