Classroom Guidance, profile picture
Uploaded byClassroom Guidance
35,136 views

Communications Level 5 Learner's Record

The document is a communications learner's record designed to guide students in completing a level 5 communications minor award through various exercises and assessments. It covers topics such as communication theory, personal writing, listening, speaking, and information technology, providing structured tasks for learners to complete. The record emphasizes the importance of validating original work and includes various templates and prompts for written assignments, presentations, and reports.

Embed presentation

1 / 116
2 / 116
3 / 116
4 / 116
5 / 116
6 / 116
7 / 116
8 / 116
9 / 116
10 / 116
11 / 116
12 / 116
Most read
13 / 116
Most read
14 / 116
15 / 116
Most read
16 / 116
17 / 116
18 / 116
19 / 116
20 / 116
21 / 116
22 / 116
23 / 116
24 / 116
25 / 116
26 / 116
27 / 116
28 / 116
29 / 116
30 / 116
31 / 116
32 / 116
33 / 116
34 / 116
35 / 116
36 / 116
37 / 116
38 / 116
39 / 116
40 / 116
41 / 116
42 / 116
43 / 116
44 / 116
45 / 116
46 / 116
47 / 116
48 / 116
49 / 116
50 / 116
51 / 116
52 / 116
53 / 116
54 / 116
55 / 116
56 / 116
57 / 116
58 / 116
59 / 116
60 / 116
61 / 116
62 / 116
63 / 116
64 / 116
65 / 116
66 / 116
67 / 116
68 / 116
69 / 116
70 / 116
71 / 116
72 / 116
73 / 116
74 / 116
75 / 116
76 / 116
77 / 116
78 / 116
79 / 116
80 / 116
81 / 116
82 / 116
83 / 116
84 / 116
85 / 116
86 / 116
87 / 116
88 / 116
89 / 116
90 / 116
91 / 116
92 / 116
93 / 116
94 / 116
95 / 116
96 / 116
97 / 116
98 / 116
99 / 116
100 / 116
101 / 116
102 / 116
103 / 116
104 / 116
105 / 116
106 / 116
107 / 116
108 / 116
109 / 116
110 / 116
111 / 116
112 / 116
113 / 116
114 / 116
115 / 116
116 / 116
1
This Communications Learner’s Record was written by: Tracy Byrne and Deirdre Power 2013 It is intended to support the learner in PLC, BTEI, VTOS and any course with a Communications Minor Award (5N0690) at Level 5 Standard in the National Framework of Qualifications. Providers are responsible for validating programmes leading to National Certification. Editor: Brian Comerford National Framework of Qualifications You Are Here www.classroomguidance.com 2
VERIFICATION OF AUTHORSHIP I certify that this material is my original work. I declare that no other person’s work has been used without due acknowledgement. I have not presented this work for examination in any other course or unit at this or any other centre. Signed (Student): ____________________ Date: ______________ 3
Instructions & Contents  You will need to complete all yellow and red sections of this workbook.  Together with your teacher/facilitator, you will choose which green sections to complete.  Use the checklist in the appendix to make sure you have completed enough optional elements. 4
UNIT CONTENTS Page No. 1. About Communications  Exercise 1.1 Communications’ Module 2  Exercise 1.2 Learning Objectives 3 2. Communications’ Theory  Exercise 2.1 The Communication Process 5  Exercise 2.2 Different Types of Listening 6  Exercise 2.3 Listening Behaviours and Barriers 7  Exercise 2.4 Formal and Informal Language 8  Exercise 2.5 Non-verbal Communication 9 SECTION 1: Writing PERSONAL WRITING 3. Poetry  Exercise 3.1 Poetic Devices 11  Draft 3.2 Limerick 12  Draft 3.3 Poem 12 4. Short Story  Exercise 4.1 Structure of a Short Story 14  Exercise 4.2 Third Person Narration 15  Exercise 4.3 Short Story Plan 16  Draft 4.4 Short Story 17 5. Book / Film Review  Draft 5.1 Book Review / Film Review 21 FORMAL WRITING 6. Report  Sample 6.1 Special Report 30  Exercise 6.2 Special Report Headings 35  Exercise 6.3 Type your Special Report 36 7. Formal Letters  Exercise 7.1 Formal and Informal Letters 38  Sample 7.2 Letter of Application 39  Draft 7.3 Write a Letter of Application 40  Sample 7.4 Letter of Complaint 41  Draft 7.5 Write a Letter of Complaint 42 8. Curriculum Vitae and Application Forms  Exercise 8.1 Identify the Key Items in a C.V. 44  Draft 8.2 Create your own C.V. 45  Exercise 8.3 Fill in an Application Form 47 9. Memorandum (Memo)  Exercise 9.1 Memo Writing 49 5
10. Group Meeting Documents  Exercise 10.1 Types of Meetings 52  Exercise 10.2 Meeting Participants 52  Exercise 10.3 Identify your Role and Responsibilities 54  Exercise 10.4 Notice 55  Exercise 10.5 Agenda Plan 56  Draft 10.6 Agenda 57  Sample 10.7 Minutes 58  Exercise 10.8 Minutes Plan 60 SECTION 2: Listening and Speaking 10. Group Meeting 52 11. Group Discussion  Exercise 11.1 Presenting your Point of View 63 12. Oral Presentation  Exercise 12.1 Signposting 65  Exercise 12.2 Presentation Outline 66 13. Interview  Exercise 13.1 Common Job Interview Questions 68  Exercise 13.2 Interview Preparation 69 SECTION 3: Reading 14. Comprehensions  Exercise 14.1 Word Meanings from Context 71  Exercise 14.2 Literary Comprehension 72  Exercise 14.3 Vocational Comprehension 74 SECTION 4: Information and Communication Technology (ICT) 15. ICT. Theory  Exercise 15.1 ICT Legislation 76  Exercise 15.2 Rationale for choosing Different 77 Technologies 16. ICT Skills Demonstration  Guide 16.1 Internet Navigation 80  Exercise 16.2 Search Engines 84  Guide 16.3 Setting up an Email Account 85  Guide 16.4 Sending an Email with an Attachment 89 17. ICT Essay 93 APPENDIX 1. Checklist 103 2. Collection of Work marking sheet 104 3. Skills Demonstration marking sheet 105 4. Notes 106 6
Unit 1 Course Outline 7
1.1 About Communications Slide 4 Unit 1 What is a core module? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ How many hours are required to be spent on direct and self-directed learning in this module? ___________________________________________________________________ What does this programme module aim to do? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 8
Slide 8 1.2 Learning Objectives Unit 1 What are the five main learning objectives of this Communications' module? 1 2 3 4 5 9
Unit 2 Communications’ Theory 10
2.1 The Communication Process Slide 3 Unit 2 Outline the meanings of the following terms in your own words: 1. Sender 2. Receiver 3. Message 4. Channel 5. Noise 6. Feedback 11
Slide 6 2.2 Different Types of Listening Unit 2 Read the situations below and then write down the particular type of listening that would be employed in each case. B. The girl C. The couple listened concentrated on what carefully to the estate her teacher had to say agent as he gave the about the theme of the particulars of the poem. property. A. The boy smiled as D. The car salesman he sat and listened to listened while the old his favourite type of man explained his need music. for a particular car model. A. B. C. D. 12
Slide 7 2.3 Behaviours and Barriers Unit 2 Place each of the following under the appropriate heading:  Noise or distractions  The ability to distinguish between important and non-  Poor concentration essential information.  Focus  Poor physical or mental state  Disinterest in subject  Appropriate facial expression  Prejudice  Message too complex  Disinterest in speaker  Eye contact  Good attention span  Control of responses Behaviours required for Barriers that prevent us effective listening: from actively listening: 13
Slide 12 2.4 Formal and Informal Language Unit 2 Read the phrases from the slide and write each of the letters into the correct section of the grid below. Discuss your answers with the person beside you. Do you have the same answers? If not, list some reasons why you think your answers are different? 14
Slide 15 2.5 Non-Verbal Communication Unit 2 What is non-verbal communication? ___________________________________________________________________ ___________________________________________________________________ Write down examples of non-verbal communication in the space provided below and explain each example in your own words. 15
Unit 3 Poetry 16
Slide 8 3.1 Poetic Devices Unit 3 Name four poetic devices you have studied and write a brief description of each in the spaces below. 17
Slide 10 3.1 Limerick Unit 3 Write your own Limerick below. 3.2 Poem Write your own poem below. __________________________ _________________________ __________________________ _________________________ __________________________ _________________________ __________________________ _________________________ __________________________ _________________________ __________________________ _________________________ __________________________ _________________________ __________________________ _________________________ __________________________ _________________________ __________________________ _________________________ __________________________ 18
Unit 4 Short Story 19
Slide 5 4.1 The Structure of a Short Story Unit 4 Outline the structure of a short story under the following headings: Complication _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ Introduction Resolution ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ 20
