SlideShare a Scribd company logo
1 of 25
Download to read offline
Choosing the right performance metrics
for your business
Morgan Rochofski, Sage Business Cloud Financials
April 24, 2018
What’s keeping
business’s from
pursuing their
ambitions?
Low
Visibility
into financial &
customer data
Productivity
Losses
with time spent
on manual,
administrative
tasks
Uncertainty
about cash flow
shortages &
unpaid invoices
Operational
Silos
preventing
collaboration
Complexity
when expanding
the business
What is ?
A powerful cloud accounting solution built on the Salesforce platform for
businesses who need powerful accounting, robust analytics and accurate
reporting to lead, manage and grow their business.
Powerful accounting
that ensures
compliance and keeps
you productive
Robust analytics and
accurate reporting
that give you
financial certainty
A scalable platform
that grows with you
From Sage, the
global leader in SMB
accounting
Enterprise
ManagementAccounting Financials
Payments &
BankingPeople PayrollCloud Products
Marketplace Applications
Sage Developer Platform
Platform Services
APIs SDK Tools
Artificial
Intelligence
Pegg Bot
Framework
Collective
Intelligence
Natural
Language
Processing
Predictive
Analytics
Blockchain
Machine
Learning
Business Cloud
Low
Visibility
into financial &
customer data
Productivity
Losses
with time spent
on manual,
administrative
tasks
Uncertainty
about cash flow
shortages &
unpaid invoices
Operational
Silos
preventing
collaboration
Complexity
when expanding
the business
Gain Powerful
Insights
Drive
Collaboration
& Efficiency
Enhance
Productivity
Instill more
Confidence
Drive more
Simplicity
How does help?
Key performance indicators
Sales
revenue
Customer satisfaction Free cash flow
Net profit
margin
Gross
margin
58% 14% 10%
Traditional business performance metrics
𝘅 Backward looking
𝘅 Not customer-focused
𝘅 Not able to forecast,
unless evaluating
historical data
𝘅 Difficult for individual
departments to gauge
contribution
‘I’m going to lose 15lbs in 3 months. So, I need to lose 5lbs each month for the
next 3 months.’
You are what you measure
To lose 15 lbs in 3 months, I need to:
1. Balance calories in with calories out
2. Increase my target heart rate during
exercise
3. Maintain my body composition
Choosing the right performance metrics for your
business can:
Give you proactive
insights into your
financial health
Build a results-
focused
organization
Drive
collaboration and
team productivity
#1
Attracting and
retaining new
customers
Attracting new customers and keeping them happy are just
as important as growing revenue.
Anticipating customer churn
1. Build your
customer rosters
2. Measure key
indicators
3. Action this
information
82%
of businesses fail
Source: U.S. Bank, Jessie Hagen, 2015.
Due to poor cash flow management and lack of
understanding of cash flow.
1. Measure key
indicators
Predicting cash flow
3. Action this
information
? ? ?
2. Build scenarios
? ? ?
86%
blame lack of
collaboration
Source: Sage SMB Accounting Systems Survey, 2017
or bad communication for business problems and failures.
Building accountability
Key performance indicators
Work un-
invoiced
Average project overrun Best customers by Lifetime Value
Inventory
turnover
ratio
%Customers
contacted
this month58% 14% 90%
Business performance indicators
Building accountability
How choosing the right performance metrics for
your business can
Give you pro-active
insights into your
financial health
Build a results-
focused
organization
Drive
collaboration and
team productivity
Gain powerful, robust analytics with Financials
FINANCE
CLIENT SUPPORT MARKETING
HR SALES
58% 70% 85%
Increase Productivity: Stay on
top of your finances with real-
time reports and metrics to
drive growth
Gain Insights: Track the performance
of your business and see how it’s
trending over time
Drive more simplicity:
Customizable dashboards
using a single source of
truth
Drive collaboration &
efficiency: Faster decision-
making with our Mobile apps;
Collaborate in real-time
Go beyond traditional accounting
Introduction to Financials
20
A powerful cloud accounting solution to lead, manage and grow your business
Banking & Bills
Financial Reporting &
Analytics
Inventory Management
Payments
Collaboration
Time Sheets
Invoicing and Billing
Budgets and Planning
Expenses
Productivity
Powerful core
accounting
1,000+ customers and growing…
Customer example: Thinscale
“I’ve been in companies where you spend days trying to get information out
of the business systems to present at management meetings. With Sage
Live you just run the reports and it’s there in real time.”
- Patricia McNeela, Head of Operations and Finance
• 15-20 day improvement in
working capital
• 75% efficiency improvement on
sales transaction processing
• 50% reduction in debt collection
times
• Sales people are 9% more
efficient in their use of time
Financials demo video
The contents of this presentation were provided by the individual(s) and/or company listed on the title page.
The information and opinions presented in this presentation may not represent the positions, strategies, or
opinions of Sage. Unless explicitly stated, Sage is not responsible for the content herein and no endorsements
are implied.
© 2018 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product
and service names mentioned herein are the trademarks of The Sage Group plc or its licensors. All other
trademarks are the property of their respective owners.
© 2018 The Sage Group plc or its licensors. Sage, Sage logos, Sage product and service names mentioned herein are the trademarks of The Sage Group plc or its
licensors. All other trademarks are the property of their respective owners.
Thank you
Learn more about Financials
sage.com/financials

