Business Communication


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  • Business CommunicationCourse code: fin- 1209Presentation on:Effective Communication Skills & Career Development
  • The Alliance Of Alpha
  • Non-mechanical
  • Most effective & helpful for business purposes
  • Most effective method to recruit employee for the right position
  • Formal way to communicate with people
  • Conference
  • Lecture
  • Mechanical
  • Telephone
  • One of the most effective media for communicating. For business, trade, commerce, and so on
  • A modern technology for long distance communication through which communicators are able to see each other.
  • Mechanical
  • Letter
  • Business Communication

    1. 1. Welcome to Our Presentation Session<br /> 3rdBatch, <br />Department of Finance<br />1<br />
    2. 2. Business Communication<br />Course code: Fin- 1209<br />Presentation on:<br />Effective Communication Skills <br /> & <br />Career Development<br /> 3rdBatch, <br />Department of Finance<br />
    3. 3. The<br />Alliance<br />Of <br />Alpha<br />››Encrust The Essence Of Efficiency…<br />
    4. 4. 4<br />Introduction to Group Members<br /> 3rdBatch, <br />Department of Finance<br />
    5. 5. 5<br />Theme<br />Effective communication Skill and Career Development<br />Anik Ahmed <br />ROLL NO: 091531<br />
    6. 6. 6<br />What is business communication?<br />Business Communication is known simply as "Communications." It encompasses a variety of topics, including Marketing, Branding, Customer relations, Consumer behavior, Advertising, Public relations, Corporate communication, Community engagement, Research & Measurement, Reputation management, Interpersonal communication, Employee engagement, Online communication, and Event management<br />Anik Ahmed <br />ROLL NO: 091531<br />
    7. 7. Anik Ahmed <br />ROLL NO: 091531<br />7<br />A communication skill enables human beings to work together.<br /> – Lesikar, Flatley and Rantz<br />
    8. 8. 8<br />Communication skills and development of career<br /> Communication skill is a method by which a communicator easily communicate with others. <br /> From the moment of birth, babies are learning how to communicate, building on their innate ability to communicate to their mother through crying. <br /> Thereafter, throughout life, a person's development and progress relies on communication of one form or another, either communicating to or receiving communication from others. Communication skills are a very important asset to help any person on the road to success or to build up career.<br /> Career development is a key element to a self improvement program, whether for an adult or young student; even for a mature student.<br />Anik Ahmed <br />ROLL NO: 091531<br />
    9. 9. Anik Ahmed <br />ROLL NO: 091531<br />9<br />What skills need to be an effective communicator?<br />Listening skills – communication is not just about getting your ideas across, it is also about actively listening to other people’s thoughts and taking them on board. People are more likely to listen to you if you've shown them the same courtesy! <br />Presentation skills – To communicate effectively in the workplace, you need to be able to present your information clearly. Presentation skills doesn’t just mean knowing how to put a good set of PowerPoint slides together, though it can do, it also<br />Tailoring information to suit the audience – As well as being able to decide what information is important and how to present it, a good communicator is able to tailor that information to suit their audience. You wouldn't use the same language in an informal meeting with close colleagues as you would to present the same information to a group of external clients, for example.<br />
    10. 10. Important elements of effective communication:<br /> 1.Skilled communicator<br /> 2.Efficiency in using language<br /> 3.Use of the appropriate media<br />Md. Mehedi Hassan<br /> Roll No. 091590<br />
    11. 11. 11<br />Barriers to Effective Communication<br /> A communication barrier is anything that gets in the way of the purpose of communication or causes people to misunderstand each other, information, or a message.Effective communication can only take place when barriers to communication are eliminated during the communication process. <br />Md. Mehedi Hassan<br /> Roll No. 091590<br />
