In this presentation Jive's Chief Strategy Officer, Chris Morace, discussed how Jive customers are driving real top-line revenue growth and bottom-line cost savings via Jive's collaboration platform.
We are helping our customers:
- Increase workforce productivity by 15%
- Reduce turnover by 24% and improve employee satisfaction
- Increase revenues 2-4%
Learn more about Jive Software: www.jivesoftware.com
What can you achieve by socializing your corporate intranet?
In this presentation, social business experts Gia Lyons and Kathryn Everest will examine how a social intranet enables more employees to find and engage in corporate communications and strategic messages, thus driving greater alignment and buy-in.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.
Learn more at http://bit.ly/1aTo6Vq
Jive and Alcatel-Lucent will examine how a social intranet can help you find experts within your company and boost innovation.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.
Learn more at http://bit.ly/1aTo6Vq
Technology by itself is not going to be enough to make a workforce more productive -- it requires a clear line of site to business value.
Let's start by looking at the state of business today: businesses have developed and implemented over-engineered, automated processes. And in the quest to create productivity, we now have the 24 hr workday.
The question remains: How do we get workers to an even higher level productivity? I elaborate on the answer in this deck.
Learn more about Jive Software: http://bit.ly/1aTo6Vq
Jive's Gia Lyons and Thomas Reuters' Ellen Anderson did a deep dive on how a social intranet can enable employees to easily collaborate and deliver quality work—to boost performance.
In this presentation, Ellen Anderson shares how her team uses a social intranet for IT project management and to address obstacles to high performance (including lack of collaboration and ability to share). Learn how Ellen drives projects forward with Thomson Reuters' intranet.
Learn more at http://bit.ly/1aTo6Vq
With the rate of innovation coming from Microsoft these days, many organizations are struggling to understand which tools and capabilities to use, and when to use them. The fact is: different teams work in different ways. Within the modern digital workplace, there are many different “modalities” of collaboration — and the companies that understand and meet the evolving needs of their end users will have a competitive advantage.
This presentation reprises a keynote presentation given at the European SharePoint Conference (Nov 2016) in Vienna, Austria by Office Server and Services MVPs Christian Buckley from Beezy and Benjamin Niaulin from Sharegate as they discuss real-world scenarios and management considerations of the three primary collaboration modalities: document and process-centric (SharePoint), email-centric (Exchange and Groups), and social-centric (Yammer, Skype for Business) -- and how Beezy can meet the various needs of these modalities.
Practical Tips on Designing an Effective Digital Workplace #nycentcollabKanwal Khipple
Better understand how you can build your digital hub powered by SharePoint Online. We’ll dive into how Hub Sites, Communication and broader team sites can support with your digital workplace strategy
https://www.meetup.com/New-York-Enterprise-Collaboration-Meetup/events/253764356/
Leverage Bots in your Digital Workplace #GlobalAIbootcamp Kanwal Khipple
Better understand the benefit of bots and how integrating them into your organization can help common tasks automated. It's the first step toward better integration between business applications together. At the end of this session, we'll demo bots and sample solutions currently available in the Office 365 space.
The Nintex Platform is Easy-to-use, Powerful and Complete to manage, automate and optimize your processes.
Manage processes by discovering, mapping and sharing across process participants and owners.
This often leads to opportunities for process automation. Many processes involve the capture of information and our forms capability provides an ease-to-use, responsive design experience, often eliminating paper forms. With advanced workflow capabilities you can quickly design powerful applications using advanced logic and rules to eliminate manual work. Nintex RPA drives speed by automating those mundane, repetitive tasks. Since many processes involve the need to generate a document we have a DocGen offering to automatically create documents from both unstructured and structured data sources. With Nintex Sign powered by Adobe Sign you can easily integrate eSign into your signature-based workflows for total automation.
Once you have been managing and automating processes, imagine the amount of information available on how your business is operating. Leveraging Nintex Analytics you are able to get process intelligence allowing you to monitor, analyze and improve your business.
