The document discusses how to create effective S.M.A.R.T goals. It explains that S.M.A.R.T is an acronym that stands for Specific, Measurable, Attainable, Realistic, and Timely. Each element of the acronym is then defined in further detail. Specific goals have clear details about what needs to be achieved. Measurable goals have criteria to track progress. Attainable goals can realistically be achieved with the necessary efforts and resources. Realistic goals are actually possible to obtain. And timely goals have deadlines to add urgency. The document provides examples for how to apply each element to create well-defined, action-oriented goals.

1. Creating S.M.A.R.TCreating S.M.A.R.T
GoalsGoals

2. Goals
Short Term Goals Long Term Goals
6 Months or less 6 Months or more

3. S.M.A.R.T.
• Specific
• Measureable
• Attainable
• Realistic
• Timely

4. Specific
• A specific goal has a much greater chance
of being accomplished than a general goal.
• Goals should be straightforward and
emphasize what you want to happen.
Specifics help us to focus our efforts and
clearly define what we are going to do.

5. To set a specific goal you must
answer the six "W" questions:
*Who: Who is involved?
*What: What do I want to accomplish?
*Where: Identify a location.
*When: Establish a time frame.
*Which: Identify requirements and
constraints.
*Why: Specific reasons, purpose or
benefits of accomplishing the goal.

6. Measurable
• Establish concrete criteria for measuring
progress toward the attainment of each
goal you set.
• When you measure your progress, you stay
on track, reach your target dates, and
experience the achievement that
encourages you on to continued efforts
required to reach your goals.

7. Attainable
• When you identify goals that are most
important to you, you begin to figure out
ways you can make them come true.
• You develop the attitudes, abilities, skills,
and financial capacity to reach them.
• You begin seeing previously overlooked
opportunities to bring yourself closer to
the achievement of your goals.

8. Realistic
• To be realistic, a goal must represent an
objective toward which you are both
willing and able to work.
• Realistic, in this case, means "do-able."
• Devise a plan or a way of getting there
which makes the goal realistic.

9. Timely
• A goal should be grounded within a time
frame. With no time frame tied to it
there's no sense of urgency.
• Putting an end point on your goal gives you
a clear target to work towards.
• Remember: Time must be measurable,
attainable and realistic.

10. Goal
To reduce flow times within
the next 2 months
• Will continue to monitor
flow times.
To reduce flow times within
the next 2 months
• Will monitor and track
flow times for new and
existing donors over the
next month. Will
determine from the graphs
peak hours and will utilize
part time workers during
those times, and during
lunch hours.

11. Lab
• Pick one area in your last CMR that
you have as an action item and create
a SMART goal for it.

12. QuestionsQuestions
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