Toby Bell, ECM Marketing and Offering Strategy Lead at IBM, discussed how capturing documents electronically and extracting key data can help businesses streamline processes, reduce costs, and improve productivity. Mobile capture allows content to be processed from anywhere, while mobile case management puts important information in the hands of workers anytime. Leaders increasingly see mobile solutions as important for competitiveness and interacting with customers.
EMA research places AI and automation initiatives at the top of C-level technology priorities. But resistance to change, lack of experience, and the complexity of training models all hold back progress.
These slides, based on the webinar, address 5 common misconceptions about AI-powered ITSM automation and present a practical way to revolutionize IT support without changing platforms, processes, or user habits.
The document discusses trends in applying artificial intelligence (AI) to IT service management (ITSM). It defines AI and discusses how AI can interact with and improve the IT service desk through chatbots, recommendations, and prioritizing knowledge bases. The document outlines use cases for AI in ITSM like improving self-service, decision making, and services. It also covers benefits like better user experience and time to insight but challenges like resistance to change and lack of trust. Industry experts provide opinions on using AI to augment rather than replace humans. In conclusion, AI is poised to be a boon for ITSM by complementing human agents.
Leading IT analyst firm Enterprise Management Associates (EMA) conducted global research with 400 executives and ITSM shareholders to provide actionable understanding of the appetite, adoption, maturity, and near-term plans for these technologies and their transformational impact on ITSM.
These slides based on the webinar provide highlights from this new research!
The presentation is part of a series of Lectures on Management Information systems at the Department of Accounting, University of Jos. It elucidates the concept and practice of Ecommerce and its implications for the Accounting profession.
DOI: http://dx.doi.org/10.13140/RG.2.2.24508.36486
Updated at: https://www.researchgate.net/publication/353654999_E-commerce
Stephen Mann Webinar: Is it time to change your ITSM tool?Axios Systems
Industry expert Stephen Mann discusses the key stages of assessing the suitability of your current ITSM toolset and whether it is able to meet the increasing demands of the business effectively. https://hubs.ly/H0fJpxM0
IT Service Management for 2020: Transform the Customer Experience through Sel...Axios Systems
This document discusses trends in IT service management self-service for 2020 and beyond. It covers the history of self-service, current state of limited or poorly adopted self-service options for many organizations, and future directions of improved AI search capabilities, increased mobile access driven by texting habits, and use of IVR bots and virtual assistants to automate common support inquiries. The presentation encourages organizations to improve their data quality and view AI/chatbot strategies as an opportunity rather than just a tool, and provides an agenda and questions to prompt discussion.
EMA’s research report, “Network Performance Management Strategies for the Digital Enterprise,” offers IT professionals a guide toward understanding NPM technology. EMA surveyed 250 IT professionals and conducted a half-dozen phone interviews to identify best practices and successful strategies for NPM solutions.
Check out these slides--based on the webinar featuring EMA Research Director Shamus McGillicuddy --to get some of the results of this research.
Webinar: Enterprise Service Management 101Axios Systems
Despite being over a decade old, adoption of Enterprise Service Management (ESM) has grown significantly in the last few years. Improving back-office operations via workforce automation and enhanced productivity as well as an enabler for digital transformation, ESM supports better business outcomes across the organization.
Find out more about the opportunities of ESM in our webinar with Stephen Mann of ITSM.Tools.
EMA research places AI and automation initiatives at the top of C-level technology priorities. But resistance to change, lack of experience, and the complexity of training models all hold back progress.
These slides, based on the webinar, address 5 common misconceptions about AI-powered ITSM automation and present a practical way to revolutionize IT support without changing platforms, processes, or user habits.
The document discusses trends in applying artificial intelligence (AI) to IT service management (ITSM). It defines AI and discusses how AI can interact with and improve the IT service desk through chatbots, recommendations, and prioritizing knowledge bases. The document outlines use cases for AI in ITSM like improving self-service, decision making, and services. It also covers benefits like better user experience and time to insight but challenges like resistance to change and lack of trust. Industry experts provide opinions on using AI to augment rather than replace humans. In conclusion, AI is poised to be a boon for ITSM by complementing human agents.
Leading IT analyst firm Enterprise Management Associates (EMA) conducted global research with 400 executives and ITSM shareholders to provide actionable understanding of the appetite, adoption, maturity, and near-term plans for these technologies and their transformational impact on ITSM.
These slides based on the webinar provide highlights from this new research!
The presentation is part of a series of Lectures on Management Information systems at the Department of Accounting, University of Jos. It elucidates the concept and practice of Ecommerce and its implications for the Accounting profession.
DOI: http://dx.doi.org/10.13140/RG.2.2.24508.36486
Updated at: https://www.researchgate.net/publication/353654999_E-commerce
Stephen Mann Webinar: Is it time to change your ITSM tool?Axios Systems
Industry expert Stephen Mann discusses the key stages of assessing the suitability of your current ITSM toolset and whether it is able to meet the increasing demands of the business effectively. https://hubs.ly/H0fJpxM0
IT Service Management for 2020: Transform the Customer Experience through Sel...Axios Systems
This document discusses trends in IT service management self-service for 2020 and beyond. It covers the history of self-service, current state of limited or poorly adopted self-service options for many organizations, and future directions of improved AI search capabilities, increased mobile access driven by texting habits, and use of IVR bots and virtual assistants to automate common support inquiries. The presentation encourages organizations to improve their data quality and view AI/chatbot strategies as an opportunity rather than just a tool, and provides an agenda and questions to prompt discussion.
