Cortez Allen is seeking a new position and provides a resume highlighting his education and work history. He graduated from Clark Atlanta University with a Bachelor's degree in Business Administration and Marketing. His work experience includes positions in mail cargo with Delta Global Services, as a footwear associate at Dick's Sporting Goods, a produce associate at Wal-Mart, and as a sales associate at Footlocker. Allen possesses strong communication, problem solving, customer service, and teamwork skills developed over his career.
Michael J. De Armas
Cary, IL 60013
224-247-3085
dearmas.michaelj@gmail.com
linkedin.com/in/michael-j-de-armas
CLIENT SPECIALIST
CAREER SUMMARY
Unique ability to create efficient teams of customer service personnel in fast-paced environments that can multitask and be proactive while problem-solving and following industry business standards.
Areas of expertise include:
• Training, Coaching, and Mentoring
• Quality Control and Assurance
• Procedure Implementation
• Order Entry and Processing
• Conversational Spanish
• Administrative Support
• Process Development
• Team Collaboration
• Conflict Resolution
• Product Inspection
• Client Support
• MS Word, Excel, Outlook
Michael J. De Armas
Cary, IL 60013
224-247-3085
dearmas.michaelj@gmail.com
linkedin.com/in/michael-j-de-armas
CLIENT SPECIALIST
CAREER SUMMARY
Unique ability to create efficient teams of customer service personnel in fast-paced environments that can multitask and be proactive while problem-solving and following industry business standards.
Areas of expertise include:
• Training, Coaching, and Mentoring
• Quality Control and Assurance
• Procedure Implementation
• Order Entry and Processing
• Conversational Spanish
• Administrative Support
• Process Development
• Team Collaboration
• Conflict Resolution
• Product Inspection
• Client Support
• MS Word, Excel, Outlook
Uk economywatch chart of the week- 7th october 2016Kitty Ussher
As the debate about how to ensure that the UK services sector, and particularly financial services, can access the EU market continues, here's a chart that the ONS released this week that shows what is at stake.
Najboljša podjetniška ideja v občini Kočevje za leto 2016Marko Stijepic
Do 3.11. je odprt javni natečaj za Najboljšo podjetniško idejo v občini Kočevje za leto 2016. Prijavitelj je lahko tudi od drugod.
Novost letošnjega natečaja je, da se povezuje s Startup vikendom Kočevje, ki bo potekal od 11. do 13. novembra 2016 v okviru Festivala lesa. Nagrajeni bosta dve najvišje ocenjeni podjetniški ideji, nagrade pa bodo realizirane po vavčerskem sistemu – za storitve za uresničitev nagrajenih podjetniških idej, vsaka v vrednosti 2.500,00 EUR neto. Oglejte si glavne elemente natečaja.
1. CORTEZ ALLEN
120 Ozone St SW, Atlanta, GA 30314 | (C) (253)273-0869 | ctez.allen@gmail.com
Education
Bachelor of Arts: Business Administration-Marketing; GPA May 2016
Clark Atlanta University - Atlanta, GA
Skills
Self-motivated
highly competitive
Networking skills
skilled problem solver
Customer-oriented
Ability to work in a Team structure
Excellent communication skills
Goal-oriented
Friendly demeanor
Strong work ethic
Excellent at obtaining and processing information
Strong planning, organize and prioritizing work
Work History
Delta Global Services 02/2015 to current
Mail Cargo -Atlanta, GA
Developed reputation as an efficient service provider with high levels of accuracy.
Paying attention to detail and having the ability to manage complicated shipping operations
Maintained effective pace to make sure the job was done fast and effectively
The ability to read and understand different US city and International airport codes
Work in a self-motivated environment with little supervision
Dick's Sporting Goods 06/2015 to 07/2016
Footwear Associate – Atlanta, GA
Worked as a team member to provide the highest level of service to customers
Demonstrates the differences between brands, and gives customers opinions on fit, style and appearance
Superb people and sales skills
Supported the shoe department in exceeding planned sales by providing exemplary customer service
Serving multiple customers in a short period of time
Wal-Mart 12/2013 to 01/2016
Fresh Produce Associate – Atlanta, GA
Manage Food quality assurance performing product rotation and checking all expiration dates
Merchandised the products on the sales floor and assembling promotional displays
Inspected all deliveries to ensure top quality before presentation
Trained new hires to become familiar with the duties in the produce department such as cleanliness
Assisted customers, providing information on pricing, purchases and products
Footlocker 01/2010 to 12/2012
Sales Associate – Tacoma, WA
Shared product knowledge with customers while making personal recommendations
Set weekly sales and perform daily shoe audits ensuring all products are displayed
Detailed oriented, checking scheduling issues, aware of current and upcoming sale promotions
Established professional relationships to gain clientele.
Provided elite customer service to all patrons while meeting annual quota at 100%