    12. 12. 12<br />Breaking down communication skills<br />Information are transmitted through media. So the use of appropriate media must be ensured.<br /> Written communication: The communication is occurred through written form is known as written communication.Letters, memos, reports, notices, circulars etc.<br /> Spoken (oral) communication: The communication is occurred through orally is known as oral communication.Face to face Conversation, meeting, telephone, lecture, television etc.<br />Md. Mehedi Hassan<br /> Roll No. 091590<br />
    13. 13. 13<br />Md. Mehedi Hassan<br /> Roll No. 091590<br />
    14. 14. Non-mechanical<br />
    15. 15. Face to Face Conversation<br />Most effective & helpful for business purposes<br />ISRAT JAHAN ISITA <br />Roll No. 091599<br />
    16. 16. Interview<br /> Most effective method to recruit employee for the right position<br />ISRAT JAHAN ISITA <br />Roll No. 091599<br />
    17. 17. Meeting<br />Formal way to communicate with people <br />Tanzina Islam <br />Roll No. 091543<br />
    18. 18. Conference <br />Tanzina Islam <br />Roll No. 091543<br />
    19. 19. Lecture<br />Tanzina Islam <br />Roll No. 091543<br />
    20. 20. Dias speech <br />*Dias speech acts a hood performance <br />*Dias speech to inform any subjects to general people and to obtain their support on it .<br />Aminul Islam <br />Roll No. 091561<br />
    21. 21. Advisory board<br />Aminul Islam <br />Roll No. 091561<br />
    22. 22. composed of foremen or supervisors for providing oral counseling and advises to the workers <br />
    23. 23. Mechanical<br />
    24. 24. Telephone/ Cellphone<br />Phone calls are an opportunity to communicate with potential and current customers. Developing effective phone skills is essential to your business success. <br />Aminul Islam <br />Roll No. 091561<br />
    25. 25. An effective media to create market of any product through advertisement<br />
    26. 26. Television<br />One of the most effective media for communicating. For business, trade, commerce, and so on.<br />Aminul Islam <br />Roll No. 091561<br />
    27. 27. Video conference<br />A modern technology for long distance communication through which communicators are able to see each other.<br />Aminul Islam <br />Roll No. 091561<br />
    28. 28. MD.MAZHARUL ISLAM ROLL NO: 091541<br />28<br />Written Communication Skill<br />
    29. 29. 29<br />S. M. SHAHIDUL ISLAM. Roll No. 091622<br />
    30. 30. 30<br />Written Communication Skill<br />Building up a good career through written communication some important skills must be followed:<br />Adaptation and the selection of words: Clear writing begins with adapting massage to specific readers.<br />Construction of clear sentences and paragraph: Choosing words, constructing clear sentences and paragraphs involves adaptation to the minds of the intended readers.<br />Writing for effect: Getting positive effect with messages is largely a matter of skillful writing and of understanding how people respond to words. It involves keeping certain attitudes in mind and using certain writing techniques. <br />S. M. SHAHIDUL ISLAM. Roll No. 091622<br />
    31. 31. 31<br />Written Communication Skill<br />The writing process: The writing process consists of three main stages: planning, drafting and revising.<br />Directness in Good-News and Neutral messages: Begin by assessing the reader’s probable reaction. A positive or neutral reaction calls for directness; a negative reaction, indirectness.<br />Indirectness in Bad-News message: When a message is primarily bad news, it usually should be written in the indirect order. The indirect order is especially effective when it must say no or convey other disappointing news. <br />S. M. SHAHIDUL ISLAM. Roll No. 091622<br />
    32. 32. 32<br />Written Communication Skill<br />Indirectness in Persuasive message: Persuasion messages generally are written in the indirect order. <br />Strategies in the Job Search Process: Of all the things in life, few are more important than getting a job. Constituting an attractive Resume and Application and making presentation or conducting interview is the most important parts of job search process.<br />Basics of Report writing: A business report is an orderly and objective communication of factual information that serves a business purpose. <br />MD. MAZHARUL ISLAM <br />ROLL NO: 091541<br />
