2. What would it be like to meet your customers head-on in a Co-creation platform?
A platform that enables you to unravel the needs of your customers and have them co-design brilliant ideas for your company
For some years now, we have designed, researched and tested
a global Co-creation web-platform, called CareCubicle.
CareCubicle is buildt for very large innovations towards glo- WHY WE DON’T WORK WITH PROBLEMS !
bal issues, such as the 3rd world, climate and health, as a few Working the problem leads to compromised solu-
examples. To achieve that kind of global performance, we tions if not endless discussions.
designed a unique combination of concept innovation, social Instead we look at needs as “a desired experi-
ence”, which we turn into a vision. Have your cus-
media technologies and next generation multimedia. What
tomers explore the need.
business recently found of great interest is, that the backbone That brings to light, what desired experience, a
of CareCubicle, brilliantly answers the needs of businesses for given innovation has to provide. This way, concepts
an effective Open innovation and Co-creation platform. start by aiming at a specific experience and that
enables innovation.
Our Co-creation platform provides
From an employee’s perspective
• Easy online access from an intranet or web site
• Intuitive user interface
• Clear sense of procedural flow • Invite certain strategic partners to an exhibition area
• The ability to listen to customers ideas and respond • Ideas are only developed by the closed group of signed up
• Opportunity to develop and refine concepts with details, members, ensuring the business’s IPR strategy
technologies and designs • Management decides which strategic needs/challenges
• Internal-only-option to work on business cases, marketing or everyone should focus on
any other isolated job • The possibility to allow members to suggest needs/challeng-
es to management
From a reviewer/manager’s perspective • Develop concepts, using certain company members and
• Opportunities to seek expert opinion not others
NO ORPHAN CONCEPTS : WHAT CAN YOU EXPECT FROM THIS PLATFORM?
• Reveal emerging trends by tracking the type of solutions We all recognize a polished diamond but could • ngage existing and new customers
E
that appear you recognize a diamond in the rough? Brilliant From a member’s perspective • dentify lead users, connect to students intere
I
• Triggers for further ideas as concepts can be “cloned” to ideas are unpolished at first. • Extensive MyPage features sted in your business
take them in new directions As ideas are assembled into concepts, there is • Members are notified of new needs or concept develop- • ave illustrators, designers and animators pro-
H
the question of how to summon the people who can duce visual aids to highlight potential new
• Review process is made easy with display, graphics and a ment that targets their interests and skill-set
build that concept into something truly amazing. concepts
separate exhibition area We have included a unique tagging system to • Bookmark certain needs and concepts and working areas • evelop new value offerings that address short,
D
insure that concepts are presented to the right on MyPage medium and long term strategies
From an administrator’s perspective people. As the right knowledge is added to con- • Access an inspiration room to encourage surprising new • liminate the distance between employees and
E
• Need/challenge page includes a title, short and more cepts, their potential becomes apparent. concepts customers, attract impossible-to-find individuals
or research teams with unique knowledge
elaborate descriptions (images, movies, podcasts etc.) • Start new concepts based on inspiration elements, to com-
• ngage new strategic partners to develop pro
E
• Dialog with members is owned by the business, allowing municate concept working principles
ducts or services towards valuable new market.
very precise and fast response times to new ideas • Easy illustration, movie, podcast and text upload
3. Co-creation platform overview Apply for a beta platform
MyPage for all members This is quite new to us and we are close to releasing the first
• Lists member skills, interests, photo’s, movies, etc. business platform without knowing exactly what it’s going to
• Members contributions will be noted on MyPage cost. Many have shown their interest and we have therefore
• Members will be notified according to their interest started listing the businesses who have asked to be a part of
our betacustomer program.
Need/challenge page
• Quick strategic overview including title, short description, You can apply to be on our list by sending an email to
movies, images etc. Erik Micheelsen, erik@imaginethis.dk
• Members will be able to ask in depth questions for clarifi
cation and experience purposes
• Ideas tagged to a need can be viewed from this page
Inspiration room
“ If only HP knew what
HP knows, we would
• Lists elements of inspiration and connect them to new be three times more
concepts productive
”
– Lew Platt, Hewlett-Packard CEO
Concept development
• Members with interests and skills that match a need/chal WELL, NOW YOUR COMPANY CAN
Our system will enable your organization to find the
lenge or concepts, including new contributions, will be sum
people with skills, knowledge and assets otherwise
moned to participate
unmapped and for the same reason, usually not
• Development is from the onset of concept development accessible.
divided into a strategic tree, with an underlying advanced What could your company accomplish if only
wiki structure, that includes tweet’s and multimedia your company knew what your company knows?
Exhibition room
• Management chosen concepts, movies, illustrations, texts
or any other information, can be shown in the exhibition
room for invited externals who are not a part of the concept
development
Management page
svinget-grafik.dk
• Set strategic needs/challenges for members to idea devel
op from
• Control within the business; who is allowed to access con
cepts and at what development stage
Vision maker Erik Micheelsen • Mobil: +45 6128 2026 • Email: erik@imaginethis.dk • www.imaginethis.dk