The document summarizes an event hosted by Level Platforms for their exclusive partners. It provides information on Level Platforms executives and partners attending the event. It also summarizes Level Platforms products like their remote monitoring and management software and how it is being extended to cloud services. Finally, it discusses the benefits of the Level Platforms partner program and resources for partners.
This document discusses how virtualization is bringing radical changes to telecommunications and driving the need for OSS/BSS (operations support systems/business support systems) to adapt. Virtualization impacts both the realization and functionality of OSS systems. It also requires more agile development processes, partnering approaches, and standards. Future OSS/BSS must support multi-partner business models, agile integration across vendors, and a hybrid virtualized/non-virtualized environment through changes to technical capabilities, methodology, and deployment strategies. Recent TM Forum studies examine these impacts of virtualization on areas like policy management, service level agreements, security, and orchestration.
Next gen tech for business and telecom service providers, Raman Singh, CloudC...Alan Quayle
Next gen tech for business and telecom service providers
Raman Singh, Chief Innovation Officer, Cloud Connect
CloudConnect is a DOT Licensed Virtual Network Operator offering a lot more than just India’s first PBX on Mobile for SMBs. CloudConnect gives you the advantage of a comprehensive, and secure mobile-first Business Communication Systems which include cloud PBX system, Business IP phone service, and Unified Communications and Collaboration for small businesses.
This presentation will cover:
Emerging trends: How CloudConnct can help
CloudConnect’s offerings
UCaaS:sensible, effective, and immediately deployable
Customization, verticals, and ecosystem
CloudConnect platform Architecture
Product overview and unique value
Omni-Channel and voice bot examples
Auto-config, auto scaling, self-healing
The document discusses how hosted IP PBX and cloud communications solutions can help businesses stay ahead of technology changes and reduce costs and risks compared to on-premise systems. It notes that hosted solutions provide advanced features through intuitive interfaces at lower upfront and ongoing costs while eliminating upgrade and maintenance expenses. The document also identifies small to medium businesses and those with changing capacity needs as particularly suited to benefit from the flexibility and cost savings of hosted IP PBX and cloud communications.
This document proposes a new service model called "IP in a Box" to provide converged communication and other managed services to small and medium businesses (SMBs) through a unified platform. The proposed model aims to address current pain points SMBs face in configuring and managing multiple communication services from different vendors by offering an easy to use "one stop shop". Key elements of the proposed IP in a Box model include centralized management and provisioning of IP-based voice, collaboration and other services to SMB offices. It also discusses strategies to partner with value added resellers to market the services to SMB customers.
This Wainhouse Research Ebook investigates Unified Communications and Collaboration (UC&C) as an enabler of Digital Transformation. We’re focusing on the broad, enterprise-wide impact that a well deployed, integrated, and expanded UC&C experience delivers, and its ability to enable a larger Digital Transformation strategy.
This eBook provides an objective, unbiased, and detailed overview of UC&C Transformation, covering the following topics:
Digital Transformation - key concepts, terms, and definitions
Enterprise Drivers - primary drivers leading the enterprise to a digital transformation strategy
Transformation Reality - common enterprise barriers to digital transformation
Key Steps & Best Practices - to making your transformation journey successful
Transformation Use Cases & Opportunities - transformation targets and benefits
This eBook includes expert analyst insight backed by the following research:
In-Dept Interviews – with product teams, IT Decision Makers (ITDMs), and executives with experience transforming their enterprises with the use of UC&C tools and solutions.
Wainhouse Research Data – we reference data points from end-user and ITDM surveys, briefings with technology vendors, and insight gained from enterprise consulting engagements.
This document discusses how telecommunications providers can become cloud service brokers to SMB customers. It notes that while public cloud offerings have become commoditized, SMB customers still have complex needs. The document proposes that providers can simplify SMB access to cloud services by bundling popular SaaS applications with their network services through a single user portal. This would allow providers to differentiate themselves, drive new revenue through subscriptions, and reduce churn by becoming a trusted cloud advisor to SMBs. The document outlines elements needed like a self-service SMB portal and rapid onboarding of SaaS vendors. It argues this could extend provider value beyond connectivity and help boost ARPU/AMPU through new cloud services for SMBs.
This document discusses unified communications and provides recommendations. It covers key topics like the business case for UC, challenges of UC deployment, and examples of quantifying UC benefits. The document recommends identifying processes that could be improved with UC, validating those opportunities, prototyping solutions, and measuring before and after results to build a strong business case. It also addresses common UC challenges around organization, technology, and metrics.
CRMIT is a pioneer in SaaS-based customer experience solutions and Oracle Cloud technologies with over 800 person-years of experience. They have over 200 certified consultants, 175 successful CRM deployments across 20 countries, and 3000+ users of their CRM++ applications for accelerated deployments. CRMIT provides SaaS-based solutions including Oracle Fusion CRM, Oracle RightNow, and their own CRM++ applications to industries such as manufacturing, telecom, healthcare, high tech, and more.
This document discusses how virtualization is bringing radical changes to telecommunications and driving the need for OSS/BSS (operations support systems/business support systems) to adapt. Virtualization impacts both the realization and functionality of OSS systems. It also requires more agile development processes, partnering approaches, and standards. Future OSS/BSS must support multi-partner business models, agile integration across vendors, and a hybrid virtualized/non-virtualized environment through changes to technical capabilities, methodology, and deployment strategies. Recent TM Forum studies examine these impacts of virtualization on areas like policy management, service level agreements, security, and orchestration.
Next gen tech for business and telecom service providers, Raman Singh, CloudC...Alan Quayle
Next gen tech for business and telecom service providers
Raman Singh, Chief Innovation Officer, Cloud Connect
CloudConnect is a DOT Licensed Virtual Network Operator offering a lot more than just India’s first PBX on Mobile for SMBs. CloudConnect gives you the advantage of a comprehensive, and secure mobile-first Business Communication Systems which include cloud PBX system, Business IP phone service, and Unified Communications and Collaboration for small businesses.