    33. 33. 33<br />Written Communication Skill<br />Short Report and Proposals: A short report is a combined form of the executive summary and the letter of transmittal.<br />Long and Formal Reports: Long, formal reports are important but not numerous in business. They usually concern a major investigation, which explains their length. <br />Graphics: In many reports it will need to use graphics to help convey information quickly and accurately. <br />MD. MAZHARUL ISLAM <br />ROLL NO: 091541<br />
    34. 34. Mechanical<br />
    35. 35. e-mail<br />Today's communication largely depend on it. Electronic mail, most commonly abbreviated email or e-mail, the revolutionary media of communication through internet. is a method of exchanging digital messages. <br />*business<br />*trade <br />*commerce<br />*personal<br />*educational<br />35<br />KHADIZATUZ ZOHARA Roll No. 091526<br />
    36. 36. Facebook is a social networking website that is operated and privately owned by Facebook, Inc. <br /> Since September 2006, anyone over the age of 13 with a valid e-mail address can become a Facebook user. <br /> Users can add friends and send them messages, and update their personal profiles to notify friends about themselves. <br />Additionally, users can join networks organized by workplace, school, or college. <br />36<br />KHADIZATUZ ZOHARA Roll No. 091526<br />
    37. 37. Twitter has been described as akin to a Web-based Internet Relay Chat (IRC) client.Twitter is a social networking and micro blogging service that enables its users to send and read messages known as tweets. <br />37<br />KHADIZATUZ ZOHARA Roll No. 091526<br />
    38. 38. 38<br />Telex<br /> These machines are called "Telex". Telex machines first performed rotary-telephone-style pulse dialing for circuit switching, and then sent data by Baudot code. <br />With a range of components and products, Telex can help you build a communication system for a small office or a global enterprise. <br />Mohammad Mahmudulhasan<br />Roll No. 091534<br />
    39. 39. Fax<br />A fax (short for facsimile) is a document sent over a telephone line. Although businesses usually maintain some kind of fax capability, the technology has faced increasing competition from Internet-based alternatives. <br />39<br />Mohammad Mahmudulhasan<br />Roll No. 091534<br />
    40. 40. 40<br />Non-mechanical<br />
    41. 41. 41<br />Letter<br />Mostly used form of written communication.<br />SABEKUN NAHAR SHIRIN Roll No. 07882734 <br />
    42. 42. Memorandums are a form of letter written inside the business. They are written massages exchanged by employees in conducting their work. Originally they were only in hard copy, but with the advent of computers they are now often processed electronically. Even so, they still are a part of most company communication. <br />42<br />Memorandum<br />SABEKUN NAHAR SHIRIN Roll No. 07882734 <br />
    43. 43. Written or formal information, notification, or warning about a fact, required to be made in law or imparted by an operation of law. <br />Notice are used in:<br />1.Business organizations,<br />2.Government & non-government offices,<br />3.Educational institutions,<br />4.Media ( newspapers, television, radio etc.).<br />SABEKUN NAHAR SHIRIN Roll No. 07882734 <br />
    44. 44. 44<br />Report<br />Reports are often used to display the result of an experiment, investigation, or inquiry. <br />Reports often use persuasive elements, such as graphics, images, voice, or specialized vocabulary in order to persuade that specific audience to undertake an action. <br />SABEKUN NAHAR SHIRIN Roll No. 07882734 <br />
    46. 46. A skilled communicator can develop his or her career through effective communication. A person who can operate all the modern communication media & communicate effectively with others can get a gorgeous job in the corporate world.<br />Anik Ahmed <br />ROLL NO: 091531<br />
    47. 47. Steps in career development<br />
    48. 48. 48<br />Improving your communication skills improves your chances for success in business.<br /> – Lesikar, Flatley and Rantz<br />Anik Ahmed <br />ROLL NO: 091531<br />
    49. 49. 49<br />THANK YOU ALL FOR BEING WITH US<br /> 3rdBatch, <br />Department of Finance<br />
    50. 50. 50<br />Any Question?<br />