Slide 12 4.2 Third Person Narration Unit 4 Re-write this paragraph in the third person. I paused in the doorway and glanced at the guards standing on the street next to their cars. I instantly regretted it. One guard looked up and caught my stare. I hurried over to my car. I needed to stash the gun, fast. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 4.3 Plan your Short Story Use the skeleton mind map on the next page to layout the main ideas that you wish to include in your short story. 21
Slide 18 Unit 4 4.4 22
Short Story Write your draft short story below. You can choose to write about any topic. _____________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 23
_________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 24
_________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 25
_________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 26
_________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________ 27
Unit 5 Review 28
Slide 6 5.1 Book / Film Review Unit 5 Write a short review of a book you have read or a film you have seen. Follow the prompts and questions on the left hand page to write your review on the right hand page. Your review should have paragraphs and be written in essay style. Pay particular attention to spelling and grammar and write full sentences. The review should give enough details about the book or the film without giving away any essential elements such as the plot, the ending or any twists. BOOK REVIEW FILM REVIEW PARAGRAPH 1- INTRODUCTION PARAGRAPH 1- INTRODUCTION What is the title of the book? What is the name of the film? Give some details about the author. What year was it released? These details can often be found on the inside cover of the book. Give details about the director, the producer and the screen play writer. Identify the author's target audience. Include details about the book if the film is an adaptation. What genre/type of book is it? Who is the intended audience? What themes are dealt with in the book? What type of film is it? Examples: Examples:  Fantasy  Mystery  Fantasy  Mystery  Comedy  Biography  Disaster  Biography  Historical  Non-fiction  Detective  Comedy  Science Fiction  Science Fiction What style of writing was used by the What themes are dealt with in the film? author? From whose point of view is the story Who is the narrator of the story? told? 29
Review Print a picture of the front cover of the book or the official film poster for your review and paste it here. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 30
BOOK REVIEW FILM REVIEW PARAGRAPH 2- CHARACTERS PARAGRAPH 2- CHARACTERS Main character Main character  Describe the main character. For  Describe the main character. For example: what they look like, what example: what they look like, their personality is like and what what their personality is like and their purpose is in the book. what their purpose is in the film.  Give your opinion on the main  Give your opinion on the main character. character.  Describe a situation that the  Describe a situation that the character is involved in without character is involved in without revealing details. revealing details. Other characters Other characters  Describe one or two other  Describe one or two other important characters. important characters.  Give details about their  Give details about their relationship with the main relationship with the main character and/or their purpose in character and/or their purpose in the story. the story. Say what you like or dislike about the Actors characters you have described.  Give some basic details about the actors who play these characters.  What do you think of the decisions made by the casting director? Which characters do you like and which do you dislike? 31
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 32
BOOK REVIEW FILM REVIEW PARAGRAPH 3- SETTING PARAGRAPH 3- SETTING Describe the time and place of the story. Describe the time and place of the film. Comment on the importance of the What impact does the setting have on setting to the story? the characters? How does the setting make the story What effect does the setting have on exciting? the story? What impact does the setting have on When does the action take place? the characters? What imagery is used and what effect Comment on the descriptive language does it have? used by the author. (Is the language detailed enough for you to imagine a What effects are used and how do they picture of the setting/characters?) enhance the film? Examples:  Special effects  Wide/sweeping/tight shots  Action sequences  CGI Describe the lighting used in the film. How does the soundtrack add to the story? PARAGRAPH 4- THEME PARAGRAPH 4- THEME What is the author trying to say in this What is the director trying to say in this story? story? What is the moral of the story? What is the moral of the story? What is the story about? What is the story about? Give an outline of the story without Give an outline of the story without revealing any important details or revealing any important details or surprise twists. surprise twists. 33
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 34
BOOK REVIEW FILM REVIEW PARAGRAPH 5- PLOT PARAGRAPH 5- PLOT Write a summary of the story. List 5 or Write a summary of the film. List 5 or 6 6 events that happened in the story in events that happened in the story in the order in which they occurred. the order in which they occurred.  Your summary should be an  Your summary should be an overview. Don’t give too many overview. Don’t give too many details. details.  It should only be 5-6 sentences  It should only be 5-6 sentences long. long.  This is a review, not a report, so  This is a review, not a report, so don’t give away the ending. don’t give away the ending. Did the book follow a predictable story Did the film follow a predictable story line or was it unexpected? (Was the line or was it unexpected? (Was the story confusing? Was the story story confusing? Was the story believable?) believable?) PARAGRAPH 6- EVALUATION PARAGRAPH 6- EVALUATION What did you think of the book? What did you think of the film? What did you like and dislike about the What did you like and dislike about the book? film? What changes, if any, would you What changes, if any, would you make? make? Comment on the ending. (The ending Comment on the ending. (The ending was exciting, unexpected, predictable was exciting, unexpected, predictable etc. Don’t include this sentence if it is etc. Don’t include this sentence if it is going to reveal too much information.) going to reveal too much information.) How did the book affect you? How did the film affect you? How well has the book achieved its How well has the film achieved its goal? goal? To whom would you recommend the To whom would you recommend the book? film? 35
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 36
Unit 6 Report 37
Slide 16 6.1 Special Report Unit 6 Read the sample report below. Report on Parking Facilities at Murphy’s Supermarket, Ballyfoyle, Co. Wexford 1. Terms of Reference “As requested by the management of Murphy’s Supermarket, to investigate the adequacy of the parking facilities at the supermarket and to make any necessary recommendations.” 2. Methods of Procedure 2.1 Over the period of one week, cars parked in the car park were counted every hour on the hour from 9am to 5pm (the opening hours of the supermarket). 2.2 During observations of the car park at peak periods, photographs were taken of cars incorrectly parked and/or parking outside of the car park due to lack of available spaces. 2.2 Staff of Murphy’s Supermarket were consulted to ascertain the number of vehicles requiring parking facilities. 2.3 A meeting was held with staff, management and local residents to discuss issues with regard to the car parking facilities. 2.4 Customers were surveyed to ascertain their level of satisfaction with the parking facilities available. 2.5 The area around the supermarket was mapped to identify possible ways of increasing the parking facilities. 3. Findings 3.1 There is only one designated car park, containing 40 parking spaces in total. 3.2 There are only two parking spaces available for people or families with special needs. 3.3 30 staff members and up to 280 customers require parking every day. 3.4 Illegal parking is causing traffic congestion in the streets around the supermarket. 3.5 Local residents are unable to park outside their properties due to overflow from Murphy’s Supermarket car park. 3.6 There are no facilities for bicycles so cyclists park their bicycles in car parking spaces. 3.7 Some parking spaces are not properly utilised as just one motorcycle may be parked in it. 38
3.8 Street parking on double yellow lines is frequent as the car park is often full to capacity. 3.9 Cars parked on double yellow lines cause traffic congestion on the streets around the supermarket. 3.10 There is a two acre plot of unused land, adjacent to the current car park. This belongs to a local businessman. 3.11 Map 39
3.12 Photographic Evidence 3.12.1 Cars incorrectly parked reduce the number of available parking spaces. 3.12.2 Overflow from the car park during peak periods. 3.12.3 On-street parking and double parking on a street adjacent to the supermarket. 40