More Related Content

What's hot

FREMTIDENS CFO
FREMTIDENS CFOFREMTIDENS CFO
FREMTIDENS CFOMicrosoft
 
Are You on the Road to Fast ROI with B2B Integration?
Are You on the Road to Fast ROI with B2B Integration?Are You on the Road to Fast ROI with B2B Integration?
Are You on the Road to Fast ROI with B2B Integration?IBM Watson Commerce
 
The Road to B2B Modernization [Infographic]
The Road to B2B Modernization [Infographic]The Road to B2B Modernization [Infographic]
The Road to B2B Modernization [Infographic]Lightwell
 
Top Three Reasons Every CEO Needs Managed Services
Top Three Reasons Every CEO Needs Managed ServicesTop Three Reasons Every CEO Needs Managed Services
Top Three Reasons Every CEO Needs Managed ServicesTSIA
 
CohnReznick Information Management and Analytics
CohnReznick Information Management and AnalyticsCohnReznick Information Management and Analytics
CohnReznick Information Management and AnalyticsCohnReznick
 
Cso Insights Sales 2 0 Webinar LucidEra
Cso Insights Sales 2 0 Webinar LucidEraCso Insights Sales 2 0 Webinar LucidEra
Cso Insights Sales 2 0 Webinar LucidEraDarren Cunningham
 
Driving change: Unlocking data to transform the front office
Driving change: Unlocking data to transform the front officeDriving change: Unlocking data to transform the front office
Driving change: Unlocking data to transform the front officeAccenture Operations
 
New Product Deep Dive
New Product Deep DiveNew Product Deep Dive
New Product Deep DiveCody Bernard
 
Marketing Operations | SlideShare | Accenture
Marketing Operations | SlideShare | AccentureMarketing Operations | SlideShare | Accenture
Marketing Operations | SlideShare | AccentureAccenture Operations
 
Maria McCann - Customer Engagement Raveolution
Maria McCann - Customer Engagement RaveolutionMaria McCann - Customer Engagement Raveolution
Maria McCann - Customer Engagement RaveolutionRant & Rave
 
CER JohoVentures-MariaMcCann 2014
CER JohoVentures-MariaMcCann 2014CER JohoVentures-MariaMcCann 2014
CER JohoVentures-MariaMcCann 2014Dennis Fois Fois
 
Introduction to syvylyze analytics: Business insights using visual analytics
Introduction to syvylyze analytics: Business insights using visual analyticsIntroduction to syvylyze analytics: Business insights using visual analytics
Introduction to syvylyze analytics: Business insights using visual analyticsPaarth Savale
 
Five keys to a killer data lake - dataworkssummit 2017
Five keys to a killer data lake - dataworkssummit 2017Five keys to a killer data lake - dataworkssummit 2017
Five keys to a killer data lake - dataworkssummit 2017Chuck Yarbrough
 
Data & Analytics: The Competitive Edge for Small and Midsize Businesses
Data & Analytics: The Competitive Edge for Small and Midsize BusinessesData & Analytics: The Competitive Edge for Small and Midsize Businesses
Data & Analytics: The Competitive Edge for Small and Midsize BusinessesSAP Analytics
 
Company introduction & demo to building business solutions
Company introduction & demo to building business solutionsCompany introduction & demo to building business solutions
Company introduction & demo to building business solutionsDemitrit
 
