Communication training tips:
1. Definition of communication.
2. Functions of communication.
3. Communication process.
4. Types of communication.
5. Praverbal communication.
6. Direction of communication & Network types.
7. Definition of Grapevine & how to reduce consequences of rumors.
8. Ways of Communication.
9. Definition of LISTENING & levels of listening.
10. Empathic listening & its skills.
11. Barriers to effective Listening.
12. Johari window.
13. Benefits & Fears associated with self-disclosure.
14. How to achieve Effective Listening.
15. Communication Goals.
Listening is an active process where listeners SELECT and INTERPRET information that comes from visual and auditory clues in order to define what is going on and what speakers are trying to express.
Listening Skills is one of the most essential skills needed by all of us. Unfortunately, we all love only to talk and hate listening.
But, developing this vital skill can help us in our society, profession or even in our domestic field. So, why not practice it and change our life?
Listening is an active process where listeners SELECT and INTERPRET information that comes from visual and auditory clues in order to define what is going on and what speakers are trying to express.
Listening Skills is one of the most essential skills needed by all of us. Unfortunately, we all love only to talk and hate listening.
But, developing this vital skill can help us in our society, profession or even in our domestic field. So, why not practice it and change our life?
Active listening, Why and How to improve your listening skillsBabu Appat
Listening is too important to build and keep relations, work effectiveness, and success in life. Listening skill can be built up. You have to take some conscientious steps to achieve this end. It's worth taking some real efforts. Please go through these slides and develop active listening skills.
Hello,
This presentation is a little step to share some information on "Effective Listening Skills" with you. If this help you a little, I will be happy. Feel free to share your opinion.
Thank you.
*All the information and images are collected from internet.
This document summarizes the tips to help you become a better listener from the book "Listen Up" by Baker and Watson. I hope you will find this summary helpful. And always remember: when everything else fails, listen!
Good listening skill is one of the most desirable soft skills. However, many of us are poor listeners. This presentation is about ten such habits which affects the quality of our listening adversely. We must avoid these habits to improve quality of our listening.
Active listening, Why and How to improve your listening skillsBabu Appat
Listening is too important to build and keep relations, work effectiveness, and success in life. Listening skill can be built up. You have to take some conscientious steps to achieve this end. It's worth taking some real efforts. Please go through these slides and develop active listening skills.
Hello,
This presentation is a little step to share some information on "Effective Listening Skills" with you. If this help you a little, I will be happy. Feel free to share your opinion.
Thank you.
*All the information and images are collected from internet.
This document summarizes the tips to help you become a better listener from the book "Listen Up" by Baker and Watson. I hope you will find this summary helpful. And always remember: when everything else fails, listen!
Good listening skill is one of the most desirable soft skills. However, many of us are poor listeners. This presentation is about ten such habits which affects the quality of our listening adversely. We must avoid these habits to improve quality of our listening.
ReadySetPresent (Communication PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. The foundation of all skills remains in effective communication in today's professional world. Communication PowerPoint Presentation Content slides include topics such as: Exploring the critical elements of good communication, different methods of communication, 10 slides on keys to effective listening, 6 slides on listening techniques, 10 slides on improving your listening, asking vs. telling, 10 slides on barriers and gateways to communication, 20 slides on effective business communication, why attending is important, responding to content, posturing and observing and feedback, 20+ slides on nonverbal communication, including eye contact, language barriers, how to's and more!
As global leaders, we need to manage teams working in several locations and often from different cultures.
My name is Marianne Dupuis and I've been coaching since 2010, with a true passion for cross cultural topics. This derives both from my experience leading multicultural teams myself for more than 2 decades and from enjoying living abroad for about that same time too.
www.mariannedupuiscoaching.com
The importance of communication, assertiveness and the different types of communication skills are well explained. Can be used for students and training programs.
Young Tom Selleck: A Journey Through His Early Years and Rise to Stardomgreendigital
Introduction
When one thinks of Hollywood legends, Tom Selleck is a name that comes to mind. Known for his charming smile, rugged good looks. and the iconic mustache that has become synonymous with his persona. Tom Selleck has had a prolific career spanning decades. But, the journey of young Tom Selleck, from his early years to becoming a household name. is a story filled with determination, talent, and a touch of luck. This article delves into young Tom Selleck's life, background, early struggles. and pivotal moments that led to his rise in Hollywood.
