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COMMUNITY PHARMACY
By:- Dr. Manish Pal Singh,
Associate Professor
1AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA
Definition/Introduction
❑ “Community pharmacy is the term used to describe the provision of
pharmaceutical care by pharmacist”.
❑ Community pharmacy includes all the establishments that are privately
owned and whose function is to serve the society’s need for drug products
and pharmaceutical services.
❑ In India, a community pharmacy is a drug store or medicine shop used by
people residing in the nearby area.
❑ In other word, it is a pharmacy set up in a community to meet the public
medicine and other healthcare needs.
❑ Includes corporate pharmacy chain to pharmacy department in supermarket
and independently owned pharmaceutical shop.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
2
❑ Today, community pharmacists play an important role in any country as they take
responsibility for patient’s medicine related needs for access to healthcare.
❑ The role of the pharmacists in the community, and with it their medicine
management, may change in the wake of the rapid growth of domestic medicine
output and national healthcare expenditure.
❑ The genesis of community pharmacy practice in India can be traced back to
British India when allopathic drugs were introduced and were made available
through drug stores towards the end of the nineteenth century.
❑ The practice of prescribing and dispensing was normally a function performed
by doctors. In addition, most doctors trained their clinic assistants to dispense
medicines and assist in the compounding of medicinal preparations.
❑ A community pharmacy, often referred to as retail pharmacy or retail drug
outlets, is places where medicines are stored and dispensed, supplied or sold.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
3
❑ Pharmacists working in the community practice setting are either diploma
pharmacists or graduate pharmacists.
❑ Pharmacists are registered under the clause (i) and section (ii) of the Pharmacy
Act 1948, and their presence is legally required during the dispensing and selling
of medicines according to Rule 65(15) of the Drugs and Cosmetics Rules 1945.
❑ Responsibilities of community pharmacist detailed by FIP (International
Pharmaceutical Federation).
Scope of Community Pharmacy:
➢ Advancement in research and technology – newer drug in market.
➢ Population explosion – medical facility insufficient for all.
➢ Disease prevention and health promotion in society.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
4
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
5
Spectrum of Pharmacy Education in India
❖D. Pharm.; 10+2; 2; PCI** Last revised 1991
❖B. Pharm. ;10+2; 4; AICTE*, PCI Curriculum is a decade old
❖M. Pharm.; B. Pharm. ;2; AICTE Many disciplines
❖Pharm. D. ;10+2; 6; PCI Started in 2008
❖Pharm. D. (Post B.S.); B.Pharm.; 3; PCI Started in 2008
*: AICTE‐All Indian Council for Technical Education, **PCI‐ Pharmacy Council of
India
Organization of Wholesale & Retail Drug Store
❑ Selection of Pharmacy Site:
➢ A needy town or city should be selected.
➢ Site of the pharmacy should be at the centre of the population to be served to ensure
accessibility and convenience.
➢ A bargain location in terms of rent proves to be a liability than an asset in the long run.
➢ Equipped with adequate and free parking facility.
❑ Ideal Layout Design:
➢ To attract a large number of customers.
➢ To increase the sales of the store.
➢ To reduce the selling expenses to the minimum.
➢ To provide customer satisfaction.
➢ Have adequate space for reserve stock , office and resting space.
➢ To have proper entrance for the newly arrived goods.
➢ To project a professional image and improve general appearance.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
6
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
7
Minimum Area requirements for Retail & Wholesale Pharmacy
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
8
Retail Pharmacy:
10 square meters
Combines retail and
wholesale:
15 square meters
Legal requirements:
❑ In order to obtain a Pharmacy License, a person needs to be a qualified
pharmacist with a degree of B. Pharm or D. Pharm.
❑ Granted to person who have the premise for the business and who engage the
services of a qualified person to supervise the sale of the drugs.
❑ The license for the retail sale of drugs other than the ones mentioned in the
Schedule C,C1 and X are issued in form 20.
❑ For drugs specified in Schedule C and C1 in form 21.
❑ Schedule X drugs in form 20F.
Documents Required for registration:-
– Application form in the format prescribed in the Act.
– A cover letter with application duly signed with the details of name and designation of
the applicant.
– Challan of the fee deposited for registration.
– Blueprint of the premises.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
9
– Declaration form in the format prescribed in the Act.
– Proof of ownership of the premises.
– Proof of business constitution and registration.
– Affidavit of non-conviction of proprietor or partners or directors under
the Drug and Cosmetics Act, 1940.
– Affidavit of a registered pharmacist or a person equally competent who
will be working for full time.
– Appointment letter from a registered pharmacist or any competent person,
if employed.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
10
Conditions for Licenses:
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
11
General Licenses:-
❖open to the Public
❖comply with the Drug and
Cosmetics Rule
❖Precaution prescribed by the
licensing authority for the
❖storage of schedule C and C1
drugs should be observed.