Driving High Velocity Retention and Expansion - CSSummit18
Driving High Velocity Retention and Expansion - CSSummit18Driving High Velocity Retention and Expansion - CSSummit18
Driving High Velocity Retention and Expansion - CSSummit18Totango
 
How to Make Your Renewals Frictionless
How to Make Your Renewals FrictionlessHow to Make Your Renewals Frictionless
How to Make Your Renewals FrictionlessTSIA
 

What's hot (20)

FREMTIDENS CFO
FREMTIDENS CFOFREMTIDENS CFO
FREMTIDENS CFO
 
Are You on the Road to Fast ROI with B2B Integration?
Are You on the Road to Fast ROI with B2B Integration?Are You on the Road to Fast ROI with B2B Integration?
Are You on the Road to Fast ROI with B2B Integration?
 
The Road to B2B Modernization [Infographic]
The Road to B2B Modernization [Infographic]The Road to B2B Modernization [Infographic]
The Road to B2B Modernization [Infographic]
 
Top Three Reasons Every CEO Needs Managed Services
Top Three Reasons Every CEO Needs Managed ServicesTop Three Reasons Every CEO Needs Managed Services
Top Three Reasons Every CEO Needs Managed Services
 
CohnReznick Information Management and Analytics
CohnReznick Information Management and AnalyticsCohnReznick Information Management and Analytics
CohnReznick Information Management and Analytics
 
Cso Insights Sales 2 0 Webinar LucidEra
Cso Insights Sales 2 0 Webinar LucidEraCso Insights Sales 2 0 Webinar LucidEra
Cso Insights Sales 2 0 Webinar LucidEra
 
Driving change: Unlocking data to transform the front office
Driving change: Unlocking data to transform the front officeDriving change: Unlocking data to transform the front office
Driving change: Unlocking data to transform the front office
 
RESUME-SFA
RESUME-SFARESUME-SFA
RESUME-SFA
 
New Product Deep Dive
New Product Deep DiveNew Product Deep Dive
New Product Deep Dive
 
Marketing Operations | SlideShare | Accenture
Marketing Operations | SlideShare | AccentureMarketing Operations | SlideShare | Accenture
Marketing Operations | SlideShare | Accenture
 
Maria McCann - Customer Engagement Raveolution
Maria McCann - Customer Engagement RaveolutionMaria McCann - Customer Engagement Raveolution
Maria McCann - Customer Engagement Raveolution
 
CER JohoVentures-MariaMcCann 2014
CER JohoVentures-MariaMcCann 2014CER JohoVentures-MariaMcCann 2014
CER JohoVentures-MariaMcCann 2014
 
Introduction to syvylyze analytics: Business insights using visual analytics
Introduction to syvylyze analytics: Business insights using visual analyticsIntroduction to syvylyze analytics: Business insights using visual analytics
Introduction to syvylyze analytics: Business insights using visual analytics
 
Five keys to a killer data lake - dataworkssummit 2017
Five keys to a killer data lake - dataworkssummit 2017Five keys to a killer data lake - dataworkssummit 2017
Five keys to a killer data lake - dataworkssummit 2017
 
The Journey to xP&A
The Journey to xP&AThe Journey to xP&A
The Journey to xP&A
 
Data & Analytics: The Competitive Edge for Small and Midsize Businesses
Data & Analytics: The Competitive Edge for Small and Midsize BusinessesData & Analytics: The Competitive Edge for Small and Midsize Businesses
Data & Analytics: The Competitive Edge for Small and Midsize Businesses
 
Company introduction & demo to building business solutions
Company introduction & demo to building business solutionsCompany introduction & demo to building business solutions
Company introduction & demo to building business solutions
 
Driving High Velocity Retention and Expansion - CSSummit18
Driving High Velocity Retention and Expansion - CSSummit18Driving High Velocity Retention and Expansion - CSSummit18
Driving High Velocity Retention and Expansion - CSSummit18
 
How to Make Your Renewals Frictionless
How to Make Your Renewals FrictionlessHow to Make Your Renewals Frictionless
How to Make Your Renewals Frictionless
 
Data Mashup Without Code? Yes!
Data Mashup Without Code? Yes!Data Mashup Without Code? Yes!
Data Mashup Without Code? Yes!
 

