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Creating
Brand Equity
Chapter Questions
• What is a brand and how does
branding work?
• What is brand equity?
• How is brand equity built, measured,
and managed?
• What are the important decisions in
developing a branding strategy?
ESPN: A Strong Brand
Steps in
Strategic Brand Management
• Identifying and establishing brand
positioning
• Planning and implementing brand
marketing
• Measuring and interpreting brand
performance
• Growing and sustaining brand value
What is a Brand?
A brand is a name, term, sign, symbol
or design, or a combination of them,
intended to identify the goods or
services of one seller or group of
sellers and to differentiate them from
those of competitors.
The Role of Brands
Identify the makerIdentify the maker
Simplify product handlingSimplify product handling
Organize accountingOrganize accounting
Offer legal protectionOffer legal protection
The Role of Brands
Signify qualitySignify quality
Create barriers to entryCreate barriers to entry
Serve as a competitive
advantage
Serve as a competitive
advantage
Secure price premiumSecure price premium
What is Branding?
Branding is endowing
products and services with the
power of the brand.
What is Brand Equity?
Brand equity is the added value
endowed on products and services,
which may be reflected in the way
consumers, think, feel, and act with
respect to the brand.
Brand Knowledge
Knowledge
Thoughts
Experiences
Beliefs
Images
Feelings
Advantages of Strong Brands
• Improved
perceptions of
product
performance
• Greater loyalty
• Less vulnerability
to competitive
marketing actions
• Less vulnerability
to crises
• Larger margins
• More inelastic
consumer response
• Greater trade
cooperation
• Increased marketing
communications
effectiveness
• Possible licensing
opportunities
Apple is a Strong Brand
What is a Brand Promise?
A brand promise is the marketer’s
vision of what the brand must be and
do for consumers.
Burger King Builds Its Brand with
Social Connectivity
Brand Equity Models
• Brand Asset Valuator
• Aaker Model
• BRANDZ
• Brand Resonance
BAV Key Components
Differentiation
Energy
Relevance
Esteem
Knowledge
Figure 9.3 Brand Dynamics Pyramid
Presence
Relevance
Performance
Advantage
Bonding
Strong Relationship
Weak Relationship
Aaker Model
Brand Identity
Extended Identity
Elements
Brand Essence
Core Identity
Elements
Figure 9.4 Brand Resonance Pyramid
Drivers of Brand Equity
Brand Elements
Marketing Activities
Meaning Transference
Brand Elements
Elements
Slogans
Brand
names URLs
Logos
Symbols
Characters
Brand Element Choice Criteria
• Memorable
• Meaningful
• Likeability
• Transferable
• Adaptable
• Protectible
Slogans
• Like a good
neighbor, State
Farm is there
• Just do it
• Nothing runs like a
Deere
• Save 15% or more
in 15 minutes or
less
• We try harder
• We’ll pick you up
• Nextel – Done
• Zoom Zoom
• I’m lovin’ it
• Innovation at work
• This Bud’s for you
• Always low prices
Designing Holistic Marketing Activities
Personalization
Integration
Internalization
Internal Branding
• Choose the right moment
• Link internal and external marketing
• Bring the brand alive for employees
Figure 9.5 Secondary Sources of
Brand Knowledge
Measuring Brand Equity
Brand AuditsBrand Audits
Brand TrackingBrand Tracking
Brand ValuationBrand Valuation
Table 9.2 The 10 Most Valuable Brands
Brand 2006 Brand Value (Billions)
Coca-Cola $67.00
Microsoft $56.93
IBM $56.20
GE $48.91
Intel $38.32
Nokia $30.13
Toyota $27.94
Disney $27.85
McDonald’s $27.50
Mercedes-Benz $22.13
Managing Brand Equity
Brand ReinforcementBrand Reinforcement
Brand RevitalizationBrand Revitalization
Brand CrisesBrand Crises
Interbrand’s Steps in Calculating
Brand Equity
• Market segmentation
• Financial analysis
• Role of branding
• Brand strength
• Brand value calculation
Devising a Branding Strategy
Develop new brand
elements
Develop new brand
elements
Apply existing brand
elements
Apply existing brand
elements
Use a combination of
old and new
Use a combination of
old and new
Branding Terms
• Brand line
• Brand mix
• Brand extension
• Sub-brand
• Parent brand
• Family brand
• Line extension
• Category extension
• Branded variants
• Licensed product
• Brand dilution
• Brand portfolio
Brand Naming
Individual namesIndividual names
Blanket family namesBlanket family names
Separate family namesSeparate family names
Corporate name-
individual name combo
Corporate name-
individual name combo
Reasons for Brand Portfolios
• Increasing shelf presence and retailer
dependence in the store
• Attracting consumers seeking variety
• Increasing internal competition within
the firm
• Yielding economies of scale in
advertising, sales, merchandising, and
distribution
Brand Roles in a Brand Portfolio
Flankers
Low-end
Entry-level
High-end
Prestige
Cash Cows
Marketing Debate
 Are brand extensions good or bad?
Take a position:
1. Brand extensions can endanger brands.
or
2. Brand extensions are an important
brand-growth strategy.
Marketing Discussion
 How can you relate the different models
brand equity presented in this chapter?
 How are they similar? Different?
 Can you reconstruct a brand-equity
Model that incorporates the best of each?
For Details and Appointment contact:-
Parveen Kumar Chadha… THINK TANK
(Founder and C.E.O of Saxbee Consultants & Other-Mother
marketingandcommunicationconsultants.com)
Email :-saxbeeconsultants@gmail.com
Mobile No. +91-9818308353
Address:-First Floor G-20(A), Kirti Nagar, New Delhi India Postal Code-110015