This presentation will cover:
Emerging trends: How CloudConnct can help
CloudConnect’s offerings
UCaaS:sensible, effective, and immediately deployable
Customization, verticals, and ecosystem
CloudConnect platform Architecture
Product overview and unique value
Omni-Channel and voice bot examples
Auto-config, auto scaling, self-healing
The document discusses how hosted IP PBX and cloud communications solutions can help businesses stay ahead of technology changes and reduce costs and risks compared to on-premise systems. It notes that hosted solutions provide advanced features through intuitive interfaces at lower upfront and ongoing costs while eliminating upgrade and maintenance expenses. The document also identifies small to medium businesses and those with changing capacity needs as particularly suited to benefit from the flexibility and cost savings of hosted IP PBX and cloud communications.
This document proposes a new service model called "IP in a Box" to provide converged communication and other managed services to small and medium businesses (SMBs) through a unified platform. The proposed model aims to address current pain points SMBs face in configuring and managing multiple communication services from different vendors by offering an easy to use "one stop shop". Key elements of the proposed IP in a Box model include centralized management and provisioning of IP-based voice, collaboration and other services to SMB offices. It also discusses strategies to partner with value added resellers to market the services to SMB customers.
This Wainhouse Research Ebook investigates Unified Communications and Collaboration (UC&C) as an enabler of Digital Transformation. We’re focusing on the broad, enterprise-wide impact that a well deployed, integrated, and expanded UC&C experience delivers, and its ability to enable a larger Digital Transformation strategy.
This eBook provides an objective, unbiased, and detailed overview of UC&C Transformation, covering the following topics:
Digital Transformation - key concepts, terms, and definitions
Enterprise Drivers - primary drivers leading the enterprise to a digital transformation strategy
Transformation Reality - common enterprise barriers to digital transformation
Key Steps & Best Practices - to making your transformation journey successful
Transformation Use Cases & Opportunities - transformation targets and benefits
This eBook includes expert analyst insight backed by the following research:
In-Dept Interviews – with product teams, IT Decision Makers (ITDMs), and executives with experience transforming their enterprises with the use of UC&C tools and solutions.
Wainhouse Research Data – we reference data points from end-user and ITDM surveys, briefings with technology vendors, and insight gained from enterprise consulting engagements.
This document discusses how telecommunications providers can become cloud service brokers to SMB customers. It notes that while public cloud offerings have become commoditized, SMB customers still have complex needs. The document proposes that providers can simplify SMB access to cloud services by bundling popular SaaS applications with their network services through a single user portal. This would allow providers to differentiate themselves, drive new revenue through subscriptions, and reduce churn by becoming a trusted cloud advisor to SMBs. The document outlines elements needed like a self-service SMB portal and rapid onboarding of SaaS vendors. It argues this could extend provider value beyond connectivity and help boost ARPU/AMPU through new cloud services for SMBs.
This document discusses unified communications and provides recommendations. It covers key topics like the business case for UC, challenges of UC deployment, and examples of quantifying UC benefits. The document recommends identifying processes that could be improved with UC, validating those opportunities, prototyping solutions, and measuring before and after results to build a strong business case. It also addresses common UC challenges around organization, technology, and metrics.
CRMIT is a pioneer in SaaS-based customer experience solutions and Oracle Cloud technologies with over 800 person-years of experience. They have over 200 certified consultants, 175 successful CRM deployments across 20 countries, and 3000+ users of their CRM++ applications for accelerated deployments. CRMIT provides SaaS-based solutions including Oracle Fusion CRM, Oracle RightNow, and their own CRM++ applications to industries such as manufacturing, telecom, healthcare, high tech, and more.
Delivering a UC Experience - Migration vs. IntegrationWainhouse Research
A well-implemented and fully-adopted UC solution delivers benefits to end users, IT teams, and the enterprise alike. Of course, the terms “well-implemented” and “full-adopted” are more often found in UC roadmaps and strategy presentations, and less often in live production environments. This SlideShare provides a comparison between two common approaches to UC deployment: Migration vs Integration. Our goal is to challenge the traditional approach, and investigate a potentially faster path to a fully unified user experience – without risk to the end user, the IT team, or the business.
- M2M billing is partner-centric with multiple partners getting compensated for a single charging event. The perceived customer value of M2M differs by sector, such as delivery times for logistics customers.
- Pricing for M2M can be configured for different scenarios. SFR competed successfully using a flexible charging system compared to other vendors.
- The M2M market is projected to grow significantly with trillions of connected devices projected by 2020, representing billions in revenue.
This document provides an overview of the unified communications and collaboration market, including definitions, market size and trends, solution areas, and Cisco's UC portfolio. It discusses how UC solutions integrate multiple communication methods to allow distributed groups and individuals to collaborate. The global UC market is estimated to be $20.8 billion in 2016, with major growth drivers being mobility, cloud/virtualization, and social business. Cisco is a leading provider of UC solutions and its strengths include an integrated suite, interoperability across devices, and large installed base. However, its solutions are also noted as complex to manage. Microsoft Lync offers a full UC suite that well connects with other Microsoft products like Office and Exchange.
1. five habits of highly successful cloudsEuroCloud
Xabier Ormazabal is a senior manager of product marketing at Safe Harbor. The document contains Safe Harbor's standard legal disclaimer regarding forward-looking statements in earnings projections and discusses risks and uncertainties that could impact financial results. It also briefly outlines Safe Harbor's cloud computing model and benefits such as multi-tenancy, automatic upgrades, and pay-as-you-go pricing.
This document discusses service delivery platforms (SDPs) in emerging telecommunications markets. It outlines the needs and challenges of telcos in these markets, including high subscriber growth but low average revenue per user. Successful SDP providers align their offerings with telco priorities like service provisioning and assurance. Key components of competitive SDP frameworks include support for services creation, control, and monetization across diverse networks and devices. Major SDP providers differentiate through approaches like standards-based offerings, professional services, and strategic partnerships. The document also examines new revenue opportunities for telcos and SDP providers in emerging markets through expanded services and infrastructure sharing.
The document discusses Aspect's deployment of a unified communications system across its global operations. Some key points:
- Aspect deployed Microsoft OCS R2 to provide unified communications capabilities like IM, presence, voice, and video conferencing to all 2,250 of its employees across 20 sites in 18 countries.
- The deployment was done in regional hubs to provide these capabilities to both office and remote workers worldwide in a phased approach over 6 months.
