Business Intelligence for the Recession
  Daniel Morgan & Belinda Johnson
  Cortell New Zealand Limited


IBM Insight Forum 09                Make change work for you
                                                               ®
2
                       What is Business Intelligence?
                       What is Business Intelligence?
                       “Information in the hands of the 
                        right people at the right time.”
                           h      l      h     h       ”
                  Information:      Coordinated Data presented in
                                                     p
                                    a Meaningful Framework

                  Right People:     Decision Makers

                  Right Time:       While it can still make a difference


     “Business Intelligence was the No 1 technology priority 
     for CIO’s for the third year in a row.”
     f      ’ f h hi d            i        ”
                                        – Gartner survey of 1,500 CIO’s worldwide (2008)



IBM Insight Forum 09              Make change work for you
                                                                                           ®
3

                       Benefits of World Class BI:
                       Benefits of World Class BI:
       FASTER:          Automated data transfer processes are
                        executed in a fraction of the time with most
                        manual processes eliminated.

       BETTER:          A ‘single source of truth’ ensures data
                        integrity and accuracy.

       RICHER:          Powerful accurate information means more
                        profitable decisions.




IBM Insight Forum 09              Make change work for you
                                                                           ®
4

      A World‐Class Business Intelligence Tool:
      A World Class Business Intelligence Tool:
             Provides an organisation with an application environment
             that d li
              h delivers reliable i f
                           li bl information to the relevant people.
                                         i       h    l          l


             Future‐proofs the business by being scalable, flexible, and
             easily managed to meet the prevailing needs of the day ‐
             such as adding new applications; reflecting changes in
             business structure or requirements; or additions and
             replacements to underlying source systems etc.
               p                   y g          y


             Fits around the business – the business should not have to
             change just to meet the needs of the tools.


IBM Insight Forum 09              Make change work for you
                                                                               ®
5

             Common questions in business today:
             Common questions in business today:
                   What is the most profitable service we provide?
                   Are our cash‐flows adequate?
                   Do we have the right number of people doing the 
                   Do we have the right number of people doing the
                   right things?
                   Where can I cut costs?
                   How will we know we are approaching critical 
                   decision milestones?
                   How will I best prepare the company for the 
                   inevitable bounce back?



IBM Insight Forum 09               Make change work for you
                                                                          ®
6
                       Performance Management
                       Performance Management

                                                           How are
                                                           How are
                                                          we doing?


                                                        What should
                                                        we be doing?
                                                           b d i ?



                                                             Why?




IBM Insight Forum 09         Make change work for you
                                                                           ®
7
                         Performance Management
                         Performance Management
                                         Finance                         Analytics and Reporting
                                                                         Analytics and Reporting
                                                                  Analyze and optimize performance 
  Why?                        Sales                              Product
                                                                 Development Enterprise Planning
                                                                             Enterprise Planning
       What should                                   Plan, forecast and control enterprise resources
       we be doing?

                  Marketing                                        Operations
                                                    Financial Consolidation and Scorecarding
          How are we                                   Monitor strategy and report with confidence
              doing?




                        Customer
                        C                                        Human
                          Service                                Resources

                                       IT/Systems



IBM Insight Forum 09                  Make change work for you
                                                                                                       ®
Performance Management
                                                              How are
                                                             we doing?
                                                                d    ?




                                                           What should
                                                           we be doing?




                                                                 Why?




 “The philosophers have already perceived the world in various ways; 
                     the point is to change it.” 
                      h     i i       h     i ”
IBM Insight Forum 09            Make change work for you
                                                                          ®
9
                             The BI Solution
                             The BI Solution




                                   Cognition : 
            The mental process of knowing; including aspects such as 
            The mental process of knowing; including aspects such as
               awareness, perception, reasoning, and judgement.