EMA’s research report, “Network Performance Management Strategies for the Digital Enterprise,” offers IT professionals a guide toward understanding NPM technology. EMA surveyed 250 IT professionals and conducted a half-dozen phone interviews to identify best practices and successful strategies for NPM solutions.
Check out these slides--based on the webinar featuring EMA Research Director Shamus McGillicuddy --to get some of the results of this research.
Webinar: Enterprise Service Management 101Axios Systems
Despite being over a decade old, adoption of Enterprise Service Management (ESM) has grown significantly in the last few years. Improving back-office operations via workforce automation and enhanced productivity as well as an enabler for digital transformation, ESM supports better business outcomes across the organization.
Find out more about the opportunities of ESM in our webinar with Stephen Mann of ITSM.Tools.
The role of the IT department in businessPaul Leenards
The role the IT organization can play depends on how the Business views their dependency on IT and if they trust that the IT manager can take care of it.
Pink Elephant and Axios Systems Webinar: How to unlock service excellence wit...Axios Systems
ITSM and IT Operations Management (ITOM) are two essential parts of the IT value chain. IT infrastructure, looked after by IT operations, is the platform for the services that deliver value to customers and employees. For your business to grow, ITSM and ITOM teams need to work together to drive customer satisfaction, ensure business continuity, and accelerate deployment of new apps and services.
In this webinar, you'll learn how to unlock service excellence with unified ITSM & ITOM. Register here: https://hubs.ly/H0hY7550
[Webinar Slides] Working Faster and Smarter in a Digital Transforming World W...AIIM International
In this webinar, we’ll share the 5 Essential Capabilities every digital transformation initiative needs to succeed.
Want to follow along with the webinar replay? Download it here for FREE: working-smarter-and-faster-in-a-digital-transforming-world
Enterprise Digital Assistants: How they can support you in your Credit, Colle...emagia
What are Enterprise Digital Assistants. Digital Assistants For Credit Operations. Digital Assistants For Collections Operations. Digital Assistants For Cash Application. Planning for Your OTC Operations.
https://www.emagia.com/resources/ebooks/enterprise-digital-assistants-can-support-credit-collections-cash-application-operations/
This document contains a keynote presentation about big data by Piyush Malik from IBM. The presentation outlines why big data matters, provides examples of real world big data applications across several industries including industrial, telecom, financial services and healthcare, and discusses how data will drive the future in an increasingly data-driven world. The presentation notes that data volumes, variety and velocity are increasing exponentially and that harnessing analytics enhances business success. It also explores how privacy and data-driven innovation will shape the future.
Rising Above the Tide of Emerging TechnologiesFrontRange
Take a look at some of the key emerging technology trends and drivers that are impacting the "business" of IT and help you find a safe harbor to not only help you stay on top of, but ahead of these fast moving technology waves.
Watch the full webinar: http://go.frontrange.com/FRSMWWCDALLRiseAbovetheTideofEmergingTechnologiesOnDemandWebinar_Reg.html
Resilience Engineering as an IT Cultural DisciplineCognizant
To enable always-on and always-available digital business, IT organizations must become more operationally resilient to enhance system and application stability, which fuels service reliability and boosts reputational integrity.
Healthcare Portals: 5 Core Items for an Exceptional Digital ExperiencePerficient, Inc.
This document discusses 5 core items for an exceptional digital healthcare portal experience: security, finding providers, integration, mobile, and personalization. It provides details and examples for each item. For security, it emphasizes securing patient data, access points, and system tracking. For finding providers, it shows how to simplify search options and results. For integration, it discusses connecting disparate healthcare systems. For mobile, it shows the importance and examples of mobile-optimized websites and apps. For personalization, it demonstrates tailoring the digital experience to individual users.
The document discusses how banks can use customer profitability analytics to enhance their financial performance. It describes how analytics can help banks better understand their customers' profitability and behaviors. Implementing customer profitability analytics provides insights that allow banks to improve pricing, cross-selling opportunities, and customer segmentation. The document also shares the example of Banco Itaú Argentina, which saw a 40% increase in revenue from existing customers and a 60% increase in margins from retail customers after implementing a customer profitability analytics system.
- 50% of organizations surveyed have yet to adopt any automated AP systems, with 1/3 of those receiving over 25,000 invoices per month still using paper-based processes.
- Adopters report payback periods of 6-18 months, with average cost savings of 29.2% and many achieving over 50% savings.
- Finding supporting documentation for non-PO invoices is cited as a major challenge, with 66% saying documents are not easy to find.
Computer Application in Insurance Industry of BangladeshFahim Rokon
Computer systems and software applications help insurance companies streamline operations and manage business more efficiently. Some key ways computers are used include:
1) Maintaining customer records and policy information in databases.
2) Performing complex calculations like risk assessments faster.
3) Generating documents like pay slips and statements more quickly.
However, implementing computer systems presented some challenges for insurance companies like employees resisting change, high costs, and lack of technical skills. Steps taken to address issues included training programs, hiring expert staff, developing suitable software, and making employees aware of computer benefits.
"Tech Resources for Business" presented on September 9, 2016, by GadellNet at ComEd's Accelerate Tech event, Olivet Nazarene University, Bourbonnais, IL. Event hosted by the Economic Alliance of Kankakee County, ONU Walker School of Engineering and Kankakee County Chamber of Commerce.
- Faster growing small and midsize companies are further along in their digital transformations, with over half actively engaged. Effective use of technology to automate functions and optimize processes is associated with better performance.
- While many companies have deployed digital technologies like collaboration software and CRM, effectively coordinating and integrating these resources is important for progressing digital transformations. Successful companies continually invest in improving their use of digital technologies.