With the Nintex platform our customers and partners value our extensibility, using pre-built connecters as well as leveraging our Xtensions to build powerful bi-directional connectors to orchestrate processes across any systems in your organization.
Combining the power of Nintex with our customer success and vast partner network it is easy to see why our customers are so successful.
What can you achieve by socializing your corporate intranet?
In this presentation, social business experts Gia Lyons and Kathryn Everest will examine how a social intranet enables more employees to find and engage in corporate communications and strategic messages, thus driving greater alignment and buy-in.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.
Learn more at http://bit.ly/1aTo6Vq
Jive and Alcatel-Lucent will examine how a social intranet can help you find experts within your company and boost innovation.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.
Learn more at http://bit.ly/1aTo6Vq
Technology by itself is not going to be enough to make a workforce more productive -- it requires a clear line of site to business value.
Let's start by looking at the state of business today: businesses have developed and implemented over-engineered, automated processes. And in the quest to create productivity, we now have the 24 hr workday.
The question remains: How do we get workers to an even higher level productivity? I elaborate on the answer in this deck.
Learn more about Jive Software: http://bit.ly/1aTo6Vq
Jive's Gia Lyons and Thomas Reuters' Ellen Anderson did a deep dive on how a social intranet can enable employees to easily collaborate and deliver quality work—to boost performance.
In this presentation, Ellen Anderson shares how her team uses a social intranet for IT project management and to address obstacles to high performance (including lack of collaboration and ability to share). Learn how Ellen drives projects forward with Thomson Reuters' intranet.
Learn more at http://bit.ly/1aTo6Vq
With the rate of innovation coming from Microsoft these days, many organizations are struggling to understand which tools and capabilities to use, and when to use them. The fact is: different teams work in different ways. Within the modern digital workplace, there are many different “modalities” of collaboration — and the companies that understand and meet the evolving needs of their end users will have a competitive advantage.
This presentation reprises a keynote presentation given at the European SharePoint Conference (Nov 2016) in Vienna, Austria by Office Server and Services MVPs Christian Buckley from Beezy and Benjamin Niaulin from Sharegate as they discuss real-world scenarios and management considerations of the three primary collaboration modalities: document and process-centric (SharePoint), email-centric (Exchange and Groups), and social-centric (Yammer, Skype for Business) -- and how Beezy can meet the various needs of these modalities.
Practical Tips on Designing an Effective Digital Workplace #nycentcollabKanwal Khipple
Better understand how you can build your digital hub powered by SharePoint Online. We’ll dive into how Hub Sites, Communication and broader team sites can support with your digital workplace strategy
https://www.meetup.com/New-York-Enterprise-Collaboration-Meetup/events/253764356/
Leverage Bots in your Digital Workplace #GlobalAIbootcamp Kanwal Khipple
Better understand the benefit of bots and how integrating them into your organization can help common tasks automated. It's the first step toward better integration between business applications together. At the end of this session, we'll demo bots and sample solutions currently available in the Office 365 space.
The Nintex Platform is Easy-to-use, Powerful and Complete to manage, automate and optimize your processes.
Manage processes by discovering, mapping and sharing across process participants and owners.
This often leads to opportunities for process automation. Many processes involve the capture of information and our forms capability provides an ease-to-use, responsive design experience, often eliminating paper forms. With advanced workflow capabilities you can quickly design powerful applications using advanced logic and rules to eliminate manual work. Nintex RPA drives speed by automating those mundane, repetitive tasks. Since many processes involve the need to generate a document we have a DocGen offering to automatically create documents from both unstructured and structured data sources. With Nintex Sign powered by Adobe Sign you can easily integrate eSign into your signature-based workflows for total automation.
Once you have been managing and automating processes, imagine the amount of information available on how your business is operating. Leveraging Nintex Analytics you are able to get process intelligence allowing you to monitor, analyze and improve your business.