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Early Life and Background
Family Roots and Childhood
Thomas William Selleck was born in Detroit, Michigan, on January 29, 1945. He was the second of four children in a close-knit family. His father, Robert Dean Selleck, was a real estate investor and executive. while his mother, Martha Selleck, was a homemaker. The Selleck family relocated to Sherman Oaks, California. when Tom was a child, setting the stage for his future in the entertainment industry.
Education and Early Interests
Growing up, young Tom Selleck was an active and athletic child. He attended Grant High School in Van Nuys, California. where he excelled in sports, particularly basketball. His tall and athletic build made him a standout player, and he earned a basketball scholarship to the University of Southern California (U.S.C.). While at U.S.C., Selleck studied business administration. but his interests shifted toward acting.
Discovery of Acting Passion
Tom Selleck's journey into acting was serendipitous. During his time at U.S.C., a drama coach encouraged him to try acting. This nudge led him to join the Hills Playhouse, where he began honing his craft. Transitioning from an aspiring athlete to an actor took time. but young Tom Selleck became drawn to the performance world.
Early Career Struggles
Breaking Into the Industry
The path to stardom was a challenging one for young Tom Selleck. Like many aspiring actors, he faced many rejections and struggled to find steady work. A series of minor roles and guest appearances on television shows marked his early career. In 1965, he debuted on the syndicated show "The Dating Game." which gave him some exposure but did not lead to immediate success.
The Commercial Breakthrough
During the late 1960s and early 1970s, Selleck began appearing in television commercials. His rugged good looks and charismatic presence made him a popular brand choice. He starred in advertisements for Pepsi-Cola, Revlon, and Close-Up toothpaste. These commercials provided financial stability and helped him gain visibility in the industry.
Struggling Actor in Hollywood
Despite his success in commercials. breaking into large acting roles remained a challenge for young Tom Selleck. He auditioned and took on small parts in T.V. shows and movies. Some of his early television appearances included roles in popular series like Lancer, The F.B.I., and Bracken's World. But, it would take a
Meet Crazyjamjam - A TikTok Sensation | Blog EternalBlog Eternal
Crazyjamjam, the TikTok star everyone's talking about! Uncover her secrets to success, viral trends, and more in this exclusive feature on Blog Eternal.
Source: https://blogeternal.com/celebrity/crazyjamjam-leaks/
From the Editor's Desk: 115th Father's day Celebration - When we see Father's day in Hindu context, Nanda Baba is the most vivid figure which comes to the mind. Nanda Baba who was the foster father of Lord Krishna is known to provide love, care and affection to Lord Krishna and Balarama along with his wife Yashoda; Letter’s to the Editor: Mother's Day - Mother is a precious life for their children. Mother is life breath for her children. Mother's lap is the world happiness whose debt can never be paid.
From Slave to Scourge: The Existential Choice of Django Unchained. The Philos...Rodney Thomas Jr
#SSAPhilosophy #DjangoUnchained #DjangoFreeman #ExistentialPhilosophy #Freedom #Identity #Justice #Courage #Rebellion #Transformation
Welcome to SSA Philosophy, your ultimate destination for diving deep into the profound philosophies of iconic characters from video games, movies, and TV shows. In this episode, we explore the powerful journey and existential philosophy of Django Freeman from Quentin Tarantino’s masterful film, "Django Unchained," in our video titled, "From Slave to Scourge: The Existential Choice of Django Unchained. The Philosophy of Django Freeman!"
From Slave to Scourge: The Existential Choice of Django Unchained – The Philosophy of Django Freeman!
Join me as we delve into the existential philosophy of Django Freeman, uncovering the profound lessons and timeless wisdom his character offers. Through his story, we find inspiration in the power of choice, the quest for justice, and the courage to defy oppression. Django Freeman’s philosophy is a testament to the human spirit’s unyielding drive for freedom and justice.
Don’t forget to like, comment, and subscribe to SSA Philosophy for more in-depth explorations of the philosophies behind your favorite characters. Hit the notification bell to stay updated on our latest videos. Let’s discover the principles that shape these icons and the profound lessons they offer.
Django Freeman’s story is one of the most compelling narratives of transformation and empowerment in cinema. A former slave turned relentless bounty hunter, Django’s journey is not just a physical liberation but an existential quest for identity, justice, and retribution. This video delves into the core philosophical elements that define Django’s character and the profound choices he makes throughout his journey.