IBM Insight Forum 09             Make change work for you
                                                                            ®
10
                           Business Applications
           Business Intelligence often starts in the areas of:
                  Interpretation and publishing of information
                  Data modeling and simulation
                  Planningg
                       Budgeting
                       Forecasting
                       Capital planning
                       HR planning
                       HR planning
                       Management reporting
                       Performance measurement, including KPI’s
                       Performance measurement including KPI’s



IBM Insight Forum 09                 Make change work for you
                                                                       ®
IBM Cognos Overview:                                                            11

        RMATION
              N
                  Google Search                                                                           Cognos Office
                                                  Cube Viewer                  MS Excel
    INFOR


                                  Cognos Mobile                 Dashboards                HTML & Email
                                                                                          HTML & E il



                                            Single Portal with Zero‐footprint Web Interface

                                            IBM Cognos Business Intelligence
                  Reporting, Dashboards, 
         SS
    PROCES




                  Ad‐hoc Query, Analysis,                                            Incorporates: Common 
                  Scorecarding, Forecasting,                                         Metadata, Security, ETL 
                  Planning, Budgeting,                                               Process, Query Engine, 
                  Cashflow, Event                                                    Automations, Process
                                                                                     Automations, Process 
                  Management                                                         Management, Write‐Back
    DATA




                       Data Source 1     Data Source 2          Data Source 3      Data Source….

                                                                                                         Manual Entry




IBM Insight Forum 09                                Make change work for you
                                                                                                                               ®
12
                           Who are Cortell?
                Independent Business Intelligence consultancy
                Particular commitment to IBM Cognos Business Intelligence
                P ti l            it    t t IBM C        B i       I t lli
                Application development team
                National presence
                National presence
                   Auckland, Wellington, Hamilton & Christchurch
                International offices
                International offices
                   Sydney, Melbourne, Brisbane, Dallas, Hong Kong
                Good practical experience in:
                Good practical experience in:
                   Public Sector, CE / SOEs, Councils, DHBs, Tertiary
                   Logistics, Finance, Utilities, Manufacturing, Retail
                   Logistics Finance Utilities Manufacturing Retail

                       “Enhancing Corporate IQ”
IBM Insight Forum 09               Make change work for you
                                                                              ®
13
                Cortell NZ Cross‐Section of Clients




IBM Insight Forum 09         Make change work for you
                                                             ®
14
                 IBM Cognos Business Intelligence:
                 IBM Cognos Business Intelligence:


                                  Demonstration:
                                  Demonstration
                       Financial Performance Management

                           Cost‐to‐serve model using 
                       Cortell ValuMax & IBM Cognos TM1
                       C    ll V l M & IBM C         TM1




IBM Insight Forum 09               Make change work for you
                                                                   ®