- Aspect estimated the unified communications deployment would result in over $1.5 million in annual cost savings, primarily from reducing legacy phone systems, conference calling, and long distance charges. It also improved collaboration and productivity.
[CompTIA] 4th Annual Trends in Cloud Computing - Full ReportAssespro Nacional
This document summarizes key findings from CompTIA's 4th Annual Trends in Cloud Computing study. The study surveyed 501 IT professionals and 400 IT firms to assess cloud adoption trends. It found that cloud computing is becoming mainstream, with most companies now relying on cloud services for storage, disaster recovery, and security. However, some confusion remains regarding cloud models and terminology. While adoption is high, only 46% of IT firms described their cloud business as fully mature. The impact of cloud computing continues to drive both end users and IT firms to better understand cloud and move toward more strategic cloud integration.
The document describes Comarch's portfolio of BSS/OSS solutions for telecommunications companies. It provides an overview of the key solutions in areas such as sales and customer management, billing, service fulfillment, network management, and analytics. Comarch aims to help telecom companies address the challenges of the digital era and optimize costs while improving customer experience and business efficiency. The portfolio includes solutions for CRM, billing, order management, customer self-service, and more that can be customized to meet individual company needs.
IBM & TechM on TMF ZOOM Catalyst - Zero-touch Orchestration Operations and Ma...Vinay Rajagopal
IBM and Tech Mahindra have developed a solution called "Recover First, Resolve Next" that demonstrates closed loop control for automated fault recovery and remediation of service performance issues in hybrid networks. The solution provides seamless integration between OSS and a multi-vendor NFV layer to manage both traditional and virtualized network infrastructure. It utilizes Tech Mahindra's virtual Evolved Packet Core and IBM's NetCool products to provide end-to-end service assurance through performance analytics and automated fault recovery.
AARKS Solutions is an IT and BPO services firm based in Chennai, India that offers software services and business process outsourcing to large corporations and mid-sized companies. They provide integrated customer lifecycle management services through a multishore global delivery model. AARKS has experience in areas like application development, multimedia, business process outsourcing, and voice-based services. They invest in modern technology and infrastructure to ensure quality of service and regulatory compliance.
This document provides a buyers guide for small and mid-sized businesses to select the right phone system. It discusses key questions to ask, including whether to choose a traditional copper-wire system or hosted VoIP, which calling features are most important, if the system supports mobility, pricing expectations, how the system can grow with the business, reliability, security, setup time, and training. It provides comparisons of traditional versus hosted VoIP systems and highlights that Vonage offers a business VoIP phone system hosted in the cloud with over 40 calling features and mobile app support.
Unified Communications and CollaborationCisco Canada
Collaboration breeds productivity. The average employee must collaborate with at least 10 people each day. That, together with the growth of mobile workers and telework, makes the need for effective Collaboration solutions more important than ever!
Together, we’ll transform the way we interact and engage.
Take advantage of our Collaboration offers here: http://bit.ly/1kiwka1 or visit our webpage for more information on Collaboration technologies: http://bit.ly/TY2l9x
Mitel Networks provides unique unified communications technologies including developing, designing, manufacturing, selling and supporting network and communications hardware and services on a global scale. They offer a full portfolio of managed services, applications, and mobility solutions to provide businesses with integrated communications through a single vendor. Mitel also focuses on incubating innovation through virtualization, business intelligence, and other emerging technologies.
8261 sip infrastructure services data sheet_prf3_jul1_10_rr_v2Rovis Robert
IBM offers Session Initiation Protocol (SIP) infrastructure services to help organizations build a SIP network. The services are designed to reduce network costs, improve business flexibility through faster deployment of unified communication solutions, and enable centralized management of users and applications. IBM's services include strategy, assessment, design, integration and deployment of a SIP infrastructure using components from leading technology providers. The goal is to help clients build a SIP network that supports short- and long-term business objectives.
8261 sip infrastructure services data sheet_prf3_jul1_10_rr_v2Rovis Robert
IBM offers services to help organizations build a Session Initiation Protocol (SIP) infrastructure to reduce costs and improve collaboration. The services include strategy, assessment, design, integration and deployment to build a SIP network using components from leading vendors. A SIP infrastructure can help reduce networking expenses, simplify management of users and applications, and consolidate separate communication contracts, while enabling new voice, video and data services. IBM professionals have experience deploying IP networks and unified communication solutions globally.
Unified Communications & Collaboration: Connecting people and informationComputacenter UK LTD
Unified Communications and Collaboration (UCC) aims to connect people and information across disparate locations to improve productivity. UCC brings together technologies like IP telephony, video conferencing, instant messaging and collaboration tools on a single platform. Implementing UCC requires establishing an IP-based communications infrastructure and adopting visual collaboration tools to replace travel with virtual meetings and training sessions. Computacenter can help organizations implement and support UCC solutions to realize benefits like reduced costs, improved flexibility and collaboration, and faster decision making.
Enterprise Architecture for Communication Service ProvidersPritam Dey
Rapid technology improvements and elevated customer expectations are a given for the telecom industry. If you expect to grow and lead the competition, you must have a thorough understanding of your entire business from all angles and ensure that your technology is in sync with your business aspirations—all while keeping costs down. The way to achieve this is through Enterprise Architecture. It will take you down a path of innovation that will make you the leader in your market.
Sunisle Technology Solutions Sales programs version 2013Steven Williams
Sunisle Technology Solutions is a managed IT consulting firm that delivers end-to-end IT solutions to Caribbean businesses. It has over 15 years of industry experience and offers a range of services including web and mobile application development, IT auditing and advisory, network management and security, and VoIP and telephony. One of its lead partners is Fortinet, a network security company that provides consolidated security platforms. Sunisle leverages its relationship with Fortinet to provide managed security services to address clients' specific needs.
Reggaeton originated from the blending of Jamaican music such as reggae and dancehall with Latin American genres like bomba and plena, as well as hip hop. While its roots can be traced to Panama, where Jamaican music mixed with local styles, reggaeton grew popular in Puerto Rico, with artists like Vico C and Daddy Yankee releasing influential early recordings in the 1980s-2000s that helped establish reggaeton globally. There is debate about whether reggaeton began in Panama or Puerto Rico, as both places contributed to its early development and popularization.
