The document outlines the four basic elements of social work practice: knowledge, values and ethics, the social work process, and skills. It discusses that social workers must have knowledge of organizations, services, policies and research. They must uphold values of human rights, social justice, and professional integrity. The social work process involves working systematically and being able to justify methods. It also discusses the four categories of skills needed: thinking skills, sensory skills, combining thinking and sensory skills, and skills to support practice. The conclusion emphasizes that social work is about working with people as service users and colleagues to reflect on one's own practices, feelings, thoughts, and reactions.