Communicate & Negotiate Like a Pro
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The document discusses communication and negotiation skills. It covers topics like the importance of body language, using your voice, understanding personality types, doing research on who you are talking to, writing things out, communicating value, and avoiding conflict. The key messages are that communication is essential, talking and asking questions is important for success, and having confidence in yourself can help you get what you want and build strong relationships.
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Negotiation is an intricate dance, a delicate interplay of skills, strategies, and communication. Whether it's sealing a business deal, resolving conflicts, or navigating personal relationships, the art of negotiation is a crucial life skill.
1. Understanding the Basics:
Negotiation is not merely about getting what you want. It involves finding common ground, fostering relationships, and creating win-win scenarios. The process typically unfolds in stages - preparation, discussion, clarification of goals, negotiation, and agreement. Each stage demands attention and finesse.
2. Preparation is Key:
Successful negotiators invest time in understanding their own objectives and the other party's interests. Thorough research, knowledge of market conditions, and awareness of potential obstacles empower negotiators to make informed decisions.
3. Building Rapport:
The foundation of successful negotiation often lies in establishing rapport. Trust is the currency of negotiation. Open communication and active listening build a conducive environment for fruitful discussions.
4. The Power of Active Listening:
Listening goes beyond hearing words; it involves understanding the underlying emotions and needs. Active listening promotes empathy and enables negotiators to address concerns effectively.
5. Strategies and Tactics:
Negotiation strategies vary based on the context. Distributive negotiation, where resources are fixed, demands a competitive approach. Integrative negotiation, on the other hand, seeks collaborative solutions that benefit all parties.
6. BATNA (Best Alternative to a Negotiated Agreement):
Understanding your BATNA provides a safety net. It's your fallback position if negotiations fail. A strong BATNA strengthens your position and gives you the confidence to walk away if necessary.
7. Overcoming Obstacles:
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A session I'm doing for some students on Friday. Its about professional communication for graduate consultants. Some media won't be visible in Slideshare and also there could be missing context. Copyright ThoughtWorks (All rights reserved).
20090504 A Interpersonal Relations
The document discusses the importance of interpersonal skills in the modern workplace. It notes that today's work requires strong networking abilities as family structures change, coworkers rotate frequently, and hierarchies flatten. Developing interpersonal skills like communication, empathy, self-awareness, and conflict management is essential for effective teamwork and career success. The document provides tips for improving skills like assertive communication, active listening, and resolving conflicts constructively.
Executive Chatting - Engaging in Social and Emotionally Intelligent Conversat...
Executive Chatting - Engaging in Social and Emotionally Intelligent Conversat...Career Communications Group
Do you know what you are saying? Before you speak a single word, you have said so much. Your body language, facial expressions, and attitude tell their own story. A strong leader knows how to say what she means. Her voice is strong; her points are clear, and she talks about the big picture. She invests in increasing her vocabulary and uses language that reflects core values, missions, and goals. She can take these skills straight to the bank as she rises to the top.
Learning Objective: This workshop will teach women to increase communication, leadership, and presentation style to become more effective managers and leaders
Outcomes-At the end of this course, participants will be able to:
a. Practice using and interpreting nonverbal cues
b. Explore ways to articulate mission and values
c. Explore techniques to build executive presence
d. Identify individual listening and communication styles
e. Examine personal communication challenges and ways to address them
Manual tonality
This document discusses tonality and body language as secret weapons for influence and persuasion in sales. It identifies tonality as crucial for building rapport and lowering a client's resistance. It discusses establishing an expert image and enthusiasm within the first 4 seconds. Mastering tonality, body language, matching, handshakes and dress are presented as skills that can increase influence over prospects on both conscious and unconscious levels.
Sucess in interview
Understand the job requirements. ...
Develop job-related interview questions. ...
Establish a system to evaluate candidates. ...
Ensure a comfortable interviewing environment. ...
Help the candidate relax. ...
Avoid unlawful or discriminatory questions. ...
Document the interview. ...
Allow the candidate to ask questions
Maximizing Your First Impression
This document provides tips for maximizing your first impression when meeting someone new. It emphasizes the importance of nonverbal communication, noting that 55% of communication comes from body language, 38% from tone of voice, and only 7% from words. The key things to do include smiling, making eye contact, having an open posture, introducing yourself, and finding common ground. Having an enthusiastic, motivated, sincere, and curious attitude will make a better first impression than coming across as angry, boring, resentful, or impatient.
Analysis Prioritisation COmmunication - Day Ten
This document discusses various aspects of communication and collaboration. It covers topics like non-verbal communication, terminology used in negotiation, causes of conflict, and strategies for dealing with conflict. It also discusses principles of effective negotiation like focusing on interests not positions, improving communication, and reasoning from first principles rather than by analogy. The power of collaboration to build trust, improve discipline, lower friction and resistance is highlighted. Effective collaboration requires aligning teams through trust to execute projects and ambitions.
2 effective communication
This document provides information on effective communication. It begins by establishing ground rules for an interactive session and brainstorming. It then lists various aspects of communication such as verbal and non-verbal communication, facial expressions, body language, listening skills, and dressing sense. It discusses managing conflicts and positive interactivity. It defines communication and provides the steps in the communication process. It outlines the basics of effective communication and describes passive, aggressive, and assertive styles of communication.
AIESEC Academy | How to Get a Succesful Meeting
The document provides 7 tips for having more successful meetings: 1) Do thorough research on both the company and the individual you will meet with; 2) Ask open-ended questions to allow for natural conversation; 3) Listen carefully to identify opportunities to propose value; 4) Set the date and time for your next meeting before concluding; 5) Act with self-confidence even if unsure; 6) Practice sales skills as often as possible to continuously improve; 7) Maintain a professional appearance and manner.
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【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
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Communicate & Negotiate Like a Pro
- 1. Communicate & Negotiate Like a Pro Heather Austin, Project Coordinator Center for Technology & Business heather@trainingnd.com
- 2. A little about me! The Early days Retail, Retail, Retail, Taking care of Business Non-Profits forever!
- 3. Words Matter….but not that much Body Language Using your voice The Mirror Effect Confidence Level Communication is Key!
- 4. Personality types ◦ DISC ◦ Colors ◦ Animals Who are you talking to?
- 5. Do your research Write it out! Communicate value Expect Success Activity Time! What is it that you want?
- 6. Conflict avoidance T.M.I. Willing to do better for others than for ourselves Instinct for fairness Undervalue Confidence Making assumptions Our own worst enemy….
- 7. Anyone want a rewrite? Positive attitude Confidence What do you have to have…what can you live without? Practice out loud Activity Time!
- 8. The #1 thing you can do in Communication and Negotiation is TALK! ◦ If you don’t ask, you won’t get it. ◦ If you don’t tell someone, they can’t fix it. ◦ If you don’t speak up, nothing changes. ◦ If you don’t communicate, no one knows. Be confident in yourself! ◦ You could get everything you want! ◦ You could build long lasting, trusting relationships! ◦ You could even have some fun! Keys to Success!
- 9. Any Questions?
- 10. Customer Service Heather Austin, Project Coordinator Center for Technology & Business heather@trainingnd.com