The document discusses consumers' vulnerability to cyber attacks and privacy leaks but unwillingness to pay for security and privacy protection technologies. It maps out the problem by identifying causes such as consumers underestimating risks and thinking security is someone else's responsibility. A forcefield analysis shows driving forces like increasing awareness but restraining forces including not wanting to pay and thinking risks won't happen to them. Proposed actions include creating more awareness, offering pricing based on security used, and making minimum security mandatory.
Delivering a UC Experience - Migration vs. IntegrationWainhouse Research
A well-implemented and fully-adopted UC solution delivers benefits to end users, IT teams, and the enterprise alike. Of course, the terms “well-implemented” and “full-adopted” are more often found in UC roadmaps and strategy presentations, and less often in live production environments. This SlideShare provides a comparison between two common approaches to UC deployment: Migration vs Integration. Our goal is to challenge the traditional approach, and investigate a potentially faster path to a fully unified user experience – without risk to the end user, the IT team, or the business.
- M2M billing is partner-centric with multiple partners getting compensated for a single charging event. The perceived customer value of M2M differs by sector, such as delivery times for logistics customers.
- Pricing for M2M can be configured for different scenarios. SFR competed successfully using a flexible charging system compared to other vendors.
- The M2M market is projected to grow significantly with trillions of connected devices projected by 2020, representing billions in revenue.
This document provides an overview of the unified communications and collaboration market, including definitions, market size and trends, solution areas, and Cisco's UC portfolio. It discusses how UC solutions integrate multiple communication methods to allow distributed groups and individuals to collaborate. The global UC market is estimated to be $20.8 billion in 2016, with major growth drivers being mobility, cloud/virtualization, and social business. Cisco is a leading provider of UC solutions and its strengths include an integrated suite, interoperability across devices, and large installed base. However, its solutions are also noted as complex to manage. Microsoft Lync offers a full UC suite that well connects with other Microsoft products like Office and Exchange.
1. five habits of highly successful cloudsEuroCloud
Xabier Ormazabal is a senior manager of product marketing at Safe Harbor. The document contains Safe Harbor's standard legal disclaimer regarding forward-looking statements in earnings projections and discusses risks and uncertainties that could impact financial results. It also briefly outlines Safe Harbor's cloud computing model and benefits such as multi-tenancy, automatic upgrades, and pay-as-you-go pricing.
This document discusses service delivery platforms (SDPs) in emerging telecommunications markets. It outlines the needs and challenges of telcos in these markets, including high subscriber growth but low average revenue per user. Successful SDP providers align their offerings with telco priorities like service provisioning and assurance. Key components of competitive SDP frameworks include support for services creation, control, and monetization across diverse networks and devices. Major SDP providers differentiate through approaches like standards-based offerings, professional services, and strategic partnerships. The document also examines new revenue opportunities for telcos and SDP providers in emerging markets through expanded services and infrastructure sharing.
The document discusses Aspect's deployment of a unified communications system across its global operations. Some key points:
- Aspect deployed Microsoft OCS R2 to provide unified communications capabilities like IM, presence, voice, and video conferencing to all 2,250 of its employees across 20 sites in 18 countries.
- The deployment was done in regional hubs to provide these capabilities to both office and remote workers worldwide in a phased approach over 6 months.
- Aspect estimated the unified communications deployment would result in over $1.5 million in annual cost savings, primarily from reducing legacy phone systems, conference calling, and long distance charges. It also improved collaboration and productivity.
[CompTIA] 4th Annual Trends in Cloud Computing - Full ReportAssespro Nacional
This document summarizes key findings from CompTIA's 4th Annual Trends in Cloud Computing study. The study surveyed 501 IT professionals and 400 IT firms to assess cloud adoption trends. It found that cloud computing is becoming mainstream, with most companies now relying on cloud services for storage, disaster recovery, and security. However, some confusion remains regarding cloud models and terminology. While adoption is high, only 46% of IT firms described their cloud business as fully mature. The impact of cloud computing continues to drive both end users and IT firms to better understand cloud and move toward more strategic cloud integration.
The document describes Comarch's portfolio of BSS/OSS solutions for telecommunications companies. It provides an overview of the key solutions in areas such as sales and customer management, billing, service fulfillment, network management, and analytics. Comarch aims to help telecom companies address the challenges of the digital era and optimize costs while improving customer experience and business efficiency. The portfolio includes solutions for CRM, billing, order management, customer self-service, and more that can be customized to meet individual company needs.
IBM & TechM on TMF ZOOM Catalyst - Zero-touch Orchestration Operations and Ma...Vinay Rajagopal
IBM and Tech Mahindra have developed a solution called "Recover First, Resolve Next" that demonstrates closed loop control for automated fault recovery and remediation of service performance issues in hybrid networks. The solution provides seamless integration between OSS and a multi-vendor NFV layer to manage both traditional and virtualized network infrastructure. It utilizes Tech Mahindra's virtual Evolved Packet Core and IBM's NetCool products to provide end-to-end service assurance through performance analytics and automated fault recovery.
AARKS Solutions is an IT and BPO services firm based in Chennai, India that offers software services and business process outsourcing to large corporations and mid-sized companies. They provide integrated customer lifecycle management services through a multishore global delivery model. AARKS has experience in areas like application development, multimedia, business process outsourcing, and voice-based services. They invest in modern technology and infrastructure to ensure quality of service and regulatory compliance.
This document provides a buyers guide for small and mid-sized businesses to select the right phone system. It discusses key questions to ask, including whether to choose a traditional copper-wire system or hosted VoIP, which calling features are most important, if the system supports mobility, pricing expectations, how the system can grow with the business, reliability, security, setup time, and training. It provides comparisons of traditional versus hosted VoIP systems and highlights that Vonage offers a business VoIP phone system hosted in the cloud with over 40 calling features and mobile app support.
Unified Communications and CollaborationCisco Canada
Collaboration breeds productivity. The average employee must collaborate with at least 10 people each day. That, together with the growth of mobile workers and telework, makes the need for effective Collaboration solutions more important than ever!
Together, we’ll transform the way we interact and engage.
