Telcos are facing mounting pressure to dramatically increase speed to market and cut costs. But how?
What if you could go to market in half the time using prebuilt libraries of telco offerings—and leveraging the cloud to lower costs?
In this presentation, find out how Capgemini’s end-to-end solution for telcos uses a hybrid cloud and the Oracle Communications Rapid Offer Design and Order Delivery (Oracle Communications RODOD) stack to provide a competitive edge in today’s tough, dynamic environment.
Learn how to accelerate digital transformation, increase agility, and simplify business to better respond to customer expectations and address growth opportunities. See a concrete demonstration of the solution and its best-in-class CX capabilities, processes, and deployment and run services.
First presented at Oracle OpenWorld 2015.
TME Pricing Strategies for Mobile Broadband ServicesCapgemini
Innovative mobile broadband services pricing strategies for telcos
As portable devices and social networking services become more widespread, telcos have the opportunity to improve their customer engagement by developing end-to-end digital sales and service strategies. But that requires a full transformation of systems and business operations. Robust analysis tools will play a key role, with growing volumes of valuable data on the behavioral and demographic patterns of customers.
A successful digital transformation, including network-facing operations, will lead to better customer relationships, new revenue streams, and more streamlined processes. This whitepaper examines how operators can fully exploit digital channels and business analytics tools, outlining the benefits as well as the key challenges they face.
Telcos are facing mounting pressure to dramatically increase speed to market and cut costs. But how?
What if you could go to market in half the time using prebuilt libraries of telco offerings—and leveraging the cloud to lower costs?
In this presentation, find out how Capgemini’s end-to-end solution for telcos uses a hybrid cloud and the Oracle Communications Rapid Offer Design and Order Delivery (Oracle Communications RODOD) stack to provide a competitive edge in today’s tough, dynamic environment.
Learn how to accelerate digital transformation, increase agility, and simplify business to better respond to customer expectations and address growth opportunities. See a concrete demonstration of the solution and its best-in-class CX capabilities, processes, and deployment and run services.
First presented at Oracle OpenWorld 2015.
TME Pricing Strategies for Mobile Broadband ServicesCapgemini
Innovative mobile broadband services pricing strategies for telcos
As portable devices and social networking services become more widespread, telcos have the opportunity to improve their customer engagement by developing end-to-end digital sales and service strategies. But that requires a full transformation of systems and business operations. Robust analysis tools will play a key role, with growing volumes of valuable data on the behavioral and demographic patterns of customers.
A successful digital transformation, including network-facing operations, will lead to better customer relationships, new revenue streams, and more streamlined processes. This whitepaper examines how operators can fully exploit digital channels and business analytics tools, outlining the benefits as well as the key challenges they face.
25 Digital Transformation Case Studies In RetailHappy Marketer
Digital is transforming the retail experience online & offline; here are 25 global case studies to highlight 10 trends that are creating techtonic shifts in a 24 Trillion Dollar industry!
The VUCA world has moved to an entirely new level due to COVID-19, and we have seen first-hand how fragile our supply chains can be. We are already seeing changes in global supply chains and market regulations. But the availability and reliability of product deliveries will become much more demanding, not only to accommodate for daily volatility in businesses but also to make sure that we are prepared for the unknown in the future.
In this short webinar, we will discuss how to design resilient supply chains. We will be touching on topics such as alternative sourcing strategies, how to ensure faster decision-making and how to redesign supply chains to be both efficient and resilient.
Fedex Business Model And Competitor AlsoShantam Vaish
In this presentation I would like to explain about the history of Fedex and also the supply chain management of fedex.Then after I explained that Who is the competitor of Fedex and SWOT analysis of Fedex.There so many facts and figure about fedex and ups. Some good images also catch the attention of audience.
Keynote: The User Experience Strategy behind one of Europe’s largest Digital ...Stefan F. Dieffenbacher
The User Experience Strategy behind one of Europe’s largest Digital Transformations is a presentation that summarizes the digital strategy approach taken for a key bank in Europe.
It takes the reader through three stages:
1. Why was a digital strategy required to start with? Why could the bank no more operate as-is?
2. What was the overall solution and design approach? At this point in time, the Digital Leadership strategy framework is being introduced.
3. How was the actual solution developed across both phases? In the first phase, the presentation talks through the key steps, namely:
3a. customer segmentation
3b. persona development
3c. understanding of user needs
3d. understanding of business needs
3e. developing an overarching vision based on business goals and user needs
3f. Deriving the functional scope - termed at Digital Leadership a Scope Landscape
The second phase then goes on to detail out the solution approach which was basically about detailing out the strategy from phase 1 and validating it in details.
25 Digital Transformation Case Studies In RetailHappy Marketer
Digital is transforming the retail experience online & offline; here are 25 global case studies to highlight 10 trends that are creating techtonic shifts in a 24 Trillion Dollar industry!
The VUCA world has moved to an entirely new level due to COVID-19, and we have seen first-hand how fragile our supply chains can be. We are already seeing changes in global supply chains and market regulations. But the availability and reliability of product deliveries will become much more demanding, not only to accommodate for daily volatility in businesses but also to make sure that we are prepared for the unknown in the future.
In this short webinar, we will discuss how to design resilient supply chains. We will be touching on topics such as alternative sourcing strategies, how to ensure faster decision-making and how to redesign supply chains to be both efficient and resilient.
Fedex Business Model And Competitor AlsoShantam Vaish
In this presentation I would like to explain about the history of Fedex and also the supply chain management of fedex.Then after I explained that Who is the competitor of Fedex and SWOT analysis of Fedex.There so many facts and figure about fedex and ups. Some good images also catch the attention of audience.
Keynote: The User Experience Strategy behind one of Europe’s largest Digital ...Stefan F. Dieffenbacher
The User Experience Strategy behind one of Europe’s largest Digital Transformations is a presentation that summarizes the digital strategy approach taken for a key bank in Europe.
It takes the reader through three stages:
1. Why was a digital strategy required to start with? Why could the bank no more operate as-is?
2. What was the overall solution and design approach? At this point in time, the Digital Leadership strategy framework is being introduced.
3. How was the actual solution developed across both phases? In the first phase, the presentation talks through the key steps, namely:
3a. customer segmentation
3b. persona development
3c. understanding of user needs
3d. understanding of business needs
3e. developing an overarching vision based on business goals and user needs
3f. Deriving the functional scope - termed at Digital Leadership a Scope Landscape
The second phase then goes on to detail out the solution approach which was basically about detailing out the strategy from phase 1 and validating it in details.
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FourNet Microsoft Teams Direct Routing and Contact Centre IntegrationJoshua Bundy ACIM
Combine FourNet's Agile Cloud with Microsoft Teams to bring your contact centre agents and back-office staff together to deliver exceptional customer service.
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