This document discusses the planning and design of feeder bus services and short routes. It provides examples of different types of feeder routes in Mumbai, including circular routes in business districts, origin-destination based routes serving residential, employment, tourism areas, and peak period services. Case studies of specific feeder routes in Mumbai are presented, providing details on the route, length, frequency, fleet size, and occupancy. Challenges in operating feeder services discussed include lack of infrastructure at stations, long route lengths, limited resources, and competition from other transit options. The summary emphasizes that feeders are an important part of urban transit but require proper planning and integration with trunk services to effectively serve passenger needs.

1. Planning and Design of Feeder
Services and Short Routes
Presentation by: BEST in Association with EMBARQ India

2. BEST e-Ticketing
Project
Presented By:
Mr. Om Prakash Gupta, IAS
General Manager, BES&T
Presented By:
Mr. Om Prakash Gupta, IAS
General Manager
BEST
Presentation by: BEST
in Association with EMBARQ India.
Planning and Design of Feeder Services and
Short Routes

3. Feeder bus services are designed to pick up passengers in
a locality and take them to a transfer point where they make
an onward journey on a trunk service.
Trunk service can be another bus, or a rail based service
such as a tram, rapid transit or train.
Feeder buses act as part of a wider local network, or a
regional network.
Planning and design of feeder services requires
understanding of the existing origin-destination
points, network connectivity, ease of transfer from/to the
feeder service, competing alternatives, fare pricing, routing
etc.
Introduction

4. Serving short distances typically between 4-6kms
High frequency service
Serving residential/commercial areas from/to trunk routes
Providing last mile connectivity
Fare pricing a key factor because of other competing modes
Characteristics of a Feeder Service

5. Circular Routes in business
districts
Origin/Destination based
feeder service
 Employment Based
 Residential Based
 Tourism Based
Peak Period Services
Long Distance routes, serving
as feeders along certain
sections along popular routes
Types of Feeder Service

6. Distance from the origin to destination
Travel Time based on actual traffic conditions (peak vs. non
peak)
Nature of stretch - congestion levels, signals, constraints
along the route
Availability of resources - Fleet Size and Personnel
Frequency of the service
Passenger potential
Coordination with trunk timings
Infrastructure at the trunk-end, eg: at the location
Planning of Feeder Services

7. 0-2 kms Rs. 6
2-3 kms Rs. 8
3-5 kms Rs. 10
5-7 kms Rs. 12
7-10 kms Rs. 15
*Returns are high for short distance
Fare Structure (Mumbai) for Feeder Service
*some loop bus routes have a flat rate of Rs 6, like the Fort
Pheri bus

8. Daily Ticket Sales:
9,09,06,731
Monthly Passholder
Sales: 3,60,426
Ticket Purchases by Feeder Passengers (January 2013)

9. Western Express Highway
Goregaon
Station
Case Study: Goregaon East – Route 344
Nagari
Niwari

10. From: Goregaon Station (E) – Nagari Niwara
To: Goregaon Station (E)
Entire trip length: 9.3 kms
Bus Frequency: every 5-6 mins
Characteristics: Ring Route
Number of Buses (fleet): 8
Occupancy Ratio: 76%
Case Study: Goregaon East – Route 344

11. Western
Express
Highway
Goregaon
Station
Case Study: Route 346
Nagari
Niwari

12. Case Study: Route 346
From: Goregaon Station (E)
To: Nagari Niwari, Goregaon (E)
Entire Trip Length: 4.9 kms
Bus Frequency: 6-8 mins
Number of Buses (fleet): 8
Occupancy Ratio: 72%
Characteristics: Nagari Niwara Housing Society to Goregaon Station
(connection from residential neighbourhood to local train station)
Major Route Competitors: Auto-Rikshaws

13. Western
Express
Highway
Goregaon
Station
Case Study: Route 343
Aarey
Colony

14. Case Study: Route 343
From: Goregaon Station (E)
To: Aarey Milk Colony, Goregaon (E)
Entire Trip Length: 4.7 kms
Bus Frequency: every 9-10 mins
Number of Buses (fleet): 10
Occupancy Ratio: 75%
Characteristics: Santosh Nagar
(connection from residential
neighbourhood to local train station)
Major Route Competitors: Auto-Rikshaws

15. Western Express
Highway
Goregaon
Station
Case Study: Route 452
Mayur
Nagar

16. Case Study: Route 452
From: Goregaon Station (E)
To: Mayur Nagar, Goregaon
(E)
Entire trip length: 4.8 kms
Bus Frequency: every 17-
20 mins
Number of Buses (fleet): 6
Occupancy Ratio: 63%
Major Route Competitors: private bus companies that operate
(clandestine)

