© 2015 IBM Corporation
San Diego
October 6th, 2015
Keynote: Big Data, Big Deal
Piyush Malik
Global Business Services,
IBM Silicon Valley
© 2015 IBM Corporation2
1
Why
Big Data
matters
2
Real World
Applications
3
Future in a
Data-Driven
world
Outline
© 2015 IBM Corporation3
Big Data is Big News
© 2015 IBM Corporation4
Big Data & Analytics has been a popular topic in client discussions
2012 2013 2014 2015
Volume
Velocity
Variety
Veracity
Confluence of
Social, Mobile,
Cloud, Big Data, and
Analytics
Systems of Insight
Data Transforming
Industries
Data will disrupt IT
in the every
industry
Mobile Social
Cloud
Internet of Things
Data
Big Data has been a popular topic in client discussions
© 2015 IBM Corporation5
5
>80% Unstructured Data
+ External Data
“Untouched” Data
+ Stream of Data
Enterprise Data Machine Data People Data
Visualizing the concept of Big Data
© 2015 IBM Corporation6
Business
Users Want
to Access
More Data
Business Users
Already Suffer
from Information
Overload
The Big Data Paradox
All You Can Eat Buffet
© 2015 IBM Corporation7
It’s Time to Evolve the Way the World Works with Data
Data is Growing at an
Accelerating Pace
Users Demand Better
Access to Data
Cloud Facilitates
Access for All
But there’s a problem .
7
© 2015 IBM Corporation8
Overview of Analytics, Big Data & Watson Module
Data is the new natural resource
that needs to be harnessed amidst
characteristics of rising volumes,
variety and velocity
Embracing Analytics enhances the
chances of an enterprise to
succeed amongst its peers by a
factor of 5
Complexity of integrating Big Data
and Analytics is driving demand for
cloud based BD&A solutions
We are unleashing a new era of
computing
Data is an asset ..are you treating it as a liability?
© 2015 IBM Corporation9
1
Why
Big Data
matters
2
Real World
Applications
3
Future in a
Data-Driven
world
Outline
© 2015 IBM Corporation10
Chief Marketing Officer
...could predict the right offer for the
right customer at the right time and
improve customer intimacy or
prevent churn?
Chief Product Designer
...could consider the risk and
profitability of the entire customer
relationship chain, lifetime value
and predict demand trends when
designing and pricing new product
offerings?
Chief Finance Officer
...could streamline compliance
and understand risk exposure
across businesses and
regions?
Chief Risk Officer
...uses anti fraud predictive analytics to
detect and prevent rapid fire anomalous
transactions or wire transfers identified as
high probability of fraud?
Chief Executive Officer
...could make better business decisions
using accurate data across all time
horizons: past, present and future?
Chief Information Officer
...could analyze oceans of machine generated logs to
predict which components or equipment in the
datacenter are likely to fail and thereby avert a disruption
during critical quarter end?
Big Data holds opportunities for a number of stakeholders
Imagine If..
© 2015 IBM Corporation11
Customer Retention
and Growth
Next Best
Action
Claims Fraud
Smart Meters
Asset Performance
Management
Next Best
Action
Network
Analytics
Tax Fraud,
Waste and Abuse
Consumer360
Insights
Provider Outcome
Analytics
Deliver a Smarter
Shopping Experience
Merchandise
Planning &
Optimization
Track & Trace
Supply Chain
Management
Actionable
Consumer Insight
Compliance
and Risk
Social Program
Integrity
Banking E & U Government Retail
Insurance Telco Healthcare Industrial
Popular use cases across all Industries
© 2015 IBM Corporation12
Cost Reduction
Growth
• Clarity of traceability and data
lineage
• Complexity reduction
• Simplified transition and
migration approach
• Advanced/Discovery Analytics
• Business capability enablement
• 360 degree analytics
• Customer decision management
• Business process transformation
• Back end process improvement
• Enabled self-service
• Governance, compliance and security
improvement
Big Data drives Enterprise Transformations on 3 themes
Operational
Efficiency
© 2015 IBM Corporation13
1. Industrial
2. Telecom
3. Financial Services
4. Healthcare
Four Application Cases
Do you recognize this?
