The document appears to be a survey of contractors who have worked with ATR, a staffing firm. It includes ratings of various aspects of working with ATR from 2007 to 2009 like front desk staff, recruiters, interview process, and overall experience. Comments at the end provide additional feedback, with some contractors praising ATR while others request improvements like better communication, more proactive recruiters, and faster expense reimbursement.

2. 1. Front Desk Avg . Poor Below Avg. Excellent N/A Good Avg. Score 1 3 8 22 48 6 92% 0 1 9 47 63 1 92% 2 2 10 27 39 24 90% 2007 2008 2009

3. 2. The Recruiter who Placed You in Your Current Position Poor Below Avg. Avg. Good Excellent N/A Avg. Score 0 1 6 20 81 3 94% 0 2 8 42 73 17 93% 5 3 5 24 54 12 91% 2007 2008 2009

4. 3. Interview Process Poor Below Avg. Avg. Good Excellent N/A Avg. Score 0 2 8 29 40 4 91% 0 1 8 56 55 22 91% 2 1 9 35 41 15 90% 2007 2008 2009

5. 4. Orientation Process Poor Below Avg. Avg. Good Excellent N/A Avg. Score 1 2 9 32 34 4 89% 0 5 17 55 55 10 89% 3 3 20 40 33 5 86% 2007 2008 2009

6. 5. Your Current Job/Assignment Satisfaction Poor Below Avg. Avg. Good Excellent N/A Avg. Score 0 2 7 30 44 1 91% 2 1 13 43 74 8 92% 4 4 13 33 41 7 82% 2007 2008 2009

7. 6. ATR Staff Availability Poor Below Avg. Avg . Good Excellent N/A Avg. Score 1 1 10 27 45 0 91% 0 2 13 50 73 4 92% 2 2 15 37 42 4 89% 2007 2008 2009

8. 7. Issue Resolution Poor Below Avg. Avg. Good Excellent N/A Avg. Score 0 4 8 29 39 5 85% 1 5 13 44 60 19 90% 5 4 11 40 27 15 73% 2007 2008 2009

9. 8. Staff Courtesy Poor Below Avg. Avg . Good Excellent N/A Avg. Score 0 1 7 27 47 1 92% 0 1 5 50 83 2 93% 3 1 6 34 56 2 90% 2007 2008 2009

10. 9. ATR’s Ability to Provide You with the Necessary Timecard/Paycheck Information Poor Below Avg. Avg . Good Excellent N/A Avg. Score 0 2 5 27 47 1 92% 1 4 9 39 87 2 93% 2 3 7 26 65 0 93% 2007 2008 2009

12. 11. If yes, how does ATR compare to these firms? 2008 2007 2009 Excellent Good Average Below Poor 21 15 6 2 1 55 29 8 2 2 30 22 15 2 5

13. 12. Overall Experience Poor Below Avg. Avg . Good Excellent N/A Avg. Score 2 5 7 39 74 2 92% 1 3 9 50 78 0 92% 2 7 12 41 41 1 88% 2007 2008 2009

14. 13. How did you hear about ATR? 2007 2008 2009 ATR Client 12 19 19 Referred by a friend 23 25 13 Contacted by a Recruiter 10 27 12 Internet /Posting/ Ads 23 30 19s

18. 15a. What are the three most important things you look for in a staffing firm? 2009 Respect and concern for my needs 11 Good communication/Good pay 9 Quality benefits/Quality jobs/Ability to match candidates with the right position 7 Response time 6