3.13 Survey Results 3.13.1 Cars parked in Murphy’s Supermarket car park. 3.13.2 Customer satisfaction with current car parking facilities. 41
4. Conclusions 4.1 The number of parking spaces available is inadequate for the number of staff and customers who need parking. This problem is particularly prevalent at peak times such as 3pm on weekdays and all day Saturday. 4.2 Families with special needs are often unable to find suitable parking and are forced to park in spaces with insufficient space or in areas where there is a threat to safety when loading and unloading their cars. 4.3 Some customers are parking on the street, taking up local residents’ parking spaces. 4.4 Some customers are double parking or parking on a double yellow line which causes traffic problems in the area. 4.5 Some people are parking incorrectly, even when spaces are available, thus reducing the amount of available spaces further. 4.6 Motorcyclists are taking up car parking spaces. 4.7 Bicycles are causing an obstruction in the supermarket car park. 4.8 The vacant plot of land could be used by the supermarket to extend their parking facilities. 5. Recommendations 5.1 The management of Murphy’s Supermarket should approach the owner of the vacant plot of land, adjacent to the current car park, with a view to buying or renting the land in order to extend the size of the car park. 5.2 Provide extra car parking spaces for staff and customers. 5.3 Reserve 5 parking spaces near the front entrance of the car park for families and people with special needs. 5.4 Hire a parking attendant to; ensure people are parking correctly in designated spaces, direct customers to available parking during peak periods and to ensure that customers who do not have special needs are not parking in special need designated spaces. 5.5 Owners of vehicles parked on double yellow lines should be written to by the management of the supermarket. 5.6 Consider clamping to discourage people from parking on double yellow lines and in places that are designated for local residents. 5.7 Provide separate parking facilities for bicycles and motorcycles. 6. Bibliography and Resources 6.1 Customer Survey 6.2 Parking Record Sheet 6.3 Ordinance Survey Map Name: Helen Smith . Date: ___8th May 2013_______ 42
6.2 Special Report Headings Slide 10 Unit 6 Outline what is included under each of the following special report headings: 1. Terms of Reference 2. Methods of Procedure 3. Findings 4. Conclusions 43
5. Recommendations 6. Bibliography and References 7. Signature and Date 6.3 Type your Special Report Slide 5 Unit 6 Follow the instructions from your teacher and the format of the sample provided to create your own special report. Your special report must be based on a topic that is linked to your vocational area. 44
Unit 7 Formal Letters 45
Slide 4 7.1 Formal Letters and Informal Letters Unit 7 Read the following and determine whether you should write a formal or an informal letter in reply. Your friend has invited You are the Manager or you to her birthday party. Manageress of Sportskit, Main Unfortunately, you have a prior Street, Bray, Co. Wicklow. You arrangement. Write to her want to order goods from explaining the situation. Footyheaven, Quayside, Fermoy, Co. Cork. Write to the supplier to place the order. ____________________________ ____________________________ Write a letter to your local county council You read a job advertisement in complaining about the your local newspaper and you condition of the roads in would like to apply for the your local area. position. Write a letter to the human relations department of the company. ____________________________ ____________________________ List other situations where letter writing is required. State the type of letter you would write. Situation Formal/Informal 46
Slide 18 7.2 Letter of Application Unit 7 Read the sample letter of application below. Follow the format to help you write your own letter of application on the following page. House Name/Number, Your Street, Town / City, County. Date Person’s Name Position, Company Name, Company Address, Re: Job Title / Vacancy Dear (Person’s Name), The opening paragraph should state why you are writing the letter. State where and when you saw the position advertised and that you are applying for the position. Your middle paragraph should stimulate interest in you, make your enthusiasm and interest in the position very obvious and create a desire on the part of the reader to interview you for the job. Give details of your background that will show why you should be considered, referring to general qualifications, work experience or interests related to the position. In your closing paragraph, refer to some part of your C.V. and say that further details will be supplied if requested. Yours sincerely, __________________ Your Name Printed 47
7.3 Write your own letter of application using the details given to you by your teacher. __________________, __________________, __________________. __________________ __________________ __________________, __________________, __________________, Re: _____________ Dear______________, __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________ 48
Slide 18 7.4 Letter of Complaint Unit 7 Read the sample letter of complaint below. Follow the format to help you write your own letter of complaint on the following page. 3 Oak Drive, Lucan, Co. Dublin. 6th June 2013 Mail Ordering Department, Unisport Ltd., Ardnore Industrial Estate, Hightown, Co. Wicklow. Ref. order number 123456 Dear Sir/Madam, I wish to make a complaint about a tracksuit I bought last month. It is an O’Neill’s tracksuit, order number 123456. I washed the tracksuit according to the instructions on the label. When I took the tracksuit out of the washing machine, it had shrunk and no longer fits me. I have returned the tracksuit and I would like a refund. Please let me know as soon as possible what you intend to do about this matter. Yours faithfully, Mary Black Mary Black 49
7.5 Write your own letter of complaint using the details given to you by your teacher. __________________, __________________, __________________. __________________ _______________________ _______________________, _______________________, _______________________, Ref. _______________ Dear ____________________ , __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________ 50
Unit 8 Curriculum Vitae & Application Forms 51
Slide 5 8.1 Contents of a C.V. Unit 8 Identify the key items that should be contained in your curriculum vitae. 1. 2. 3. 4. 5. 6. 52
Slide 10 8.2 Create Your Own C.V. Unit 8 Superimpose your details over the light grey print to create your own C.V. YOUR NAME . Personal Details Address line 1__________________ Phone: Mobile/Landline_________ Address line 2__________________ Email: ______________________ Address line 3___________________ County________________________ Date of Birth: _________________ Objective Write your reason for writing this C.V. in the first place _ _ _________________________________________________________________ _________________________________________________________________ Education Dates from - to - . Name of Third-level Institution Award received - Dates from - to - . Name of Secondary School . SUBJECT LEVEL GRADE 53
Work Experience Dates from - to - … Job Title Name & address of company_________________________________ Duties included: _____________________________________________________________________________ _____________________________________________________________________________ Dates from - to - . Job Title Name & address of company_________________________________ Duties included: _____________________________________________________________________________ _____________________________________________________________________________ List the jobs you did using words like organised, completed, coordinated, was responsible for and other such phrases to show that you are someone with initiative and can be trusted. Hobbies / Interests / Achievements _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ Detail what you enjoy doing in your spare time, any skills acquired and how they transfer to a work situation. References 54
1) Your Principal 2) A Boss from a past work experience School Name Company Name Address Address Phone Number Phone Number 55
8.3 Application Form Slide 14 Unit 8 Fill out this sample application form. Application Form Name: _________________________________________________________________________________________ Address: _______________________________________________________________________________________ _______________________________________________________________________________________________ Telephone No.________________________________ Email address: _____________________________________ Date of Birth: ___________________________ Position applied for:______________________________________ Names of Post Primary School/Third Level Institutions From To Award received attended Examination Completed (please circle) Group Cert. Inter Cert. Junior Cert. Leaving Certificate (please state year) ___________ Subjects Studied Grade Why do you think you are the best candidate for this job? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ___________ 56
