Taleo selected Actuate and BIRT to develop an analytics module for its talent management product to meet growing customer demands. The open architecture of BIRT allowed for a rapid integration and launch of the new module within 120 days. Customers can now access enhanced reports, dashboards, and analytics through an easy-to-use interface. This has improved customer satisfaction and expanded Taleo's market opportunities.

1. Case
Study
BIRT Helps Taleo Bridge the Talent
Intelligence Gap > Company profile
Leading provider of on-demand
“Actuate Professional Services delivered a custom consulting engagement tailored exactly to our talent management solutions
integration needs. And that was one of the fundamental reasons for the successful launch and
deployment of TBE Insight in under 120 days.” > induSTry
Software/High Technology
— Leonid Igolnik, Vice President, Engineering at Taleo
Over 85% of companies struggle to link Taleo’s key internal challenges were finding an > appliCaTion
Human Resource Management
their human resource strategies to their experienced OEM vendor that could adapt to
business objectives. As a leading SaaS talent its SaaS multitenancy model and offered rapid
> ChallengeS
management solutions provider, Taleo helps time to market, ease of integration, and an
• Customer demand for
customers grow their businesses by gaining open architecture.
enhanced analytics, more
a better understanding of their most critical
asset—their talent. Solution data sources
• Rapid growth pushed limits of
Challenge After considering several other BI vendors,
Taleo selected Actuate and BIRT for the
scalability
• Integrate OEM BI solution into
However, Taleo customers needed more than analytic and reporting component of its multitenancy SaaS model
the homegrown reporting offered in Taleo TBE Insight module, based on the following
Business Edition (TBE), and began demanding criteria: > SoluTion
greater scalability, dashboards, analytics and • Open, interactive and scalable
- Engaging user experience through BIRT
ease of use. BI solution
Interactive Viewer
“As our business grew to over 4,000 - Proven scalability with large customers • Ease of integration, develop-
ment flexibility
customers, Taleo needed to deliver a more - Open architecture and Java APIs
sophisticated analytics component that could - Professional Services capabilities
> benefiTS
meet the requirements of customers with - Solid OEM track record
• Incredibly fast time to market,
over 2,000 employees,” states Kevin Nanney,
“The architecture match was significant; open saving money
vice president, TBE products at Taleo. “With
source-based BIRT technology platform, APIs • Drive customer satisfaction,
more sophisticated product requirements, we
and XML rolling up in an extensible open empower users with self-service
knew we needed an industry-leading, third
architecture—the technology roadmap and performance insight
party solution that would integrate into and
scaling are key,” recalls Leonid Igolnik, vice • Expand new market
support a SaaS delivery model.”
opportunities

2. Case Study: Taleo
president of engineering at Taleo. “It was an functionality--fast. Not only does the Actuate
excellent fit for us actually—and Actuate was architecture make it easy to innovate and
extremely supportive in helping us do the integrate, but it provides powerful tools for
prototype.” troubleshooting and debugging.
The BIRT-based Insight module in TBE According to Igolnik, “Actuate has enabled
enables clients to access reports, analytics, us to deliver complex functionality in far
and dashboards from any TBE module. less time. Faster time to market results in
Managers can use TBE Insight to access cost savings, revenue growth potential and
intelligence on candidates, requisitions higher customer retention as well.”
compliance, performance metrics, on-
drive customer satisfaction, empower
boarding, compensation and more.
users with self-service performance
TBE Insight is delivered as a seamless, information insight. TBE Insight puts
branded analytics component of the overall performance measurement intelligence at
TBE solution. “Our users don’t know where the human resources user’s fingertips – from
Actuate begins and Taleo ends and vice the time the employee was hired, to how
versa,” says Igolnik. “Actuate Professional they are doing today and discovering where
Services delivered a custom consulting they want to go tomorrow. “Having this
engagement tailored exactly to our information changes everything for a human
integration needs. And that was one of the resource employee or recruiter,” declares
fundamental reasons for the successful Nanney.
launch and deployment of TBE Insight in
Managers can now run their own queries
under 120 days.”
and easily share information with colleagues.
benefits “The Interactive Viewer was the number
one reason we chose Actuate; it helps us
enjoy incredibly fast time to market, to deliver an interactive experience to
save money by leveraging the BIRT open our customers. Feedback has been super
architecture and Java APIs. Taleo can now positive—ease of use, things they couldn’t
react quickly to changing market demands do before like moving data, sharing
and customer needs by delivering new information,” states Igolnik.
2
Powered by BIRT, TBE Insight helps Taleo deliver an interactive experience to its customers

3. Case Study: Taleo
open new market opportunities by actuate - the people behind birT
delivering industry-leading talent Actuate founded and co-leads the Eclipse
performance intelligence to the market. BIRT open source project. ActuateOne
Actuate BIRT has brought new functionality is a unified suite of products for rapidly
and helps enable Taleo to sell to larger developing and deploying BIRT-based
prospects. “Actuate provides us with custom Business Intelligence applications
capabilities that can drive revenue year- and information applications. Applications
to-year,” says Nanney. “We now have new built with ActuateOne provide one user
opportunities and potentially new markets experience regardless of task or skill
because of the strength of our interactivity level; are supported by one server for any
and analytics offering.” deployment including cloud and are built
with one BIRT design that can access and
about Taleo integrate any data source - including high
Taleo combines leading on-demand talent volume print streams. ActuateOne adds rich
management solutions with the industry’s data visualizations, including interactivity,
largest ecosystem of customers, partners and dashboards, analytics, and deployment
candidates. Taleo’s solutions and ecosystem options to web and mobile BIRT applications,
together provide businesses of all sizes the helping organizations drive revenue through
Talent Intelligence necessary to better know higher customer satisfaction and improved
their people and grow their businesses. More operational performance.
than 5,100 organizations use Taleo for talent Actuate has over 4,600 customers
acquisition, performance and compensation globally in a diverse range of business
management, including 49 of the Fortune areas including financial services and the
100, across 200 countries and territories. In public sector. Founded in 1993, Actuate is
addition, with Taleo’s Talent Grid, you have headquartered in San Mateo, California,
instant access to the world’s largest talent with offices worldwide. Actuate is listed
management network of over 200 million on NASDAQ under the symbol BIRT. For
candidates, 140 partner solutions and 5,100 more information, visit the company’s web
customers. Taleo runs on a world-class cloud site at www.actuate.com or visit the BIRT
infrastructure and offers 99.9% availability. community at www.birt-exchange.com.
actuate Corporation Tel: (888) 422-8828
2207 Bridgepointe Parkway Web: http://www.actuate.com
Suite 500 3
San Mateo, CA 94404