With the Nintex platform our customers and partners value our extensibility, using pre-built connecters as well as leveraging our Xtensions to build powerful bi-directional connectors to orchestrate processes across any systems in your organization.
Combining the power of Nintex with our customer success and vast partner network it is easy to see why our customers are so successful.
Are you doing enough to engage your B2B customers and channel partners? Without a collaborative community, the answer is probably no.
Find out more about how social business communities can tap the full power of your customers and the potential of your partners. Learn more about Jive Software: http://bit.ly/1aTo6Vq
Practical Tips on Designing an Effective Digital Workplace #spfestchi #cm303Kanwal Khipple
Better understand how you can build your digital hub powered by SharePoint Online. We’ll dive into how Hub Sites, Communication and broader team sites can support with your digital workplace strategy
How to Achieve Employee Success Through CollaborationChristian Buckley
In a fast-paced world where employees are constantly barraged with content and tasks and requirements, collaboration is not just nice-to-have - collaboration is a business imperative. But success doesn’t come through technology alone, but in helping employees understand how to leverage the technology and work more collaboratively.
How do you build a healthy, engaged and aligned culture? And what are the benefits of the entire organisation participating in social? Presentation from Christian buckley, 6-time Microsoft MVP and Beezy evangelist, as well as Founder of CollabTalk LLC.
Leverage Bots in your Digital Workplace #off203 #spfestchiKanwal Khipple
Is your organizations looking to become smarter? Attend this session to better understand the benefit of bots and how integrating them into your organization can help common tasks automated. It's the first step toward better integration between business applications together. At the end of this session, we'll demo bots and sample solutions currently available in the Office 365 space.
How to be a Successful Data PM by Zillow Product LeadersProduct School
Main Takeaways:
-Data Product Managers treat data as a product
-Data & AI Fluency is an important core skills
-Be a great storyteller
-Understand Data Product Lifecycle
-Data Product Success Metrics
Proven Strategies for increasing Adoption and EngagementChristian Buckley
While Office 365 continues to grow at a rapid rate, adoption can be slow and difficult without a strategy in place. This presentation covers a number of different topics that all have an impact on end user adoption and engagement. This presentation shares: a "go to market" strategy for a successful Office 365 deployment; productivity features that will enhance adoption; strategies for keeping end users engaged; how to track usage and activity so you can measure your success; and touches on many of the productivity features (Groups, Delve, Yammer, co-editing, etc). The primary focus, however, is on the management/ongoing educational aspects of a successful deployment.
SharePoint Intranet Trends & Best Practices: 2010 and beyond Optimus BT
Latest and greatest trends in enterprise intranet along with a few best practices in Enterprise content management, Information architecture, user experience, Governance, social networking and Collaboration.
A reference and benchmarking standards material for those considering building an intranet, in some stage of intranet development or for those, who plan to realign their corporate intranet to meet certain objectives.
from Optimus BT Insights | SharePoint Intranets
A successful collaboration strategy includes technology, process alignment, and the user experiences. However, organizations tend to focus the most on technology, and the least on people -- when the opposite should be true. As this presentation explains, culture is the key to any successful collaboration strategy.
How to Fast Track Your Social Business CapabilitiesPerficient, Inc.
Social networking and collaboration solutions allow businesses to increase employee productivity and innovation by providing users access to the resources they need to do their jobs. They find people faster. They collaborate better and more intuitively. They increase productivity.
Your social business cannot follow a "build it and they will come" model to be successful. While social business projects require far less investment than traditional projects, they still need a base set of tasks to achieve business goals.
Perficient hosted this social business webinar and learn how to increase productivity by giving users access to necessary resources and allowing them to collaborate more intuitively. Learn how to fast track your social business capabilities, understand social business value, and strategize and design a robust and effective social and collaboration solution.
Topics we cover include:
• Understand the value social software provides
• Define collaborative solutions
• Create a roadmap that identifies the people and the steps necessary for success
• Explore social governance foundational practices that ensures you and your employees are using the tools correctly
In the 3rd of 3 joint webinars with Beezy and CardioLog Analytics, we discussed the basics of gamification, and how you can develop a "motivation hacking" strategy within SharePoint or Office 365 to help shape user behavior and improve adoption and engagement.