Unit 9 Memorandum 57
9.1 Writing Memos Slide 9 Unit 9 You are a company director. Write a memo to all staff requesting them to supply their car registration numbers to the security desk by Friday. MEMORANDUM To: ___________________________________________ From: ___________________________________________ Date: ___________________________________________ Subject: ___________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 58
You are a school secretary. Write a memo informing all teachers that cups must be returned to the staffroom every evening before 4p.m. MEMORANDUM To: ___________________________________________ From: ___________________________________________ Date: ___________________________________________ Subject: ___________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ You are a member of your company's social committee. Write a memo informing all other members that money for the Christmas party must be given to a committee member by 21st November. MEMORANDUM To: ___________________________________________ From: ___________________________________________ Date: ___________________________________________ Subject: ___________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ _______________________ 59 ________________________
Unit 10 Group Meeting 60
Slide 9 10.1 Different Types of Meetings Unit 10 Outline four different types of meetings in the space provided below. Slide 16 10.2 Participants in a Group Meeting Unit 10 Name some of the key personnel in a group meeting and give a brief explanation of their responsibilities. 1.____________________________ 1._______________________________ Responsibilities:______________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 61
2.______________________________ 2.____________________________ Responsibilities:______________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 3.____________________________ 3.______________________________ Responsibilities:______________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 4.______________________________ 4.____________________________ Responsibilities:______________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 62
10.3 Roles of Responsibility within a Group Slide 19 Unit 10 Name the role that you were assigned within the group. ___________________________________________________________________ Outline some of the responsibilities that you will have during the meeting. 1. 2. 3. 4. 5. 63
Slide 7 10.4 Preparing a Notice Unit 10 Create a notice for a meeting, using the suggestions from Unit 10 or the details from the group's actual business meeting. Superimpose your details over the light grey print. Name of Meeting _______________________ _________________________________ Attach a photograph/ Insert an image On: __________________________________________ At: __________________________________________ Venue: __________________________________________ 64
Slide 11 10.5 Plan the Meeting Agenda Unit 10 Note down the information you will need to create an agenda for your group meeting as decided by the group during a class discussion. When? Where? ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ How? Opening Who? ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ What? Essentials ____________________ ____________________ ____________________ ____________________ How? Closing ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ 65
10.6 Creating the Meeting Agenda Slide 12 Write an agenda for your group meeting using the template below. Unit 10 AGENDA Name of Committee Meeting ----------------------------------------------------- Location ----------------------------------------------------- Day, Date and Time of Meeting ----------------------------------------------------- 66
10.7 Sample Minutes of a Meeting Slide 24 Unit 10 Read the sample minutes provided. Town Festival Committee Meeting November 28th 2013 Present: Chairperson – Joe Power Secretary – Deirdre Walsh Treasurer – Eric O’Shea Entertainment Committee – Neil Ryan Food and Drink Committee – Sharon Burke Competition Committee – Maria Kirwan Health and Safety Committee – Rachel Geoff Fundraising Committee – Melissa McGuinness Publicity Committee – Helen Burke Logistics – Nicola Whelan Apologies: Sean Walsh The chairperson called the meeting to order. The secretary gave out the minutes of the previous meeting. The secretary then gave details about the correspondence we had received. Letter: The Town Council have given permission for the festival to take place in Jordan’s Field. Committee Reports: 1. Entertainment: One Direction and The Wanted will play during the festival. There will also be a funfair for children and a DJ for teenagers. 2. Food and Drink: Byrne’s Marquees are setting up on Thursday and Doyle’s Bar will then have a chance to set up the bar. Doyle’s Bar was chosen as the owner and staff are also going to run the restaurant during the day and in the evening, they will supply free finger food to people in the marquee. There will be a burger van and a popcorn stand present to cater for children. 3. Competitions: There will be an art competition in the library and a talent show on Saturday. On Sunday, there will be a long puck competition during the day and an adult dancing competition in the evening. Various prizes have been donated by local businesses. 4. Health and Safety: The various risks posed by the festival have been identified and steps taken in relation to First Aid and fire provisions have been made. 5. Fundraising: A raffle will take place during the festival. Other sources of income include ticket sales and sponsorship by local businesses. 67
6. Logistics: Sure Signs are going to produce five large signs advertising the location of the various festival events. The car park will have five wheelchair accessible Portaloos. The scouts are going to provide twenty volunteers to assist with car parking. 7. Publicity: The Kilkenny People and KCLR will publicise the festival in the week leading up to the festival. There is also a festival website and Facebook page with details of the various events. Posters have also been ordered for display around the town. The treasurer then gave a report: Income Opening Balance 2,700 Ticket Sales 1,430 Advertising 800 4,930 Expenditure Rentals 2,000 Wages 540 Printing 1,950 4,490 Balance €440 Ticket sales are expected to raise a further 2,000 euro. Sponsorship still has to be collected so we will have a better idea about our income and expenditure at our next meeting. A.O.B. The secretary raised concerns about the number of volunteers. Sharon Burke agreed to contact the Civil Defence in relation to finding volunteers. Joe Power also suggested that we contact the Community Trust for further volunteers. The Chairperson will contact members of the committee with details of the next meeting. The meeting was then concluded. 68
Slide 9 10.8 Minutes of the Group Meeting Unit 10 Record the minutes of your group meeting below. Present:___________________________________________________________ __________________________________________________________________ Apologies:_________________________________________________________ The chairperson welcomed the group and asked the secretary to read the minutes of the previous meeting. These minutes were proposed by ____________________ and seconded by __________________ . Correspondence:___________________________________________________ __________________________________________________________________ The chairperson then called for the reports from the various committees. Committee Name:____________________ Report_____________________________________________________________ __________________________________________________________________ Discussion:_________________________________________________________ Decision:___________________________________________________________ Committee Name:____________________ Report_____________________________________________________________ __________________________________________________________________ Discussion:_________________________________________________________ Decision:___________________________________________________________ 69
