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What is Competency
Any underlying characteristic required performing a
given task, activity, or role successfully can be
considered as competency. Competency may take the
following forms:
O · Knowledge
O · Attitude
O · Skill
FOUR MAJOR
COMEPTENCY
GROUPS:
1. MANAGERIAL
2. TECHNICAL
3. CONCEPTUAL
4. HUMAN
What is Competency Mapping?
 Competency mapping is a process
through which one assesses and
determines one's strengths.
 Use of competency mapping is to
analyze the combination of strengths
in different workers to produce the
most effective teams and the highest
quality work.
Competency Mapping Techniques
1. Behavioral Event
Interview
2. STAR Technique
3. Repertory Grid
4. Critical Incident
Technique
5. Assessment
Centre
6. 360 Degree
Feedback
Implementation of Techniques
o Identify Job Position
o Job Analysis
o Identify KRA’s and KPI’s
o Identify Required
Competencies
o Prepare Competency
Matrix
o Measure Gaps

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Competency Mapping

  • 1. What is Competency Any underlying characteristic required performing a given task, activity, or role successfully can be considered as competency. Competency may take the following forms: O · Knowledge O · Attitude O · Skill
  • 2. FOUR MAJOR COMEPTENCY GROUPS: 1. MANAGERIAL 2. TECHNICAL 3. CONCEPTUAL 4. HUMAN
  • 3. What is Competency Mapping?  Competency mapping is a process through which one assesses and determines one's strengths.  Use of competency mapping is to analyze the combination of strengths in different workers to produce the most effective teams and the highest quality work.
  • 4. Competency Mapping Techniques 1. Behavioral Event Interview 2. STAR Technique 3. Repertory Grid 4. Critical Incident Technique 5. Assessment Centre 6. 360 Degree Feedback
  • 5. Implementation of Techniques o Identify Job Position o Job Analysis o Identify KRA’s and KPI’s o Identify Required Competencies o Prepare Competency Matrix o Measure Gaps