Link to video: https://youtu.be/GszqrXk38qk
Maximizing Your Streaming Experience with XCIPTV- Tips for 2024.pdfXtreame HDTV
In today’s digital age, streaming services have become an integral part of our entertainment lives. Among the myriad of options available, XCIPTV stands out as a premier choice for those seeking seamless, high-quality streaming. This comprehensive guide will delve into the features, benefits, and user experience of XCIPTV, illustrating why it is a top contender in the IPTV industry.
Experience the thrill of Progressive Puzzle Adventures, like Scavenger Hunt Games and Escape Room Activities combined Solve Treasure Hunt Puzzles online.
Tom Selleck Net Worth: A Comprehensive Analysisgreendigital
Over several decades, Tom Selleck, a name synonymous with charisma. From his iconic role as Thomas Magnum in the television series "Magnum, P.I." to his enduring presence in "Blue Bloods," Selleck has captivated audiences with his versatility and charm. As a result, "Tom Selleck net worth" has become a topic of great interest among fans. and financial enthusiasts alike. This article delves deep into Tom Selleck's wealth, exploring his career, assets, endorsements. and business ventures that contribute to his impressive economic standing.
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Early Life and Career Beginnings
The Foundation of Tom Selleck's Wealth
Born on January 29, 1945, in Detroit, Michigan, Tom Selleck grew up in Sherman Oaks, California. His journey towards building a large net worth began with humble origins. , Selleck pursued a business administration degree at the University of Southern California (USC) on a basketball scholarship. But, his interest shifted towards acting. leading him to study at the Hills Playhouse under Milton Katselas.
Minor roles in television and films marked Selleck's early career. He appeared in commercials and took on small parts in T.V. series such as "The Dating Game" and "Lancer." These initial steps, although modest. laid the groundwork for his future success and the growth of Tom Selleck net worth. Breakthrough with "Magnum, P.I."
The Role that Defined Tom Selleck's Career
Tom Selleck's breakthrough came with the role of Thomas Magnum in the CBS television series "Magnum, P.I." (1980-1988). This role made him a household name and boosted his net worth. The series' popularity resulted in Selleck earning large salaries. leading to financial stability and increased recognition in Hollywood.
"Magnum P.I." garnered high ratings and critical acclaim during its run. Selleck's portrayal of the charming and resourceful private investigator resonated with audiences. making him one of the most beloved television actors of the 1980s. The success of "Magnum P.I." played a pivotal role in shaping Tom Selleck net worth, establishing him as a major star.
Film Career and Diversification
Expanding Tom Selleck's Financial Portfolio
While "Magnum, P.I." was a cornerstone of Selleck's career, he did not limit himself to television. He ventured into films, further enhancing Tom Selleck net worth. His filmography includes notable movies such as "Three Men and a Baby" (1987). which became the highest-grossing film of the year, and its sequel, "Three Men and a Little Lady" (1990). These box office successes contributed to his wealth.
Selleck's versatility allowed him to transition between genres. from comedies like "Mr. Baseball" (1992) to westerns such as "Quigley Down Under" (1990). This diversification showcased his acting range. and provided many income streams, reinforcing Tom Selleck net worth.
Television Resurgence with "Blue Bloods"
Sustaining Wealth through Consistent Success
In 2010, Tom Selleck began starring as Frank Reagan i
As a film director, I have always been awestruck by the magic of animation. Animation, a medium once considered solely for the amusement of children, has undergone a significant transformation over the years. Its evolution from a rudimentary form of entertainment to a sophisticated form of storytelling has stirred my creativity and expanded my vision, offering limitless possibilities in the realm of cinematic storytelling.
Meet Dinah Mattingly – Larry Bird’s Partner in Life and Loveget joys
Get an intimate look at Dinah Mattingly’s life alongside NBA icon Larry Bird. From their humble beginnings to their life today, discover the love and partnership that have defined their relationship.
In the vast landscape of cinema, stories have been told, retold, and reimagined in countless ways. At the heart of this narrative evolution lies the concept of a "remake". A successful remake allows us to revisit cherished tales through a fresh lens, often reflecting a different era's perspective or harnessing the power of advanced technology. Yet, the question remains, what makes a remake successful? Today, we will delve deeper into this subject, identifying the key ingredients that contribute to the success of a remake.
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Panchayat Season 3 - Official Trailer.pdfSuleman Rana
The dearest series "Panchayat" is set to make a victorious return with its third season, and the fervor is discernible. The authority trailer, delivered on May 28, guarantees one more enamoring venture through the country heartland of India.