Committee Name:____________________ Report____________________________________________________________ __________________________________________________________________ Discussion:_________________________________________________________ Decision:___________________________________________________________ Committee Name:____________________ Report_____________________________________________________________ ___________________________________________________________________ Discussion:__________________________________________________________ Decision:___________________________________________________________ Committee Name:____________________ Report_____________________________________________________________ ___________________________________________________________________ Discussion:__________________________________________________________ Decision:___________________________________________________________ Treasurer’s Report: ___________________________________________________________________ __________________________________________________________________ A.O.B. _____________________________________________________________ ___________________________________________________________________ Next Meeting:_____________________ The chairperson then closed the meeting. 70
Unit 11 Group Discussion 71
Slide 14 11.1 Presenting your Point of View Unit 11 Write down some of the points that you would like to get across to the other members of the group during the discussion. Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 72
Unit 12 Oral Presentation 73
12.1 Signposting Slide 9 Unit 12 Fill in the blanks using the most appropriate word or phrase from those below. elaborate turn Moving Digressing expand on Going digress back 1. I would like to ________________ to something completely different now. 2. As I am short on time, I won't ________________ on that point any further. 3. ________________ for a moment, I would like to say a few words about last year's results. 4. Let us __________________ now to our plans for the future. 5. I'd like to ________________ here if I may and thank you all for the great work that was carried out in my absence. 6. ___________________ to what I said earlier in the presentation, the figures just don't add up. 7. Would you like me to ________________ further on that? 8. ___________________ now to my next point. 74
Slide 9 12.2 Presentation Outline Unit 12 Use this page to help you plan what you are going to talk about in your presentation. 75
Unit 13 Interview 76
Slide 7 13.1 Common Job Interview Questions Unit 13 How would you answer each of the following questions? 1. What is your greatest strength? 2. What is your greatest weakness? 3. Why are you leaving your job? 4. Why do you want this job? 5. Why should we hire you? 77
Slide 14 13.2 Interview Preparation Unit 13 List five ways you can prepare for an interview. 1. 2. 3. 4. 5. Slide 15 Unit 13 Explain what is meant by each of the following: Panel ________________________________________ Interview ________________________________________ Telephone ________________________________________ Interview ________________________________________ Group ________________________________________ Interview ________________________________________ 78
Unit 14 Reading 79
Slide 4 14.1 Word Meanings from Context Unit 14 Using the context of each piece in bold type, determine the meaning of the highlighted words. 1. No matter where you go, the Internet is there. Almost every portable device has an Internet connection. Almost all cafes, shopping centres and hotels offer free Wi-Fi. Most new televisions and many other appliances come with Internet connections as well. The Internet is truly ubiquitous. If something is ubiquitous, ___________________________________. a. it is dangerous c. it costs a lot of money b. it is everywhere d. it causes rashes 2. Speaking rudely to work colleagues was rash behaviour. You really hurt your chances of getting promoted. In the context of the statement above, 'rash' means: _________________________________. a. an itchy skin condition c. trying to hide or disguise something b. funny d. with little thought or consideration 3. Some people are always bashing the government, just like others bashed the previous one. Wouldn't you think that everyone could find something positive in politics, at least once in a while? In the piece above, 'bashing' means: ________________________________. a. hitting hard with a heavy tool c. speaking or writing harshly about b. wasting money d. voting for a different candidate 80
14.2 Literary Comprehension Slide 16 Unit 14 Answer the questions on the literary comprehension below. Q1. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Q2. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Q3. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Q4. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 81
Q5. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Q6. Summary ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 82
Slide 18 14.3 Vocational Comprehension Unit 14 Answer the questions on the vocational comprehension below. Q1. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Q2. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Q3. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Q4. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ __________________________________________________________________ 83
Q5. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Q6. Summary ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 84
Unit 15 ICT Theory 85
Slide 26 15.1 Legislation relating to ICT Unit 15 What are the main principles of the Data Protection Act? What type of information can you access under the Freedom of Information Act? Describe the functions of ComReg in your own words? 86
Slide 35 15.2 Rationale for Choosing Different Technologies Unit 15 For each of the following situations, state what technology you would use and give an explanation for your choice. Situation Your choice and rationale You are at work and you ___________________________________ need to tell your partner that you have to work late. ___________________________________ ___________________________________ You need to inform all your ___________________________________ colleagues that there is going to be a meeting on ___________________________________ Friday. ___________________________________ You need to order ___________________________________ stationary from the supplier but their phone line is ___________________________________ busy. ___________________________________ You are on the promotion ___________________________________ committee for a festival and you want to inform the ___________________________________ local community about the events that are taking ___________________________________ place. You own a shop and you ___________________________________ want to advertise a last- minute one-day sale for ___________________________________ your loyal customers. ___________________________________ 87
Unit 16 ICT Skills Demonstration 88
Slide 7 16.1 Internet Navigation Unit 16 Using an appropriate search engine, find: 1. Information on a hobby/pastime 2. Job opportunities in your vocational area 3. Instructions on how to use PowerPoint 4. Websites that contain information on a topic you will speak about in your oral presentation Step 1: Firstly, click on the Internet icon. There are a number of Internet browsers available. These include: Internet Explorer Google Chrome Mozilla Firefox Step 2: When you click on one of these icons, it will open a web browser. This is a program which will allow you to view websites on the Internet. Here, the Google search engine appeared as it is the home page. 89
Step 3: A search engine allows the user to search for information on the World Wide Web. Google is probably the most popular search engine but there are others available. If Google isn’t the home page, you need to type the Google website address into the toolbar of the web browser you are using as shown below and press Enter on the keyboard. Step 4: To find information using the Google search engine, just type some words into the search box and then press Google Search. Search box 90
Step 5: As you can see, a menu containing terms related to the search may appear below the search box. These are suggestions, linked to the word that was typed, which Google thinks may help with the search. You can ignore the suggestions if you want but you may find some of them useful. Step 6: If you want to use one of the suggestions, simply choose it from the drop down menu by clicking on it. If not, click on Google Search. You will be provided with a page of results similar to that shown below. 91
Step 7: Click on any of the results to open a website containing information on your search words. Some websites may be more suitable than others. Step 8: You are required to print information from a search that you have carried out in class to demonstrate your competent use of Internet navigation. Place the printed information in the appendix. 92
Slide 9 16.2 Search Engines Unit 16 List the website addresses that you found which contained: 1. Information on a hobby/pastime 2. Job opportunities in your vocational area 3. Instructions on how to use PowerPoint 4. Information on a topic you will speak about in your oral presentation Website Addresses Hobby / Pastime Job Opportunities Using PowerPoint Information for the Oral Presentation Name three other search engines that are available and write down their website addresses. Search Engine Website Address 93
