The slides summarize the 10 common sense leadership strategies by Lee Cockerell, former Executive Vice President of Walt Disney World Resort. Adopted from his book entitled "Creating Magic"

1. Creating Magic: 10 Common Sense Leadership Strategies From a Life at Disney

2. About the book Written by Lee Cockerell, former Executive Vice President of Operations, Walt Disney World Resort Published in 2008 by Doubleday Publishing Group, United States of America 266 pages ISBN 978-0-385-52386-8 Available at Jarir Bookstore for SR79.00

4. The author shared the common sense practices in leadership & management that proven to be powerful to be a successful leader & manager, but a lot of leaders & managers have forgotten it

5. The author shared the 10 common sense leadership principles that can be practiced by anyone, in almost every industryContent Summary

7. Know your team

8. Let you team get to know you

9. Greet people sincerely

10. Reach out to everyone on your team

12. Communicate clearly, directly, and honestly

13. Stand up for the excluded

14. Forget about the chain of command

15. Don’t micromanage

16. Design your culture

19. Remember that responsibility and authority go hand in hand

20. Make every position count

21. Get as flat as you can

22. Eliminate overwork

23. Rethink the meeting structure

24. Anyone can take responsibility for change

25. Be prepared to take risks

26. Expect resistance

27. Don’t try to win every battle

29. The lines of accountability, responsibility and authority are clear

30. Decisions are made easily and efficiently

31. Information flows to all levels smoothly

33. Don’t settle for a clone

34. Look for good people in unlikely places

35. Involve the team in the selection process

36. Select by talent, not by resume

37. Find a good fit

38. Hire people who are smarter and more talented than you

40. Ask revealing questions

41. Use structured interviews when possible

42. Find out what really matters to your applicants

43. If possible have candidates demonstrate their expertise

44. Select the best candidate, not the best one available

45. Look for people to nurture and promote

46. Constantly evaluate performance

47. Recognize when the job doesn’t fit the talent

48. Terminate quickly and kindly

51. Take your role as a teacher seriously

52. Become a COACH

53. Teach by example

54. Teach the principles of great service

55. Train people for magical moments and take 5s

56. Teach them how and where to spend their time

57. Communicate constantly

58. Give feedback immediately and effectively

61. Listen to your customers

62. Learn firsthand what’s working and what’s not

63. Constantly query people

64. Harvest process solutions from employees

65. Try an audit exchange program

66. Stay technically up-to-date

67. Think ahead

68. Look at your personal processes

69. Expect resistance

72. Get a ground-level view

73. Meet regularly with direct reports

74. Assemble small groups

75. Make them feel safe

76. Probe for the whole story

77. Answer the tough questions

78. Get formal feedback about yourself

81. Recognize employees by name

82. Catch them doing something right

83. Make it public

84. Include their families

85. Recognize and encourage good ideas

86. Give extra ARE to front line employees

87. Make ARE a natural part of your routine

90. Fill in your gaps

91. Master business fundamentals

92. Learn from the best

93. Learn from your competitors

94. Keep up with your colleagues

95. Study your customer base

96. Follow the compass

97. Expand your horizons

100. Do what it takes to get the job done

101. Set high standards

102. Have a positive attitude

103. Look and carry yourself like a professional

104. Be a full-time professional—even when the curtain is down

105. Model personal ownership

106. Don’t lose your sense of humor

107. Be a great partner

110. Live your values

111. Train for character, not just skill