Take advantage of our Collaboration offers here: http://bit.ly/1kiwka1 or visit our webpage for more information on Collaboration technologies: http://bit.ly/TY2l9x
Mitel Networks provides unique unified communications technologies including developing, designing, manufacturing, selling and supporting network and communications hardware and services on a global scale. They offer a full portfolio of managed services, applications, and mobility solutions to provide businesses with integrated communications through a single vendor. Mitel also focuses on incubating innovation through virtualization, business intelligence, and other emerging technologies.
8261 sip infrastructure services data sheet_prf3_jul1_10_rr_v2Rovis Robert
IBM offers Session Initiation Protocol (SIP) infrastructure services to help organizations build a SIP network. The services are designed to reduce network costs, improve business flexibility through faster deployment of unified communication solutions, and enable centralized management of users and applications. IBM's services include strategy, assessment, design, integration and deployment of a SIP infrastructure using components from leading technology providers. The goal is to help clients build a SIP network that supports short- and long-term business objectives.
8261 sip infrastructure services data sheet_prf3_jul1_10_rr_v2Rovis Robert
IBM offers services to help organizations build a Session Initiation Protocol (SIP) infrastructure to reduce costs and improve collaboration. The services include strategy, assessment, design, integration and deployment to build a SIP network using components from leading vendors. A SIP infrastructure can help reduce networking expenses, simplify management of users and applications, and consolidate separate communication contracts, while enabling new voice, video and data services. IBM professionals have experience deploying IP networks and unified communication solutions globally.
Unified Communications & Collaboration: Connecting people and informationComputacenter UK LTD
Unified Communications and Collaboration (UCC) aims to connect people and information across disparate locations to improve productivity. UCC brings together technologies like IP telephony, video conferencing, instant messaging and collaboration tools on a single platform. Implementing UCC requires establishing an IP-based communications infrastructure and adopting visual collaboration tools to replace travel with virtual meetings and training sessions. Computacenter can help organizations implement and support UCC solutions to realize benefits like reduced costs, improved flexibility and collaboration, and faster decision making.
Enterprise Architecture for Communication Service ProvidersPritam Dey
Rapid technology improvements and elevated customer expectations are a given for the telecom industry. If you expect to grow and lead the competition, you must have a thorough understanding of your entire business from all angles and ensure that your technology is in sync with your business aspirations—all while keeping costs down. The way to achieve this is through Enterprise Architecture. It will take you down a path of innovation that will make you the leader in your market.
Sunisle Technology Solutions Sales programs version 2013Steven Williams
Sunisle Technology Solutions is a managed IT consulting firm that delivers end-to-end IT solutions to Caribbean businesses. It has over 15 years of industry experience and offers a range of services including web and mobile application development, IT auditing and advisory, network management and security, and VoIP and telephony. One of its lead partners is Fortinet, a network security company that provides consolidated security platforms. Sunisle leverages its relationship with Fortinet to provide managed security services to address clients' specific needs.
Reggaeton originated from the blending of Jamaican music such as reggae and dancehall with Latin American genres like bomba and plena, as well as hip hop. While its roots can be traced to Panama, where Jamaican music mixed with local styles, reggaeton grew popular in Puerto Rico, with artists like Vico C and Daddy Yankee releasing influential early recordings in the 1980s-2000s that helped establish reggaeton globally. There is debate about whether reggaeton began in Panama or Puerto Rico, as both places contributed to its early development and popularization.
The document discusses consumers' vulnerability to cyber attacks and privacy leaks but unwillingness to pay for security and privacy protection technologies. It maps out the problem by identifying causes such as consumers underestimating risks and thinking security is someone else's responsibility. A forcefield analysis shows driving forces like increasing awareness but restraining forces including not wanting to pay and thinking risks won't happen to them. Proposed actions include creating more awareness, offering pricing based on security used, and making minimum security mandatory.
This document summarizes two common pitfalls that can occur in software development projects: the Quality-Capacity Syndrome and the Missing-Tools Crisis. It uses a fictional project called GEMS (Greatest Electronic Mail Systems) as an example. The Quality-Capacity Syndrome occurred when GEMS' system quality declined sharply as the system load increased, and capacity remained unsatisfactory even after quality issues were addressed. This was due to the complex design and a pilot project giving a false sense of progress. The document recommends separating teams to focus on quality improvement before increasing capacity.
The speaker describes their morning routine of waking up, washing their face, and feeling cheerful. While ironing clothes, the iron slips and hits their thigh, causing pain. The sounds of "Boom! Sizzle! Pop!" will be remembered whenever they look at the bruise forming on their thigh from the burn of the hot iron.
The Maid Of The Mist Ongiaras Retold By S ERachel Fontus
1) A young maiden lost her husband and fell into deep sorrow, so she paddled her canoe into the powerful current of the falls.
2) The god of thunder, Heno, caught her in his arms and brought her to live with him and his sons beneath the falls.
3) She married one of Heno's sons and had a child, but longed to see her people again when they were threatened by a poisonous snake. Heno helped warn her tribe, who survived the danger.
This document discusses adopting new technologies and software for a business called Cleanup. It proposes adopting cloud-based software like Google Docs and Microsoft Dynamics CRM to reduce costs. It also recommends new hardware like Blackberry smartphones and an interactive whiteboard to improve productivity and mobility. Basic software and traditional hardware are proposed as well, including antivirus software and laptop/printer/server devices. Adopting these technologies may provide benefits like improved collaboration, customer relations management, and reduced office space needs while helping the environment through dematerialization and travel reduction.
Reggaeton originated from the blending of Jamaican music such as reggae and dancehall with Latin American genres like bomba and plena, as well as hip hop. While its roots can be traced to Panama, where Jamaican music mixed with local styles, reggaeton grew popular in Puerto Rico, with artists like Vico C and Daddy Yankee releasing influential early recordings in the 1980s-2000s that helped establish reggaeton globally. There is debate about whether reggaeton began in Panama or Puerto Rico, as both places contributed to its early development and popularity.
Wolstencroft the Bear by Karen Lewis - Illustrated by Michael S. Rachel Fontus
Wolstencroft the bear sat on a store shelf waiting to be bought. Though his name was long, he was comforted by rabbits Rita, Roger, and Ronnie. Rita suggested he go by "Woolly" to seem more friendly. When a boy named Sten (short for Wolstencroft) found the bear, they realized they shared a name. Sten took Woolly home, realizing their name wasn't so bad after all.