- Faster growing companies are more optimistic about the benefits of digital transformation for performance and competition, but also realize challenges in relying too much on data and losing personal customer relationships. Advanced business analytics that provide insights are seen as key to transformation success.
This document provides a summary of a study on how small and midsize enterprises are adapting to digital transformation. Some key findings include:
- Faster growing companies are further along in their digital transformation journey and see more benefits from new technologies.
- While most companies have implemented some digital technologies, effective coordination and use is important for success.
- Advanced business analytics and insights into external operations can help drive business success.
- Younger-led companies and those in North America tend to be more advanced in digital transformation.
The document recommends that digital transformation is an ongoing process, benefits come from integrating technologies into business processes, and tapping internal and external resources is important.
As businesses become more reliant on technology we are witnessing rising demand for tech stack training tools. Check out Catalyst Investors' research report to learn about opportunities in this category.
Digital Shift in Insurance: How is the Industry Responding with the Influx of...DataWorks Summit
The digital connected world is having an impact on the technology environments that insurers must create to thrive in the new era of computing. The nature of customer interactions, business processes from product, risk and claims management are continuously changing. During this session we will review recent research and insights from insurance companies in the life, general and reinsurance markets and discuss the implications for insurers as the industry considers implications from core systems, predictive and preventive analytics and improvements to customer experiences.
Millions of dollars are being spent annually by the insurance industry in InsurTech investments from risk listening, customer interactions (chatbots, SMS messaging, smart interactive conversations), to methods of evaluating claims (digital capture at notice of incident, dashcams, connected homes/vehicles).
These are all new types of data which the industry hasn't previously had to manage and govern.
Additionally, at the heart of this is how to create new business opportunities from data. We will also have an interactive conversation on discussing and exploring insurance implications of the new computing environment from AI, Big Data and IoT (Edge computing).
Effect of Electronic Accounting on Operations of Selected Commercial Banks in...ijtsrd
This study examines the effect of electronic accounting on operation of commercial banks in Nigeria. Specifically the study sought to determine whether e accounting has restored customer's confidence on the safety of their fund and whether channel delivery system can sustain customer patronage. Survey research designs were adopted for the study. Data were collected through survey in which questionnaire was administered on a sample of 180 was purposively collected from population of selected banks. Data collected were analyzed by use of means and standard deviation and the formulated hypotheses were tested by the use of t test and Analysis of Variance statistical tools. Findings show that emergence of e accounting has restored confidence of the customers on the safety of their funds and delivery channels systems have helped to sustain customer's patronage in commercial banks. The findings of this study imply that e accounting in the banking system has increased Patronage of banks customers. In fact, e accounting has impacted positively on the banking system in Nigeria increasing its profitability, productivity and efficiency. Therefore, the researcher recommends that Central Bank of Nigeria should make it mandatory for all banks to embrace e accounting. Afodigbueokwu, Hillary E. (ACA) | Ofurum, Dalington C "Effect of Electronic Accounting on Operations of Selected Commercial Banks in Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-5 , August 2019, URL: https://www.ijtsrd.com/papers/ijtsrd25257.pdfPaper URL: https://www.ijtsrd.com/management/accounting-and-finance/25257/effect-of-electronic-accounting-on-operations-of-selected-commercial-banks-in-nigeria/afodigbueokwu-hillary-e-aca
In this SlideShare, we present our take on the future of the business intelligence industry. See where the industry is going and the aspects of business intelligence that will become more prominent in the coming years.
The document summarizes upcoming budget advocacy events in Uganda being organized by Civil Society Budget Advocacy Group and other organizations. It provides details of three high-level budget dialogues on May 21st and 29th to discuss taxation and public expenditure. It also previews CSBAG's advocacy activities, including media discussions on television and a public policy dialogue on agricultural financing. The document aims to keep stakeholders informed about issues being discussed around Uganda's national budget for fiscal year 2013/14.
Google Docs permite crear, editar y compartir documentos de texto, hojas de cálculo y presentaciones desde cualquier dispositivo con acceso a Internet, reemplazando así las funciones básicas de una oficina. Google Drive ofrece almacenamiento en la nube y capacidades de edición y colaboración en línea para documentos y archivos, además de permitir compartir y descargar contenido fácilmente con otros usuarios. Los únicos requisitos necesarios son una cuenta de Gmail y acceso a Internet.
The role of the IT department in businessPaul Leenards
The role the IT organization can play depends on how the Business views their dependency on IT and if they trust that the IT manager can take care of it.
Pink Elephant and Axios Systems Webinar: How to unlock service excellence wit...Axios Systems
ITSM and IT Operations Management (ITOM) are two essential parts of the IT value chain. IT infrastructure, looked after by IT operations, is the platform for the services that deliver value to customers and employees. For your business to grow, ITSM and ITOM teams need to work together to drive customer satisfaction, ensure business continuity, and accelerate deployment of new apps and services.
In this webinar, you'll learn how to unlock service excellence with unified ITSM & ITOM. Register here: https://hubs.ly/H0hY7550
[Webinar Slides] Working Faster and Smarter in a Digital Transforming World W...AIIM International
In this webinar, we’ll share the 5 Essential Capabilities every digital transformation initiative needs to succeed.