Restricted Licenses:-
❖The license for restricted sale of
drugs other than those specified
in Schedule C,C1 and X are issued
in the form 20A
❖Those specified in Schedule C
and C1 but not in X are issued in
the form 21A.
❖Must have adequate premises
equipped with adequate facility
❖Drug Purchase from duly
licensed dealer
Criteria for staff selection:
❑ The qualification of the employee should not fall below the minimum
standard or else the reputation of the pharmacy may get compromised.
❑ ‘Over hiring’ i.e., superior people in inferior jobs, should be avoided as this
will lead to an adverse effect on staff morale and efficiency.
❑ The details of job, its relation to other job, working hours, pay scale , etc.
❑ Selection of personnel – tests, interviews , etc.
❑ Orientation and training of staff.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
12
Coding of drug:
▪ Essential for good store keeping.
▪ Ambiguity in description is avoided.
▪ Length of description minimized.
▪ Codes ensure of items lying in the floor.
▪ Item easily identified when it is known by more than one name.
Stocking of drugs:
▪ Stored in alphabetical order.
▪ Provides a channel for distribution of drugs.
▪ Drugs readily available in the pharmacy.
▪ Enables correct storage of drugs e.g., antibiotics and vaccines in refrigerator.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
13
Maintenance of Records:
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
14
Drug
Store
Records
Legal records:
➢ According to federal and state law.
➢ Adequate and up to date records should be maintained according to Drugs and
cosmetics act 1940, Rules 1945 and the Poison Act 1919.
➢ Maintain adequate record related to acquisition and disposition of certain drugs.
➢ Records of distribution of poisonous and hazardous substances.
Patients records:
➢ Patients drug history.
➢ Information on all kinds ok information about kinds and amount of drugs taken by
average patients.
➢ Source of information on insurance claims and income tax deduction of patients.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
15
Financial records:
➢ For making sound decision regarding future needs , inventory requirements, etc.
➢ For evaluation of past operations, planning of present activities , forecasting needs,
and controlling the activities.
➢ Analyzing revenues and expenses.
➢ Measuring return on investment.
➢ Help ensure profitable operations.
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
16
AGRA PUBLIC PHARMACY COLLEGE,
ARTONI, AGRA, UP, INDIA
17

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Community pharmacy

  • 1. COMMUNITY PHARMACY By:- Dr. Manish Pal Singh, Associate Professor 1AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA
  • 2. Definition/Introduction ❑ “Community pharmacy is the term used to describe the provision of pharmaceutical care by pharmacist”. ❑ Community pharmacy includes all the establishments that are privately owned and whose function is to serve the society’s need for drug products and pharmaceutical services. ❑ In India, a community pharmacy is a drug store or medicine shop used by people residing in the nearby area. ❑ In other word, it is a pharmacy set up in a community to meet the public medicine and other healthcare needs. ❑ Includes corporate pharmacy chain to pharmacy department in supermarket and independently owned pharmaceutical shop. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 2
  • 3. ❑ Today, community pharmacists play an important role in any country as they take responsibility for patient’s medicine related needs for access to healthcare. ❑ The role of the pharmacists in the community, and with it their medicine management, may change in the wake of the rapid growth of domestic medicine output and national healthcare expenditure. ❑ The genesis of community pharmacy practice in India can be traced back to British India when allopathic drugs were introduced and were made available through drug stores towards the end of the nineteenth century. ❑ The practice of prescribing and dispensing was normally a function performed by doctors. In addition, most doctors trained their clinic assistants to dispense medicines and assist in the compounding of medicinal preparations. ❑ A community pharmacy, often referred to as retail pharmacy or retail drug outlets, is places where medicines are stored and dispensed, supplied or sold. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 3
  • 4. ❑ Pharmacists working in the community practice setting are either diploma pharmacists or graduate pharmacists. ❑ Pharmacists are registered under the clause (i) and section (ii) of the Pharmacy Act 1948, and their presence is legally required during the dispensing and selling of medicines according to Rule 65(15) of the Drugs and Cosmetics Rules 1945. ❑ Responsibilities of community pharmacist detailed by FIP (International Pharmaceutical Federation). Scope of Community Pharmacy: ➢ Advancement in research and technology – newer drug in market. ➢ Population explosion – medical facility insufficient for all. ➢ Disease prevention and health promotion in society. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 4
  • 5. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 5 Spectrum of Pharmacy Education in India ❖D. Pharm.; 10+2; 2; PCI** Last revised 1991 ❖B. Pharm. ;10+2; 4; AICTE*, PCI Curriculum is a decade old ❖M. Pharm.; B. Pharm. ;2; AICTE Many disciplines ❖Pharm. D. ;10+2; 6; PCI Started in 2008 ❖Pharm. D. (Post B.S.); B.Pharm.; 3; PCI Started in 2008 *: AICTE‐All Indian Council for Technical Education, **PCI‐ Pharmacy Council of India