Jitendra Kumar keeps on sparkling as Abhishek Tripathi, the city-reared engineer who ends up functioning as the secretary of the Panchayat office in the curious town of Phulera. His nuanced depiction of a young fellow exploring the difficulties of country life while endeavoring to adjust to his new environmental factors has earned far and wide recognition.
Neena Gupta and Raghubir Yadav return as Manju Devi and Brij Bhushan Dubey, separately. Their dynamic science and immaculate acting rejuvenate the hardships of town administration. Gupta's depiction of the town Pradhan with an ever-evolving outlook, matched with Yadav's carefully prepared exhibition, adds profundity and credibility to the story.
New Difficulties and Experiences
The trailer indicates new difficulties anticipating the characters, as Abhishek keeps on wrestling with his part in the town and his yearnings for a superior future. The series has reliably offset humor with social editorial, and Season 3 looks ready to dig much more profound into the intricacies of rustic organization and self-awareness.
Watchers can hope to see a greater amount of the enchanting and particular residents who have become fan top picks. Their connections and the one of a kind cut of-life situations give a reviving and interesting portrayal of provincial India, featuring the two its appeal and its difficulties.
A Mix of Humor and Heart
One of the signs of "Panchayat" is its capacity to mix humor with sincere narrating. The trailer features minutes that guarantee to convey giggles, as well as scenes that pull at the heartstrings. This equilibrium has been a critical calculate the show's prosperity, resounding with crowds across different socioeconomics.
Creation Greatness
The creation quality remaining parts first rate, with the beautiful setting of Phulera town filling in as a scenery that upgrades the narrating. The meticulousness in portraying provincial life, joined with sharp composition and solid exhibitions, guarantees that "Panchayat" keeps on hanging out in the packed web series scene.
Expectation and Delivery
As the delivery date draws near, expectation for "Panchayat" Season 3 is at a record-breaking high. The authority trailer has previously created critical buzz, with fans enthusiastically anticipating the continuation of Abhishek Tripathi's excursion and the new undertakings that lie ahead in Phulera.
All in all, the authority trailer for "Panchayat" Season 3 recommends that watchers are in for another drawing in and engaging ride. Yet again with its charming characters, convincing story, and ideal mix of humor and show, the new season is set to enamor crowds. Write in your schedules and prepare to get back to the endearing universe of "Panchayat."
Create a Seamless Viewing Experience with Your Own Custom OTT Player.pdfGenny Knight
As the popularity of online streaming continues to rise, the significance of providing outstanding viewing experiences cannot be emphasized enough. Tailored OTT players present a robust solution for service providers aiming to enhance their offerings and engage audiences in a competitive market. Through embracing customization, companies can craft immersive, individualized experiences that effectively hold viewers' attention, entertain them, and encourage repeat usage.
240529_Teleprotection Global Market Report 2024.pdfMadhura TBRC
The teleprotection market size has grown
exponentially in recent years. It will grow from
$21.92 billion in 2023 to $28.11 billion in 2024 at a
compound annual growth rate (CAGR) of 28.2%. The
teleprotection market size is expected to see
exponential growth in the next few years. It will grow
to $70.77 billion in 2028 at a compound annual
growth rate (CAGR) of 26.0%.
Skeem Saam in June 2024 available on ForumIsaac More
Monday, June 3, 2024 - Episode 241: Sergeant Rathebe nabs a top scammer in Turfloop. Meikie is furious at her uncle's reaction to the truth about Ntswaki.
Tuesday, June 4, 2024 - Episode 242: Babeile uncovers the truth behind Rathebe’s latest actions. Leeto's announcement shocks his employees, and Ntswaki’s ordeal haunts her family.
Wednesday, June 5, 2024 - Episode 243: Rathebe blocks Babeile from investigating further. Melita warns Eunice to stay clear of Mr. Kgomo.
Thursday, June 6, 2024 - Episode 244: Tbose surrenders to the police while an intruder meddles in his affairs. Rathebe's secret mission faces a setback.
Friday, June 7, 2024 - Episode 245: Rathebe’s antics reach Kganyago. Tbose dodges a bullet, but a nightmare looms. Mr. Kgomo accuses Melita of witchcraft.
Monday, June 10, 2024 - Episode 246: Ntswaki struggles on her first day back at school. Babeile is stunned by Rathebe’s romance with Bullet Mabuza.
