1. PIERRE NGOG
1612 KONNER WOODS DRIVE · LEXINGTON, KY 40511
(859) 687-5640 · pneasyclic@gmail.com
EDUCATION:
National College Associate’s in Accounting 06/2011
Hochschule fuer Technik, Wirtschaft und Kultur MA-Engineering 1990-1996
PROFESSIONAL EXPERIENCE:
Ups Feeder office Operator helperseasonal job 12/07-2016-12/20/2016
Fayette County Public Schools Substitute Teacher 03/2010-12/05/2016t
• Document behavioral observations and report students’ progress to parents, teachers and administrators.
• Maintain thorough student records to document attendance, participation, ensuring confidentiality of all records.
• Write reports to summarize student performance, social growth and physical development.
• Provide instruction to individual or small groups of students to improve academic performance, improve
occupational skills, or prepare for academic and occupational tests.
Amazon.com Inbound Support Services/Customer Service Representative 11/2011-04/2014
• Consulted with customers by telephone; provided information about products and orders.
• Maintained accurate and timely records of customer communications and transactions, and followed up to ensure
appropriate actions were completed to resolve customers' concerns.
Tec Digicom Manager 07/2013-05/2014
• Oversaw daily activities; provided technical support to company’s customers.
• Solved all major customer problems/queries that subordinates were not able to solve earlier.
Wal-Mart Photo Technician 03/2009 to 12/2011
• Operated photo printing machines and maintained lab inventory.
• Edited and archived images, and designed backgrounds and borders on photos.
• Handled cash, check, credit card transactions with accuracy.
Ngog Whole Foods (Paris France) Owner/Operator 06/2004 to 12/2007
• Developed and continually grew customer base and procured seasonal produce and set prices.
• Tracked inventory; maintained budgets and schedules.
DWP Bank (Frankfurt, Germany) Back Office and Bookkeeper 05/2001 to 05/2004
• Entered, checked, released and transferred orders (book-entry transfers in WVS)
• Posted receipts in trustee business; processed customers’ queries and complains.
• Set delivery instructions via CEDCOM and Creation Online (external depository system:
Fimatex (Frankfurt, Germany) Back-Office Data Processor 01/2000 to 05/2001
• Entered, checked, released and transferred orders online brokerage.
• Set delivery instructions via WVS (Wertpapierverbundsystem).
• Organized annual and special meetings of corporations.
Leipziger Grossbuchbinderei (Leipzig, Germany) Quality Control 02/1997 to 01/2000
• Managing production of books; setting, adjusting instructions for entire process, including printing and biding.
• Calculating materials needed within customer’s budget; ordering materials.
Hoecht AG (Frankfurt, Germany) Ink Powder Production Assistant 06/1996 to 02/1997
• Assisting the manager in the production process.
• Formulating, producing, packaging and storing of ink powder.
Messerdruck GmbH( Leipzig, Germany) Quality Control Ass. Manager 09/1994 to 06/1996
• Control of printing according to the parameters of ink transmission upon the paper quality and speed of machine.

2. • Transmission of printing papers to the folding and biding department.