This document discusses coaching and performance management. It outlines the need for positive coaching approaches rather than negative ones. Effective coaching involves setting goals, providing feedback, and rewarding good performance. Coaches need skills like active listening, communication, and building trust. Performance is evaluated against standards in coaching discussions to improve unsatisfactory work. Overall, coaching can improve employee performance when done properly with the right skills and support from the organization.
Kannur University MBA slides 3rd Semester, Training Need Analysis, Training and Development Class note for the students
details about the TNA is discussed
HR must become incredibly flexible to adapt to this dynamic landscape. Personalized learning delivered through mobile devices can help employees keep up with changing skill requirements. Further, tools to govern the remote workforce – without hampering engagement or productivity will be critical to the future of HR. And as we learn that the gig workforce is here to stay, HR will have to develop skills to manage this diverse workforce, learning additionally how to choose the best technology to handle such a workforce.
Management Training requires Assessment and Analysis which is explained in Effective HR. This presentation explains the significance of ‘needs analyses’ in training. Understand various types of training needs and the processes involved in Training Analysis, know the components of a training Needs Assessment and the methods for collecting data.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/SlideShareEffectHR
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* How high is your annual employee turnover?
* How much of your employee turnover consists of regretted loss?
* Do you know which employees will be the most likely to leave your company within a year?
Find the answer from HR Analytics because Human Resource analytics (HR analytics) is about analyzing an organizations’ people problems.
Introduction to Performance Management - Meaning, Process, Need, Difference between Performance Appraisal and Performance Management, Components of Performance Management System
Kannur University MBA slides 3rd Semester, Training Need Analysis, Training and Development Class note for the students
details about the TNA is discussed
HR must become incredibly flexible to adapt to this dynamic landscape. Personalized learning delivered through mobile devices can help employees keep up with changing skill requirements. Further, tools to govern the remote workforce – without hampering engagement or productivity will be critical to the future of HR. And as we learn that the gig workforce is here to stay, HR will have to develop skills to manage this diverse workforce, learning additionally how to choose the best technology to handle such a workforce.
Management Training requires Assessment and Analysis which is explained in Effective HR. This presentation explains the significance of ‘needs analyses’ in training. Understand various types of training needs and the processes involved in Training Analysis, know the components of a training Needs Assessment and the methods for collecting data.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/SlideShareEffectHR
Join us on Facebook: http://www.facebook.com/welearnindia
Follow us on Twitter: https://twitter.com/WeLearnIndia
Read our latest blog at: http://welearnindia.wordpress.com
Subscribe to our Slideshare Channel: http://www.slideshare.net/welingkarDLP
* How high is your annual employee turnover?
* How much of your employee turnover consists of regretted loss?
* Do you know which employees will be the most likely to leave your company within a year?
Find the answer from HR Analytics because Human Resource analytics (HR analytics) is about analyzing an organizations’ people problems.
Introduction to Performance Management - Meaning, Process, Need, Difference between Performance Appraisal and Performance Management, Components of Performance Management System
هناك العديد من نماذج القيادة إلا أن القيادة الموقفية تعتبر من النماذج الأوسع انتشاراً وتطبيقاً لدى العديد من المنظمات. حيث تستخدم القيادة الموقفية ويطلق عليها أيضاً (القيادة التكييفية) لتحسين وتطوير مهارات العاملين والتميز نحو السلوكيات الإيجابية المطلوبة في منشآت العمل المختلفة . وتعد القيادة التكيفية أداة عظيمة للاحتفاظ بالعاملين في حالة من التحفيز والالهام.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
2. The Need for Coaching
• Too many managers use a negative approach
to managing behavior
• Alternative: conflict avoidance – and overload
the good workers
• Sometimes the only time the supervisor talks
to a worker is when there is a problem
3. Coaching – A Positive Approach
• An active and positive management approach
• Employees should know:
– What to do
– How to do it
– Problem solving
• Participative Management
– Workers have a voice in their work
4. Coaching and Performance
Management
• Performance appraisal
– The first step
• Performance management
– Employee goal setting
– Coaching
– Rewards
– Individual development
5. Definitions of Coaching
• No single accepted definition
• A mutual discussion leading to improved
performance and positive relationships
• A process to encourage employees to:
– Accept responsibility for their actions
– Achieve and sustain superior performance
– Work as partners in achieving organizational goals and
effectiveness
6. Supervisor’s Role in Coaching
A supervisor:
• Should be motivated to see the work group
succeed
• Can use all information on hand
• Has opportunity to coach and counsel
• Has authority to carry out coaching
• Is responsible for unit’s effectiveness
7. HRD Professional’s Coaching
Role
• Provides training for coaches
• Provides training to correct performance
problems
• Provides organizational development support
• Coaching is an HRD intervention
8. Coaching to Improve Poor
Performance
• Defining poor performance
• Responding to poor performance
• Conducting a coaching analysis
• Using the coaching discussion
9. Defining Poor Performance
• Definition: “Specific, agreed upon deviations
from expected behavior.”
