This document outlines several key problems faced by consumers, including a lack of information from suppliers about products and services, malpractices like black marketing and false advertising, delivery issues, safety concerns, duplicate goods, and other problems where consumer needs are not adequately met. Consumers may lack proper information about availability, changes, or new offerings. Suppliers also engage in unethical practices that take advantage of consumers.

2. Consumer versus Customer
 The end user of goods and
services.
 Consumption.
 Purchase is not necessary.
 The purchaser of goods and
service
 Resell or consumption.
 Purchase of goods is
necessary.

3. Lack of information
 Availability of product.
 Change in existing product.
 Launch of new product or services
 Improper or incomplete
information.

4. Malpractices by supplier
 Black marketing.
 Hoarding.
 Profiteering.
 False advertisement.
 Adulteration

5. Problems related to advertisement
• Excessive expenditure.
• Unethical contents.
• misleading facts.
• Falsie claims.

6. Delivery problems
 Late deliveries.
 Incapable delivery person.
 Delivery damages.
 Wrong deliveries.
 No option for urgent delivery.

7. PROBLEM OF CONSUMER SAFETY
 NO SAFETY MEASURE.
 LACK OF STANDARDISATION.
 NO INFORMATION FOR HEALTH HAZARDS.
 COMPENSATION DEFAULT.

8. PROBLEM OF DUPLICATE GOODS
 Second shop.
 Copies of product.
 Product imitation.

9. OTHER PROBLEMS OF CONSUMER
 Not heard.
 Unaware consumer.
 Packaging problems.
 Poor return and exchange policy.