CPT 1986
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The document discusses the Consumer Protection Act of 1986 in India. It aims to ensure consumer rights and provide remedies for those who have been deceived. The Act established a 3-tier system for consumer dispute redressal. It also discusses consumer rights and responsibilities, penalties for non-compliance, and the role of youth in promoting consumer awareness and protection.
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The Consumer Protection Act, 1986 was enacted to provide a simpler and quicker access to redress of consumer grievances. The Act seeks to promote and protects the interest of consumers against deficiencies and defects in goods or services. It also seeks to secure the rights of a consumer against unfair trade practices, which may be practiced by manufacturers and traders.
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The document discusses consumer rights and protection in India. It defines a consumer, outlines the duties of consumers and how they can be exploited. It describes the consumer movement in India and the enactment of the Consumer Protection Act of 1986. The act established a three-tier quasi-judicial system for consumers to seek redressal. It also discusses important consumer rights like the right to be heard, to information, to choose, to safety, to seek redressal, and to education. Key dates like National Consumer Rights Day and World Consumer Rights Day are also mentioned.
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The document discusses the Consumer Protection Act of 1986 in India. It aims to ensure consumer rights and provide remedies for those who have been deceived. The Act established a 3-tier system for consumer dispute redressal. It discusses consumer rights like the right to safety, choice of information, and redressal. It also outlines the roles and responsibilities of consumers and penalties under the Act. The youth have an important role to play in creating awareness about consumer rights and responsibilities.
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The document discusses the Consumer Protection Act of 1986 in India. It aims to ensure consumer rights and provide remedies for those who have been deceived. The Act established a 3-tier system for consumer dispute redressal. It also discusses consumer rights and responsibilities, as well as the role of youth in promoting consumer awareness and protection.
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Siva correlation
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CPT 1986
- 1. CONSUMER PROTECTION ACT AND ROLE OF YOUTH Presented by M.SIVASUBRAMANIAN
- 3. MAHATMA GANDHIJI “ A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work - he is the purpose of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him.”
- 7. Consumer Rights Safety education Choose Information Redressal Heard
- 17. LIMITATION The District Forum, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which cause of action has arisen.
- 18. ISI MARK ISI mark on baby food, mineral water, electrical and cooking gas appliances, pressure cookers, cement, steel, etc.
- 19. Hall Mark
- 20. AGMARK AG mark on the pouch/ container for purchase of pulses, rice, wheat, flour, edible oil, ghee, butter, honey, spices etc.
- 21. FPO FPO mark on the container or packages of processed food or agricultural produces (jam, jelly, sauce, fruit juice, pickles etc.)
- 24. National Consumer Helpline You may call on the following toll free number 1800-11-4000 (from MTNL or BSNL) for guidance and information on consumer issues
- 26. CONCLUSION As a youth, to generate awareness among the consumers about their rights and responsibilities , motivate them to assert their rights and not to compromise on quality and standards of goods and services and seek redressal in consumer courts , when ever required.
- 28. Thank you