This document discusses various communication skills, including interpersonal communication, cross-cultural communication, and assertive communication. It defines communication, outlines different types of communication skills like verbal and nonverbal communication. The document also explains objectives of interpersonal communication skills, essentials of good communication with dos and don'ts, importance of cross-cultural communication and understanding differences in gestures across cultures. Lastly, it describes the meaning of assertiveness, assertive rights and goals of demonstrating assertive behavior.
In this workshop are developed all the aspects how to use and improve the communication skills in business. There are not only the main pillars of how to develop good skills, but also good cartoons-examples of them, so participants in the workshop can be interactive in the process.
In this workshop are developed all the aspects how to use and improve the communication skills in business. There are not only the main pillars of how to develop good skills, but also good cartoons-examples of them, so participants in the workshop can be interactive in the process.
Communication Skills by Joycee Pillay.pptxJoyceePillay
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverbs .
Communication Skills by Joycee Pillay.pptxJoyceePillay
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverbs
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverbs
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverb
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age
Communication Skills by Joycee Pillay.pptxJoyceePillay
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverbs .
Communication Skills by Joycee Pillay.pptxJoyceePillay
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverbs
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverbs
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age where you come in contact with the corporate world
Where you need to enhance the way you communicate, to express oneself in a very formal and decipline language.
The feeling of shyness and embarrassment when you try to express yourself but aren't able to are you are just out of vocabularies or you just miss the grammatical order of sentences formation are normal to say but unbearable to feel
At these drastically enhanced and virtually forecasted areas of human race the language and the mode of communication are the only methods of expressing ourselves.
Keeping the trends and traditional values in mind usage of words has been changed so far
But the sentence formation has experienced most of the changes where phrasal verbs and phrases, idioms and proverb
In this world of quick and rapid development and growth
There are many such scenario which are faced by the youth of today's gener
Not only the youth but also the age
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
2. OBJECTIVES
Introduction to communication skills
Interpersonal communication skills
Cross Culture Communication skills
Assertive Communication skills
3. What is COMMUNICATION?
Communication is an art of transmitting
information, ideas and attitudes from one
person to another.
or
Communication is the process of meaningful
interaction among human beings.
4. Types of Communication Skills
There are two types of communications
1. Verbal Communication (Oral and written communication)
2. Non- verbal communication
5. Verbal and Nonverbal communication
Verbal Communication
A medium for communication that entails talking
using the spoken word, such as talking face-to-face, on a
telephone, or as a speech.
Non Verbal Communication
Nonverbal communication is the process of
communication through sending and receiving wordless
cues between people. It includes all aspects such as eye -
contact, body language, facial expressions, gestures etc.
also become a part of the communicating process.
6. Oral Communication
The term oral means anything “Pertaining to mouth”. The
words and the manner in which words are pronounced either
by the way of face to face communication or through some
mechanical or electrical device.
7. Written Communication
The Communication in which the information is exchanged
in the written or printed form. It creates a record and can be
preserved.
8. Essentials of Communication
DOs
Always think ahead about what you are going to say
Use simple words and phrases that are understood by everybody
Increase your knowledge on all subjects you are required to speak
Speak clearly and audibly
Check twice with the listener whether you have been understood accurately or
not
In case of an interruption, always do a little recap of what has been already said
Always pay undivided attention to the speaker while listening
While listening, always make notes of important points.
Always ask for clarification if you have failed to grasp other's point of view.
Repeat what the speaker has said to check whether you have understood
accurately.
9. Essentials of Communication
Don'ts
Do not instantly react and mutter something in anger.
Do not use technical terms & terminologies not understood by majority of
people.
Do not speak too fast or too slow.
Do not speak in inaudible surroundings, as you won’t be heard.
Do not assume that everybody understands you.
While listening do not glance here and there as it might distract the speaker
Do not interrupt the speaker.
Do not jump to the conclusion that you have understood every thing
10. Interpersonal Communication Skills
Interpersonal Communication is a social process involving
understanding and transfer of information from one person to
others.
11. What is Interpersonal Communication Skill?
This is direct, face-to-face communication which occurs
between two persons. It is essentially a dialogue or a
conversation between two or more people.
Interpersonal communication may be:
Focused Interactions
Unfocused Interactions
12. Interpersonal Communication Skills
Interpersonal Skills are critical to good communication.
Let’s have a look at some great tips for better
interpersonal communication skills:
First Listen
Questions
Be Interested
Relax
Smile
Be Enthusiastic
Be Assertive
13. Uses of Interpersonal Communication
Most of us engage in some form of Interpersonal Communication on a
regular basis, how well we communicate with others is a measure of
our Interpersonal skills. Interpersonal communication is a key life skill
and can be used to:
Give and collect information.
Influence the attitudes and behaviors of others.
Form contacts and maintain relationships.
Make sense of the world and our experiences in it.
Express personal needs and understand the needs of others.
Give and receive emotional support.
Make decisions and solve problems.
Anticipate and predict behavior.
14. Cross Culture Communication Skills
What is Culture?
Culture is the systems of knowledge shared by a
relatively large group of people.
Culture is the lens through which we view the world.
15. Cross Culture Communication Skills
Definition
Cross-cultural communication, which is also
frequently referred as intercultural communication,
is a field of study that looks at how people from
differing cultural backgrounds endeavor to
communicate.
16. Why Cross Culture is important?
Business opportunities
Job opportunities
Sharing of views and ideas
Talent improvisation
An understanding of diverse market
17. Meanings of hand gestures in
different cultures
US= OK JAPAN=MONEY
RUSSIA=ZERO BRAZIL=INSULT
18. Cross Culture Communication Skills
5 Key Points
1. Adapt to resolve awkward situations.
2. Learn foreign languages in oral communication.
3. Be aware of nonverbal messages in intercultural
communication.
4. Use plain and simple written messages in intercultural
communication.
5. Enrich communication skills among diverse workplace
audiences.
20. Why Assertiveness is important?
Assertive Communication involves respect for
the boundaries of oneself and others.
Assertiveness is the ability to express our needs
and rights, positive and negative feelings without
violating others rights and limits of others.
21. Assertive Rights
You have right to be assertive.
You have the right to request that others change
their behavior if they are infringing on your rights.
You have the rights to use your time to answer
questions.
You have the right to express your needs even if
they are illogical.
22. Goals of Assertive Behavior
To get and give respect.
To ask for fair play.
To leave room for compromise when the needs
and rights of two people conflict.
To communicate and develop mutuality in
relationships.