1. C O R E Y J . T I M M
EMPLOYMENT
June 2008-present Isle of Capri Waterloo, IA
MIS Systems Analyst (September 2013-Present)
īˇ Responsible for the supervision and performance of the data center
including device connectivity, voice, data security, backup/recovery,
operating system and application of software support.
īˇ Maintains integrity and security of company information with
regards to database backup/restore and disaster recovery planning.
īˇ Keep informed of new technology and provides training, assists
management, and develops services for property information
systems.
MIS Support Specialist (August 2012 â September 2013)
īˇ Effective management of service calls, problem reporting, problem
research, problem diagnosis and problem resolution.
īˇ Review and monitoring of Key AS/400 applications and OS/400
operating system, and Microsoft file servers and data
communications.
īˇ Provide maintenance of personal computers and associated
computer equipment.
īˇ Provides implementation services on new software and hardware
installations.
Casino Bartender (June 2008-August 2012)
īˇ Responsible for taking orders, preparing drinks and delivering them
in a timely manner to casino patrons.
īˇ Responsible to have knowledge of patron limitations and company
policy and procedures regarding limitations.
īˇ Responsible for developing and maintaining positive guest relations,
including but not limited to resolving minor guest disputes and
ensuring the safety and security of all guests and employees.
January 2007 â August 2008 Texas Roadhouse Cedar Falls, IA
Food Server/Bartender
īˇ Responsible for greeting customers, taking orders, and delivering
meals and drinks in a timely manner.
īˇ Responsible for stocking bar and server areas to meet business
demands.
īˇ Interacted efficiently and politely with customers to both create a
welcoming atmosphere and boost sales.
2. January 2000- December 2007 J&M Partnership dba McDonalds
Waterloo, IA
General Manager (July 2004-December 2007)
Responsible for day to day operations of the restaurant, including schedule
writing, ordering of product, and implementation of new products as
dictated by the corporation/franchise.
Established monthly and yearly sales and labor goals using P&L statements.
Assistant Mgr/Shift Mgr/Crew (January 2000-July 2004)
īˇ Effectively and accurately utilized the point of sale computer and cash
drawer
īˇ Responsible for creating and implementing the crew training program.
īˇ Responsible for running a profitable shift to meet company labor and
sales goals.
TECHNICAL CERTIFICATIONS
CompTIA A+ ce (Nov. 29-2012-Nov. 29-2015)
http://verify.CompTIA.org
Code: C33BMTDCVK41YLRT
EDUCATION
University of Northern Iowa, Cedar Falls Iowa
August 2003-May 2006
Studied Computer Science, some programming and networking.
Did not graduate
East High School, Waterloo Iowa
August 1999-May 2003
Diploma-General Studies
īŽ Graduated 3.96 GPA
REFERENCES
Available Upon Request
E - M A I L C O R E Y . T I M M @ I S L E C O R P . C O M
3. 1 9 3 3 E A S T O N A V E âĸ W A T E R L O O , I O W A 5 0 7 0 2 âĸ P HO N E ( 3 1 9 ) 4 6 4 - 5 2 5 7