This document outlines leadership principles that the author has adopted over the years. Some of the key principles include: taking time to mentor others and learn from other leaders; relying on core values to guide tough decisions; recognizing that success requires preparation, planning, and hard work; building relationships; empowering employees; treating everyone with dignity and respect; and focusing on continuous improvement and customer satisfaction.

1. Leadership “Laws” I Have Adopted Through the Years
• Take time to mentor others; Conversely take time to learn from other leaders and adopt the traits that best work for you
• Lean on your core values – Let that drive you through the tough decision making processes
• No shortcuts to success. Preparation, Planning, and Hard Work is best way
• Take time to build relationships. Vendors, colleagues, suppliers. It is amazing how people come back into your life. What goes around
comes around.
• A good leader is a good listener
• Be passionate about your work
• Show an interest and be curious regarding the work and needs of your employees and customers
• Celebrate Successes but get back to work with commitment that the status quo is acceptable
• Put yourself in the shoes of your customer who use your service or product
• Empower your people
• Encourage innovation, ideas, and mistakes (just remember the 3 things about mistakes)
• Be decisive. Make the difficult decisions and take care of problems and conflict quickly
• Understand the hopes and dreams of your employees and colleagues
• Do not let the things you can’t do stop you, focus on what you can do
• Realize that “doing your best” should not be acceptable rationale for not delivering results – you must be doing the right things and
doing what is required to be successful
• Treat everybody with dignity and respect
• Family first. Doubtful you will be wishing you spent more time in the office when on your deathbed
• Be optimistic
• Happiness is in the journey of life, not the destinations.
• Always work to instill a culture of better (customer focus), faster (speed is everything), and cheaper(the power of cost savings is huge in
both public and private sector)
• Do things such as recognize personal accomplishments. Example is your friend’s birthday or your employee/customer birthday
• Customer- Focus; Continuous Improvement culture; Passion