32 Ways a Digital Marketing Consultant Can Help Grow Your BusinessBarry Feldman
How can a digital marketing consultant help your business? In this resource we'll count the ways. 24 additional marketing resources are bundled for free.
UNICOM Software is an emerging leader in software engineering and application outsourcing located in Vietnam. It leverages a culture of excellence, professionalism, and innovation to maximize value for clients. Vietnam has a young workforce, fast-growing economy, and liberal foreign investment laws, making it an attractive location for outsourcing. UNICOM aims to achieve leadership in quality, business, customers, people, and brand.
This presentation analyzes the SaaS Business Model. It also gives examples of SaaS providers/vendors, and companies that used these services and how they benefited.
In conclusion, I analyze the implications of SaaS and see how it can help improve business IT strategy through cost savings, increased productivity, improved collaboration, and maintaining your competitive advantage.
1. five habits of highly successful cloudsEuroCloud
Xabier Ormazabal is a senior manager of product marketing at Safe Harbor. The document contains Safe Harbor's standard legal disclaimer regarding forward-looking statements in earnings projections and discusses risks and uncertainties that could impact financial results. It also briefly outlines Safe Harbor's cloud computing model and benefits such as multi-tenancy, automatic upgrades, and pay-as-you-go pricing.
The document discusses IBM's smarter collaboration strategies and products. It highlights that Lotus Notes/Domino has over 24 million users and is used by more than half of the Fortune Global 100 companies. It also discusses IBM's focus on social collaboration platforms like Lotus Connections and LotusLive, as well as portals, unified communications, and mobile solutions. The strategies aim to enable exceptional web and work experiences through open standards and flexible delivery models including cloud.
This document discusses Orange Business Services' capabilities in providing satellite-hybrid communication environments and cloud computing services to oil and gas companies. It outlines Orange's network infrastructure and presence globally, as well as its recognition as a market leader in cloud services. The document then discusses cloud computing models and benefits, how satellite connectivity can enable the cloud, and Orange's specific cloud-related service offerings like security-as-a-service, unified communications, and cloud readiness assessments. It emphasizes that Orange can safely move customers to the cloud with professional services and end-to-end performance SLAs.
AARKS Solutions is an IT and BPO services firm based in Chennai, India that offers software and outsourcing services across multiple industries. It has a highly skilled workforce and focuses on customer relationships to drive growth. AARKS prides itself on being mature, scalable, and providing high performance at competitive prices through its multishore delivery model.
The document discusses how Ricoh dealers have partnered with DocuClass, a document management solution. DocuClass allows dealers to differentiate themselves, maximize profits through higher margins and expanded customer bases, and reduce costs. It provides a complete solution and strong support, helping dealers respond quickly to customer needs and close more deals. Feedback from partners praises DocuClass's functionality, integration, scalability, and responsive vendor support.
Wolf Solutions Credential - CRM_ ERP_DX - EN 20220620.pdfHuyNguyen208719
Wolf Solutions is a leading business and technology consulting firm that provides services including digital transformation, CRM/ERP implementation, application development, and customer data solutions. They have over 12 years of experience working with clients across various industries. Their core values include ensuring customer success, demonstrating empathy, and having expertise in key business sectors. They offer consulting, implementation, mobile/web development, training, and have had success helping clients across industries maximize their investments in new technologies.
This document discusses the history and future of Vanenburg Software over 35 years, including investments in other companies. It focuses on the transition to third platform technologies like mobile, cloud, big data and IoT. Mature enterprise platform as a service (PaaS) solutions are said to increase agility and reduce costs, allowing businesses to develop applications and launch new products faster. The rise of mobility and third platform approaches will drive most future IT developments.
Addvantum is a global IT consulting and business process outsourcing firm with offices in North America, Europe, and the Middle East. It provides services including IT consulting, software development, managed IT services, and business process outsourcing. Addvantum has expertise in technologies from vendors such as Oracle, Microsoft, IBM, and Salesforce.
Quest is a leading provider of IT management software focused on helping customers simplify and reduce the costs of managing IT. It has over 60 offices worldwide, 3,400 employees, and over 100,000 customers including 87% of the Fortune 500. Quest offers a broad set of solutions for virtualization management, private cloud services, and automation to help customers address the growing complexity of IT environments and enable more efficient service delivery. The Quest Cloud Automation Platform allows organizations to deploy and manage secure private clouds to gain agility and reduce costs through features such as self-service provisioning, policy-based resource allocation, and reporting and chargeback.
The document discusses several topics related to enterprise architecture including:
1) The challenges of architectural degradation in large organizations with siloed "silos, slabs, and spaghetti".
2) Patterns for improving enterprise architecture such as the infrastructure scaling pattern of using "IT tribes", the lifecycle pattern, and the portfolio pattern.
3) The importance of business/IT alignment and overcoming challenges of "tribalism" between different parts of organizations.
Essential Guide to Becoming A Mobile App Rock Star - part III - Enterprise AppsDMIMarketing
The document discusses choosing a Mobile Enterprise Application Platform (MEAP) and provides the following key points:
1) Establishing a standardized MEAP can help organizations manage their growing portfolio of mobile apps more effectively by providing faster development, lower costs, and other benefits.
2) There are existing MEAP solutions from vendors like SAP, IBM, and Kony as well as options to build a custom or hybrid solution.
3) Key factors in choosing a MEAP include development speed, costs, flexibility, and integration with other systems.
Orion is a full-service technology provider that has been in business since 1993. It offers onsite, offshore, and outsourced services across many technologies to Fortune 500 clients. Orion has development centers in the US, India, Latin America, and Germany to provide cost-effective solutions through flexible sourcing strategies. It utilizes standardized processes and engagement models to deliver the highest quality of services to clients regardless of location or mix of services.
This document provides an agenda and information about a Salesforce Architect Day event. The agenda includes an introduction and two sessions about the Salesforce Platform from 9:30-10:15 and 10:30-11:25 with a coffee break in between. The hosts for the event are André Henriksson and Johan Östman. Marketing Assistant Emma Halling is also listed. The document then provides information about the Salesforce Platform and integration capabilities including Lightning Platform, Heroku, and MuleSoft. It discusses application development platforms, integration options, and the Lightning event bus.