Within the Office 365 ecosystem, what is the best method to have your message heard by the right audience? This presentation walks through the different options in the Microsoft arena, including SharePoint News and Communication Sites, Yammer, Teams, and more.
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
Traditional custom intranets require substantial investment in time and costs. Successful user adoption and the ability to keep pace with the latest technology is never guaranteed.
NextGen Intranet solutions like OneWindow Workplace, built on Office 365, provide rapid deployment in a ready-to-go, cloud-based, mobile-first environment.
Daniel Cohen-Dumani, founder and CEO of Portal Solutions and Val Orekhov, CTO at Portal Solutions, share the future of NextGen Intranets and introduce you to OneWindow Workplace in this interactive webinar.
You'll learn:
- What is NextGen Intranet?
- NextGen vs. custom Intranets: what is the difference?
- The power of building on Office 365
- Key features and benefits of OneWindow Workplace
- Is a ready-to-go intranet right for your organization?
Portal Solutions' Rick Hinton, Vice President, Products & Solutions and Mobile Entree's Lisa Ruff, Business Development Manager discuss how you can stay productive as you access your content, applications and data – anytime, anywhere, from the palm of your hand with any mobile device.
Digital workspaces, intranets, internal collaboration spaces... whatever you may call them, they play a major role in day to day work activities of the modern workplace. Done well they become the backbone of any successful business and have a crucial and direct impact on productivity, collaboration and information discovery. A well implemented, yet simple digital workspace can not only boost employees’ productivity, but can also create a more connected and happier work environment.
Within the modern workplace, employees expect to be connected through an easy to use solution that works on any device. The solution should also reflect the organisations brand and identity, and it should also be designed to support continuous and future improvements.
Different approaches have been adopted when building digital workspaces. Some of these approaches focus on deployment and maintenance costs, while others focus on employee satisfaction as the main goal. In this session, we will explore two different approaches for building internal digital workspaces – a traditional approach, and a user-centered approach.
Opportunities for disruption in Financial Services (with a mobile focus)Nadya.Powell
A talk given at the IPA on opportunities for disruption in Financial Services with a focus on mobile. Three strategies to employ, case studies and three golden rules. Thanks to Zoe Decool for research help.
Are you doing enough to engage your B2B customers and channel partners? Without a collaborative community, the answer is probably no.
Find out more about how social business communities can tap the full power of your customers and the potential of your partners. Learn more about Jive Software: http://bit.ly/1aTo6Vq
Practical Tips on Designing an Effective Digital Workplace #spfestchi #cm303Kanwal Khipple
Better understand how you can build your digital hub powered by SharePoint Online. We’ll dive into how Hub Sites, Communication and broader team sites can support with your digital workplace strategy
How to Achieve Employee Success Through CollaborationChristian Buckley
In a fast-paced world where employees are constantly barraged with content and tasks and requirements, collaboration is not just nice-to-have - collaboration is a business imperative. But success doesn’t come through technology alone, but in helping employees understand how to leverage the technology and work more collaboratively.
How do you build a healthy, engaged and aligned culture? And what are the benefits of the entire organisation participating in social? Presentation from Christian buckley, 6-time Microsoft MVP and Beezy evangelist, as well as Founder of CollabTalk LLC.
Leverage Bots in your Digital Workplace #off203 #spfestchiKanwal Khipple
Is your organizations looking to become smarter? Attend this session to better understand the benefit of bots and how integrating them into your organization can help common tasks automated. It's the first step toward better integration between business applications together. At the end of this session, we'll demo bots and sample solutions currently available in the Office 365 space.