Want to follow along with the webinar replay? Download it here for FREE: working-smarter-and-faster-in-a-digital-transforming-world
Enterprise Digital Assistants: How they can support you in your Credit, Colle...emagia
What are Enterprise Digital Assistants. Digital Assistants For Credit Operations. Digital Assistants For Collections Operations. Digital Assistants For Cash Application. Planning for Your OTC Operations.
https://www.emagia.com/resources/ebooks/enterprise-digital-assistants-can-support-credit-collections-cash-application-operations/
This document contains a keynote presentation about big data by Piyush Malik from IBM. The presentation outlines why big data matters, provides examples of real world big data applications across several industries including industrial, telecom, financial services and healthcare, and discusses how data will drive the future in an increasingly data-driven world. The presentation notes that data volumes, variety and velocity are increasing exponentially and that harnessing analytics enhances business success. It also explores how privacy and data-driven innovation will shape the future.
Rising Above the Tide of Emerging TechnologiesFrontRange
Take a look at some of the key emerging technology trends and drivers that are impacting the "business" of IT and help you find a safe harbor to not only help you stay on top of, but ahead of these fast moving technology waves.
Watch the full webinar: http://go.frontrange.com/FRSMWWCDALLRiseAbovetheTideofEmergingTechnologiesOnDemandWebinar_Reg.html
Resilience Engineering as an IT Cultural DisciplineCognizant
To enable always-on and always-available digital business, IT organizations must become more operationally resilient to enhance system and application stability, which fuels service reliability and boosts reputational integrity.
Healthcare Portals: 5 Core Items for an Exceptional Digital ExperiencePerficient, Inc.
This document discusses 5 core items for an exceptional digital healthcare portal experience: security, finding providers, integration, mobile, and personalization. It provides details and examples for each item. For security, it emphasizes securing patient data, access points, and system tracking. For finding providers, it shows how to simplify search options and results. For integration, it discusses connecting disparate healthcare systems. For mobile, it shows the importance and examples of mobile-optimized websites and apps. For personalization, it demonstrates tailoring the digital experience to individual users.
The document discusses how banks can use customer profitability analytics to enhance their financial performance. It describes how analytics can help banks better understand their customers' profitability and behaviors. Implementing customer profitability analytics provides insights that allow banks to improve pricing, cross-selling opportunities, and customer segmentation. The document also shares the example of Banco Itaú Argentina, which saw a 40% increase in revenue from existing customers and a 60% increase in margins from retail customers after implementing a customer profitability analytics system.
- 50% of organizations surveyed have yet to adopt any automated AP systems, with 1/3 of those receiving over 25,000 invoices per month still using paper-based processes.
- Adopters report payback periods of 6-18 months, with average cost savings of 29.2% and many achieving over 50% savings.
- Finding supporting documentation for non-PO invoices is cited as a major challenge, with 66% saying documents are not easy to find.
Computer Application in Insurance Industry of BangladeshFahim Rokon
Computer systems and software applications help insurance companies streamline operations and manage business more efficiently. Some key ways computers are used include:
1) Maintaining customer records and policy information in databases.
2) Performing complex calculations like risk assessments faster.
3) Generating documents like pay slips and statements more quickly.
However, implementing computer systems presented some challenges for insurance companies like employees resisting change, high costs, and lack of technical skills. Steps taken to address issues included training programs, hiring expert staff, developing suitable software, and making employees aware of computer benefits.
"Tech Resources for Business" presented on September 9, 2016, by GadellNet at ComEd's Accelerate Tech event, Olivet Nazarene University, Bourbonnais, IL. Event hosted by the Economic Alliance of Kankakee County, ONU Walker School of Engineering and Kankakee County Chamber of Commerce.
- Faster growing small and midsize companies are further along in their digital transformations, with over half actively engaged. Effective use of technology to automate functions and optimize processes is associated with better performance.
- While many companies have deployed digital technologies like collaboration software and CRM, effectively coordinating and integrating these resources is important for progressing digital transformations. Successful companies continually invest in improving their use of digital technologies.
- Faster growing companies are more optimistic about the benefits of digital transformation for performance and competition, but also realize challenges in relying too much on data and losing personal customer relationships. Advanced business analytics that provide insights are seen as key to transformation success.
This document provides a summary of a study on how small and midsize enterprises are adapting to digital transformation. Some key findings include:
- Faster growing companies are further along in their digital transformation journey and see more benefits from new technologies.
- While most companies have implemented some digital technologies, effective coordination and use is important for success.
- Advanced business analytics and insights into external operations can help drive business success.
- Younger-led companies and those in North America tend to be more advanced in digital transformation.
The document recommends that digital transformation is an ongoing process, benefits come from integrating technologies into business processes, and tapping internal and external resources is important.
As businesses become more reliant on technology we are witnessing rising demand for tech stack training tools. Check out Catalyst Investors' research report to learn about opportunities in this category.
Digital Shift in Insurance: How is the Industry Responding with the Influx of...DataWorks Summit
The digital connected world is having an impact on the technology environments that insurers must create to thrive in the new era of computing. The nature of customer interactions, business processes from product, risk and claims management are continuously changing. During this session we will review recent research and insights from insurance companies in the life, general and reinsurance markets and discuss the implications for insurers as the industry considers implications from core systems, predictive and preventive analytics and improvements to customer experiences.
Millions of dollars are being spent annually by the insurance industry in InsurTech investments from risk listening, customer interactions (chatbots, SMS messaging, smart interactive conversations), to methods of evaluating claims (digital capture at notice of incident, dashcams, connected homes/vehicles).
These are all new types of data which the industry hasn't previously had to manage and govern.
Additionally, at the heart of this is how to create new business opportunities from data. We will also have an interactive conversation on discussing and exploring insurance implications of the new computing environment from AI, Big Data and IoT (Edge computing).