Slide 11 16.3 Setting up an Email Account Unit 16 Choose a webmail service and set up an email account. Step 1: If you don’t have an email account, there are a number of popular webmail services that are free to use such as: www.gmail.com www.hotmail.com www.mail.yahoo.com Log on to one of these websites as you need to set up an email account for the Level 5 Communications’ Module. 94
Step 2: When you go to the website, click on the Create An Account button. This will open up the sign-up form. Step 3: During the sign-up process, you will be asked to supply personal information. This process is put in place by the webmail service provider in order to keep your account secure. Below is a template of a sign-up form. You should type in your information in the boxes provided. You can use numbers, letters and full stops only. Both capital Keep a written letters and reminder of your lower case email account details letters can be like your chosen used. username and your password as you will be asked to type these each time you want to access your messages. 95
Step 4: You may also be asked to give some other information during the initial sign-up process as shown below. Most of these fields are not required pieces of information but it allows the user a degree of choice. Verification is a required element and one of the security features. Type these two pieces of text into the box provided in order to carry on with the sign- up process. Step 5: Finally, you must tick the box to agree to the Terms of Service and the provider’s privacy policy. If you fail to do this, you will be unable to continue. 96
Step6: Once you have successfully signed up, you will receive a welcome message like the one below. Step 7: Now you will be able to send and receive messages via the Internet. Email is cheaper than a phone call and it is faster than regular post, often termed ‘snail mail’. Step 8: Once you have created your email account, you can edit your information through the Account Settings anytime you want by signing in to your account and choosing this option in the menu. However, once you have created your account, you cannot change your date of birth. 97
Slide 12 16.4 Sending an Email with an Attachment Unit 16 Send an email to your Communications’ teacher which includes a copy of your Limerick or any personal writing piece from Unit 4. Step 1: Sign in to your email account and select Compose Mail. Type the teacher’s email address into the To box. Then type the subject of the email as ‘Unit 4 – Limerick’ (or any piece of personal writing). Step 2: This time you want to include an attachment in the email. Underneath the Subject box, you will find the Attachment box. To add an attachment, click on Browse. 98
Step 3: This brings up a new window with all the items from your desktop. Your window might look somewhat different to the window shown below but it will contain similar information. Step 4: Find the location of the document you want to attach to the email, namely the Limerick from the unit on poetry. This should be located on your USB key so click on Computer on the left-hand side of the screen. 99
Step 5: From here, open the folder for your USB key and then click on the Level 5 Communications’ folder. Inside this folder, you should select your Limerick (or any personal writing piece) and then press Open. Once this is completed, a screen similar to the one below will appear. You may have to wait a few minutes for the file to upload, depending on the size of the file and the speed of your Internet connection. Step 6: Finally, you should write an appropriate message to your Communications’ teacher, explaining that there is a file attached and then send the email. You will receive confirmation that your message was sent by way of a yellow pop-up box. 100
Unit 17 ICT Essay 101
Slide 4 17.1 ICT Essay Unit 17 Write a 1000 word essay on ICT. Follow the prompts and questions on the left hand page to write your essay on the right hand page. Your essay should have an introduction, a main body and a conclusion. Pay particular attention to spelling and grammar and write full sentences. After you have finished the essay in this book, you will need to type it on a computer and print it for the appendix. INTRODUCTION PARAGRAPH 1 Define what ICT stands for. Give a brief explanation of what ICT is.  What is technology?  What is the difference between IT and ICT?  What technology is used for information?  What technology is used for communication? Pose some questions that you intend to answer in your conclusion, for example:  Is the internet a good or a bad thing?  Do businesses need to have websites?  Would life be better without ICT? Outline what you are going to talk about in the main body of the essay (ensure you don’t give any details, simply state the topics you will cover). 102
ICT Essay ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 103
MAIN BODY PARAGRAPH 2 History Where and how did ICT begin? Give a brief explanation of the changes in technology you have witnessed. What have been the major developments in ICT in the last fifty years? PARAGRAPH 3 The Current Situation Define the Information Age. Give some statistics in relation to ICT. Briefly outline some instances where ICT is used in day to day life. What parts of our society could not function without ICT? What parts of our society would be better without ICT? What is E-commerce? Is it possible for businesses to ignore current trends in ICT? How is technology used in different areas of society (pick 1 or 2)?  Education  Medicine  Banking  The media  Socialising How is technology used in your vocational area? How does the current situation compare with 10, 20 or even 50 years ago? 104
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 105
MAIN BODY PARAGRAPH 4 Advantages Discuss some of the advantages of different aspects of ICT, for example:  Social networking  Increased productivity  E-commerce  Ease of communication  Culture  Gaming  Learning  Medical diagnosis and treatment PARAGRAPH 5 Disadvantages Discuss some of the disadvantages of different aspects of ICT, for example:  Isolation  Bullying  Exposure to violence/inappropriate content  Obesity/poor health  Stress  Social unrest  Fraud  Decrease in face to face interactions  Cost (financial or otherwise) to people and businesses 106
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 107
MAIN BODY PARAGRAPH 6 Legislation State the legislation that is in place in relation to ICT. Explain the difference between The Data Protection Act and The Freedom of Information Act. Outline the main principles of The Data Protection Act. Outline the purpose and limitations of The Freedom of Information Act. Are these acts sufficient for the protection of the vulnerable in our society? Define the role of ComReg and give examples of real life situations where ComReg has intervened or of scenarios where they could intervene. PARAGRAPH 7 The Future How can ICT benefit Ireland in the future? What is the most cutting edge technology available today? Comment on the speed at which different technologies have progressed. Is life imitating art? Are there any science fiction films from the past that predicted the technology currently available? What technologies have been predicted for the future? What advancements in technology would you like to see? What advancements in technology would you not like to see? What legislation is needed that currently does not exist and what legislation do you think might be needed in the future? 108
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 109
CONCLUSION PARAGRAPH 8 Revisit your definition of ICT. Answer the questions you posed at the beginning of your essay. Give some personal opinions on ICT, for example:  The pace of its development  Its impact on different groups in society:  Children  Teenagers  Adults  The older generation  Its impact on different areas of society:  Business  Education  Medicine  Its importance in your life  Its importance to your vocational area Finish your essay by making a general statement in relation to the overall impact of ICT and decide whether or not the advantages of ICT to society, outweigh the disadvantages. 110
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 111
Appendix Checklist Personal Writing - Choose at least one from: Poetry Short Story Book Review Film Review Formal Writing - Choose at least two from: Letters C.V. and Application Form Memorandum Meeting Notice, Agenda & Minutes Special Report Group Task - Choose one from: Group Meeting Group Discussion Interview Oral Presentation with Visual Aids Literary Comprehension Vocational Comprehension Skills Demonstration - Internet Navigation Skills Demonstration - Email ICT Essay 112
113
114
NOTES _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 115
_________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 116