Similar to Choosing the right performance metrics for your business

Could Your Key Account Strategy Be Costing You Revenue?
Could Your Key Account Strategy Be Costing You Revenue?Could Your Key Account Strategy Be Costing You Revenue?
Could Your Key Account Strategy Be Costing You Revenue?Revegy, Inc.
 
Sales ROI Benchmarking
Sales ROI BenchmarkingSales ROI Benchmarking
Sales ROI Benchmarkingdreamforce2006
 
Remote but Still Resilient: Zynga and XactShare their Stories on People Analy...
Remote but Still Resilient: Zynga and XactShare their Stories on People Analy...Remote but Still Resilient: Zynga and XactShare their Stories on People Analy...
Remote but Still Resilient: Zynga and XactShare their Stories on People Analy...Workday, Inc.
 
Understanding the Financial Health of your Subscription Business
Understanding the Financial Health of your Subscription BusinessUnderstanding the Financial Health of your Subscription Business
Understanding the Financial Health of your Subscription BusinessTotango
 
Small Law Key Performance Indicators
Small Law Key Performance IndicatorsSmall Law Key Performance Indicators
Small Law Key Performance IndicatorsEvolve Law
 
Making Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureMaking Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureAccenture Operations
 
Could Your Key Account Strategy Be Costing You Revenue?
Could Your Key Account Strategy Be Costing You Revenue?Could Your Key Account Strategy Be Costing You Revenue?
Could Your Key Account Strategy Be Costing You Revenue?Revegy, Inc.
 
Overcoming the Top 3 SMB Challenges with Marketing Automation
Overcoming the Top 3 SMB Challenges with Marketing AutomationOvercoming the Top 3 SMB Challenges with Marketing Automation
Overcoming the Top 3 SMB Challenges with Marketing AutomationPardot
 
Maximize SAP Ariba Solution ROI Through Optimized Governance, Compliance, and...
Maximize SAP Ariba Solution ROI Through Optimized Governance, Compliance, and...Maximize SAP Ariba Solution ROI Through Optimized Governance, Compliance, and...
Maximize SAP Ariba Solution ROI Through Optimized Governance, Compliance, and...SAP Ariba
 
Making Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureMaking Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureAccenture Operations
 
Making Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureMaking Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureAccenture Operations
 
Accelerate Pipeline with Pardot
Accelerate Pipeline with PardotAccelerate Pipeline with Pardot
Accelerate Pipeline with PardotPardot
 
Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...
Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...
Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...Auxis Consulting & Outsourcing
 
Confirmit: An Introduction
Confirmit: An IntroductionConfirmit: An Introduction
Confirmit: An IntroductionConfirmit
 
Optimize Financial and Operating Models
Optimize Financial and Operating ModelsOptimize Financial and Operating Models
Optimize Financial and Operating ModelsFrement
 
Metrics that Wow! How Coremetrics Became the Customer Service Model of Success
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessMetrics that Wow! How Coremetrics Became the Customer Service Model of Success
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessParature, from Microsoft
 
S O P006 Chan 091807
S O P006  Chan 091807S O P006  Chan 091807
S O P006 Chan 091807Dreamforce07
 
Webinar - Accelerating the Impact of Customer Success in the Enterprise
Webinar - Accelerating the Impact of Customer Success in the EnterpriseWebinar - Accelerating the Impact of Customer Success in the Enterprise
Webinar - Accelerating the Impact of Customer Success in the EnterpriseTotango
 

Similar to Choosing the right performance metrics for your business (20)

Could Your Key Account Strategy Be Costing You Revenue?
Could Your Key Account Strategy Be Costing You Revenue?Could Your Key Account Strategy Be Costing You Revenue?
Could Your Key Account Strategy Be Costing You Revenue?
 
Sales ROI Benchmarking
Sales ROI BenchmarkingSales ROI Benchmarking
Sales ROI Benchmarking
 
Remote but Still Resilient: Zynga and XactShare their Stories on People Analy...
Remote but Still Resilient: Zynga and XactShare their Stories on People Analy...Remote but Still Resilient: Zynga and XactShare their Stories on People Analy...
Remote but Still Resilient: Zynga and XactShare their Stories on People Analy...
 
Understanding the Financial Health of your Subscription Business
Understanding the Financial Health of your Subscription BusinessUnderstanding the Financial Health of your Subscription Business
Understanding the Financial Health of your Subscription Business
 
Small Law Key Performance Indicators
Small Law Key Performance IndicatorsSmall Law Key Performance Indicators
Small Law Key Performance Indicators
 
Making Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureMaking Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | Accenture
 
Could Your Key Account Strategy Be Costing You Revenue?
Could Your Key Account Strategy Be Costing You Revenue?Could Your Key Account Strategy Be Costing You Revenue?
Could Your Key Account Strategy Be Costing You Revenue?
 