Effect of Electronic Accounting on Operations of Selected Commercial Banks in...ijtsrd
This study examines the effect of electronic accounting on operation of commercial banks in Nigeria. Specifically the study sought to determine whether e accounting has restored customer's confidence on the safety of their fund and whether channel delivery system can sustain customer patronage. Survey research designs were adopted for the study. Data were collected through survey in which questionnaire was administered on a sample of 180 was purposively collected from population of selected banks. Data collected were analyzed by use of means and standard deviation and the formulated hypotheses were tested by the use of t test and Analysis of Variance statistical tools. Findings show that emergence of e accounting has restored confidence of the customers on the safety of their funds and delivery channels systems have helped to sustain customer's patronage in commercial banks. The findings of this study imply that e accounting in the banking system has increased Patronage of banks customers. In fact, e accounting has impacted positively on the banking system in Nigeria increasing its profitability, productivity and efficiency. Therefore, the researcher recommends that Central Bank of Nigeria should make it mandatory for all banks to embrace e accounting. Afodigbueokwu, Hillary E. (ACA) | Ofurum, Dalington C "Effect of Electronic Accounting on Operations of Selected Commercial Banks in Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-5 , August 2019, URL: https://www.ijtsrd.com/papers/ijtsrd25257.pdfPaper URL: https://www.ijtsrd.com/management/accounting-and-finance/25257/effect-of-electronic-accounting-on-operations-of-selected-commercial-banks-in-nigeria/afodigbueokwu-hillary-e-aca
In this SlideShare, we present our take on the future of the business intelligence industry. See where the industry is going and the aspects of business intelligence that will become more prominent in the coming years.
The document summarizes upcoming budget advocacy events in Uganda being organized by Civil Society Budget Advocacy Group and other organizations. It provides details of three high-level budget dialogues on May 21st and 29th to discuss taxation and public expenditure. It also previews CSBAG's advocacy activities, including media discussions on television and a public policy dialogue on agricultural financing. The document aims to keep stakeholders informed about issues being discussed around Uganda's national budget for fiscal year 2013/14.
Google Docs permite crear, editar y compartir documentos de texto, hojas de cálculo y presentaciones desde cualquier dispositivo con acceso a Internet, reemplazando así las funciones básicas de una oficina. Google Drive ofrece almacenamiento en la nube y capacidades de edición y colaboración en línea para documentos y archivos, además de permitir compartir y descargar contenido fácilmente con otros usuarios. Los únicos requisitos necesarios son una cuenta de Gmail y acceso a Internet.
1. O documento descreve a introdução de um livro escrito por Carl Sagan e Ann Druyan sobre as origens da humanidade e como eventos do passado distante influenciaram problemas atuais como a corrida armamentista nuclear.
2. Os autores decidiram estudar as raízes emocionais e políticas que levaram à Segunda Guerra Mundial e à Guerra Fria para entender como a espécie humana acabou em tal situação problemática.
3. Sua pesquisa os levou a examinar a longa evolução da humanidade, desde
Este documento provee una introducción al despliegue de la función de calidad (QFD), un método para el diseño de productos y servicios que recoge las demandas de los clientes y las traduce en características técnicas y operativas satisfactorias. Explica los orígenes del QFD en Japón en la década de 1960, su evolución y aplicaciones crecientes. Finalmente, resume la estructura del documento, que explora en mayor profundidad los conceptos y aplicaciones del QFD.
Бизнес план магазина формата "Быстрый старт" позволяет привлечь инвестиции, быстро выйти на окупаемость и зарабатывать в 1,5 раза больше чем конкуренты.
Fredrik Bergström of dcRenewables discusses how to maximize profits from wind power investments in cold climates. He explains that electricity markets are deregulated and pricing is volatile. Risk management involves analyzing risks and ways to handle them such as eliminating, accepting, or controlling risks. The presentation aims to provide insight into profiting from electricity market volatility and maintaining high availability of wind power production.
Trendsfactory: Content inspiratie, Jordi van de Bovenkamp over inhakers en op...LECTRIC
Na de introductie van Ment op Trendsfactory klom Jordi van de Bovenkamp op het podium en schokte de zaal met de mededeling dat hij 135 sheets had meegenomen. Wat volgde was een vogelvlucht van voorbeelden van inhakers die hij samen met zijn team bij Boomerang Create de afgelopen jaren gemaakt heeft. Van de eerste stappen die Jordi in zijn eentje in de onderbroek op de bank maakte met grappige plaatjes op het juiste moment tot het huidige WK waar nu een heel team opzit.
Binnen een kwartier van idee naar viral
Boomerang, dat kennen we toch van die kaartjes? Klopt, maar het gros van de tijd wordt er door een pool van zo’n 15.000 creatieven de hele dag door social content gecreëerd voor A merken zoals Heineken en KLM. Snelheid is hierbij van belang. Het moet ook sneller. We willen niet meer 3 weken wachten op een aftermovie van een event. Dit willen we de volgende dag, of liever nog dezelfde avond als we thuiskomen. Jordi schakelt daarom ook direct via een whatsapp groep met zijn klanten waar ze ideeën heen en weer sturen en ook het akkoord krijgen om het online te zetten.
