Community pharmacy

COMMUNITY PHARMACY
By:- Dr. Manish Pal Singh,
Associate Professor
1AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA

Definition/Introduction
❑ “Community pharmacy is the term used to describe the provision of
pharmaceutical care by pharmacist”.
❑ Community pharmacy includes all the establishments that are privately
owned and whose function is to serve the society’s need for drug products
and pharmaceutical services.
❑ In India, a community pharmacy is a drug store or medicine shop used by
people residing in the nearby area.
❑ In other word, it is a pharmacy set up in a community to meet the public
medicine and other healthcare needs.
❑ Includes corporate pharmacy chain to pharmacy department in supermarket
and independently owned pharmaceutical shop.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
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❑ Today, community pharmacists play an important role in any country as they take
responsibility for patient’s medicine related needs for access to healthcare.
❑ The role of the pharmacists in the community, and with it their medicine
management, may change in the wake of the rapid growth of domestic medicine
output and national healthcare expenditure.
❑ The genesis of community pharmacy practice in India can be traced back to
British India when allopathic drugs were introduced and were made available
through drug stores towards the end of the nineteenth century.
❑ The practice of prescribing and dispensing was normally a function performed
by doctors. In addition, most doctors trained their clinic assistants to dispense
medicines and assist in the compounding of medicinal preparations.
❑ A community pharmacy, often referred to as retail pharmacy or retail drug
outlets, is places where medicines are stored and dispensed, supplied or sold.
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❑ Pharmacists working in the community practice setting are either diploma
pharmacists or graduate pharmacists.
❑ Pharmacists are registered under the clause (i) and section (ii) of the Pharmacy
Act 1948, and their presence is legally required during the dispensing and selling
of medicines according to Rule 65(15) of the Drugs and Cosmetics Rules 1945.
❑ Responsibilities of community pharmacist detailed by FIP (International
Pharmaceutical Federation).
Scope of Community Pharmacy:
➢ Advancement in research and technology – newer drug in market.
➢ Population explosion – medical facility insufficient for all.
➢ Disease prevention and health promotion in society.
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Spectrum of Pharmacy Education in India
❖D. Pharm.; 10+2; 2; PCI** Last revised 1991
❖B. Pharm. ;10+2; 4; AICTE*, PCI Curriculum is a decade old
❖M. Pharm.; B. Pharm. ;2; AICTE Many disciplines
❖Pharm. D. ;10+2; 6; PCI Started in 2008
❖Pharm. D. (Post B.S.); B.Pharm.; 3; PCI Started in 2008
*: AICTE‐All Indian Council for Technical Education, **PCI‐ Pharmacy Council of
India

Organization of Wholesale & Retail Drug Store
❑ Selection of Pharmacy Site:
➢ A needy town or city should be selected.
➢ Site of the pharmacy should be at the centre of the population to be served to ensure
accessibility and convenience.
➢ A bargain location in terms of rent proves to be a liability than an asset in the long run.
➢ Equipped with adequate and free parking facility.
❑ Ideal Layout Design:
➢ To attract a large number of customers.
➢ To increase the sales of the store.
➢ To reduce the selling expenses to the minimum.
➢ To provide customer satisfaction.
➢ Have adequate space for reserve stock , office and resting space.
➢ To have proper entrance for the newly arrived goods.
➢ To project a professional image and improve general appearance.
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Minimum Area requirements for Retail & Wholesale Pharmacy
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Retail Pharmacy:
10 square meters
Combines retail and
wholesale:
15 square meters

Legal requirements:
❑ In order to obtain a Pharmacy License, a person needs to be a qualified
pharmacist with a degree of B. Pharm or D. Pharm.
❑ Granted to person who have the premise for the business and who engage the
services of a qualified person to supervise the sale of the drugs.
❑ The license for the retail sale of drugs other than the ones mentioned in the
Schedule C,C1 and X are issued in form 20.
❑ For drugs specified in Schedule C and C1 in form 21.
❑ Schedule X drugs in form 20F.
Documents Required for registration:-
– Application form in the format prescribed in the Act.
– A cover letter with application duly signed with the details of name and designation of
the applicant.
– Challan of the fee deposited for registration.
– Blueprint of the premises.
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– Declaration form in the format prescribed in the Act.
– Proof of ownership of the premises.
– Proof of business constitution and registration.
– Affidavit of non-conviction of proprietor or partners or directors under
the Drug and Cosmetics Act, 1940.
– Affidavit of a registered pharmacist or a person equally competent who
will be working for full time.
– Appointment letter from a registered pharmacist or any competent person,
if employed.
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Conditions for Licenses:
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General Licenses:-
❖open to the Public
❖comply with the Drug and
Cosmetics Rule
❖Precaution prescribed by the
licensing authority for the
❖storage of schedule C and C1
drugs should be observed.
Restricted Licenses:-
❖The license for restricted sale of
drugs other than those specified
in Schedule C,C1 and X are issued
in the form 20A
❖Those specified in Schedule C
and C1 but not in X are issued in
the form 21A.
❖Must have adequate premises
equipped with adequate facility
❖Drug Purchase from duly
licensed dealer

Criteria for staff selection:
❑ The qualification of the employee should not fall below the minimum
standard or else the reputation of the pharmacy may get compromised.
❑ ‘Over hiring’ i.e., superior people in inferior jobs, should be avoided as this
will lead to an adverse effect on staff morale and efficiency.
❑ The details of job, its relation to other job, working hours, pay scale , etc.
❑ Selection of personnel – tests, interviews , etc.
❑ Orientation and training of staff.
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Coding of drug:
▪ Essential for good store keeping.
▪ Ambiguity in description is avoided.
▪ Length of description minimized.
▪ Codes ensure of items lying in the floor.
▪ Item easily identified when it is known by more than one name.
Stocking of drugs:
▪ Stored in alphabetical order.
▪ Provides a channel for distribution of drugs.
▪ Drugs readily available in the pharmacy.
▪ Enables correct storage of drugs e.g., antibiotics and vaccines in refrigerator.
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Maintenance of Records:
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Drug
Store
Records

Legal records:
➢ According to federal and state law.
➢ Adequate and up to date records should be maintained according to Drugs and
cosmetics act 1940, Rules 1945 and the Poison Act 1919.
➢ Maintain adequate record related to acquisition and disposition of certain drugs.
➢ Records of distribution of poisonous and hazardous substances.
Patients records:
➢ Patients drug history.
➢ Information on all kinds ok information about kinds and amount of drugs taken by
average patients.
➢ Source of information on insurance claims and income tax deduction of patients.
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Financial records:
➢ For making sound decision regarding future needs , inventory requirements, etc.
➢ For evaluation of past operations, planning of present activities , forecasting needs,
and controlling the activities.
➢ Analyzing revenues and expenses.
➢ Measuring return on investment.
➢ Help ensure profitable operations.
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Community pharmacy

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