Soha Soliman Ali Ahmed is applying for a position. She includes her contact information, personal details like date of birth and education history. She graduated from Ain Shams University in 2011 with a degree in English. Her work experience includes positions as a soft facility coordinator at Palm Hills, a telesales agent, and a customer service officer at Vodafone Egypt. She is looking for a dynamic firm where her skills can be enhanced through professional growth opportunities.

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Soha Soliman Ali Ahmed
23 Abdoh Rizk St., Tomanbay
Cairo, Egypt
Phone:+ (202) - 24554389
Cell phone: + (2) -01000272891
E-mail:sohaa57@gmail.com
PERSONAL INFORMATION:
 Date of birth: 2/2/1990
 Gender : Female
 Nationality : Egyptian
 Religion :Muslim
 Marital status : Single
 Military status :Exempted
EDUCATION:
 In 2007: General secondary certificate from Al KhalefaAlma'amon Languages School.
 In 2011: Graduated From Faculty of Arts,English section.AinShamsUniversity (Grade : Good)
 Arabic: Mother Tongue.
 English: Fluent command in English written &spoken.
 French: Good
To work as a part of a dynamic reputable firm where hard work & sincerity
Are appreciated. So I can enhance the skills I already have as well as
Provide the opportunity for personal and professional growth and
Advancement opportunities.
LANGUAGES :
Objectives

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Courses :
 Initial Passenger Fares & Ticketing Course
From Egypt Air Training Center (2010)
 Attended EDU Course
To improve my soft communication, presentation skills, time & stress management, analytical skills,
Voice& accent. (2010)
 ICDL:
From Information System Institute [Ministry of Defense] (2011)
Working experience
 Soft facility coordinator at EFS. “ PALM HILLS “ ( Current job )
 Soft facility coordinator at UECC.”PALM HILLS” ( from November 2013 to May 2015 )
- Job description
- Coordinates daily residential inspections maintains inspection documentation. Performs any necessary
follow-up with Plant Operations and residence hall staff
- Supervises daily operations ofThe Village front reception desk
- Prepare daily and monthly attendance for the technicians and the supervisors
- Assists Plant Operations in prioritizing and streamlining the completion and follow up of work order
requests. Responds to student residential custodial and facilities inquiries/concerns
- Receiving resident’s calls and complaints and follow up with them
- Assign all the purchasing requests and material requests for the sites through JDEdwards system.
- Assign all the job requests to the system
- Prepare daily, weekly and monthly job requests reports.
 Telesales agent in emerging media uk ( from September 2012 to October 2013 )
- Job description
- Handle the customer's objections in a professional and formal way
- Knowledge ofprinciples and methods for showing, promoting,and selling our Services.
- Provide customers with service information.
. Customer service officer in Vodafone Egypt (high value team) (from august 2011 to July 2012)