SlideShare a Scribd company logo
Member
Engagement Chats
Strategies for
chapter leaders
Your guide
Peggy Hoffman
Creating Experiences
that Draw
Chat 1
Experience
Mix 2 world-famous Sumo wrestlers, celebrity judges, YPO & the YMCA
Source/Photo Credit: www.ypo.org
How do you rate
your typical event
as an experience?
What’s on your mind when we say
“creating experiences”?
why
connection
“…we crave interaction and connection.
It's groups of people interacting face-to-
face and creating shared experiences that
stimulate all five senses — that’s the
creation of memories.”
Peter McGrath, FreemanXP
What
experience
Eight in ten Millennials said experiences
help shape their identity and create
lifelong experiences.
Essentially, they’re investing in themselves
instead of the stock market.
Source: Eventbrite 2017 Study
https://eventbrite-s3.s3.amazonaws.com/marketing/Millennials_Research/Gen_PR_Final.pdf
HOw
Digitally-social
What trend keeps
you up at night?
Let’s act
Get out of the
lecture/break-out room
Size doesn’t matter –
and it can be a negative
New networking
Focus on “power of
moments”
Create conversation
Let’s act
Get out of the
lecture/break-out room
“Brain science shows that learning in
an unexpected environment, like
outside in nature, triggers the release
of dopamine to the hippocampus, the
part of the brain that creates
memories.”
Let’s act
Size doesn’t matter –
and it can be a negative
Let’s act
New networking
Let’s act
Focus on “power of
moments”
Let’s act
Create conversation
https://www.eventmanagerblog.com/70-ideas-to-help-event-networking
Let’s act
Map the experience
mix
• List the major touchpoints
throughout your event
lifecycle
• List the opportunities and
ideas for creating a
memorable experience
What will you try?
Member
Engagement Chats
Help Members Find Their Way
The Conversation Has Started
Building your Volunteer Muscle
5 Ideas to Make Your Chapter
Shine
@peggyhoffman
301.725.2508
phoffman@marinermanagement.com
linkedin.com/PeggyHoffman

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