Mr. Thabang Chiloane has over 20 years of experience in communications roles across both the public and private sectors in South Africa. He has held senior communications positions in the South African government, including in the Presidency, the Deputy President's office, various provincial governments, and government departments. In the private sector, he has led communications for large companies like Nedbank, Absa Bank, Sanlam, and others. Currently, he runs his own business focusing on areas like corporate affairs management, stakeholder relations, political analysis, and training. The document provides details on his background and experience in various roles over his career in both government and business.

1. BUILDING BUSINESS and GOVERNMENT RELATIONS
Kgwebo yaChiloane
Corporate Ethics
Business Communication
and business networking

2. I bring with me
a combination
of a BA Communication degree and
20 years of work experience ranging
from the newsrooms, in South Africa
and Australia, to the corridors of
Government and the Private Sector.
ABOUT MrThabang CHILOANE

3. He has had ten years in the public sector and started
as a radio reporter in the state owned and
run broadcaster the SABC.
He then proceeded to work in
various companies in the private sector.
Divisional Executive: Group Public Affairs,
Nedbank: 06/11/2012 – Current
Head of Group Government Relations,
Absa Bank: 10/09 –05/11
The Presidency, Head of Communication.
I reported directly to the Chief Operating
Officer in the Presidency 03/08 - 09/08
Deputy President of South Africa, Spokesperson. In
this position I reported directly to the Deputy
President. 05/06 - 02/08
Head: KwaZulu-Natal Provincial
Government Communications
In this position, I reported to the Premier of KZN,
Sbu Ndebele and the Director-General.
National Housing
Department: Chief Director:
Communications
In this position I reported to
the Minister of Housing,
Lindiwe Sisulu. ’03 -‘05
KwaZulu-Natal
Department of
Transport
Chief Director: Public
Safety and
Communication
. ‘02 – ’03
Government Communication and Information
System (GCIS) Director: News Service ‘99- ‘01
Group head of Communication
Sanlam: 10/08 –09/09
South African
Broadcasting
Corporation
‘98 – ‘99
Being there at the right time.
MRTHABANG CHILOANE,
has had the priviledge of working
in the Public and Private
Sectors.

4. OFFERINGS
The concerns of a Nation
should be the concerns of
a Corporation.” Reg Lascaris.
“
State ProtocolTraining
Social Strategy &Training
on Communication
Political Analysis
Speech Writing
Property Management
Corporate Affairs Management
Social License to Operate
(Stakeholder Relations)

5. “Corporate Ethics,
can it be done?”

6. Ethics: are the rules and values that
determine what goals and actions
people follow when dealing with other
human beings
Business Ethics:All business decisions
with ethical consequences

7. “Corporate Ethics,
can it be done?”

9. Reasons to consider adopting a code of ethics for your company
• Shows employees you are a responsible company: a code of ethics for your
business communicates to employees that your company is committed to doing business
responsibly.
• Shows customers you value integrity:Additionally, customers tend to feel reassured
by the existence of a code of ethics within a company.They feel that the company values
its integrity and will operate accordingly when doing business.
• Prevents ‘innocent’ violations of ethics: a code of ethics is addresses matters that
might not occur to employees on their own.

10. Reasons to consider adopting a code of ethics for your
company
• Provides a clear point of reference when enforcing corrective
action: Lastly, another reason to consider keeping a code of ethics as part of
your company culture is that such a document will serve as a reference for
corrective action or even termination for employees who fail to meet these
standards
• A business, no matter how big or small, can always benefit from having a
clear code of ethics!
• A business can always benefit from having a code of ethics in place both to
avoid potential problems and to address problems when they arise.

11. “Corporate Ethics,
can it be done?”

12. “Corporate Ethics,
can it be done?”

13. “Who’s fooling
Who?

14. The Importance of Communication Skills
• Ninety-four percent of over 2,000 surveyed executives
ranked “communicating well” as the most important
skill for success.
--NFI Research
• Companies included in BusinessWeek’s list of best
places to work cited communication skills the most
important trait in a job candidate—more desirable
than any other trait besides college major.
--BusinessWeek

16. Current Challenges for Business Communicators
• Ongoing development of new information technologies
• Increasingly global nature of business
• Growing diversity in the workplace and in types of
workplaces

17. Business Communication as Problem Solving
• Problems are simply a gap between where you are and
where you want to be.
• Problems range from the well defined to the ill defined.
• Well defined problems can be solved by formulas
• Most business-communication problems are ill-defined
problems requiring analysing a unique configuration of
factors to arrive at a somewhat unique solution.

18. The Bottom Line
• The goal of business communication is to create a
shared understanding of business situations that will
enable people to work successfully together.”

20. “Is Business
networking worth
the trouble?”

21. Business Networking
• When introducing people:
• Mention the most important person first
• Then introduce the other person – always the junior to the senior
e.g.
• “Mr President, may I introduce H.E. Dr X. Dr X is the new
Ambassador of the …….”
• One should not extend a hand unless the person to whom you are
introduced does extend their hand

22. Business Networking
• When introducing clearly articulate people’s names
• More prominent person should extend a hand first for a firm
but not crushing hand shake
• Everybody stands during introduction (except elderly or
disabled)
• Do not get too familiar with dignitaries and call them by first
name, unless they give such permission.
• Name tags worn on the right

23. Business Networking
• Introduce yourself
• When introduced say the person’s name immediately and use it
a couple of times to remember it
• Introduce people to others
• Have business cards handy in a pocket of jacket or purse, don’t
offer it until asked
• Have tiny breath mints handy, not gum
• Do not monopolise special guests

24. At cocktail gathering…
• Avoid taking large mouthfuls and over eating
• Hold your glass with the left hand, keep right hand dry for
handshakes
• Stemmed glasses to held by the stem

25. It always
seems impossible,
until it’s done.”
Nelson Mandela.
“
THANK YOU