To do en To Do-le dokie lijst
Jordi sluit af met een TO DO maar ook een TO DO-LE DOKIE lijst
TO DO
haak niet in om het inhaken
copies kort, zeg veel in weinig
brand visuals niet teveel
wees snel
klein team
maak content dat past bij je merk
ga de conversatie aan
reclame maken is tof, we hebben de helft nog niet ontdekt
TO DO-LE-DOKIE
teveel detail in visuals
te veel, te vaak
weinig waarde hechten aan esthetica
like, share & win
The Marjaree Mason Center is holding an event called "It's Okay to Walk Away" next year, which will be a symbolic walk for victims of domestic violence to walk away from abusive relationships. The walk will take place on October 21 at 10am, beginning at the Fresno Convention Center, continuing along M Street, and ending at the Marjaree Mason Center, where information booths will be set up. The student is encouraging coverage of the event to raise awareness of domestic violence and show support for victims.
Artículo publicado en la revista XL Semanal sobre la obra 'La predicación de San Juan Bautista' de Lucas Cranach el Viejo que hasta el 6 de abril de 2014 puede verse en el Museo de Bellas Artes de Bilbao gracias a nuestro programa 'La Obra Invitada'.
Más información: http://www.fundacionbancosantander.com/actividades_ficha.cfm?idArticulo=1848
El parque Minimundus en Klagenfurt, Austria contiene réplicas en miniatura de los principales monumentos del mundo a una escala de 1:25. Fue inaugurado en 1959 y pertenece a la asociación Rettet das Kind, cuya misión es ayudar a los niños. Algunos modelos llevaron entre 5 y 6 años en construirse y cuestan hasta 730,000 euros, como el modelo del Vaticano. Todos los beneficios de la venta de entradas van a esta asociación de caridad.
This document provides an overview of flue gas desulfurization (FGD) processes and their development trends. It discusses that over 10 desulfurization processes have been developed and applied since 1927, with the calcium process being the most widely used. The wet FGD process accounts for 85% of global installed capacity. It also summarizes the three generation of improvements made to the wet limestone/lime FGD process that have simplified the design. Current trends toward FGD include higher desulfurization rates, larger capacities, lower costs, and byproduct utilization.
Louis Ferreira has over 10 years of experience in general management, IT, and customer service roles. He is currently the General Manager of Ultimate Warehouse, where he oversees customer and supplier relations, marketing, staff management, and systems administration. Ferreira also has experience in IT support, network installation, and volunteer work related to animal welfare and conservation education.
Este documento presenta un plan de marketing para el programa radial "Hisopofonía". Se describe la empresa, el público objetivo, los competidores, y un plan de medios que incluye publicidad en radio y banners para aumentar el reconocimiento del programa entre estudiantes de 18 a 35 años en Trujillo. El presupuesto es de S/. 3,000 para activaciones, banners y merchandising durante 4 meses.
El documento describe los diferentes órganos del sistema digestivo humano, incluyendo la boca, esófago, estómago, hígado, páncreas, intestino delgado, intestino grueso y ano. Explica brevemente la función y ubicación de cada órgano.
The document provides an overview of Kenya's economic performance in 2013 and outlook for 2014 based on the 2014 Economic Survey Report. It summarizes that Kenya's GDP grew by 4.7% in 2013, driven by sectors like agriculture, transport, and manufacturing. Inflation declined to 5.7% while interest rates reduced. The trade deficit widened due to lower exports. The economy is projected to maintain stability and growth in 2014, supported by factors like increased private consumption and investment in infrastructure. The government outlines policies to further boost key sectors such as agriculture, manufacturing, and tourism.
This document provides examples of graphic design services offered by JWright Design, including ad and flyer design, business card design, logo design, brochure design, interactive design, magazine and book cover design, postcard design, poster design, greeting card and invitation design, technical illustration, and web and multimedia design. Contact information is provided at the top.
El documento describe el laboratorio clínico, que es un lugar donde los profesionales realizan análisis para contribuir al diagnóstico y tratamiento de pacientes. Se mencionan algunas herramientas de software como SysLabs y LabCollector LIMS que pueden automatizar la gestión administrativa del laboratorio. El documento también presenta el objetivo de describir la operación de equipos comúnmente usados en el laboratorio clínico y mostrar los procedimientos adecuados para su mantenimiento.
COATZACOALCO.
El primer asentamiento estuvo a más de veintidós kilómetros de la bocana, en la margen derecha del río, en lo que ahora es la congregación de Barragantitlán, del municipio de Ixhuatlán del Sureste, muy cerca de la base poniente del puente Coatzacoalcos II “Antonio Dovalí Jaime”. Ahí estuvo la primera población de este nombre.
En octubre del 2007 las excavaciones para el Túnel Sumergido revelaron que en Villa Allende hubo una gran ciudad antigua, que pudo haber sido el original Coatzacoalco. Lo que encontraron los españoles en 1522 vendría a ser un desplazamiento de la misma ciudad. Según la leyenda, la palabra Coatzacoalco se formó hace un milenio, cuando Quetzalcóatl se transformó en estrella. Entonces esa palabra quedó como una señal de lo ocurrido. Para entonces el esplendor de la cultura Olmeca ya era historia antigua. La palabra nació en singular, sin la letra “S” final que ahora tiene y que se supone ser un exceso de adorno de la caligrafía colonial. Ese fue y es el nombre del río y fue el nombre del pueblo que encontraron los conquistadores; ellos lo oyeron mal, lo pronunciaron peor y distorsionaron la palabra.
The document discusses Direct Insite, a company that provides cloud-based accounts payable and accounts receivable automation solutions. It notes that some statements may be forward-looking and discusses risks associated with such statements. It then provides an overview of Direct Insite's solutions, customers, and competitive advantages. Key points include its large network of over 450,000 suppliers and customers transacting over $130 billion annually, recurring revenue SaaS model, and opportunities for growth through new products, acquisitions, and leveraging its network.
