This document discusses key concepts in social work values and ethics including the nature of values, difficulties dealing with values, values held by social workers, areas addressed by the NASW code of ethics, competencies required for social work practice, and prevention as the future of social work. It defines values and the two types: instrumental and terminal. It also outlines competencies related to interpersonal helping, professional development, and frequently used competencies. The three stages of prevention and concepts of advocacy, empowerment, networking, and class action social work are summarized.
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Lockeport Medical Center
Mission and Vision
As the regional leader in advanced medical care, we take our responsibilities seriously. Our vision and core values help guide us as we work to help and heal each patient in our care. We provide the community quality health care services through the compassionate hands of well-trained staff, in a technologically advanced, cost-effective manner.
Our Mission: To improve the health of the people of the state and surrounding region.
· Serve people as a not-for-profit health system governed by a voluntary community board.
· Ensure sustainability through stewardship of the community's assets.
· Provide quality services in a compassionate and cost-effective manner.
· Collaborate in order to improve access across the entire continuum of care.
· Promote wellness and health to benefit the community.
2020 Vision
A regional diversified health system providing superior care and service to patients and their families through a full continuum of integrated services, education, and research.
Major Strategies: "DEEDS"
Develop people
Excel in patient quality and safety
Enhance operational and financial performance
Develop the health system
Strengthen key relationships
Our MERIT Values
Five core values: Mercy, Excellence, Respect, Integrity and Trust/Teamwork. These values form the foundation for our culture at Lockeport Medical Center.
Mercy
We work to create a caring and compassionate environment responsive to the emotional, spiritual, and physical needs of all persons.
Excellence
We strive to meet or exceed patient/customer needs and expectations and work as a team to improve every aspect of care and service in our organization.
Respect
We value the innate dignity of all persons, respect their uniqueness and diversity, and enable the development of each one's full potential.
Integrity
We are consistently open, honest, and ethical, as the ideal means to protect overall safety and ensure confidentiality and privacy.
Trust/Teamwork
We say what we mean and do what we say. There is open and honest communication with patients and among staff. We recognize everyone’s contributions for the benefit of the patient. We strive to enhance the health of the communities we serve, and work in cooperation with other organizations to protect our vulnerable populations throughout the region.
Job Description
Position Title: Surgery Schedule Coordinator
Department: Operating Room
FLSA Status: Non-Exempt
Position Summary
Uses clinical and management processes to plan, organize, staff, direct, and evaluate patient care services; uses available resources to meet MD/customer needs. The surgery schedule coordinator uses knowledge of interactive management and humanistic values in creating an environment ...
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
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2. The Nature of Values
A value is a type of belief, centrally located
in one’s total belief system, about how
one ought, or ought not to behave, or
about some end-state of existence worth
or not worth attaining.
3. The Nature of Values
Instrumental Values: How we should or
should not behave
Provide the moral or ethical guidelines
that help determine how we conduct our
lives, and as social workers, how we
perform our work.
4. The Nature of Values
Terminal Values: Reflects the bottom line of
what we want to accomplish.
5. The Difficulty of Dealing with Values
Values are such a central part of our
thought processes that we often are not
consciously aware of them and therefore
are unable to identity their influence on
our decisions.
6. The Difficulty of Dealing with Values
A person may be forced to choose among
values that are in conflict with one
another. This is known as a value
conflict.
7. The Difficulty of Dealing with Values
Addressing values in the abstract may be
quite different from applying them in a
real-life situation.
8. The Difficulty of Dealing with Values
Values are problematic because they
change over time.
9. The Place of Values in Social Work
Values clarification is an important aspect
of social work practice.
Social workers must be concerned with
his or her own values , and control for
inappropriate intrusion into practice
situations. This is known as value
suspension.
10. Values Held by Social Workers
Commitment to the primary importance of
the individual in society.
Commitment to social change to meet
socially recognized needs.
Commitment to social justice and the
economic, physical, and mental well-
being of all in society.
11. Values Held by Social Workers
Respect and appreciation for individual
and group differences.
Commitment to developing clients’ ability
to help themselves.
Willingness to transmit knowledge and
skills to others.
Respect for confidentiality of relationship
with clients.
12. Values Held by Social Workers
Willingness to keep personal feelings and
needs separate from professional
relationships.
Willingness to persist in efforts on behalf
of clients despite frustration.
Commitment to a high standard of
personal and professional conduct.
13. Areas of Practice Addressed by the
NASW Code of Ethics
Standards related to the social worker’s
ethical responsibility to clients.
The social worker’s ethical responsibility
to colleagues.
The social worker’s ethical
responsibilities in practice settings.
14. Areas of Practice Addressed by the
NASW Code of Ethics
The social worker’s ethical
responsibilities as a professional.
The social worker’s ethical responsibility
to the social work profession.
The social worker’s ethical
responsibilities to the broader society.