IBM Lotus Sametime - IM for the EnterpriseDvir Reznik
This short presentations provides an overview of IBM Lotus Sametime (instant messaging) solution. The deck covers IBM UC strategy, Lotus Sametime family and roadmap, analyst views, success stories and integration points with existing applications (Lotus Notes, web-portal, Microsoft Outlook/Office/MOSS).
ServiceNow ecosystem - True Blue Partners - Review of key investment and mer...Sunil Grover
A comprehensive review of the investments and M&A in the ServiceNow ecosystem. Review of M&A transaction by ServiceNow and the potential impact of these on the App Developer and IT consulting ecosystem. Review of Key transactions it the ITSM market and ServiceNow app and IT services ecosystem.
Essential Guide to Becoming A Mobile App Rock Star - part III - Consumer-faci...DMIMarketing
This document discusses choosing a Mobile Enterprise Application Platform (MEAP) to standardize and simplify managing multiple mobile apps. It recommends that organizations with 3 or more apps, platforms, or back-end systems consider a MEAP. MEAPs can speed development, lower costs, and improve security, updates, and analytics across apps. Options include existing platforms, custom platforms, or hybrid models. Key criteria in choosing include flexibility, costs, integration needs, and vendor support.
The document discusses Microsoft Dynamics CRM and its capabilities for customer service applications. It describes how Dynamics CRM addresses common pain points like long project timelines, lack of agility, and high investments through features such as reduced customization times, modular approaches, focus on high-value business logic, and support for different delivery models. It also outlines Dynamics CRM's core and advanced customer service application areas and capabilities, and provides examples of how customers have benefited from using Dynamics CRM.
The document discusses IBM's Cloud Service Provider Platform which aims to help communications service providers (CSPs) transition to becoming cloud service providers and capitalize on the cloud services market opportunity. The platform provides an integrated service management solution to help CSPs create, deliver, manage and assure cloud services. It also discusses solutions to help CSPs accelerate time to market, infuse innovation, energize cloud sales and monetize their cloud investments.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
[OReilly Superstream] Occupy the Space: A grassroots guide to engineering (an...Jason Yip
The typical problem in product engineering is not bad strategy, so much as “no strategy”. This leads to confusion, lack of motivation, and incoherent action. The next time you look for a strategy and find an empty space, instead of waiting for it to be filled, I will show you how to fill it in yourself. If you’re wrong, it forces a correction. If you’re right, it helps create focus. I’ll share how I’ve approached this in the past, both what works and lessons for what didn’t work so well.
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...Alex Pruden
Folding is a recent technique for building efficient recursive SNARKs. Several elegant folding protocols have been proposed, such as Nova, Supernova, Hypernova, Protostar, and others. However, all of them rely on an additively homomorphic commitment scheme based on discrete log, and are therefore not post-quantum secure. In this work we present LatticeFold, the first lattice-based folding protocol based on the Module SIS problem. This folding protocol naturally leads to an efficient recursive lattice-based SNARK and an efficient PCD scheme. LatticeFold supports folding low-degree relations, such as R1CS, as well as high-degree relations, such as CCS. The key challenge is to construct a secure folding protocol that works with the Ajtai commitment scheme. The difficulty, is ensuring that extracted witnesses are low norm through many rounds of folding. We present a novel technique using the sumcheck protocol to ensure that extracted witnesses are always low norm no matter how many rounds of folding are used. Our evaluation of the final proof system suggests that it is as performant as Hypernova, while providing post-quantum security.
Paper Link: https://eprint.iacr.org/2024/257
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
Connector Corner: Seamlessly power UiPath Apps, GenAI with prebuilt connectorsDianaGray10
Join us to learn how UiPath Apps can directly and easily interact with prebuilt connectors via Integration Service--including Salesforce, ServiceNow, Open GenAI, and more.
The best part is you can achieve this without building a custom workflow! Say goodbye to the hassle of using separate automations to call APIs. By seamlessly integrating within App Studio, you can now easily streamline your workflow, while gaining direct access to our Connector Catalog of popular applications.
We’ll discuss and demo the benefits of UiPath Apps and connectors including:
Creating a compelling user experience for any software, without the limitations of APIs.
Accelerating the app creation process, saving time and effort
Enjoying high-performance CRUD (create, read, update, delete) operations, for
seamless data management.
Speakers:
Russell Alfeche, Technology Leader, RPA at qBotic and UiPath MVP
Charlie Greenberg, host
"Choosing proper type of scaling", Olena SyrotaFwdays
Imagine an IoT processing system that is already quite mature and production-ready and for which client coverage is growing and scaling and performance aspects are life and death questions. The system has Redis, MongoDB, and stream processing based on ksqldb. In this talk, firstly, we will analyze scaling approaches and then select the proper ones for our system.
3. Rob Rae Manager Partner Development Barry Hall Partner Development Manager Urvish Badiani Partner Development Manager Sean Sweeney Director Partnership Development
4. MSP Partners / IPED Research Conclusions Survey Conclusions: The Managed Services market is healthy, growing, popular, and profitable Prospects for Managed Services Providers in 2009 appear to be very positive … especially compared to the rest of the IT market … and even more so when compared to the rest of the economy The key technologies for profitability continue to shift and expand … both internally and externally Peter SandifordCEO, Level Platforms MSP Partners provides proven research and education to help solution providers stay ahead of the curve in the rapidly changing market for Managed Services.
114. Alpheon Corporation – Greg Donovan Founded in 2002 Based in Morrisville, North Carolina in the middle of Research Triangle Park A leader on local and national stage Currently managing more than 10,000 devices within hundreds of businesses and healthcare practices across the Southeastern United States. 100% focused on Managed IT Services delivered with the highest Customer Satisfaction possible “Incremental improvement beats delayed perfection.”
115. What makes Alpheon different Our People Hire the best people you can find, even if you have to pay yourself less; it pays huge dividends in the long-term. Keep them engaged with their jobs. Allow them to help improve the work they do.
116. What makes Alpheon different Our Processes We document everything that you do more than once. And the things we think we only do once but somehow end up doing more than once. Allow for an improvement cycle to allow for the evolution of the process as technology and other business influences arise.