How to be a Successful Data PM by Zillow Product LeadersProduct School
Main Takeaways:
-Data Product Managers treat data as a product
-Data & AI Fluency is an important core skills
-Be a great storyteller
-Understand Data Product Lifecycle
-Data Product Success Metrics
Proven Strategies for increasing Adoption and EngagementChristian Buckley
While Office 365 continues to grow at a rapid rate, adoption can be slow and difficult without a strategy in place. This presentation covers a number of different topics that all have an impact on end user adoption and engagement. This presentation shares: a "go to market" strategy for a successful Office 365 deployment; productivity features that will enhance adoption; strategies for keeping end users engaged; how to track usage and activity so you can measure your success; and touches on many of the productivity features (Groups, Delve, Yammer, co-editing, etc). The primary focus, however, is on the management/ongoing educational aspects of a successful deployment.
SharePoint Intranet Trends & Best Practices: 2010 and beyond Optimus BT
Latest and greatest trends in enterprise intranet along with a few best practices in Enterprise content management, Information architecture, user experience, Governance, social networking and Collaboration.
A reference and benchmarking standards material for those considering building an intranet, in some stage of intranet development or for those, who plan to realign their corporate intranet to meet certain objectives.
from Optimus BT Insights | SharePoint Intranets
A successful collaboration strategy includes technology, process alignment, and the user experiences. However, organizations tend to focus the most on technology, and the least on people -- when the opposite should be true. As this presentation explains, culture is the key to any successful collaboration strategy.
How to Fast Track Your Social Business CapabilitiesPerficient, Inc.
Social networking and collaboration solutions allow businesses to increase employee productivity and innovation by providing users access to the resources they need to do their jobs. They find people faster. They collaborate better and more intuitively. They increase productivity.
Your social business cannot follow a "build it and they will come" model to be successful. While social business projects require far less investment than traditional projects, they still need a base set of tasks to achieve business goals.
Perficient hosted this social business webinar and learn how to increase productivity by giving users access to necessary resources and allowing them to collaborate more intuitively. Learn how to fast track your social business capabilities, understand social business value, and strategize and design a robust and effective social and collaboration solution.
Topics we cover include:
• Understand the value social software provides
• Define collaborative solutions
• Create a roadmap that identifies the people and the steps necessary for success
• Explore social governance foundational practices that ensures you and your employees are using the tools correctly
In the 3rd of 3 joint webinars with Beezy and CardioLog Analytics, we discussed the basics of gamification, and how you can develop a "motivation hacking" strategy within SharePoint or Office 365 to help shape user behavior and improve adoption and engagement.
Within the Office 365 ecosystem, what is the best method to have your message heard by the right audience? This presentation walks through the different options in the Microsoft arena, including SharePoint News and Communication Sites, Yammer, Teams, and more.
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
Traditional custom intranets require substantial investment in time and costs. Successful user adoption and the ability to keep pace with the latest technology is never guaranteed.
NextGen Intranet solutions like OneWindow Workplace, built on Office 365, provide rapid deployment in a ready-to-go, cloud-based, mobile-first environment.
Daniel Cohen-Dumani, founder and CEO of Portal Solutions and Val Orekhov, CTO at Portal Solutions, share the future of NextGen Intranets and introduce you to OneWindow Workplace in this interactive webinar.
You'll learn:
- What is NextGen Intranet?
- NextGen vs. custom Intranets: what is the difference?
- The power of building on Office 365
- Key features and benefits of OneWindow Workplace
- Is a ready-to-go intranet right for your organization?
Portal Solutions' Rick Hinton, Vice President, Products & Solutions and Mobile Entree's Lisa Ruff, Business Development Manager discuss how you can stay productive as you access your content, applications and data – anytime, anywhere, from the palm of your hand with any mobile device.
Digital workspaces, intranets, internal collaboration spaces... whatever you may call them, they play a major role in day to day work activities of the modern workplace. Done well they become the backbone of any successful business and have a crucial and direct impact on productivity, collaboration and information discovery. A well implemented, yet simple digital workspace can not only boost employees’ productivity, but can also create a more connected and happier work environment.
