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Soha Soliman Ali Ahmed is applying for a position. She includes her contact information, personal details like date of birth and education history. She graduated from Ain Shams University in 2011 with a degree in English. Her work experience includes positions as a soft facility coordinator at Palm Hills, a telesales agent, and a customer service officer at Vodafone Egypt. She is looking for a dynamic firm where her skills can be enhanced through professional growth opportunities.
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Courses :
Initial Passenger Fares & Ticketing Course
From Egypt Air Training Center (2010)
Attended EDU Course
To improve my soft communication, presentation skills, time & stress management, analytical skills,
Voice& accent. (2010)
ICDL:
From Information System Institute [Ministry of Defense] (2011)
Working experience
Soft facility coordinator at EFS. “ PALM HILLS “ ( Current job )
Soft facility coordinator at UECC.”PALM HILLS” ( from November 2013 to May 2015 )
- Job description
- Coordinates daily residential inspections maintains inspection documentation. Performs any necessary
follow-up with Plant Operations and residence hall staff
- Supervises daily operations ofThe Village front reception desk
- Prepare daily and monthly attendance for the technicians and the supervisors
- Assists Plant Operations in prioritizing and streamlining the completion and follow up of work order
requests. Responds to student residential custodial and facilities inquiries/concerns
- Receiving resident’s calls and complaints and follow up with them
- Assign all the purchasing requests and material requests for the sites through JDEdwards system.
- Assign all the job requests to the system
- Prepare daily, weekly and monthly job requests reports.
Telesales agent in emerging media uk ( from September 2012 to October 2013 )
- Job description
- Handle the customer's objections in a professional and formal way
- Knowledge ofprinciples and methods for showing, promoting,and selling our Services.
- Provide customers with service information.
. Customer service officer in Vodafone Egypt (high value team) (from august 2011 to July 2012)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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