Tuesday, June 11, 2024 - Episode 247: An unexpected turn halts Rathebe’s investigation. The press discovers Mr. Kgomo’s affair with a young employee.
Wednesday, June 12, 2024 - Episode 248: Rathebe chases a criminal, resorting to gunfire. Turf High is rife with tension and transfer threats.
Thursday, June 13, 2024 - Episode 249: Rathebe traps Kganyago. John warns Toby to stop harassing Ntswaki.
Friday, June 14, 2024 - Episode 250: Babeile is cleared to investigate Rathebe. Melita gains Mr. Kgomo’s trust, and Jacobeth devises a financial solution.
Monday, June 17, 2024 - Episode 251: Rathebe feels the pressure as Babeile closes in. Mr. Kgomo and Eunice clash. Jacobeth risks her safety in pursuit of Kganyago.
Tuesday, June 18, 2024 - Episode 252: Bullet Mabuza retaliates against Jacobeth. Pitsi inadvertently reveals his parents’ plans. Nkosi is shocked by Khwezi’s decision on LJ’s future.
Wednesday, June 19, 2024 - Episode 253: Jacobeth is ensnared in deceit. Evelyn is stressed over Toby’s case, and Letetswe reveals shocking academic results.
Thursday, June 20, 2024 - Episode 254: Elizabeth learns Jacobeth is in Mpumalanga. Kganyago's past is exposed, and Lehasa discovers his son is in KZN.
Friday, June 21, 2024 - Episode 255: Elizabeth confirms Jacobeth’s dubious activities in Mpumalanga. Rathebe lies about her relationship with Bullet, and Jacobeth faces theft accusations.
Monday, June 24, 2024 - Episode 256: Rathebe spies on Kganyago. Lehasa plans to retrieve his son from KZN, fearing what awaits.
Tuesday, June 25, 2024 - Episode 257: MaNtuli fears for Kwaito’s safety in Mpumalanga. Mr. Kgomo and Melita reconcile.
Wednesday, June 26, 2024 - Episode 258: Kganyago makes a bold escape. Elizabeth receives a shocking message from Kwaito. Mrs. Khoza defends her husband against scam accusations.
Thursday, June 27, 2024 - Episode 259: Babeile's skillful arrest changes the game. Tbose and Kwaito face a hostage crisis.
Friday, June 28, 2024 - Episode 260: Two women face the reality of being scammed. Turf is rocked by breaking
Scandal! Teasers June 2024 on etv Forum.co.zaIsaac More
Monday, 3 June 2024
Episode 47
A friend is compelled to expose a manipulative scheme to prevent another from making a grave mistake. In a frantic bid to save Jojo, Phakamile agrees to a meeting that unbeknownst to her, will seal her fate.
Tuesday, 4 June 2024
Episode 48
A mother, with her son's best interests at heart, finds him unready to heed her advice. Motshabi finds herself in an unmanageable situation, sinking fast like in quicksand.
Wednesday, 5 June 2024
Episode 49
A woman fabricates a diabolical lie to cover up an indiscretion. Overwhelmed by guilt, she makes a spontaneous confession that could be devastating to another heart.
Thursday, 6 June 2024
Episode 50
Linda unwittingly discloses damning information. Nhlamulo and Vuvu try to guide their friend towards the right decision.
Friday, 7 June 2024
Episode 51
Jojo's life continues to spiral out of control. Dintle weaves a web of lies to conceal that she is not as successful as everyone believes.
Monday, 10 June 2024
Episode 52
A heated confrontation between lovers leads to a devastating admission of guilt. Dintle's desperation takes a new turn, leaving her with dwindling options.
Tuesday, 11 June 2024
Episode 53
Unable to resort to violence, Taps issues a verbal threat, leaving Mdala unsettled. A sister must explain her life choices to regain her brother's trust.
Wednesday, 12 June 2024
Episode 54
Winnie makes a very troubling discovery. Taps follows through on his threat, leaving a woman reeling. Layla, oblivious to the truth, offers an incentive.
Thursday, 13 June 2024
Episode 55
A nosy relative arrives just in time to thwart a man's fatal decision. Dintle manipulates Khanyi to tug at Mo's heartstrings and get what she wants.
Friday, 14 June 2024
Episode 56
Tlhogi is shocked by Mdala's reaction following the revelation of their indiscretion. Jojo is in disbelief when the punishment for his crime is revealed.