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Creating brand equity

  • 2. Chapter Questions • What is a brand and how does branding work? • What is brand equity? • How is brand equity built, measured, and managed? • What are the important decisions in developing a branding strategy?
  • 4. Steps in Strategic Brand Management • Identifying and establishing brand positioning • Planning and implementing brand marketing • Measuring and interpreting brand performance • Growing and sustaining brand value
  • 5. What is a Brand? A brand is a name, term, sign, symbol or design, or a combination of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors.
  • 6. The Role of Brands Identify the makerIdentify the maker Simplify product handlingSimplify product handling Organize accountingOrganize accounting Offer legal protectionOffer legal protection
  • 7. The Role of Brands Signify qualitySignify quality Create barriers to entryCreate barriers to entry Serve as a competitive advantage Serve as a competitive advantage Secure price premiumSecure price premium
  • 8. What is Branding? Branding is endowing products and services with the power of the brand.
  • 9. What is Brand Equity? Brand equity is the added value endowed on products and services, which may be reflected in the way consumers, think, feel, and act with respect to the brand.
  • 11. Advantages of Strong Brands • Improved perceptions of product performance • Greater loyalty • Less vulnerability to competitive marketing actions • Less vulnerability to crises • Larger margins • More inelastic consumer response • Greater trade cooperation • Increased marketing communications effectiveness • Possible licensing opportunities
  • 12. Apple is a Strong Brand
  • 13. What is a Brand Promise? A brand promise is the marketer’s vision of what the brand must be and do for consumers.
  • 14. Burger King Builds Its Brand with Social Connectivity
  • 15. Brand Equity Models • Brand Asset Valuator • Aaker Model • BRANDZ • Brand Resonance
  • 17. Figure 9.3 Brand Dynamics Pyramid Presence Relevance Performance Advantage Bonding Strong Relationship Weak Relationship
  • 18. Aaker Model Brand Identity Extended Identity Elements Brand Essence Core Identity Elements
  • 19. Figure 9.4 Brand Resonance Pyramid
  • 20. Drivers of Brand Equity Brand Elements Marketing Activities Meaning Transference
  • 22. Brand Element Choice Criteria • Memorable • Meaningful • Likeability • Transferable • Adaptable • Protectible
  • 23. Slogans • Like a good neighbor, State Farm is there • Just do it • Nothing runs like a Deere • Save 15% or more in 15 minutes or less • We try harder • We’ll pick you up • Nextel – Done • Zoom Zoom • I’m lovin’ it • Innovation at work • This Bud’s for you • Always low prices
  • 24. Designing Holistic Marketing Activities Personalization Integration Internalization
  • 25. Internal Branding • Choose the right moment • Link internal and external marketing • Bring the brand alive for employees
  • 26. Figure 9.5 Secondary Sources of Brand Knowledge
  • 27. Measuring Brand Equity Brand AuditsBrand Audits Brand TrackingBrand Tracking Brand ValuationBrand Valuation
  • 28. Table 9.2 The 10 Most Valuable Brands Brand 2006 Brand Value (Billions) Coca-Cola $67.00 Microsoft $56.93 IBM $56.20 GE $48.91 Intel $38.32 Nokia $30.13 Toyota $27.94 Disney $27.85 McDonald’s $27.50 Mercedes-Benz $22.13
  • 29. Managing Brand Equity Brand ReinforcementBrand Reinforcement Brand RevitalizationBrand Revitalization Brand CrisesBrand Crises
  • 30. Interbrand’s Steps in Calculating Brand Equity • Market segmentation • Financial analysis • Role of branding • Brand strength • Brand value calculation
  • 31. Devising a Branding Strategy Develop new brand elements Develop new brand elements Apply existing brand elements Apply existing brand elements Use a combination of old and new Use a combination of old and new
  • 32. Branding Terms • Brand line • Brand mix • Brand extension • Sub-brand • Parent brand • Family brand • Line extension • Category extension • Branded variants • Licensed product • Brand dilution • Brand portfolio
  • 33. Brand Naming Individual namesIndividual names Blanket family namesBlanket family names Separate family namesSeparate family names Corporate name- individual name combo Corporate name- individual name combo
  • 34. Reasons for Brand Portfolios • Increasing shelf presence and retailer dependence in the store • Attracting consumers seeking variety • Increasing internal competition within the firm • Yielding economies of scale in advertising, sales, merchandising, and distribution
  • 35. Brand Roles in a Brand Portfolio Flankers Low-end Entry-level High-end Prestige Cash Cows
  • 36. Marketing Debate  Are brand extensions good or bad? Take a position: 1. Brand extensions can endanger brands. or 2. Brand extensions are an important brand-growth strategy.
  • 37. Marketing Discussion  How can you relate the different models brand equity presented in this chapter?  How are they similar? Different?  Can you reconstruct a brand-equity Model that incorporates the best of each?
  • 38. For Details and Appointment contact:- Parveen Kumar Chadha… THINK TANK (Founder and C.E.O of Saxbee Consultants & Other-Mother marketingandcommunicationconsultants.com) Email :-saxbeeconsultants@gmail.com Mobile No. +91-9818308353 Address:-First Floor G-20(A), Kirti Nagar, New Delhi India Postal Code-110015

Editor's Notes

  1. Video icon links to snippet on Swiss Army’s brand extensions.