1. CURRICULUM VITAE
NEHAD HASSAN SAMIH
Personal Data
Address: 5 A Kabol St, Heliopolis, Cairo
Tel-No: 02 225 66 0 17 ---- 0122 500 444 1
E-Mail: nehadhassan2006@hotmail.com
Date of Birth: 28/10/1963

2. Religion: Moslem
Nationality: Egyptian
Marital Status Married with three daughters
Military Service: Completed
Education
Faculty of Arts 1985 Ain Shams University
Computer Skills
Windows, Excel, Word, Fidelio, Opera, Fox2000 Payroll, FBM
System, Espresso System, internet.
Languages
English: Good written & Spoken
Work Experience
Kempinski Cairo new opening
Start from 15/9/2014 till now
Executive Housekeeper
HYATT SHARM El-SHEIKH March 2011 till 1/9/14
HYATT AMMAN JORDAN TASK FORCE 2013
Executive Housekeeper
* Executive housekeeper for 500 rooms and 19 special villas.
 * Maintaining a high level of standards.

3. SAVOY SHARM El-SHEIKH OCTOBER 2006- October 2010
Executive Housekeeper
 Executive housekeeper for Savoy ,Sierra, SOHO and Royal Savoy Sharm El-Sheikh
hotels "800 rooms & villa"
 Maintaining a high level of standards.
 Monitors housekeeping personnel to ensure all guests receive courteous service.
 Schedules routine inspections of all housekeeping areas by/ with the assistant and
other supervisory responsible.
 Channels of communications with other department
 Establishes and maintains effective human relations and works with human
resources to ensure that team members performance is effectively managed.
 Ensures training needs analysis of housekeeping staff is carried out and training
programmes are designed and implemented to meet needs.
 Maintains appropriate standards for hygiene, uniforms, appearance and conduct of
320 employees (housekeeping staff).
 Identifies and ensures highest possible standard of cleanliness, maintenance, guest
room supplies and amenities at a realistic costs.
 Implements and controls housekeeping procedures that provide for the health and
safety of personnel and guests, such as lost and found service, key control, security
and emergency procedures and environmental procedures in case of emergencies.
 Be aware of health and safety legislation , policies and procedures
 Prepares the housekeeping budget.
 Monitors and controls inventories for operating equipment, linen and uniforms to
ensure the control and maintenance of par stocks and costs.
 Controls and analyses department costs on an ongoing basis to ensure performance
against budget
 Manages the department's expenses
 Oversees laundry operations.
 Responsible for the florist to ensure all decorations are maintained in the hotel.

4.  Responsible for all VIP rooms are prepared.
 Responsible for Guest room renovation
 Supervises outside contractors to ensure contractual compliance
 Carrying on all projects around the hotel.
 Cooperation with engineering Dep. to maintain the rooms in the best condition.
 Achieved more than 90% for guest feed back., Mystery shopper, trip advisor NO 12
 Organizing Soho squash champion 2009/2010.
 Organizing and preparing Soho parties and events.
INTERCONTINENTAL TABA RESORT JUNE 2006 –
SEPTEMBER 2006
Executive Housekeeper
 Implement all HK INTERCONTINENTAL system program.
 Ensure that all guest rooms up to INTERCONTINENTAL level
 Over seeing an independent Housekeeping Store and making Inventory.
 Ensures training needs analysis of housekeeping staff is carried out and training
programmes are designed and implemented to meet needs.
INTERCONTINENTAL CITYSTARS HOTEL 2004 – Till
MAY 2006
Assistant Executive Housekeeper number one
 Started during the pre-opining to prepare and clean the hotel.
 Implement all HK INTERCONTINENTAL system program.
 Ensure that all guest rooms up to INTERCONTINENTAL level
 Over seeing an independent Housekeeping Store and making Inventory.
 Responsible for holding daily line-ups with the staff and developing staff through
training.
 Full charge of the HK Dep. And the laundry for the last 6 months

5. CONRAD SHARM El-SHEIKH 2001-2004
Executive Housekeeper
 Responsible for the day to-day operation of the department.
 Maintaining a high level of standards.
 Responsible for the florist to ensure all decorations are maintained in the hotel.
 Responsible for ensuring that all VIP rooms are prepared and with flower
arrangements.
 Responsible for holding daily line-ups with the staff and developing staff through
training.
 Responsible for HK Budget, Expenses, and staffing.
 Carrying on all projects around the hotel.
 Cooperation with engineering Dept. to maintain the rooms in the best condition.
RITZ-CARLTON SHARM El-SHEIKH 1999-2000
Assistant Executive Housekeeper
 Started during the pre-opining to prepare and clean the hotel.
 Responsible for the day to-day operation of the department.
 Maintaining a high level of standards.
 Overseeing an independent Housekeeping Store and making Inventory.
 Responsible for the florist to ensure all decorations are maintained in the hotel.
 Responsible for ensuring that all VIP rooms are prepared and with flower
arrangements.
 Responsible for holding daily line-ups with the staff and developing staff through
training.
CAIRO BOAT 1998-1999
Executive Housekeeper
 In charge of the cleanliness & maintenance of all the outlets and also responsible for
the stewarding department and all equipment. Also involved in the planning and
execution of all outside catering.
 Full charge of the new branch opening at Alexandria

6. HELNAN SHEPPARD CAIRO 1997-1998
Assistant Executive Housekeeper
 Involved in the renovation plan of the guest rooms and returning the rooms to the
count inventory.
 Oversee the daily operation of the department with a team of 60 employees.
SONESTA CAIRO HOTEL 1996-1997
Assistant Executive Housekeeper
 Overseeing the daily operation, scheduling work, liasing with engineering.
 Maintaining a high level of service standards through room inspections.
CASABLANCA HOTEL, K.S.A 1993-1996
Executive Housekeeper
 Full charge of 400 rooms (4* Hotel in Jeddah)
 Upgrading the guest rooms standards, the hotel was awarded 4A category.
 Responsible of the renovation plan of the guest rooms over a two year period and
implemented a cost saving initiative and reduced expenses by half.
CAIRO MARRIOTT HOTEL 1982-1992
Banquet houseman/Supervisor
 Started as a room Attendant and transferred as a Banquet Houseman working solely
in the Palace in all areas for cleaning and set up.
 Promoted to Head Houseman and then Supervisor after 5 years.
CAIRO CONCORD HOTEL 1981-1982
Houseman/Room Attendant

7. HELNAN SHEPPARD CAIRO 1997-1998
Assistant Executive Housekeeper
 Involved in the renovation plan of the guest rooms and returning the rooms to the
count inventory.
 Oversee the daily operation of the department with a team of 60 employees.
SONESTA CAIRO HOTEL 1996-1997
Assistant Executive Housekeeper
 Overseeing the daily operation, scheduling work, liasing with engineering.
 Maintaining a high level of service standards through room inspections.
CASABLANCA HOTEL, K.S.A 1993-1996
Executive Housekeeper
 Full charge of 400 rooms (4* Hotel in Jeddah)
 Upgrading the guest rooms standards, the hotel was awarded 4A category.
 Responsible of the renovation plan of the guest rooms over a two year period and
implemented a cost saving initiative and reduced expenses by half.
CAIRO MARRIOTT HOTEL 1982-1992
Banquet houseman/Supervisor
 Started as a room Attendant and transferred as a Banquet Houseman working solely
in the Palace in all areas for cleaning and set up.
 Promoted to Head Houseman and then Supervisor after 5 years.
CAIRO CONCORD HOTEL 1981-1982
Houseman/Room Attendant