117. What makes Alpheon different Our commitment to continual improvement and innovation We know that we can do a better job the next time. Business and technology evolves; At a minimum, keep up; But, do everything possible to stay ahead. Never be satisfied with what you did yesterday Automation Documentation Innovation
118. How does Alpheon do it? Work with the best vendors: Level Platforms Autotask Dell SonicWALL Barracuda Invest in your people, processes and solutions “It takes money to make money” is still true. Spend wisely. Invest today in making your business more profitable tomorrow. Do your research for everything that you invest in People Systems Vendor-partners
119. MW 2009 R2 game changers for us vPro/AMT Autodiscovery Serial over LAN (SrL) IDE‐redirect (IDE‐R) Offsite Gateway / Offsite Assistant
133. R2 Fast Facts Onsite Manager Utilities Fast and easy remote access to the Windows® computers that you are monitoring and managing Intel®vPro™ Autodiscovery Significant enhancements to make monitoring and managing Intel® vPro™ devices easier than ever Support for Intel®srL/IDE-R New Serial over LAN (SrL) and IDE‐redirect (IDE‐R) features in Managed Workplace to connect to Intel® vPro™ devices with AMT technology enabled SCE Integration New Serial over LAN (SrL) and IDE‐redirect (IDE‐R) features in Managed Workplace to connect to Intel® vPro™ devices with AMT technology enabled Aggregate Reporting You can now consolidate data gathered from different Onsite Managers to generate aggregate reports Offsite Gateway Install the Offsite Gateway with the Service Center so you can monitor and manage roaming devices that are equipped with an Offsite Assistant Device Search Looking for something? Find it faster with the new Device Search
134. Success Case Studies gTECHserv Four years later, find out how Managed Workplace has been instrumental to gTECHserv’s ongoing growth. Space Age Technologies Find out why Managed Workplace came out on top when these technology pros decided to bring in a third-party RMM solution to expand their services and grow their business. Hardlines and Fusix With Managed Workplace and Windows® Home Server, solution providers can now profitably deliver best-in-class IT services, security and data protection at a cost that small businesses can afford. COMSYS Managed Workplace makes it easy to identify incremental maintenance and project opportunities, such as obsolete equipment or software that could be upgraded to enhance network security. Know Technology Managed Workplace makes it possible to acquire new customers and convert existing customers to managed services by demonstrating value and service differentiation up-front.
135. White Papers The Windows Home Server Advantage Outlines the unique and enormous opportunity to profitably deliver best-in-class managed services by leveraging Managed Workplace and Windows Home Server. Acquiring New Customers This white paper describes a proven approach to positioning a managed services offering with Managed Workplace to grow your customer base and increase your revenue. Generating Net New Recurring Revenue Unlock opportunities to generate new, predictable, high-margin, recurring revenue not feasible in the traditional break-fix model. Reducing Operational and Service Delivery Cost Significantly reduce your service delivery and operational costs, without lowering service quality or reducing staff. Increasing Product and Project Sales Identify opportunities to increase product and project sales across your entire customer base - without necessarily selling managed services. Supporting Regulatory Compliance Broaden your revenue streams by offering monitoring and management services specifically geared towards the compliance concerns of your customers. Going Green With Managed Workplace Going green isn't just good for the environment - it's good for business. Find out how you and your customers can lower costs by reducing your carbon footprint with Managed Workplace.
141. MSP Partners / IPED Research Conclusions Introducing Survey Conclusions: The Managed Services market is healthy, growing, popular, and profitable Prospects for Managed Services Providers in 2009 appear to be very positive … especially compared to the rest of the IT market … and even more so when compared to the rest of the economy The key technologies for profitability continue to shift and expand … both internally and externally Ross Norrie “New” VP Product DevelopmentLevel Platforms MSP Partners provides proven research and education to help solution providers stay ahead of the curve in the rapidly changing market for Managed Services.
142. Who is Ross Norrie: In the Software Development field since 1991 Involved in developing new and exciting technologies since 1990s. Significant player in the IT asset management marketplace Co-founded and sits on the board of directors for Radar Interactive Provider of helpdesk analysis software Previous Experience: Co-founded AssetMetrix innovative subscription-based business intelligence for PC assets Provides complete view of assets and the tools to manage them Acquired by Microsoft Corporation in April 2006 Director of Technology at both Provance Technologies and Asset Software International (ASI) Designed the first IT asset management application for SMB that didn’t require an SQL-based database IT asset management consultant for clients such as Compaq and Citibank Held many development and management positions with leading companies
143. MSP Partners / IPED Research Conclusions Survey Conclusions: The Managed Services market is healthy, growing, popular, and profitable Prospects for Managed Services Providers in 2009 appear to be very positive … especially compared to the rest of the IT market … and even more so when compared to the rest of the economy The key technologies for profitability continue to shift and expand … both internally and externally Sean SweeneyDirector Partnership DevelopmentLevel Platforms Managed Workplace2009 MSP Partners provides proven research and education to help solution providers stay ahead of the curve in the rapidly changing market for Managed Services.
154. Thank you! Peter Sandiford Founder & CEO Sean Sweeney Director Partnership Development Rob Rae Manager Partner Development Dan Wensley VP Partner Development Urvish Badiani Partner Development Manager Ross Norrie VP Product Development Robert Berndt Executive Dir. Partner Services Barry Hall Partner Development Manager
Brian Sherman’s Short bio: Brian Sherman directs the vendor and association alliances for Autotask, including Level Platforms and CompTIA. He works closely with the product and management teams to uncover product integration opportunities and other projects that improve the Autotask customer experience. Prior to joining Autotask in 2007, Brian was executive editor of Business Solutions magazine, guiding the publication to add managed services and software as a service coverage. He resides in North Western Pennsylvania and enjoys spending time with his family and friends when not travelling. Robert Godgart, Founder and Chief Executive Officer, Autotask Corporation Since 1982 and prior to founding Autotask Corporation, Bob has been an award winning software entrepreneur and businessman. A valued leader and visionary, his expertise is rooted in strategic planning, strategic sales, marketing and product development. Today, as the founder and CEO of Autotask Bob directs all investment and business strategy for the company. Last year, Bob became an elected member of the Computing Technology Industry Association (CompTIA) board of directors and continues to serve as a champion growing and supporting global IT services businesses within the $1 trillion-plus information technology industry.