Ibm ofa ottawa_analytics_in_gov _campbell_robertsondawnrk
Opportunity for Analytics Ottawa event. Presentation by Campbell Robertson, Analytics in Government. Results based outcomes with IBM Predictive Analysis for Cost Avoidance and Beyond.
Ibm ofa ottawa_analytics_in_gov _campbell_robertsondawnrk
IBM Opportunity for Analytics Event, Ottawa, Analytics in Government, Results-based outcomes with IBM Predictive Analysis for Cost Avoidance and Beyond, presented by Campbell Robertson.
The document discusses Direct Insite, a company that provides cloud-based accounts payable and accounts receivable automation solutions. It notes that some statements may be forward-looking and discusses risks associated with such statements. It then provides an overview of Direct Insite's solutions, customers, and competitive advantages. Key points include its large network of over 450,000 suppliers and customers transacting over $130 billion annually, and its goal to achieve over 10% annual revenue growth through 2015 by expanding its sales force and introducing new products.
Direct Insite (“DIRI”) provides cloud-based, ERP-agnostic solutions that automate Accounts Payable (AP) and Accounts Receivable (AR) invoice processes for Global 3000 companies. Their solutions include invoice validation, order matching, consolidation, dispute handling and e-payment processing. DIRI helps clients eliminate manual processes and costs associated with doing everything on paper. By migrating from paper to electronic, DIRI can reduce transactions costs 50-70% and reduce time by 80%. Current clients include Siemens, HP, IBM, Saint-Gobain, Shell Oil, and Hyatt with a Global vendor network of 350,000+ suppliers.
The document discusses how big data and analytics are rapidly expanding opportunities. It describes how big data has high volume, variety, and velocity of data. It also discusses how traditional IT workloads are being supplemented by new workloads that require massive scale, rapid pace, and data elasticity. The document promotes IBM's big data and analytics portfolio and platforms as ways to realize the possibilities of big data by exploring, landing, and archiving all available data through reporting, analytics, discovery, decision making, and predictive modeling. It emphasizes investing in a big data and analytics platform to gain insights that drive key business imperatives.
Financial Markets Data & Analytics Led TransformationGianpaolo Zampol
How big data, advanced analytics and cognitive computing is disrupting traditional business and operating models in financial markets? New competitors, powered by social, mobile, analytics, and cloud computing, are making new business models emerging rapidly. Wealth Management, Corporate Banking and Transaction Banking & Payments are significant sources of growth in Financial Markets. How take advantage from those new technologies to face this new scenario?
Loras College 2014 Business Analytics Symposium | Daniel Rebella, Phil Pillsb...Cartegraph
Learn about monetizing big data financials, performance insights and performance management in the cloud.
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Accounting and Finance continue to evolved as business demands more and more real-time processing.
AI is driving more and more automation within accounting and finance departments.
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Direct Insite Investor Presentation - September 2013Company Spotlight
Direct Insite Corp. provides cloud-based accounts payable and accounts receivable automation tools to large companies. The presentation discusses the company's SaaS business model, large global supplier network, new customer wins, growing revenues, and cash flow positive position. It highlights growth opportunities through new customers and products, network monetization, and selective acquisitions. The goal is to achieve over 30% revenue growth by automating more of the global $30 trillion invoice market and financial supply chain.
Direct Insite provides cloud-based financial supply chain automation tools for accounts payable and accounts receivable. Their presentation highlights their blue-chip customer base, global supplier network, recent growth, and cash flow positive position. They discuss opportunities in further automating the market and monetizing their supplier network, as well as growth objectives over the next few years such as introducing new products and exploring acquisitions.
Certain statements in the materials may be forward-looking and involve risks and uncertainties. Investors should review SEC filings to understand associated risks. All material is copyrighted by Direct Insite. While forward-looking statements are made, the company does not undertake to update them. Direct Insite provides invoice automation solutions and has a growing customer base and supplier network.
This document discusses the opportunities and challenges facing banks from major trends like changing regulations, technology, demographics, and the economy. It outlines industry challenges such as retaining customers who expect personalized digital experiences. It argues that banks must embrace change, understand customers, and ensure agility, efficiency, and security. The document promotes cognitive computing and analytics solutions from IBM to gain insights from data, improve operations and compliance, enhance customer engagement, and inform better decisions. It provides examples of IBM clients that achieved benefits like increased efficiencies and revenues through solutions for marketing, customer analytics, payments, and other areas.
The document discusses how organizations can leverage information through an information-led transformation to drive smarter business outcomes. It outlines how analyzing large amounts of structured and unstructured data in real-time can help optimize decisions, predict issues, and improve business performance. The key elements are applying business analytics, establishing a flexible information platform, and creating an information agenda strategy.
Business Process Automation Presented during the digital Transformation webinarMEDx eHealthCenter
The document discusses business process automation, beginning with an overview of the impacts of COVID-19 on global businesses. It then discusses how digital transformation can help businesses streamline processes and harness data in the post-COVID new normal. The document outlines different levels of business process automation and provides examples of when and where automation is needed, especially during disruptions. It lists some key global players in business process automation and provides a case study on how UiPath became a unicorn by automating back office processes.
The document discusses how business process management (BPM) can help companies reinvent their operations in today's changing business environment driven by mobile, social, cloud, and big data. It provides examples of how BPM can deliver value across industries by improving processes related to human capital management, finance, compliance, and more. The document also outlines IBM's approach to BPM and examples of how specific customers have benefited.