More Related Content

PPTX
Multi Cultural Communication
bybcornell1
 
PPT
Methods of communication
bySandip Patil
 
PPTX
Graphic communication
byIshmeet Oberoi
 
PPTX
The Principles of Effective Communication PowerPoint
bylucyg1234
 
PPT
Revised Process of Communication
byEducation Front
 
DOC
Communication process with practical example
byMohammad Yousif
 
PPTX
Communication process
byDr. Anshu Raj Purohit
 
PDF
Technical presentations
byProf. Mohandas K P
 
Multi Cultural Communication
bybcornell1
 
Methods of communication
bySandip Patil
 
Graphic communication
byIshmeet Oberoi
 
The Principles of Effective Communication PowerPoint
bylucyg1234
 
Revised Process of Communication
byEducation Front
 
Communication process with practical example
byMohammad Yousif
 
Communication process
byDr. Anshu Raj Purohit
 
Technical presentations
byProf. Mohandas K P
 

What's hot

PDF
Work Experience Level 5 Learner's Record
byClassroom Guidance
 
DOCX
Pep 1. skills audit
byEHWLC
 
DOCX
Working & Living Learner's Record
byClassroom Guidance
 
PDF
Work Experience Level 4 Learner's Record
byClassroom Guidance
 
PDF
Work Experience 2,3,4 Learners Record
byClassroom Guidance
 
PDF
Transition Year Work Experience & Voc Preperation
byClassroom Guidance
 
PDF
Work Experience 1 Learner's Record
byClassroom Guidance
 
PDF
Jobsearch Learner's Record
byClassroom Guidance
 
DOC
pc operation
byhellokitty09
 
DOC
Cbc automotive servicing nc i
byguevarra_2000
 
PDF
PPT
byEd Bueno
 
PDF
Grade 8 English teachers guide Q1 Only
byMelanio Florino
 
PDF
K-12 Module in TLE - ICT Grade 9 [All Gradings]
byDaniel Manaog
 
PDF
Grade 7 or Grade 8 ICT Photo Editing Learning Materials
byPaulita Mamansag
 
DOC
Pt epp ict 6-q1
byFLAMINGO23
 
DOC
TR AUTOMOTIVE SERVICING NC II
byReden Pagdato
 
PDF
November 2012-question-paper-23
byMaria Aragone
 
PDF
Ces nc ii lmg9 p1 109
byghailbebs
 
DOC
“Management of Large and Complex Software Projects”
bySudipta Das
 
DOC
Tr front office services nc ii
byxang21
 
Work Experience Level 5 Learner's Record
byClassroom Guidance
 
Pep 1. skills audit
byEHWLC
 
Working & Living Learner's Record
byClassroom Guidance
 
Work Experience Level 4 Learner's Record
byClassroom Guidance
 
Work Experience 2,3,4 Learners Record
byClassroom Guidance
 
Transition Year Work Experience & Voc Preperation
byClassroom Guidance
 
Work Experience 1 Learner's Record
byClassroom Guidance
 
Jobsearch Learner's Record
byClassroom Guidance
 
pc operation
byhellokitty09
 
Cbc automotive servicing nc i
byguevarra_2000
 
PPT
byEd Bueno
 
Grade 8 English teachers guide Q1 Only
byMelanio Florino
 
K-12 Module in TLE - ICT Grade 9 [All Gradings]
byDaniel Manaog
 
Grade 7 or Grade 8 ICT Photo Editing Learning Materials
byPaulita Mamansag
 
Pt epp ict 6-q1
byFLAMINGO23
 
TR AUTOMOTIVE SERVICING NC II
byReden Pagdato
 
November 2012-question-paper-23
byMaria Aragone
 
Ces nc ii lmg9 p1 109
byghailbebs
 
“Management of Large and Complex Software Projects”
bySudipta Das
 
Tr front office services nc ii
byxang21
 

Similar to Communications Level 5 Learner's Record

DOC
Communication skills bca 105 course breakup
byLovely Professional University
 
PDF
F I K 3042 E N G L I S H F O R C O M M U N I C A T I O N 2
by一世 一生
 
DOC
Communication skills bc105
byvisemih
 
DOC
[MIP] LMBLM 3204 - English For Integrated Skills
byTWINTECH
 
DOC
[MIP] LMBLM 3204 - English For Integrated Skills
byTWINTECH
 
DOC
[MIP] LMBLM 3204 - English For Integrated Skills
byTWINTECH
 
DOC
[MIP]LMDLM 2205 English For Integrated Skills
byTWINTECH
 
DOC
Mod 2
by07Deeps
 
PPT
Softskills
byProf. Mohandas K P
 
DOC
Comm bba[1][1]
byLovely Professional University
 
DOC
New course module 2010 july
byLovely Professional University
 
DOC
New course module 2010 july
byLovely Professional University
 
PPT
Lecture 1.1 introduction why do I need a communications course student notes
byNancy Bray
 
DOC
Cbcsuss
byddp_2510
 
PPTX
Languages dr. kshema jose class
byamalul umam
 
PPTX
Languages class
bysomashekarmannem
 
DOC
Seminar Workshop Course Guide For Eng 103
bycesmyra
 
DOC
Seminar Workshop Course Guide For Eng 103
bycesmyra
 
DOC
Seminar Workshop Course Guide For Eng 103
bycesmyra
 
DOC
Seminar Workshop Course Guide For Eng 103
bycesmyra
 
Communication skills bca 105 course breakup
byLovely Professional University
 
F I K 3042 E N G L I S H F O R C O M M U N I C A T I O N 2
by一世 一生
 
Communication skills bc105
byvisemih
 
[MIP] LMBLM 3204 - English For Integrated Skills
byTWINTECH
 
[MIP] LMBLM 3204 - English For Integrated Skills
byTWINTECH
 
[MIP] LMBLM 3204 - English For Integrated Skills
byTWINTECH
 
[MIP]LMDLM 2205 English For Integrated Skills
byTWINTECH
 
Mod 2
by07Deeps
 
Softskills
byProf. Mohandas K P
 
Comm bba[1][1]
byLovely Professional University
 
New course module 2010 july
byLovely Professional University
 
New course module 2010 july
byLovely Professional University
 
Lecture 1.1 introduction why do I need a communications course student notes
byNancy Bray
 
