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Kayako

Kayako

118 Followers
14 SlideShares 1 Clipboard 118 Followers 0 Followings
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14 SlideShares 1 Clipboard 118 Followers 0 Followings

Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Industry
Technology / Software / Internet
Website
www.kayako.com
About
The best is yet to come
Contact Details
Tags
customer service customer support customer experience customer relationship management customer service metrics metrics customer satisfaction startup values kayako customer feedback recruiting recruitment reporting customer service reporting design customer acquisition customer retention trends business development business intelligence customer persona operations startups startup hiring hr software services research state of profession report support report support industry userconf management custserv growth company values working at kayako happiness customer referrals ratings reviews positivity entrepreneurship
See more
Presentations (14)
See all
The Art of Talking Happy
8 years ago • 69414 Views
Kayako Values - What is it like to work at Kayako?
7 years ago • 13837 Views
Rock Your Support
7 years ago • 15571 Views
7 Help Center Designs We Love
7 years ago • 46610 Views
GOV.UK - a teardown of the British Government's self-service journey
7 years ago • 40111 Views
Support is easy, it's like riding a bike...
7 years ago • 1644 Views
Four Revealing Insights into the Customer Support Industry for 2016
7 years ago • 75195 Views
Mastering Kayako Reporting Webinar - March 24 2016
6 years ago • 1440 Views
How to Measure Net Promoter Score (NPS)
6 years ago • 55891 Views
How to Measure Your Customer Satisfaction Score (CSAT)
6 years ago • 75936 Views
What Is Customer Effort Score and How Do You Measure CES?
6 years ago • 61556 Views
How to Calculate Average First Reply Time
6 years ago • 60321 Views
SLAs - How to Meet Your Customer Expectations
6 years ago • 3145 Views
Our 5 step process to hire for excellence - Kayako webinar slides
6 years ago • 1159 Views
Likes (3)
Four Revealing Insights into the Customer Support Industry for 2016
Kayako • 7 years ago
Kayako Values - What is it like to work at Kayako?
Kayako • 7 years ago
The Art of Talking Happy
Kayako • 8 years ago
  • Activity
  • About

Presentations (14)
See all
The Art of Talking Happy
8 years ago • 69414 Views
Kayako Values - What is it like to work at Kayako?
7 years ago • 13837 Views
Rock Your Support
7 years ago • 15571 Views
7 Help Center Designs We Love
7 years ago • 46610 Views
GOV.UK - a teardown of the British Government's self-service journey
7 years ago • 40111 Views
Support is easy, it's like riding a bike...
7 years ago • 1644 Views
Four Revealing Insights into the Customer Support Industry for 2016
7 years ago • 75195 Views
Mastering Kayako Reporting Webinar - March 24 2016
6 years ago • 1440 Views
How to Measure Net Promoter Score (NPS)
6 years ago • 55891 Views
How to Measure Your Customer Satisfaction Score (CSAT)
6 years ago • 75936 Views
What Is Customer Effort Score and How Do You Measure CES?
6 years ago • 61556 Views
How to Calculate Average First Reply Time
6 years ago • 60321 Views
SLAs - How to Meet Your Customer Expectations
6 years ago • 3145 Views
Our 5 step process to hire for excellence - Kayako webinar slides
6 years ago • 1159 Views
Likes (3)
Four Revealing Insights into the Customer Support Industry for 2016
Kayako • 7 years ago
Kayako Values - What is it like to work at Kayako?
Kayako • 7 years ago
The Art of Talking Happy
Kayako • 8 years ago
Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Industry
Technology / Software / Internet
Website
www.kayako.com
About
The best is yet to come
Contact Details
Tags
customer service customer support customer experience customer relationship management customer service metrics metrics customer satisfaction startup values kayako customer feedback recruiting recruitment reporting customer service reporting design customer acquisition customer retention trends business development business intelligence customer persona operations startups startup hiring hr software services research state of profession report support report support industry userconf management custserv growth company values working at kayako happiness customer referrals ratings reviews positivity entrepreneurship
See more

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