Within the modern workplace, employees expect to be connected through an easy to use solution that works on any device. The solution should also reflect the organisations brand and identity, and it should also be designed to support continuous and future improvements.
Different approaches have been adopted when building digital workspaces. Some of these approaches focus on deployment and maintenance costs, while others focus on employee satisfaction as the main goal. In this session, we will explore two different approaches for building internal digital workspaces – a traditional approach, and a user-centered approach.
Opportunities for disruption in Financial Services (with a mobile focus)Nadya.Powell
A talk given at the IPA on opportunities for disruption in Financial Services with a focus on mobile. Three strategies to employ, case studies and three golden rules. Thanks to Zoe Decool for research help.
I use Lou Gerstner's last IBM annual report (2001) to explore strategy and leadership issues, especially to highlight strategy as a pattern of decisions.
Tearing Down Silos with Collaboration Tools Krissy Espindola, T-Mobile Director KM & Social Customer Support, and Christopher Morace, Jive Software Chief Strategy Officer, team up to present at the Seattle Evanta CIO Summit.
Cracking the C-Suite: Finding and Aligning with the Relevant Executive in 2010G3 Communications
Stephen J. Bistritz, Ed.D. author of the new book “Selling to the C-Suite.” Steve shares strategies on how to map an organization to determine the formal and informal power. He is joined by Dan McDade, President of PointClear, who shares recent success stories on using Multi-touch, Multi-media, Multi-cycle campaigns that Multiply Results and gain access to high level executives.
The Advocacy-Centered Company: A deeper look at CAC and LTVInfluitive
Mark Organ's presentation at the Bowery Capital CFO Summit on August 6, 2013.
Advocates are helpful in so many aspects of the business – pretty much every key metric you can name can be improved when you get advocates involved. Veteran SaaS CFOs have learned to shine a light on net churn metrics – renewal and growth of accounts. Can advocates help there? Absolutely.
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessParature, from Microsoft
A customer-centric culture has never been more important to organizations than it is today, and the most successful customer service organizations have realized the criticality of the customer experience, as well as the need to make organizational changes to improve it.
But how do you facilitate an organizational shift? How do you recognize the need for change, develop a plan, determine customer & business impact, and get results? How do you achieve key support metrics such as?
:: Customer satisfaction improved to 90%
:: Agent responsiveness is up to 92%
:: Agent product knowledge grew to 91%
:: Customer loyalty jumped to 93%
This eye-opening webinar helps you to discover how organizations can reduce their cost to provide service while increasing customer satisfaction by investing in technology and implementing internal change.
How to collaborate digitally with your partners?Anila Macula
1. How working from home can be an opportunity to get to know your business partners better
2. Channel Sales evolution and best practices
3. Which tools you can use for digital partner collaboration
The book The Effortless Experience provides valuable insights into drivers of customer loyalty and disloyalty. The information is counter to what has traditionally been well-accepted practices in business. It's critical for Customer Success practitioners to understand the correlation between customer effort and loyalty in support of customer acquisition and retention goals.
Presentation delivered to JiveWorld13 to help Jive Customers with value models proving both employee (internal) and customer (external) community programs.
Choosing the right performance metrics for your businessMorgan Rochofski
How do you evaluate business success? This presentation will show you how Financials, part of Sage Business Cloud, can help you evolve your performance metrics beyond traditional profitability margins and expense ratios, and consider key performance indicators that give you broader insight into the health of your business. Financials combines powerful accounting, robust analytics and accurate reporting to enable businesses to grow with confidence.
Foundry's Partner Marketing research was previously released under the IDG Communications brand. The study provides insight into the benefits and challenges of partner marketing, and the partner initiatives that companies have in place.
Join our Pamela Markey, Senior Director of Marketing and Daniel Burstein, Director of Editorial Content, both of MECLABS, as they revisit all of the major marketing themes throughout the 2013 calendar year.
