This document discusses cost drivers, which are factors that influence the level of costs. It defines cost drivers and provides examples such as number of purchase orders or machine hours affecting purchasing or maintenance costs. Cost drivers have a cause-and-effect relationship with total costs - the driver is the cause and incurred costs are the effect. The document also categorizes cost drivers as structural, organizational, or activity-based and provides determinants for each type. Finally, it discusses cost driver analysis and the importance of understanding the causal relationship between activities and associated costs.