Cfo-analytics-factsheet
Cfo-analytics-factsheetCfo-analytics-factsheet
Cfo-analytics-factsheet
 
Overcoming the Top 3 SMB Challenges with Marketing Automation
Overcoming the Top 3 SMB Challenges with Marketing AutomationOvercoming the Top 3 SMB Challenges with Marketing Automation
Overcoming the Top 3 SMB Challenges with Marketing Automation
 
Maximize SAP Ariba Solution ROI Through Optimized Governance, Compliance, and...
Maximize SAP Ariba Solution ROI Through Optimized Governance, Compliance, and...Maximize SAP Ariba Solution ROI Through Optimized Governance, Compliance, and...
Maximize SAP Ariba Solution ROI Through Optimized Governance, Compliance, and...
 
Making Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureMaking Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | Accenture
 
Making Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | AccentureMaking Finance the Predictive Powerhouse | SlideShare | Accenture
Making Finance the Predictive Powerhouse | SlideShare | Accenture
 
Accelerate Pipeline with Pardot
Accelerate Pipeline with PardotAccelerate Pipeline with Pardot
Accelerate Pipeline with Pardot
 
Sales cloud beakout del 1/2 Basecamp Copenhagen
Sales cloud beakout del 1/2 Basecamp CopenhagenSales cloud beakout del 1/2 Basecamp Copenhagen
Sales cloud beakout del 1/2 Basecamp Copenhagen
 
Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...
Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...
Achieving a Digital Finance Organization in 2020 [Auxis Webinar - December 11...
 
Confirmit: An Introduction
Confirmit: An IntroductionConfirmit: An Introduction
Confirmit: An Introduction
 
Optimize Financial and Operating Models
Optimize Financial and Operating ModelsOptimize Financial and Operating Models
Optimize Financial and Operating Models
 
Metrics that Wow! How Coremetrics Became the Customer Service Model of Success
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessMetrics that Wow! How Coremetrics Became the Customer Service Model of Success
Metrics that Wow! How Coremetrics Became the Customer Service Model of Success
 
S O P006 Chan 091807
S O P006  Chan 091807S O P006  Chan 091807
S O P006 Chan 091807
 
Webinar - Accelerating the Impact of Customer Success in the Enterprise
Webinar - Accelerating the Impact of Customer Success in the EnterpriseWebinar - Accelerating the Impact of Customer Success in the Enterprise
Webinar - Accelerating the Impact of Customer Success in the Enterprise
 

Recently uploaded

8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...lizamodels9
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024christinemoorman
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...lizamodels9
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportMintel Group
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africaictsugar
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Kirill Klimov
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchirictsugar
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
Islamabad Escorts | Call 03274100048 | Escort Service in Islamabad
Islamabad Escorts | Call 03274100048 | Escort Service in IslamabadIslamabad Escorts | Call 03274100048 | Escort Service in Islamabad
Islamabad Escorts | Call 03274100048 | Escort Service in IslamabadAyesha Khan
 

Recently uploaded (20)

8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample Report
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africa
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchir
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
 
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information TechnologyCorporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
Islamabad Escorts | Call 03274100048 | Escort Service in Islamabad
Islamabad Escorts | Call 03274100048 | Escort Service in IslamabadIslamabad Escorts | Call 03274100048 | Escort Service in Islamabad
Islamabad Escorts | Call 03274100048 | Escort Service in Islamabad
 