16. Competencies Related to
Interpersonal Helping
Self-awareness and the ability to use self in
facilitating change.
Knowledge of the psychology of giving and
receiving help.
Ability to establish professional helping
relationships.
Understanding differing ethnic and cultural
patterns, as well as the capacity to engage in
ethnic-gender-, and age-sensitive practice.
17. Competencies Related to
Interpersonal Helping
Knowledge and application of the Code of
Ethics as a guide to ethical practice.
General understanding of individual and
family behavior patterns.
Skill in client information gathering.
Ability to analyze client information and
identify both the strengths and problems
evident in a practice situation.
18. Competencies Related to
Interpersonal Helping
Capacity to counsel, problem solve,
and/or engage in conflict resolution with
clients.
Possession of expertise in guiding the
change process.
19. Competencies Related to
Professional Development
Ability to be introspective and critically
evaluate one’s own practice.
Ability to make use of consultation.
Ability to consume and extend
professional knowledge.
20. Frequently Used Social Work
Competencies
Case Planning and Maintenance
Individual and Family Treatment
Delivery System Knowledge Development
Staff Information Exchange
Risk Assessment and Transition Services
Staff Supervision
21. Case Planning and Maintenance
Expertise in service planning and
monitoring
Ability to carry out the employing
agency’s programs and operating
procedures
Knowledge of client’s background factors
Skills in interagency coordination
Ability to engage in case advocacy
22. Individual and Family Treatment
Sufficient knowledge of human
development to make in-depth
psychosocial assessments.
In-depth knowledge of family functioning.
Skill in the selection and application of
individual and/or family treatment
modalities.
23. Delivery System Knowledge
Development
Ability to maintain up-to-date knowledge
of a variety of human service programs.
Skills in building interagency coordination
and linkage.
24. Staff Information Exchange
Ability to prepare and consume written
and oral presentations regarding agency
programs.
Capacity to facilitate staff members’
ability to make decisions and resolve
problems.
Ability to facilitate interdisciplinary
collaboration.
25. Risk Assessment and Transition
Services
Ability to apply general systems and/or
ecosystems theory when assessing
factors affecting a practice situation.
Skill in engaging clients in examining
problems in social functioning.
Skill in utilizing social work assessment
techniques.
26. Risk Assessment and Transition
Services Continued
Skill in the use of crisis intervention.
Ability to facilitate client transitions
between services and/or to terminate
service.
27. Staff Supervision
Knowledge of the literature regarding the
supervisory process.
Capacity to facilitate the work of
supervisees.
Ability to conduct worker evaluation and
professional development.
29. Three Stages of Prevention
Primary Prevention
Secondary Prevention
Tertiary Prevention
30. Three Stages of Prevention
Primary Prevention
Actions taken prior to the onset of a
problem to intercept its cause or to
modify its course before a person is
involved.
It is the elimination of the noxious agent at
its source.
31. Three Stages of Prevention
Secondary Prevention
Involves prompt efforts to curtail and stop
the disease in the affected persons and
the spreading of the disease to others.
32. Three Stages of Prevention
Tertiary Prevention
Involves rehabilitative efforts to reduce the
residual effects of the illness, that is,
reducing the duration and disabling
severity of the disease.
33. Advocacy
The social worker advocate is one who is
his/her client’s supporter, advisor,
champion, and if need be, representative
in his/her dealings with the court, the
police, the social agency, and other
organizations that affect his/her well-
being.
This is Individual advocacy.
34. Advocacy
The social worker advocate is one who identifies
with the plight of the disadvantaged. He/she
sees as his/her primary responsibility the tough-
minded and partisan representation of their
interests, and this supersedes his/her fealty to
others. This role inevitably requires that the
practitioner function as a political tactician.
This is advocacy on behalf of a group or class of
people.
35. Empowerment
Empowerment is a process whereby
persons who belong to a stigmatized
social category throughout their lives can
be assisted to develop and increase skills
in the exercise of interpersonal influence
and the performance of valued roles.
36. Network
Network is the process of developing
multiple interconnections and chain
reactions among support systems.
Personal networking
Networking for mutual aid and self-help
Human service organization networking
Networking with communities for
community empowerment
37. Class Action Social Work
A forensic social work/legal profession
collaborative litigation activity involving
social work concerns, with the goal of
obtaining a favorable court ruling that will
benefit the social welfare of a specific
group of persons.
38. Examples of Class Action Social Work
Serrano v. Priest: Argued that the quality of
a child’s education should not be
dependent on the wealth of a school
district.
39. Examples of Class Action Social Work
Nicacio v. United States INS: Hispanic
plaintiffs who were exhibiting psychiatric
symptoms, allegedly caused by stressful
interrogations conducted by patrol
officers of the United States INS.
40. Reference
Morales, A.T. & Sheafor, B.W. (2004). Social work: A profession of many faces. Boston:
Allyn and Bacon.