17. Ghatkopar
Station
Western
Express
Highway
Case Study: Route 340
Agarkar
Chowk

18. From: Ghatkopar Station (W)
To: Agarkar Chowk, Andheri (E)
Entire Trip Length: 8.8 kms
Bus Frequency: every 6-7 mins
Number of Buses (fleet): 28
Occupancy Ratio: 100%
Characteristics:
 Operationally break even route
 Bi-directional route: from Ghatkopar to Andheri and reverse (uniform flow in both
directions)
Case Study: Route 340

19. Kanjurmarg
Station
JVLR
Case Study: Kanjurmarg Service Route 602
Hiranandani Bus
Stop

20. From: Kanjurmarg Station (W)
To: Hiranandani Bus Station
Entire Trip Length: 5.2 kms
Bus Frequency: 8-10 mins
Number of Buses (fleet): 7
Occupancy Ratio: 91%
Case Study: Kanjurmarg Service Route 602

21. Bhandup
Station
Kanjurmarg
Station
Case Study: Kanjurmarg Service Route 604

22. From: Kanjurmarg Station (W)
To: Bhandup Station (W)
Entire Trip Length: 3.5 kms
Bus Frequency: 11-15 mins
Number of Buses (fleet): 5
Occupancy Ratio: 75%
Case Study: Kanjurmarg Service Route 604

23. Case Study: Kanjurmarg Service Route 608
Kanjurmarg
Station
Hanuman
Nagar

24. From: Kanjurmarg Station
To: Hanuman Nagar,
Bhandup (W)
Entire Trip Length: 2 kms
Bus Frequency: 8 mins
Number of Buses (fleet): 5
Occupancy Ratio: 93%
Case Study: Kanjurmarg Service Route 608

25. Fort Pheri
Entire Trip Length:
6.3 kms
Bus Frequency:
every 4-5 mins
Characteristics: Ring
Route
Case Study: CBD - CST Routes
Peak Period Operations (AM focus on trips originating at
CST and PM focus on trips originating at employment
districts)

26. Special 1: CST to NCPA
CST
NCPA

27. Destination: NCPA, Nariman Point
Entire Trip Length: 3 kms
Frequency: 2-4 mins
Peak Period Routes – Special 1 – CST

28. Special 2: CST to World Trade Centre
CST
World
Trade
Centre

29. Destination: World
Trade Center,
Cuffe Parade
Entire Trip Length:
4.8 km
Frequency: 5 mins
Peak Period Routes – Special 2 – CST

30. Special 3: Colaba to Crawford Market
Crawford
Market
Colaba Bus
Station

31. Origin: Colaba
Bus Station
Destination:
Crawford Market
Entire Trip
Length: 5 km
Frequency: 20
mins
Peak Period Routes – CST – Special 3

32. Special 4: CST to Free Press Journal Marg
CST
Free Press
Journal Marg

33. Destination: Freepress Journal Marg (Shipping Corporation
Building), Nariman Point
Entire Trip Length: 2.9 km
Frequency: 10 mins during PM peak periods
Peak Period Routes – CST – Special 4

34. AM Peak: 8:30am -
11:30am
PM Peak:16:30pm -
19:00pm
Double decker
buses allow
increased capacity
Case Study: CBD Churchgate - AM and PM peaks
Double decker buses allow increased capacity

35. Special 8: Churchgate - World Trade Centre - Churchgate
Churchgate
World
Trade
Centre

36. Destination:
World Trade
Center
Entire Trip
Length:
7.6km
Frequency:
7-8 mins
Peak Period Routes – Churchgate – Special 8

37. Special 9: Churchgate – NCPA - Churchgate
Churchgate
NCPA

38. Destination: NCPA, Nariman Point
Entire Trip Length: 3.5km
Frequency: 2-3 mins
Peak Period Routes – Churchgate – Special 9

39. Bandra to Sion
 all the long routes and catering as feeder services
Dadar
 no infrastructure or space close to station
 all routes are passing routes and serve as feeders
 alighting points are Plaza Cinema and Kabootar Khana on
the west side and Dadar TT on the east side
Long Routes Serving as Feeder

40. Lack of proper infrastructure at station areas for feeder buses
Station areas need to be organized with proper access to
pedestrians by providing footpaths, organizing vending
area, space allocation for auto/taxi stands
Ideally feeder lengths should be 5-7 kms but have gone beyond
7-8 kms from the stations in the recent times
For feeder services running time/kms has become very high
Limited resources- Fleet/Personnel
Challenges

41. Non availability of space for maneuvering at end locations
Need for pedestrian discipline and vehicle discipline.
Challenges Cont’d…
Private vehicles, autos, taxis (off-
peak direction) pick people in off-
peak direction after doing their
actual trip
Uni-directional pattern of travel (for
trunk as well as feeders)
Competition from IPT’s and private
operators

42. Feeders are an integral part of mass transit system of a city
Provide last mile connectivity
Proper planning needs to be done to ensure safe and
reliable movement of passengers
Need for better integration between feeder services and
destination nodes
Summary

43. ANY QUESTIONS PLEASE ?
THANK YOU