Connect Central is a new customer conversation dashboard that allows users to handle leads and chats from multiple sources in one place. It features new filtering and switching capabilities, integrated chat widgets to send files, photos and videos, vehicle information integrations, social media integrations, message templates, an AI assistant, reporting on chat metrics, and the ability to book a demo.

1. It's here...

2. Experience the ultimate
dashboard to handle all
your customer
conversations with
ease.
Welcome to
Connect Central
Check out these features...

3. New Chat Dashboard: An
attractive new look!
Filter Your Conversations: Use your
desired filter to check conversations
based on preferences like
read/unread, assigned salesperson,
lead source, etc.
Easy Customer Switching: Handle
multiple conversations at once

4. Website Chat
CRM Leads
Manually Added Leads
Leads via Incoming SMS
Facebook Conversations
Instagram Integrations
One Place for All Your
Leads: Your leads are safe
with us.
and More!

5. Chat Widgets: Take your chats
to the next level - insert
content easily
Upload files (PDFs, Word
docs, etc.)
Send photos
Upload videos
Record videos
Search for/use existing
videos
Start a livestream/video
call
Request a review link

6. VIN Specific
Information
Website VDP Link
Auto IPacket Link
Velocity Engage Link
Carfax Integration
Roadster Integration
Darwin Integration
MotoCommerce Integration
AutoFi Integration

7. Social Media
Integrations:
We know how important it is for you to have
and maintain an online presence. That's why
we offer Facebook Chat and Instagram Chat
services.
Message
Templates:
Save time for your team by creating
unlimited custom text templates to use.

8. AI Assistant
Use ChatGPT to assist in crafting
messages to customers or
answering questions
Info Packet Page:
Includes photos and specs of the
car, which can be sent to
customers

9. Chat Responses: Chats Taken / Chats
Missed / Median Time to First
Response
Chats by Source
Chat Timing by Day of the Week /
Time of Day
Chat Leaderboard Per User: Chats
Taken / Assists / Messages Sent
Messages Received Median Time to
First Response
New Reporting

10. Book your Demo
snapcell.us.com
#notjustvideo