© 2015 IBM Corporation15
© 2015 IBM Corporation16
1. Industrial
2. Telecom
3. Financial Services
4. Healthcare
Four Application Cases
© 2015 IBM Corporation17
What is changing in the Telecom industry
Mobile data explodes
Consolidation continues
Consumers are seizing control
Over-the-top (OTT) providers thrive
15 multi-country
(10 or more countries)
companies now
control > 3 billion subs
By 2016, mobile
traffic projected to
grow to
11 exabytes / mo;
70% of that video
content
4 companies make up
70% of the total market
value of the top 25
drivers of internet
traffic: Apple, Google,
Amazon and Facebook
Only 18% of people
trust information
from retailers and
manufacturers
© 2015 IBM Corporation18
MEDIA PUBLISHED
Published by “The Star”
on 3rd January 2012
GBS Led, collaboration with SWG for IBM's Biggest Telco Analytics
Win in ASEAN (3Q, 2011), followed by biggest Enterprise Marketing
Management – Next Best Action win in ASEAN (1Q, 2012)
© 2015 IBM Corporation19
1. Industrial
2. Telecom
3. Financial Services
4. Healthcare
Four Application Cases
© 2015 IBM Corporation20
Digital Bank wanted Customer Centricity with big data
..But first they asked us to help them define an information management transformation roadmap
The high-level roadmap justifies the transition from current
to future state, as well as describing the initiatives needed to
realize the strategic vision
Information Management Transformation Agenda
Understand Primary
Business Challenges
Assess Current Information
Capabilities and Prioritize
Gaps
Identify Potential
Business Value
Develop Recommendations
and Potential Roadmap
© 2015 IBM Corporation21
1. Industrial
2. Telecom
3. Financial Services
4. Healthcare
Four Application Cases
© 2015 IBM Corporation22
IBM’s Selected Big Data Experiences in the Life Sciences domain
2
2
AMGEN
© 2015 IBM Corporation23
Data Baby Video Analytics
© 2015 IBM Corporation24
1
Why
Big Data
matters
2
Real World
Applications
3
Future in a
Data-Driven
world
Outline
© 2015 IBM Corporation25
Data is an invisible thread permeating our lives in many ways
© 2015 IBM Corporation26
What movies you should
watch
What ads show up based
on browsing history, likes,
preferences, and so forth
or location even on your
phone as you are driving
around
How you connect to your
friends
What subjects you are
interested in, how YOU
influence the world
We live in a data-driven world
© 2015 IBM Corporation27
Change or Perish
Disrupt or be Disrupted
What interests you, how YOU influence the world and how would you like to TRANSFORM
Which is rapidly transforming
© 2015 IBM Corporation28
5 Ways Data will drive our future
1. Hyper Personalization will become the norm
2. Contextual and Cognitive apps will make us smarter
3. Privacy will evaporate sooner than you think, while need for continuous
refinement to boost trustworthiness of data will be paramount
4. Digital currencies will make way for a nearly cashless society
5. Innovative Data Products will mushroom around us boosting Open Data
movement and creating opportunities to disrupt or create entire industries
© 2015 IBM Corporation29
1
Why
Big Data
matters
2
Real World
Applications
3
Future in a
Data-Driven
world
Summary
© 2015 IBM Corporation30
Q&A
any final
questions ?
Piyush Malik
WW Big Data Analytics CoE
Leader
Global Business Services
Slicon Valley Innovation Labs
4400 N first Street
San Jose CA 95131
+1 510 3049890
Piyush.malik@us.ibm.com

Big Data, Big Deal

  • 1.
    © 2015 IBMCorporation San Diego October 6th, 2015 Keynote: Big Data, Big Deal Piyush Malik Global Business Services, IBM Silicon Valley
  • 2.
    © 2015 IBMCorporation2 1 Why Big Data matters 2 Real World Applications 3 Future in a Data-Driven world Outline
  • 3.
    © 2015 IBMCorporation3 Big Data is Big News
  • 4.
    © 2015 IBMCorporation4 Big Data & Analytics has been a popular topic in client discussions 2012 2013 2014 2015 Volume Velocity Variety Veracity Confluence of Social, Mobile, Cloud, Big Data, and Analytics Systems of Insight Data Transforming Industries Data will disrupt IT in the every industry Mobile Social Cloud Internet of Things Data Big Data has been a popular topic in client discussions
  • 5.
    © 2015 IBMCorporation5 5 >80% Unstructured Data + External Data “Untouched” Data + Stream of Data Enterprise Data Machine Data People Data Visualizing the concept of Big Data
  • 6.
    © 2015 IBMCorporation6 Business Users Want to Access More Data Business Users Already Suffer from Information Overload The Big Data Paradox All You Can Eat Buffet
  • 7.
    © 2015 IBMCorporation7 It’s Time to Evolve the Way the World Works with Data Data is Growing at an Accelerating Pace Users Demand Better Access to Data Cloud Facilitates Access for All But there’s a problem . 7
  • 8.
    © 2015 IBMCorporation8 Overview of Analytics, Big Data & Watson Module Data is the new natural resource that needs to be harnessed amidst characteristics of rising volumes, variety and velocity Embracing Analytics enhances the chances of an enterprise to succeed amongst its peers by a factor of 5 Complexity of integrating Big Data and Analytics is driving demand for cloud based BD&A solutions We are unleashing a new era of computing Data is an asset ..are you treating it as a liability?
  • 9.
    © 2015 IBMCorporation9 1 Why Big Data matters 2 Real World Applications 3 Future in a Data-Driven world Outline
  • 10.
    © 2015 IBMCorporation10 Chief Marketing Officer ...could predict the right offer for the right customer at the right time and improve customer intimacy or prevent churn? Chief Product Designer ...could consider the risk and profitability of the entire customer relationship chain, lifetime value and predict demand trends when designing and pricing new product offerings? Chief Finance Officer ...could streamline compliance and understand risk exposure across businesses and regions? Chief Risk Officer ...uses anti fraud predictive analytics to detect and prevent rapid fire anomalous transactions or wire transfers identified as high probability of fraud? Chief Executive Officer ...could make better business decisions using accurate data across all time horizons: past, present and future? Chief Information Officer ...could analyze oceans of machine generated logs to predict which components or equipment in the datacenter are likely to fail and thereby avert a disruption during critical quarter end? Big Data holds opportunities for a number of stakeholders Imagine If..
