DAISY Online is a global protocol for managing content delivery between online services and users. Version 2 simplifies and improves the protocol. It allows reading systems to discover, stream, download, and manage accessible content like DAISY, EPUB, Braille and podcasts from online services. The protocol provides features like rights management, content discovery through dynamic menus, automatic configuration of reading systems, and bookmark synchronization across devices. Vision Australia has successfully transitioned many of its clients from CDs to its new i-access online library using DAISY Online, resulting in increased usage and satisfaction.

1. Creating the Best Way to Read and Publish
Improving Accessible
Publication Delivery Globally
with DAISY Online
Dave Gunn: DAISY Consortium
Claudio Montalban: Vision Australia
Andrew Furlong: Vision Australia
Greg Stilson: Humanware

2. Creating the Best Way to Read and Publish
Session Outline
• Features of the DAISY Online Protocol
• The Service Experience
• The User Experience
• Questions

3. Creating the Best Way to Read and Publish
DAISY Online what?
Delivery Protocol
• Used globally to manage communication and
content delivery between services and users
• Enables timely access to content
• New!!! Version 2

4. What is the DODP?
 The Standard by which Reading Systems
communicate with online services
 It covers a wide range of functions from
content discovery and delivery to
announcements and bookmarks
 Updated to version 2, simpler, more powerful
and less ambiguous

5. Not just DAISY
 Can be used to deliver any type of accessible
Content
 DAISY
 EPUB
 Braille
 Podcasts

6. The Bookshelf
 All the online content available to the User
 Reading System informs the Service which
action it will take on the content
 Streaming
 Download
 Restricted Download
 Automatic Download

7. Rights Management
 Content metadata informs the Reading System of
the Permissions for that Content
 Stronger requirements on “Return by Date” to
ensure content expires when it should
 Download Restricted
 PDTB2

8. Content Discovery
 Dynamic Menus
 Better defined Standard and Guidance
 User History now list previously borrowed titles
and Acquired Content
 Recommended Titles Dynamic Menu
 Service providers able to issue lists of
recommended titles to a specific User

9. Automatic
Configuration
 Service Providers able to Automatically
Configure Reading Systems prior to delivery
 Users able to “Discover” Service providers in
their area
 Easy configuration of new systems for non
technical Users

10. Alert System
 New Priorities are defined
 High – Interrupts Playback and renders
immediately
 Medium – Renders on the next natural pause
 Low – Renders when idle
 Polling Rate Defined by the Service

11. Bookmarks
 Bookmark System vastly improved
 Less Operations
 Bookmark Set
 Last Mark
 Multi Device support
 Synchronizes bookmarks across multiple
devices
 Time Stamps allow for offline use

12. Conclusion
 Universal Way to deliver Accessible content
 Easier to implement for Reading Systems and
Service Providers
 New Features give Service Providers and
Reading Systems better control of the UX
 Mainstream Adaptability – Public Libraries

13. Vision Australia
Our challenge
 Aging population - average age of our client is 79 years
 People are happy with the ‘free’ CD service
 CD is becoming unsustainable & redundant
 How do we motivate people to move online?
 Low use of PC, smartphone and internet

14. Our Solution
 Developed an online library – i-access
 Sustainable for VA
 Value to the user
 DAISY Online Protocol
 Developed a simple online reading solution
 Transparent technology
 Transitions our ‘traditional’ client
 Targeted highest CD users
 20% of clients consumed 80% of CDs

15.  Partnership with publishers:
• 400+ daily national newspapers & magazines
• Available before print
 Partnership with a Carrier:
• Options include 3G Mobile broadband
• Affordable online accounts
 Player Manufacturer:
• DAISY Online capability
• Familiar interface
Collaboration

16. Flowchart
i-access
Library
Narrator OCR
Electronic file
from Publishers
DAISY Online Protocol
Web Services and Distribution Server
DAISY
Converter
Production Manager
Synthetic Voice
DAISY 2.02
&
DAISY 3
Automated
Internet
DAISY
Text and Audio
3G or 4G

17.  84% of collection available online
 42% of our clients now using i-access online
 18% of those don’t have a PC or smartphone
 80% of users have remained online
 38% decrease in CD use
 Increase in consumption of titles online
Avg 3/month on CD
Avg 8/month online (actual)
Since launching
Success!

18. Its Simple
Add titles to your Online Bookshelf:
 i-access web – ‘self serve’ at any time
 Call a Librarian
 Automatic ‘profile’ based allocation
Press Play!

19. Benefits of an online
service for VA
1. We can provide news and topical information immediately
2. Directly deliver announcements, important alerts
3. Automatic configuration reduces workload
4. Content production, management and delivery is
integrated
5. Environmentally responsible
6. Increased client satisfaction - increased choice, ease of
use, speed of delivery, delivered to the device

20. Creating the Best Way to Read and Publish
The User Experience
Greg Stilson – Humanware

21. Creating the Best Way to Read and Publish
Summary: DAISY Online is
• Highly effective content delivery system
• Great for Services
• Life changing for Users
• Version 2 even more exciting

22. Creating the Best Way to Read and Publish
Find out more…
Websites:
DAISY.org
Humanware.com
VisionAustralia.org

23. Creating the Best Way to Read and Publish
Thank you for your time
Websites:
DAISY.org
Humanware.com
VisionAustralia.org

24. Creating the Best Way to Read and Publish
DAISY Consortium
The DAISY Consortium is a global partnership of
organizations committed to create the best way to
read and publish, for everybody.
More than 100 members in 47 countries