Choosing the right performance metrics for your business

  • 1. Choosing the right performance metrics for your business Morgan Rochofski, Sage Business Cloud Financials April 24, 2018
  • 2. What’s keeping business’s from pursuing their ambitions? Low Visibility into financial & customer data Productivity Losses with time spent on manual, administrative tasks Uncertainty about cash flow shortages & unpaid invoices Operational Silos preventing collaboration Complexity when expanding the business
  • 3. What is ? A powerful cloud accounting solution built on the Salesforce platform for businesses who need powerful accounting, robust analytics and accurate reporting to lead, manage and grow their business. Powerful accounting that ensures compliance and keeps you productive Robust analytics and accurate reporting that give you financial certainty A scalable platform that grows with you From Sage, the global leader in SMB accounting
  • 4. Enterprise ManagementAccounting Financials Payments & BankingPeople PayrollCloud Products Marketplace Applications Sage Developer Platform Platform Services APIs SDK Tools Artificial Intelligence Pegg Bot Framework Collective Intelligence Natural Language Processing Predictive Analytics Blockchain Machine Learning Business Cloud
  • 5. Low Visibility into financial & customer data Productivity Losses with time spent on manual, administrative tasks Uncertainty about cash flow shortages & unpaid invoices Operational Silos preventing collaboration Complexity when expanding the business Gain Powerful Insights Drive Collaboration & Efficiency Enhance Productivity Instill more Confidence Drive more Simplicity How does help?
  • 6. Key performance indicators Sales revenue Customer satisfaction Free cash flow Net profit margin Gross margin 58% 14% 10% Traditional business performance metrics 𝘅 Backward looking 𝘅 Not customer-focused 𝘅 Not able to forecast, unless evaluating historical data 𝘅 Difficult for individual departments to gauge contribution
  • 7. ‘I’m going to lose 15lbs in 3 months. So, I need to lose 5lbs each month for the next 3 months.’ You are what you measure To lose 15 lbs in 3 months, I need to: 1. Balance calories in with calories out 2. Increase my target heart rate during exercise 3. Maintain my body composition
  • 8. Choosing the right performance metrics for your business can: Give you proactive insights into your financial health Build a results- focused organization Drive collaboration and team productivity
  • 9. #1 Attracting and retaining new customers Attracting new customers and keeping them happy are just as important as growing revenue.
  • 10. Anticipating customer churn 1. Build your customer rosters 2. Measure key indicators 3. Action this information
  • 11. 82% of businesses fail Source: U.S. Bank, Jessie Hagen, 2015. Due to poor cash flow management and lack of understanding of cash flow.
  • 12. 1. Measure key indicators Predicting cash flow 3. Action this information ? ? ? 2. Build scenarios ? ? ?
  • 13. 86% blame lack of collaboration Source: Sage SMB Accounting Systems Survey, 2017 or bad communication for business problems and failures.
  • 15. Key performance indicators Work un- invoiced Average project overrun Best customers by Lifetime Value Inventory turnover ratio %Customers contacted this month58% 14% 90% Business performance indicators
  • 17. How choosing the right performance metrics for your business can Give you pro-active insights into your financial health Build a results- focused organization Drive collaboration and team productivity
  • 18. Gain powerful, robust analytics with Financials FINANCE CLIENT SUPPORT MARKETING HR SALES 58% 70% 85%
  • 19. Increase Productivity: Stay on top of your finances with real- time reports and metrics to drive growth Gain Insights: Track the performance of your business and see how it’s trending over time Drive more simplicity: Customizable dashboards using a single source of truth Drive collaboration & efficiency: Faster decision- making with our Mobile apps; Collaborate in real-time
  • 20. Go beyond traditional accounting Introduction to Financials 20 A powerful cloud accounting solution to lead, manage and grow your business Banking & Bills Financial Reporting & Analytics Inventory Management Payments Collaboration Time Sheets Invoicing and Billing Budgets and Planning Expenses Productivity Powerful core accounting
  • 21. 1,000+ customers and growing…
  • 22. Customer example: Thinscale “I’ve been in companies where you spend days trying to get information out of the business systems to present at management meetings. With Sage Live you just run the reports and it’s there in real time.” - Patricia McNeela, Head of Operations and Finance • 15-20 day improvement in working capital • 75% efficiency improvement on sales transaction processing • 50% reduction in debt collection times • Sales people are 9% more efficient in their use of time
  • 24. The contents of this presentation were provided by the individual(s) and/or company listed on the title page. The information and opinions presented in this presentation may not represent the positions, strategies, or opinions of Sage. Unless explicitly stated, Sage is not responsible for the content herein and no endorsements are implied. © 2018 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product and service names mentioned herein are the trademarks of The Sage Group plc or its licensors. All other trademarks are the property of their respective owners.
  • 25. © 2018 The Sage Group plc or its licensors. Sage, Sage logos, Sage product and service names mentioned herein are the trademarks of The Sage Group plc or its licensors. All other trademarks are the property of their respective owners. Thank you Learn more about Financials sage.com/financials