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DELIVERS ADDED VALUE TO CUSTOMERS:
Stays in touch with market trends, including environmental and competitive forces influencing the market, so that
he/she can be seen as a valuable resource to important constituents internal or external to the organization;
constantly seeks information that will be useful but is not readily available to colleagues; enjoys being sought for
advice and instruction; spends the time to build a base of knowledge that ultimately helps others to be more
effective.
HIGH PERFORMERS…
• Take professional pride in maintaining an in-depth awareness of market issues
• Believe there is a benefit to continually building and adding to his/her knowledge base in market and
competitive issues
• Want to be prepared to serve as a source of advice and information to his/her customers
• Updates his/her own market information in order to be of assistance to customers who may not have the time
or resources to research changing market trends themselves © GrowthPlay
talentsnapshot.com© 2018 Talent Management LLC
This Competency Snapshot is brought to you by:
Talent Snapshot® uses our Exclusive Talent Optimization Process™
Assess | Plan | Develop | Manage
Includes:
• Pre-defined, validated job profiles
• Research-based, validated competencies
• Key Performance Indicator library
• 360° and 180° assessments
• Goal and objective planning
• Targeted competency development with coaching tips and eLearning
• One page Personal Development Plans
Engage Employees. Get Results.

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Competency Snapshot: Delivers Added Value to Customers

  • 1. DELIVERS ADDED VALUE TO CUSTOMERS: Stays in touch with market trends, including environmental and competitive forces influencing the market, so that he/she can be seen as a valuable resource to important constituents internal or external to the organization; constantly seeks information that will be useful but is not readily available to colleagues; enjoys being sought for advice and instruction; spends the time to build a base of knowledge that ultimately helps others to be more effective.
  • 2. HIGH PERFORMERS… • Take professional pride in maintaining an in-depth awareness of market issues • Believe there is a benefit to continually building and adding to his/her knowledge base in market and competitive issues • Want to be prepared to serve as a source of advice and information to his/her customers • Updates his/her own market information in order to be of assistance to customers who may not have the time or resources to research changing market trends themselves © GrowthPlay
  • 3. talentsnapshot.com© 2018 Talent Management LLC This Competency Snapshot is brought to you by: Talent Snapshot® uses our Exclusive Talent Optimization Process™ Assess | Plan | Develop | Manage Includes: • Pre-defined, validated job profiles • Research-based, validated competencies • Key Performance Indicator library • 360° and 180° assessments • Goal and objective planning • Targeted competency development with coaching tips and eLearning • One page Personal Development Plans Engage Employees. Get Results.