Cbcsuss
byddp_2510
 
Languages dr. kshema jose class
byamalul umam
 
Languages class
bysomashekarmannem
 
Seminar Workshop Course Guide For Eng 103
bycesmyra
 
Seminar Workshop Course Guide For Eng 103
bycesmyra
 
Seminar Workshop Course Guide For Eng 103
bycesmyra
 
Seminar Workshop Course Guide For Eng 103
bycesmyra
 

More from Classroom Guidance

PDF
LCANA membership 2017-18
byClassroom Guidance
 
PDF
Youthreach conference 2017
byClassroom Guidance
 
PDF
Europass Overview
byClassroom Guidance
 
PDF
Europass CV
byClassroom Guidance
 
PDF
Europass Lanuguage Passport
byClassroom Guidance
 
PDF
Clár frithbhulaíochta aonad 1
byClassroom Guidance
 
PDF
Clár frithbhulaíochta aonad 2
byClassroom Guidance
 
PDF
Clár frithbhulaíochta aonad 3
byClassroom Guidance
 
PDF
Clár frithbhulaíochta aonad 4
byClassroom Guidance
 
PDF
Clár frithbhulaíochta aonad 5
byClassroom Guidance
 
PDF
Clár frithbhulaíochta aonad 6
byClassroom Guidance
 
PDF
Essential Guidance
byClassroom Guidance
 
PDF
Frithbhulaíochta or Anti-Bullying
byClassroom Guidance
 
PPTX
Vocational education task
byClassroom Guidance
 
PDF
Role of the co-ordinator
byClassroom Guidance
 
PDF
Leaving Cert Applied Inspection, In-service
byClassroom Guidance
 
PPT
Practical Achievement Task
byClassroom Guidance
 
PPTX
Task Enterprise 1
byClassroom Guidance
 
PPTX
Personal reflection task
byClassroom Guidance
 
PDF
General Education Task
byClassroom Guidance
 
LCANA membership 2017-18
byClassroom Guidance
 
Youthreach conference 2017
byClassroom Guidance
 
Europass Overview
byClassroom Guidance
 
Europass CV
byClassroom Guidance
 
Europass Lanuguage Passport
byClassroom Guidance
 
Clár frithbhulaíochta aonad 1
byClassroom Guidance
 
Clár frithbhulaíochta aonad 2
byClassroom Guidance
 
Clár frithbhulaíochta aonad 3
byClassroom Guidance
 
Clár frithbhulaíochta aonad 4
byClassroom Guidance
 
Clár frithbhulaíochta aonad 5
byClassroom Guidance
 
Clár frithbhulaíochta aonad 6
byClassroom Guidance
 
Essential Guidance
byClassroom Guidance
 
Frithbhulaíochta or Anti-Bullying
byClassroom Guidance
 
Vocational education task
byClassroom Guidance
 
Role of the co-ordinator
byClassroom Guidance
 
Leaving Cert Applied Inspection, In-service
byClassroom Guidance
 
Practical Achievement Task
byClassroom Guidance
 
Task Enterprise 1
byClassroom Guidance
 
Personal reflection task
byClassroom Guidance
 
General Education Task
byClassroom Guidance
 

Recently uploaded

PPTX
REVISED DEFENSE MECHANISM / ADJUSTMENT MECHANISM-FINAL
byShimla
 
PPTX
Overview of how to Create a Model in Odoo 18
byCeline George
 
PPTX
Expected Revenue Report In Odoo 18 CRM
byCeline George
 
PPTX
Growth & Development MILESTONES (ADOLESCENTS ).pptx
byAneetaSharma15
 
PPTX
Steve Hale - Developing Elite Young Goalkeepers 2024.pptx
bypjmfd
 
PPTX
The Cell & Cell Cycle-detailed structure and function of organelles.pptx
byAshish Umale
 
PPTX
UNIT 1: COMMUNICATION SKILLS, BARRIERS TO COMMUNICATION, PERSPECTIVES IN COMM...
byPOOJA KARVANDE
 
PDF
IMANI Africa files RTI request seeking full disclosure on 2026 SIM registrati...
bynservice241
 
PPTX
4 G8_Q3_L4 (Evaluating opinion editorials for textual evidence and quality).pptx
byNorafeSahagun
 
PPTX
How to Create Lead_Opportunity From Odoo 18 Website
byCeline George
 
PPTX
How to Manage Package Reservation in Odoo 18 Inventory
byCeline George
 
PPTX
TAMIS & TEMS - HOW, WHY and THE STEPS IN PROCTOLOGY
byJohn Thanakumar
 
PDF
Multiple Myeloma , definition, etiology, PP, CM , DE and management
byNisha Borsa
 
PPTX
Semester 6 Unit 2 Club foot (talipes).pptx
bysachin7989
 
PDF
Cultivating Greatness Pune's Best Preschools and Schools.pdf
byWellington College
 
PPTX
Partial Correlation of Coefficient - Values of r₁₂.₃, r₂₃.₁ & r₁₃.₂
bySundar B N
 
PPTX
Introduction-to-Anatomy-and-Physiology.pptx
byAshish Umale
 
PDF
M.Sc. Nonchordates Complete Syllabus PPT | All Important Topics Covered
byKNIPSS SULTANPUR
 
PPTX
PURPOSIVE SAMPLING IN EDUCATIONAL RESEARCH RACHITHRA RK.pptx
byssuser047b711
 
PPTX
Nursing Unit Management, patient care unit, physical layout of nursing unit,t...
byyellow4878
 
REVISED DEFENSE MECHANISM / ADJUSTMENT MECHANISM-FINAL
byShimla
 
Overview of how to Create a Model in Odoo 18
byCeline George
 
Expected Revenue Report In Odoo 18 CRM
byCeline George
 
Growth & Development MILESTONES (ADOLESCENTS ).pptx
byAneetaSharma15
 
Steve Hale - Developing Elite Young Goalkeepers 2024.pptx
bypjmfd
 
The Cell & Cell Cycle-detailed structure and function of organelles.pptx
byAshish Umale
 
UNIT 1: COMMUNICATION SKILLS, BARRIERS TO COMMUNICATION, PERSPECTIVES IN COMM...
byPOOJA KARVANDE
 
IMANI Africa files RTI request seeking full disclosure on 2026 SIM registrati...
bynservice241
 
4 G8_Q3_L4 (Evaluating opinion editorials for textual evidence and quality).pptx
byNorafeSahagun
 
How to Create Lead_Opportunity From Odoo 18 Website
byCeline George
 
How to Manage Package Reservation in Odoo 18 Inventory
byCeline George
 
TAMIS & TEMS - HOW, WHY and THE STEPS IN PROCTOLOGY
byJohn Thanakumar
 
Multiple Myeloma , definition, etiology, PP, CM , DE and management
byNisha Borsa
 
Semester 6 Unit 2 Club foot (talipes).pptx
bysachin7989
 
Cultivating Greatness Pune's Best Preschools and Schools.pdf
byWellington College
 
Partial Correlation of Coefficient - Values of r₁₂.₃, r₂₃.₁ & r₁₃.₂
bySundar B N
 
Introduction-to-Anatomy-and-Physiology.pptx
byAshish Umale
 
M.Sc. Nonchordates Complete Syllabus PPT | All Important Topics Covered
byKNIPSS SULTANPUR
 
PURPOSIVE SAMPLING IN EDUCATIONAL RESEARCH RACHITHRA RK.pptx
byssuser047b711
 
Nursing Unit Management, patient care unit, physical layout of nursing unit,t...
byyellow4878
 

Communications Level 5 Learner's Record