They'll cover top takeaways to help you:
• Use social media to relate to your customers
• Produce content within your everyday company cycle
• Cement a customer-centric strategy
• Use testing to improve and optimize
Customer Success. The biggest consulting industry you’ve never heard of.Leon Benjamin
A summary describing the value and status of customer success services to cloud based software vendors and why Customer Success used to be optional but now it's pretty much the whole game.
Employee engagement has a massive impact on company health and success. If your workforce isn’t interested or engaged in their work, your business is likely to lose money. This is a huge and growing problem.
A new generation of communication and collaboration tools is making it possible to increase employee engagement. Visit http://jive.to/1BOML4d and learn how to unlock your company’s full potential with a digital workspace.
CIOs are at a crossroads: are you ready to lead the way into the new digital future?
Join the discussion with author Brian Vellmure, Spectrum Health CIO Patrick O’Hare, and FICO CIO Tony McGivern in our live webinar: Tuesday, January 27, 2015 at 10 a.m. PT / 1 p.m. ET
Haven’t registered yet? Sign up here: http://jive.to/1EnuCBn
JiveWorld brings together top thought leaders, customer experts, and developers for three days of knowledge sharing and networking. Here are the top 10 takeaways from this year's event.
Lifestyle and workstyle are rapidly becoming one in the same in today's workplace. Learn how the millennial workstyle has helped encourage change in the workplace, how executives are adapting to changing workstyles to stay competitive, and
why internal change must happen to drive customer success and happiness.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.
Learn more at http://bit.ly/1aTo6Vq
Elisa Steele, EVP of Strategy & CMO at Jive Software, invited three women to share their successes, challenges, and advice as female leaders in tech.
The panelists are Elissa Murphy, CTO & EVP of Cloud Platforms at GoDaddy; Elisa Jagerson, CEO and Owner at Speck Design; and Lisa Stone, CEO and Co-founder at BlogHer.
JiveWorld13.
Still debating if JiveWorld is the conference for you?
Need help justifying the trip to your boss?
This presentation should help!
Register for JiveWorld13: http://jiveworld.jivesoftware.com/
Fifty hours. This is the typical number of hours your salespeople have to sell each week. The question that is keeping your sales leaders up at night is this: am I getting the maximum productivity out of every rep in those 50 hours -- are we maximizing the yield per rep every hour of every day?
To maximize productivity, sales leaders look for tools that can help them improve two things: sales efficiency and sales effectiveness.
In this presentation, James Ninivaggi from Sirius Decisions will share a framework to help you and your sales leaders understand the true productivity of your reps, and identify areas to improve efficiency and effectiveness. He will also talk about key systems your sellers access and how you can leverage them to maximize productivity.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.
Learn more at http://bit.ly/1aTo6Vq
Foster a strong customer community that can serve as an effective extension of your sales team. Happy customers are your brand's best friend, but how do you connect those positive reviews to your prospective customers?
This webcast highlights use-cases showcasing companies that have been successful at promoting a brand that customers love, respect and evangelize organically. You'll learn how to cultivate brand advocates as an extension of your sales team with public communities.
This webcast was presented by Forrester's Laura Ramos and Jive's Elizabeth Brigham.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity.
Learn more at http://bit.ly/1aTo6Vq
Did you know that your employees are likely spending 28 hours every week just trying to get work done? For a company with 5,000 knowledge workers at $30 an hour, that’s over $4 million in payroll alone.
In this presentation, you’ll discover exactly what a social intranet is and how it should be used to eliminate this problem—for real business value. (Hint: If your company has a social intranet already, it’s probably not being used to drive business value.)
Jive is the world’s #1 Social Business Platform. http://bit.ly/1aTo6Vq
Steve Bamberger, National Training Manager for Toshiba America Business Solutions, and Elizabeth Brigham, Product Marketing Manager at Jive Software, elaborate on how to use public communities successfully for virtual events.