The document discusses 11 reasons why companies will move accounting to the cloud in 2016. It cites studies showing the cloud accounting industry is growing and more users prefer cloud solutions. The main reasons discussed are the ability to access accounting anywhere via mobile, integration with other cloud apps, self-service reporting, automation eliminating manual tasks, real-time collaboration, improved visibility into finances, enhanced security from cloud vendors, scalability as businesses grow, reduced maintenance hassles, and two or more software updates per year from cloud vendors. The presentation is given by an accounting consultant and Intacct partner to promote cloud accounting solutions.
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2. In association with:
About AIIM
AIIM is the Global Community of
Information Professionals
AIIM believes that the information systems
we use at work should be
simple, secure, and available
anywhere, anytime, and on any device.
Our mission is to improve organizational
performance by empowering a community
of leaders committed to information-driven
innovation.
Learn more at www.aiim.org
20. Union Bank
With document capture,
Union Bank realized a 70
percent return on
investment within 18
months
– Albert Pena, Vice President of Bank Operations
Union Bank, N.A.
Rapid Return on
Investment
Imaging and workflow improvements
helped save the bank $500,000 annually
Days to minutes
reduction in process speed with virtually
360-degree customer view
Months to weeks
in time saved deploying new workflow-
automation applications
“ “
21. 21
Global Religious
Organization
Advanced Capture and
Case Management help
streamline and manage
the complexities of a
worldwide Accounts
Payable organization.
Global Variability
Millions of invoices, hundreds of thousands
of vendors, hundreds of countries, dozens
of currencies, thousands of authorizers.
Automated Processing
Many elements of the AP process are now
automated - including conversion of paper
documents to image, data extraction and
PO matching – for faster throughput.
Business Rules
Advanced case management facilitates a
highly variable worldwide exception process
for validations, business rules application
and content-driven workflows.
22. State of Hawaii
Benefit, Employment
and Support Services
Division
15 mins to just seconds
The amount of time case workers took to
retrieve vital case information on a case
basis
Improved fraud control
Integrated with Eligibility System –
providing efficiency while tracking duplicate
requests - helping to minimize the time
spent investigating fraudulent requests
31 percentage point
improvement in the timeliness rate for
issuing food stamp benefits – Better citizen
service!
Winner 2014
WfMC Global Case
Excellence Awards
26. 57% of CEOs
Expect digital channels to be one
of the key means of interacting
with customers
74% of CIOs
Say mobile solutions are part of
their vision for increasing
competitiveness
70% of COOs
Identify workflow visibility as the
top challenge in delivering on their
agendas
Leadership POV
28. Mobile Capture
Capture and process
documents from anywhere
on any device
Easily and effectively tailor
interactions to the individual
user
Securely upload into
business applications and
document repositories
Respond to elevated expectations and create value out of immediacy
29. Snap and Submit Documents On-the-Go
Automatic edge detection, quality control and on device indexing
30. • SDK for customization
• Auto-capture with video
camera
• Real-time edge detection
• On-device OCR
• Offline capture
• Document separation,
assembly,
and indexing
Mobile Capture
Critical Capabilities:
39. Enterprise Content Management
– Gartner MQ Leader
Enterprise Content Management
– Forrester Wave Leader
Enterprise Information Archiving
– Gartner MQ Leader
Message Archiving
– Forrester Wave Leader
Dynamic Case Management
– Forrester Wave Leader
Case Management Frameworks
– Gartner MQ Leader
Sources: Gartner, Forrester, Dun & Bradstreet, 2014.
ForresterGartner
Leader in major ECM categories
Market Share by Vendor
2014:
IBM: 18%
Open Text: 15%
EMC: 8%
Why IBM?
A recognized industry leader
Seven of the top eight banks
24 of the top 25 insurers
All 24 top U.S. government
agencies
15 of the top 16 telcos
All eight top retailers
45. aiim.org/training
• Enterprise Content Management
Improve customer and staff engagement,
ensure compliance, and automate
business processes.
• Business Process Management
Map, design, and automate operational
processes for your organization using a
combination of strategies, change
management, and technologies.
• Taxonomy & Metadata
Optimize navigation, findability, and
information discovery through content
classification.
• Information Governance
Create an information accountability
framework that reduces costs, manages risk,
and optimizes value.
• Managing Records & eDiscovery
with SharePoint 2013
Manage records, ensure compliance,
and prepare for civil litigation requests.
• Electronic Records Management
Know what to keep and what to discard as
volume, variety, and velocity of digital
information intensifies.
AIIM Training
46. In association with:
Connect with AIIM
As the Global Community for
Information Professionals, join us here
• AIIM’s Resource Centers – www.aiim.org/resource-centers
• AIIM's Blogging Community – http://community.aiim.org
• LinkedIn Group – www.linkedin.com/groups/AIIM-Global-Community-Information-Professionals-3698
• Twitter – www.aiim.org/Connect/Twitter
• Facebook – www.facebook.com/aiimcommunity
• Digital Landfill – http://info.aiim.org/digital-landfill
47. In association with:
Enterprise Content Management
(ECM)
Business Process Management
(BPM)
Capture & Scanning
Collaboration
Content Analytics
Electronic Records Management
(ERM)
Information Governance
Search
SharePoint
Taxonomy & Metadata
Web Content Management
Access Industry Tutorials, Research,
Webinars, and Expert Advice Blogs –
all in one place
Visit aiim.org/resource-centers
AIIM Resource Centers
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Survey and Feedback
To take our Survey, click on the link in the
Resources tab at the bottom of your screen.
Tell us how we did today,
and offer suggestions for
topics of future events.
49. In association with:
Upcoming Webinars
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Consumerization of IT: when productivity trumps control
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To Err Is Human, To Recover Quickly Is Heroic
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