The document outlines 101 ways to improve communication skills. It discusses improving speaking abilities such as knowing your message, controlling fear, repeating major points, and using humor. It also discusses improving listening skills like preparing to listen, focusing on the speaker, and listening to tapes while commuting. General tips include reading, keeping up with current events, having a positive attitude, using good manners, and handling disagreements tactfully. The overall document provides communication techniques and tips for improving speaking, listening, and general communication skills.

1. Workshop on Communication skillsPradeep Yuvaraj

2. Job Hunting

3. AcademiaConferences, Seminars, Teaching classes

4. Industry (Way of Life)Training, Project Reports, Reports to Management

5. OtherSpeaking in public, politics, fund raising, community service, etc.

6. 101 Ways to Improve Your Communication Skills

7. ObjectivesCommunicationTechniquesListeningSpeaking and ListeningSpeaking and WritingGeneral Tips

8. CommunicationSpeakingKnow what you want to sayControl FearStop Talking and ListenThink before you talkBelieve in your messageRepeat Major PointsFind Out what your Listener wants

9. CommunicationTechniquesLevel ObjectionsUse HumorAnecdotes and StoriesAsk for feedbackIncrease your vocabulary

10. CommunicationTechniques -continuedEliminate Audible PausesEnunciate ClearlyPractice Pronouncing Words ProperlyExercise Tongue, Jaws and LipsMake Eye ContactGesture

11. CommunicationTechniques -continuedPauseSpeak more slowlySpeak fasterVary Your VolumeWatch your toneRecord your voice

12. CommunicationListeningPrepare to ListenFocus on the SpeakerScreen Out DistractionsConcentrate on the Message Listen to Tapes while you commute

13. CommunicationSpeaking and ListeningAsk Questions Avoid Daydreaming Accept Accents Use mind mappingInterview ComplaintsTelephone

14. General TipsReadingReadKeep up with Current EventsRead Something InspirationalUse the Internet

15. General TipsNon VerbalPresenceGive Nonverbal CuesCheck Your Posture Dress AppropriatelySmileTouchShake Hands Properly

16. General TipsAttitude Intend to ImproveVisualizeBe flexibleBe LikableCommit to Being TruthfulEmpathizeDon’t take yourself too seriously

17. General TipsAttitude – continuedEliminate Negative FeelingsBe receptive to New IdeasTake ResponsibilityRespect the Other Person’s Point of ViewRecognize the Impact of Stress on CommunicationBe Real

18. General TipsBehavioralLaughUse Good MannersRecognize Manipulative BehaviorRecognize Condescending MannersAvoid Words that HurtChange Abrasive BehaviorHandle Disagreements with Tact

19. Questions

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