QUARTER II WEEK I

1. LESSON 4:
SETTINGS, PROCESSES, METHODS,
AND TOOLS IN SOCIAL WORK
UNIT II: SOCIAL WORK

2. LEARING OUTCOMES:
The learners are expected to:
Demonstrate understanding about settings,
processes, methods, and tools in social work; and
Illustrate the different processes and methods
involved in undertaking social work.

3. SETTINGS OF SOCIAL WORK
1. IN HOSPITALS:
…where social workers work
with patients and their
families to address issues
such as housing and welfare
entitlements, and grief and
loss.

4. SETTINGS OF SOCIAL WORK
2. IN COMMUNITY PROJECTS
…where social
workers work with
people to address
issues of common
concern

5. SETTINGS OF SOCIAL WORK
3. IN THE PROBATION AND
WELFARE SERVICE
…where their role can include
providing reports to the court
and supporting offenders
through counseling,
advocacy, and referral to
other support services

6. SETTINGS OF SOCIAL WORK
4. IN FAMILY SUPPORT
…working with children and
their families in different
settings including family
centers and child welfare and
protection services

7. SETTINGS OF SOCIAL WORK
5. IN MENTAL HEALTH
CARE SETTINGS
…working with service-users
and their families of mentally-
challenged individuals

8. SETTINGS OF SOCIAL WORK
6. IN DISABILITY SERVICES
…working to
support the needs
of disabled people

9. SETTINGS OF SOCIAL WORK
7. IN FOSTERING AND
ADOPTION
…providing support
to children in the
care of DSWD

10. PROCESSES OF SOCIAL WORK
 The social work process comprises a sequence of actions or
tasks that draw on all of the components of practice
discussed so far.
 Although its process is presented sequentially, it rarely
follows a clear linear route and is more often a fluid, circular
cycle whereby workers move from assessment through to
implementation and evaluation and back to assessment
again.

11. PROCESSES OF SOCIAL WORK
 Despite this fluidity, some parts of the process, such as
assessment, have clearly defined procedures guided by
local or national policy.
 Some tasks may be fairly short and discrete, but many are
longer term and more complex, such as assessments. You
will also find that tasks often overlap and are revisited over
a period of involvement with a service user.

12. The tasks or stages of the social work process are
shown in Figure 1 below.
Figure 1: The Social Work Process

13. SOCIAL WORK PROCESS
 Developing an understanding and awareness of the social work process is one
of the prerequisites for becoming a ‘reflective’ practitioner. Reflection refers to
the ability to work in a thoughtful and systematic way.
 Practitioners need to be aware (and inform service users) of why they are
engaged in particular tasks and to be able to justify their methods of working.
Interventions should be meaningful and fit within an overall plan or strategy.
 Awareness of the different stages of the social work process can assist social
workers to prepare for, carry out and evaluate their interventions in order to
both be accountable for, and reflect upon, their actions.

14. METHODS OF SOCIAL WORK
 Social work method is a comprehensive process. Generally
social work method means the scientific process that is
applied for the welfare of the society.
 So, social work method is the orderly application of social
work knowledge, philosophy, ethics and values for solving
social problems and overall welfare of the society. Through
this social workers can apply their professional knowledge.

15. METHODS OF SOCIAL WORK
 The six methods that are applied in social work are the following:
 1. Social Case Work
 2. Social Group Work
 3. Community Organization and Community Development
 4. Social Welfare Administration
 5. Social Action
 6. Social Work Research

16. SOCIAL CASE WORK
Characteristics:
1.It is a helping method.
2. It is based on scientific
knowledge, mutual
understanding and special
skills and techniques.
3.It is a scientific way of
solving problems.
4.It helps in the development
of talents and resources
mobilization.
5.It considers individuals and
the environment.
6.It has an individual identify.

17. PRINCIPLES
 The principles of social
casework are:
 1.Principles of Acceptance
 2.Principles of
Communication
 3.Principles of Participation
 4.Principles of Self-
Determination
 5.Principles of
Confidentiality
 6.Principles of
Individualization
 7.Principles of Self-
awareness

18. TOOLS
OF SOCIAL
WORKERS

19. 1. CODE OF ETHICS
 The principles of social
casework are:
 1.Principles of Acceptance
 2.Principles of
Communication
 3.Principles of Participation
 4.Principles of Self-
Determination
 5.Principles of
Confidentiality
 6.Principles of
Individualization
 7.Principles of Self-
awareness

20. 2. PROFESSIONALISM
Promote the profession by being a
consummate expert in the field.
Be a respectful and responsible social
worker, someone others can rely on.

21. 3. PROFESSIONAL NETWORK
Many people who progress the most in
their careers over time were able to do so
by being well connected professionally in
mutually beneficial ways.
In other words, they maintain their
networks.

22. 4. CONTINUING EDUCATION AND
PROFESSIONAL DEVELOPMENT
Regardless of licensure status, social
workers should never stop learning,
growing, and becoming more
knowledgeable about their profession,
their client populations, and laws and
standards that affect their practice.

23. 5. LICENSURE/CREDENTIALS/CERTIFICATIONS
Becoming licensed in the country a social worker
works is essential. Every state is different and has a
different set of licenses and licensure laws that can
be hard to navigate.
Credentials or certificates are likewise significant. A
certificate will make one a more knowledgeable
professional and more marketable.

24. 6. SUPERVISION
Supervision is an essential and integral part of the
training and continuing education required for the
skillful development of professional social workers.
Regardless of the licensure status or area of practice,
seeking and receiving good supervision is an incredibly
important tool in a social worker’s arsenal of resources
to enable him to become a competent professional
social worker.