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity. http://bit.ly/1aTo6Vq
Deirdre Walsh, Senior Manager of Social Strategy at Jive Software, unlocked the secrets to social success with her eBook, The Business Guide to Social Success. By implementing or adjusting strategy according to these insights, organizations can draw others in at all levels of the enterprise and throughout the ecosystem.
The Business Guide to Social Success includes additional insights from: Virginia Miracle, Chuck Hemann, Gary B. Wilcox, Jordan Viator Slabaugh, Kristen Sussman, and Emilie Kopp.
Download The Business Guide to Social Success eBook here: http://bit.ly/14TJN1Z
Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity. http://bit.ly/1aTo6Vq
Learn how UBM used Jive to drive business value across the board. “Jive has allowed my team to shift 35% of its time from administrative work to developing more creative and impactful programs" - Scott Vaughan, CMO UBM.
21. q Purpose Built for Your Use Case
q Ease of Integration into Your Systems
q Usability by Your Workers
q Analytics Showing Real Value
q Enterprise Readiness
(Scale, Security, Compliance, Localization)
q Industry Proven Leadership
q Referenceable Customers You’ve Heard Of
q Roadmap (Vision not Feature Backlog)
Things to Consider
25. Where you are today
Lead sales
reps
Other sales
reps
Coach
Lead qualification Opportunity development Pitch, negotiate, close deal Capturing learnings
Coaching and
development
Understand
industry and past
customer
interactions
Provide input
from similar
experiences
Provide on-going coaching and
support
Prepare
solution and
quote
Content
manager
Matches
opportunity to
past case
examples
Update deal
info and
learnings
Develop product/
industry info
Revise pitch
info based on
experiences
Develop pitch
books
2
5
26. The pain in your current process
Lead sales
reps
Other sales
reps
Coach
Lead qualification Opportunity development Pitch, negotiate, close deal Capturing learnings
Coaching and
development
Understand
industry and past
customer
interactions
Provide input
from similar
experiences
Provide on-going coaching and
support
Prepare
solution and
quote
Content
manager
Matches
opportunity to
past case
examples
Update deal
info and
learnings
Develop product/
industry info
Revise pitch
info based on
experiences
Develop pitch
books
2
6
Sales
enablement
docs/tools hard
to find /
prioritize
Difficult to discuss
opportunities and ideas
across physical
boundaries
Coordinating on
solution pitch,
approvals,
negotiations can
be slow
Hard/slow to develop
across silos with
marketing and product
Difficult / time consuming to
capture learning to update
documentation, customer
profile, etc.
Hard/slow to
develop across
silos with sales ops
No strong feedback loop on
sales enablement
documents / info
Case history not
up to date, and
lots of color not
available in CRM
tool
32. deal cycle
time
win rate
on-boarding
time
sales
increase
cost
sales support
need
30% 33%
50% 29%
€4-8
m
€1.5m
Improved sales efficiency and
effectiveness
Selling costs reduced by €1.5m
Leading to a net benefit of ~€10
“By every measure, we’ve become a much
more effective organization. It’s a real
transformation, and we couldn’t have done it
without Jive.”
Nicolas Jean-Jarry, Sales Director
Report & Communicate Real Value
36. 36
Community = Collaboration
Linx Objectives
• Linx supports our effort to improve employee
engagement across Cameron locations and
divisions worldwide.
• Drive engagement by strengthening
connections:
• To each other
• To Cameron (especially remote employees)
• To the Company’s purpose, core values, and
strategy
• Support collaboration to enhance productivity
by leveraging knowledge and expertise.
• High speed information exchange.
37. 37
Linx - Value to Cameron
• Collaboration is a core value that is seen as a
“game changer” for Cameron; Linx is fulfilling a
promise to help employees be more collaborative
• Linx is a business tool that will enhance what you
already do, and help you be more efficient,
effective, and productive.
• With Linx you can ask questions, find information,
consult experts, engage in discussions, share
documents, create and join groups, and invite
colleagues to collaborate.
• Linx is accessible via mobile devices and will
improve the “connection” for employees, including
field service.