  • 11.
    © 2015 IBMCorporation11 Customer Retention and Growth Next Best Action Claims Fraud Smart Meters Asset Performance Management Next Best Action Network Analytics Tax Fraud, Waste and Abuse Consumer360 Insights Provider Outcome Analytics Deliver a Smarter Shopping Experience Merchandise Planning & Optimization Track & Trace Supply Chain Management Actionable Consumer Insight Compliance and Risk Social Program Integrity Banking E & U Government Retail Insurance Telco Healthcare Industrial Popular use cases across all Industries
  • 12.
    © 2015 IBMCorporation12 Cost Reduction Growth • Clarity of traceability and data lineage • Complexity reduction • Simplified transition and migration approach • Advanced/Discovery Analytics • Business capability enablement • 360 degree analytics • Customer decision management • Business process transformation • Back end process improvement • Enabled self-service • Governance, compliance and security improvement Big Data drives Enterprise Transformations on 3 themes Operational Efficiency
  • 13.
    © 2015 IBMCorporation13 1. Industrial 2. Telecom 3. Financial Services 4. Healthcare Four Application Cases
  • 14.
  • 15.
    © 2015 IBMCorporation15
  • 16.
    © 2015 IBMCorporation16 1. Industrial 2. Telecom 3. Financial Services 4. Healthcare Four Application Cases
  • 17.
    © 2015 IBMCorporation17 What is changing in the Telecom industry Mobile data explodes Consolidation continues Consumers are seizing control Over-the-top (OTT) providers thrive 15 multi-country (10 or more countries) companies now control > 3 billion subs By 2016, mobile traffic projected to grow to 11 exabytes / mo; 70% of that video content 4 companies make up 70% of the total market value of the top 25 drivers of internet traffic: Apple, Google, Amazon and Facebook Only 18% of people trust information from retailers and manufacturers
  • 18.
    © 2015 IBMCorporation18 MEDIA PUBLISHED Published by “The Star” on 3rd January 2012 GBS Led, collaboration with SWG for IBM's Biggest Telco Analytics Win in ASEAN (3Q, 2011), followed by biggest Enterprise Marketing Management – Next Best Action win in ASEAN (1Q, 2012)
  • 19.
    © 2015 IBMCorporation19 1. Industrial 2. Telecom 3. Financial Services 4. Healthcare Four Application Cases
  • 20.
    © 2015 IBMCorporation20 Digital Bank wanted Customer Centricity with big data ..But first they asked us to help them define an information management transformation roadmap The high-level roadmap justifies the transition from current to future state, as well as describing the initiatives needed to realize the strategic vision Information Management Transformation Agenda Understand Primary Business Challenges Assess Current Information Capabilities and Prioritize Gaps Identify Potential Business Value Develop Recommendations and Potential Roadmap
  • 21.
    © 2015 IBMCorporation21 1. Industrial 2. Telecom 3. Financial Services 4. Healthcare Four Application Cases
  • 22.
    © 2015 IBMCorporation22 IBM’s Selected Big Data Experiences in the Life Sciences domain 2 2 AMGEN
  • 23.
    © 2015 IBMCorporation23 Data Baby Video Analytics
  • 24.
    © 2015 IBMCorporation24 1 Why Big Data matters 2 Real World Applications 3 Future in a Data-Driven world Outline
  • 25.
    © 2015 IBMCorporation25 Data is an invisible thread permeating our lives in many ways
  • 26.
    © 2015 IBMCorporation26 What movies you should watch What ads show up based on browsing history, likes, preferences, and so forth or location even on your phone as you are driving around How you connect to your friends What subjects you are interested in, how YOU influence the world We live in a data-driven world
  • 27.
    © 2015 IBMCorporation27 Change or Perish Disrupt or be Disrupted What interests you, how YOU influence the world and how would you like to TRANSFORM Which is rapidly transforming
  • 28.
    © 2015 IBMCorporation28 5 Ways Data will drive our future 1. Hyper Personalization will become the norm 2. Contextual and Cognitive apps will make us smarter 3. Privacy will evaporate sooner than you think, while need for continuous refinement to boost trustworthiness of data will be paramount 4. Digital currencies will make way for a nearly cashless society 5. Innovative Data Products will mushroom around us boosting Open Data movement and creating opportunities to disrupt or create entire industries
  • 29.
    © 2015 IBMCorporation29 1 Why Big Data matters 2 Real World Applications 3 Future in a Data-Driven world Summary
  • 30.
    © 2015 IBMCorporation30 Q&A any final questions ? Piyush Malik WW Big Data Analytics CoE Leader Global Business Services Slicon Valley Innovation Labs 4400 N first Street San Jose CA 95131 +1 510 3049890 Piyush.malik@us.ibm.com