Cortell - A Business Intelligence Platform for the Recession

  • 1.
    Business Intelligence forthe Recession Daniel Morgan & Belinda Johnson Cortell New Zealand Limited IBM Insight Forum 09 Make change work for you ®
  • 2.
    2 What is Business Intelligence? What is Business Intelligence? “Information in the hands of the  right people at the right time.” h l h h ” Information: Coordinated Data presented in p a Meaningful Framework Right People: Decision Makers Right Time: While it can still make a difference “Business Intelligence was the No 1 technology priority  for CIO’s for the third year in a row.” f ’ f h hi d i ” – Gartner survey of 1,500 CIO’s worldwide (2008) IBM Insight Forum 09 Make change work for you ®
  • 3.
    3 Benefits of World Class BI: Benefits of World Class BI: FASTER: Automated data transfer processes are executed in a fraction of the time with most manual processes eliminated. BETTER: A ‘single source of truth’ ensures data integrity and accuracy. RICHER: Powerful accurate information means more profitable decisions. IBM Insight Forum 09 Make change work for you ®
  • 4.
    4 A World‐Class Business Intelligence Tool: A World Class Business Intelligence Tool: Provides an organisation with an application environment that d li h delivers reliable i f li bl information to the relevant people. i h l l Future‐proofs the business by being scalable, flexible, and easily managed to meet the prevailing needs of the day ‐ such as adding new applications; reflecting changes in business structure or requirements; or additions and replacements to underlying source systems etc. p y g y Fits around the business – the business should not have to change just to meet the needs of the tools. IBM Insight Forum 09 Make change work for you ®
  • 5.
    5 Common questions in business today: Common questions in business today: What is the most profitable service we provide? Are our cash‐flows adequate? Do we have the right number of people doing the  Do we have the right number of people doing the right things? Where can I cut costs? How will we know we are approaching critical  decision milestones? How will I best prepare the company for the  inevitable bounce back? IBM Insight Forum 09 Make change work for you ®
  • 6.
    6 Performance Management Performance Management How are How are we doing? What should we be doing? b d i ? Why? IBM Insight Forum 09 Make change work for you ®
  • 7.
    7 Performance Management Performance Management Finance Analytics and Reporting Analytics and Reporting Analyze and optimize performance  Why? Sales Product Development Enterprise Planning Enterprise Planning What should  Plan, forecast and control enterprise resources we be doing? Marketing Operations Financial Consolidation and Scorecarding How are we  Monitor strategy and report with confidence doing? Customer C Human Service Resources IT/Systems IBM Insight Forum 09 Make change work for you ®
  • 8.
    Performance Management How are we doing? d ? What should we be doing? Why? “The philosophers have already perceived the world in various ways;  the point is to change it.”  h i i h i ” IBM Insight Forum 09 Make change work for you ®
  • 9.
    9 The BI Solution The BI Solution Cognition :  The mental process of knowing; including aspects such as  The mental process of knowing; including aspects such as awareness, perception, reasoning, and judgement. IBM Insight Forum 09 Make change work for you ®
  • 10.
    10 Business Applications Business Intelligence often starts in the areas of: Interpretation and publishing of information Data modeling and simulation Planningg Budgeting Forecasting Capital planning HR planning HR planning Management reporting Performance measurement, including KPI’s Performance measurement including KPI’s IBM Insight Forum 09 Make change work for you ®
  • 11.
    IBM Cognos Overview: 11 RMATION N Google Search Cognos Office Cube Viewer MS Excel INFOR Cognos Mobile Dashboards HTML & Email HTML & E il Single Portal with Zero‐footprint Web Interface IBM Cognos Business Intelligence Reporting, Dashboards,  SS PROCES Ad‐hoc Query, Analysis,  Incorporates: Common  Scorecarding, Forecasting,  Metadata, Security, ETL  Planning, Budgeting,  Process, Query Engine,  Cashflow, Event  Automations, Process Automations, Process  Management  Management, Write‐Back DATA Data Source 1 Data Source 2 Data Source 3 Data Source…. Manual Entry IBM Insight Forum 09 Make change work for you ®
  • 12.
    12 Who are Cortell? Independent Business Intelligence consultancy Particular commitment to IBM Cognos Business Intelligence P ti l it t t IBM C B i I t lli Application development team National presence National presence Auckland, Wellington, Hamilton & Christchurch International offices International offices Sydney, Melbourne, Brisbane, Dallas, Hong Kong Good practical experience in: Good practical experience in: Public Sector, CE / SOEs, Councils, DHBs, Tertiary Logistics, Finance, Utilities, Manufacturing, Retail Logistics Finance Utilities Manufacturing Retail “Enhancing Corporate IQ” IBM Insight Forum 09 Make change work for you ®
  • 13.
    13 Cortell NZ Cross‐Section of Clients IBM Insight Forum 09 Make change work for you ®
  • 14.
    14 IBM Cognos Business Intelligence: IBM Cognos Business Intelligence: Demonstration: Demonstration Financial Performance Management Cost‐to‐serve model using  Cortell ValuMax & IBM Cognos TM1 C ll V l M & IBM C TM1 IBM Insight Forum 09 Make change work for you ®