Monday, 17 June 2024
Episode 57
A woman reprimands another to stay in her lane, leading to a damning revelation. A man decides to leave his broken life behind.
Tuesday, 18 June 2024
Episode 58
Nhlamulo learns that due to his actions, his worst fears have come true. Caiphus' extravagant promises to suppliers get him into trouble with Ndu.
Wednesday, 19 June 2024
Episode 59
A woman manages to kill two birds with one stone. Business doom looms over Chillax. A sobering incident makes a woman realize how far she's fallen.
Thursday, 20 June 2024
Episode 60
Taps' offer to help Nhlamulo comes with hidden motives. Caiphus' new ideas for Chillax have MaHilda excited. A blast from the past recognizes Dintle, not for her newfound fame.
Friday, 21 June 2024
Episode 61
Taps is hungry for revenge and finds a rope to hang Mdala with. Chillax's new job opportunity elicits mixed reactions from the public. Roommates' initial meeting starts off on the wrong foot.
Monday, 24 June 2024
Episode 62
Taps seizes new information and recruits someone on the inside. Mary's new job
14. Why don’t I take you to dinner tonight ?
Why don’t I take you to dinner tonight ?
Why don’t I take you to dinner tonight ?
It’s not what you
say it’s what you
do.
Action do speak
louder than words
22. • Ignoring:
Neglect or give no attention.
• Pretending:
Trying to show that you care.
• Selective listening:
Select parts of the conversation and ignoring the rest.
• Attentive listening:
Paying attention to every minor detail.
• Empathic listening
23. Most people don’t listen with the
intent to understand but they listen
with the intent to reply !
Understand
what is being said
24. ‚The skill of empathic listing will not be
effective unless they come from a sincere
desire to understand‛
Show presence in
the conversation
Focus attention
completely on the
speaker
Make the
speaker feel
important
Show
acceptance &
appreciation
26. Men
Women
• Emphasize
status, power, and
independence.
• Complain that women talk
on and on.
• Offer solutions.
• To boast about their
accomplishments.
• Establish connection and
intimacy .
• Criticize men for not
listening.
• Speak of problems to
promote closeness.
• Express regret and restore
balance to a conversation.
27. MYSELF
• I want my
department to …..
• My staff
• My objective
• All women are …..
• We want our
department to …
• Our team
• Our objective
• Discriminating!
29. Least Self-Revealing Least Difficult to Discuss
1. I will tell you how Kendall felt about Kim, neither
person being present.
2. I will tell you how Kendall feels about Kim, neither
person being present.
3. I will tell you my past feelings about Kim, who is not
present.
4. I will tell you my present feelings about Jim, who is not
present.
5. I will tell you my past feelings about you.
6. I will tell you my present feelings about you.
7. I will tell you my past feelings about myself.
8. I will tell you my present feelings about myself.
Most Self-Revealing Most Difficult to Discuss
30. Fears associated with self-disclosure
• Uncertainty about how the information is going
to be received and utilized.
• May be judged harshly by others.
• Things said in one context might be repeated in
an unrelated context.
• Disclosed information may be revealed to
someone else.
• Willingness to share my be perceived as a
weakness or shortcoming.
31. Benefits of self-disclosure?
-
Sense of psychological relief.
Validate our perceptions of reality.
Reduce stress and tension.
Improves us physiologically.
Clear lines of communication with others.
Strengthened, enhanced relationships.
more coworker enjoy working together
so more productivity.
- Create a trusting environment.
- Increasing self- awareness.
The two basic modes of communication are verbal and nonverbal. Verbal communication is either spoken or written. Verbal communication involves the use of words. Nonverbal communication, on the other hand, does not involve the use of words. Dress, gestures, touching, body language, face and eye behavior, and even silence are forms of nonverbal communication. Remember that even though there are two forms of communication, both the verbal and the nonverbal are inseparable in the total communication process. Conscious awareness of this fact is extremely important because our effectiveness in many situations is highly dependent upon successful communication. The most powerful mode of communication is the non verbal mode although commonly it is the one most often ignored or neglected and we put the majority of our efforts into what we say forgetting about the far more powerful non verbal channel.
