Consulate Healthcare of New Port Richey is a 120-bed skilled nursing facility that operates 24/7 requiring a large staff. There are currently issues with communication between shifts that can lead to understaffing, misunderstandings about policies and procedures, and impacts patient care. The document recommends improving communication through posting important information, clarifying schedules, and fostering approachability to discuss concerns. This will help reduce costs and turnover while ensuring a safe environment for patients and staff.