  • 6. Organization of Wholesale & Retail Drug Store ❑ Selection of Pharmacy Site: ➢ A needy town or city should be selected. ➢ Site of the pharmacy should be at the centre of the population to be served to ensure accessibility and convenience. ➢ A bargain location in terms of rent proves to be a liability than an asset in the long run. ➢ Equipped with adequate and free parking facility. ❑ Ideal Layout Design: ➢ To attract a large number of customers. ➢ To increase the sales of the store. ➢ To reduce the selling expenses to the minimum. ➢ To provide customer satisfaction. ➢ Have adequate space for reserve stock , office and resting space. ➢ To have proper entrance for the newly arrived goods. ➢ To project a professional image and improve general appearance. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 6
  • 7. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 7
  • 8. Minimum Area requirements for Retail & Wholesale Pharmacy AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 8 Retail Pharmacy: 10 square meters Combines retail and wholesale: 15 square meters
  • 9. Legal requirements: ❑ In order to obtain a Pharmacy License, a person needs to be a qualified pharmacist with a degree of B. Pharm or D. Pharm. ❑ Granted to person who have the premise for the business and who engage the services of a qualified person to supervise the sale of the drugs. ❑ The license for the retail sale of drugs other than the ones mentioned in the Schedule C,C1 and X are issued in form 20. ❑ For drugs specified in Schedule C and C1 in form 21. ❑ Schedule X drugs in form 20F. Documents Required for registration:- – Application form in the format prescribed in the Act. – A cover letter with application duly signed with the details of name and designation of the applicant. – Challan of the fee deposited for registration. – Blueprint of the premises. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 9
  • 10. – Declaration form in the format prescribed in the Act. – Proof of ownership of the premises. – Proof of business constitution and registration. – Affidavit of non-conviction of proprietor or partners or directors under the Drug and Cosmetics Act, 1940. – Affidavit of a registered pharmacist or a person equally competent who will be working for full time. – Appointment letter from a registered pharmacist or any competent person, if employed. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 10
  • 11. Conditions for Licenses: AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 11 General Licenses:- ❖open to the Public ❖comply with the Drug and Cosmetics Rule ❖Precaution prescribed by the licensing authority for the ❖storage of schedule C and C1 drugs should be observed. Restricted Licenses:- ❖The license for restricted sale of drugs other than those specified in Schedule C,C1 and X are issued in the form 20A ❖Those specified in Schedule C and C1 but not in X are issued in the form 21A. ❖Must have adequate premises equipped with adequate facility ❖Drug Purchase from duly licensed dealer
  • 12. Criteria for staff selection: ❑ The qualification of the employee should not fall below the minimum standard or else the reputation of the pharmacy may get compromised. ❑ ‘Over hiring’ i.e., superior people in inferior jobs, should be avoided as this will lead to an adverse effect on staff morale and efficiency. ❑ The details of job, its relation to other job, working hours, pay scale , etc. ❑ Selection of personnel – tests, interviews , etc. ❑ Orientation and training of staff. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 12
  • 13. Coding of drug: ▪ Essential for good store keeping. ▪ Ambiguity in description is avoided. ▪ Length of description minimized. ▪ Codes ensure of items lying in the floor. ▪ Item easily identified when it is known by more than one name. Stocking of drugs: ▪ Stored in alphabetical order. ▪ Provides a channel for distribution of drugs. ▪ Drugs readily available in the pharmacy. ▪ Enables correct storage of drugs e.g., antibiotics and vaccines in refrigerator. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 13
  • 14. Maintenance of Records: AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 14 Drug Store Records
  • 15. Legal records: ➢ According to federal and state law. ➢ Adequate and up to date records should be maintained according to Drugs and cosmetics act 1940, Rules 1945 and the Poison Act 1919. ➢ Maintain adequate record related to acquisition and disposition of certain drugs. ➢ Records of distribution of poisonous and hazardous substances. Patients records: ➢ Patients drug history. ➢ Information on all kinds ok information about kinds and amount of drugs taken by average patients. ➢ Source of information on insurance claims and income tax deduction of patients. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 15
  • 16. Financial records: ➢ For making sound decision regarding future needs , inventory requirements, etc. ➢ For evaluation of past operations, planning of present activities , forecasting needs, and controlling the activities. ➢ Analyzing revenues and expenses. ➢ Measuring return on investment. ➢ Help ensure profitable operations. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 16
  • 17. AGRA PUBLIC PHARMACY COLLEGE, ARTONI, AGRA, UP, INDIA 17