Body Language will often clarify ambiguity or uncertainty often you will notice that people say one thing and their body language says another. We also have to ensure that OUR Body language is appropriate and gives the right signals to those that we are communicating with.You may have your voice and words under control, but your body language including the tiniest facial expressions and movement can give your true thoughts and feelings away.Recognize that people communicate on many levels . Become accustomed to watching nonverbal communication and your ability to read it will grow dramatically with practice.If a person’s words say one thing and their nonverbal communication says another, you are wont to listen to the nonverbal communication – and that is usually the correct decision.Probe nonverbal communication during a meeting or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words.Be aware of non-verbal communication and keep it consistent with your message
Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes.Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words.The ability to recognize and interpret nonverbal responses depends upon consistent development of observation skills. Your growth in both knowledge and understanding will contribute to an ability to recognize and interpret many kinds of nonverbal communication. Your sensitivity and competence in listening with your eyes will become as refined as-if not better than-listening with your ears.
Paraverbal
Communication is a two-way street. If a person says something to you, you are expected to give a response in kind. If any dialogue stops becoming or never becomes two way then it is not communication and it is highly unlikely to be effective.
Informal communication network
Announce decision, explain decision or behavior, emphasize the downside, openly discuss worst-case possibilities. Play video of failure to communicate.
Aggressively: inducing guilt and using control tactics, you are likely to perceive the words of others as attacking and be on the defensePassively: interested in hearing and understanding the other person’s point of view. We are attentive and passively listen. We assume that we heard and understand correctly. but stay passive and do not verify itAssertively:Is a form of communication in which you speak up for your rights and take into account the rights of other.
“The skill of empathic listing will not be effective unless they come from a sincere desire to understand”Often the real meaning of what they are saying is hidden or requires us to read between the lines or look at some other clues to GET what they are saying.
Even if you disagree, keep a positive attitude towards the speaker to make him open up.
Filtering:People selective interpret what they see on the basis of their interests, background, experience and attitudes.A condition in which information inflow exceeds individual’s processing capacity.Emotion:Emotions how people feels at the time a message received.Language:Words have different meaning s to different people
What is your opinion???Ask one about the other opinion on this slide.
The public area consists of information about us that both we and other know.The private area comprises information that we know about ourselves but hidden to others.The blind area denotes information that others are aware of but we are not.The unknownareacontains information that neither we know or other know.
Discuss a difficult person, “brain storming”
Creating an emotional as well as a rational connection is vitally important to ensure optimal communication effectiveness. From our own experiences I am sure we would agree that where we have a positive emotional connection with people we tend to find all aspects of our interaction including communication are better than where there is no or a poor emotional connectionTrust and honesty are important components of emotional connection, and they both relate to communication as well. Real, open communication requires trust. Before you can feel safe telling someone important things about yourself, you'll need to trust them not to share your secrets with anyone else. You'll need to trust them not to use the information against you in some way. Honesty comes into play here, as well. It's hard to trust someone who isn't honest with you.In order to be effective at communicating we need to be able to establish emotional ties and connections with those we are communicating with, if we cannot establish an emotional connection then we will never be able to communicate as effectively as we would had we established it.There are numerous studies which address the importance of effective, empathic physician-patient communication. Early research pointed to improved patient compliance, better clinical outcomes and reductions in dissatisfaction and malpractice litigation.
We often use ambiguity to cope with predicaments, difficult situations, and conflict situations. A team member who just gave a fairly bad but somewhat inconsequential presentation, may ask "How did I do?“ How do you respond? You may say something like: "Probably better than I would have done," or "I've never seen a presentation like it." Such messages may not satisfy the other person, but they assist you in managing a difficult situation and preserving the peace of work relations. Since our primary purpose in communicating is to get our message across and to have people understand, then it will not be helpful if we allow much ambiguity to creep in to our communication. Difficult as it may be , sometimes to really communicate effectively we must refrain from using ambiguity in order to make our life easier if it leaves the other person confused and lacking in understanding.
Continually as you are communicating and particularly where areas are complex and or important you should be constantly checking understanding as you go along. If you fail to do this then it is highly probable that you will have failed somewhere to get across what you need to and therefore the purpose of your communication i.e. “the transmission of meaning to others” will have been unsuccessful.Where there is a requirement on some action from those that your are communicating with this is of even greater importance as you need to know not only do they understand what you have been aiming to get across but do they know what is expected of them ?
Often in situations where there is a perceived or real disparity either in hierarchy or competence between two parties it is difficult for one of the parties to feel confident in interrupting or volunteering they do not feel they fully understand. In this situation take responsibility for checking that there is clear understanding of what has been discussed and any action that needs to happen.