• Performance must be evaluated against some
standard or expected level of performance
• Standards and expected levels of performance
must be known by the supervisor and the
worker
10. Types of Standards
• Absolute
– Same scale or standard is applied to all subordinates
• Relative
– Performance is evaluated relative to the performance
of others
11. Deviant Workplace Behavior
• Production deviance
– Working slowly, leaving early
• Property deviance
– Sabotage, lying about hours worked
• Political deviance
– Showing favoritism, gossiping
• Personal aggression
– Harassment, abuse, stealing, etc.
12. Responding to Poor Performance
• Causal Attribution Theory
– People assign causes to behavior
– Different actions are likely based on internal versus
external attributions
• Fundamental Attribution Error
– Assumes or attributes behavior comes from a cause
within a person
– Supervisor may overlook other causes
13. Coaching Analysis
• The process of analyzing the factors that
contribute to unsatisfactory performance
• Deciding on the appropriate response to
improve performance
14. Steps in Conducting Coaching
Analysis
1. Identify the unsatisfactory employee performance.
2. Is it worth your time and effort to address?
3. Do subordinates know that their performance is not satisfactory?
4. Do subordinates know what is supposed to be done?
5. Are there obstacles beyond the employee’s control?
6. Does the subordinate know how to do what must be done?
7. Does a negative consequence follow effective performance?
8. Does a positive consequence follow nonperformance?
9. Could the subordinate do it if he or she wanted to?
SOURCE: Fournies, F. F. (1978). Coaching for improved work performance. New York: Van Nostrand Reinhold.
15. Steps to Follow in Conducting a
Coaching Analysis
• Identify the unsatisfactory performance
• Decide if it’s worth YOUR time and effort
• Find out if the worker knows that their work
is not satisfactory
• Does the worker know what is to be done?
16. Steps to Follow in Conducting a
Coaching Analysis – 2
• Are there obstacles beyond the worker’s
control?
• Does worker know HOW to do the job?
• Does a negative consequence follow effective
performance?
17. Steps to Follow in Conducting a
Coaching Analysis – 3
• Does a positive consequence follow
nonperformance?
• Can the worker do the job if he/she wants to?
• Can the job or task be modified?
• What if the problem persists?
18. The Coaching Discussion
• Kinlaw’s Approach:
– Confronting or presenting
– Using reactions to develop information
– Resolving or resolution
19. The Coaching Discussion – 2
• The Fournies Approach:
– Get agreement with worker that a problem exists
– Mutually discuss alternative solutions to the
problem
– Mutually agree on actions to be taken
– Follow-up to measure results
– Recognize achievement when it happens
20. Critical Points for Both
• You need specific objectives or goals
• Goals must be mutually understood and
agreed upon
21. What if Coaching Fails?
• Transfer the employee to work that the
employee can do
• Terminate for substandard performance
• Have adequate documentation of coaching
efforts to support termination!
22. Maintaining Effective Performance and
Encouraging Superior Performance
• Must reward good performance
• Use:
– Goal Setting
– Job redesign
– Worker participation
– Job ownership
23. Manager-Coach Responsibilities
• Provide evaluation
– Self-evaluation can be difficult
– People often focus on their weaknesses
• Manager-coach can:
– see the big picture
– make suggestions for improvement
– reinforce company values
24. Skills Needed for Effective
Coaching
• Communication skills
• Interpersonal skills
26. Writing Skills
• Acceptable grammar and spelling
• Clear and concise style
• Example: Facts, Discussion, Recommendation
(FDR)
27. Speaking Skills
• Specific and descriptive
• Focused on the issue at hand
• Polite and respectful
• Focused on the problem, not the person
• Objective, not based on feelings
28. Active Listening
• More than, “I hear you”
• Must listen for what the other person is trying
to say
• Specific techniques are needed
• It is NOT easy!
29. How to Listen Actively
• Mirror back what the individual says:
– “So you think that you are doing the right thing. Is
there more?”
• Paraphrase and summarize:
– “So you feel you are doing the job the way you
were taught to do it, and that any quality errors
are not your fault. Is that right? Is there more?”
30. How to Listen Actively – 2
• Use open-ended questions to get information:
– Can’t be answered with simple yes or no
• Use closed questions to get a yes or no answer
• See Tables 10-2 and 10-3
• Active listening takes a lot of work!
31. Interpersonal Skills
• Show respect for the individual
• Focus on the present and future
– Not on the past!
• Be objective
• Plan ahead
32. Interpersonal Skills – 2
• Affirm the efforts of others
• Be consistent
• Build trust
• Demonstrate commitment to and respect for
others
• Integrity, Integrity, Integrity!!!
33. Effectiveness of Coaching
• Hard to measure objectively
• Can be measured in many ways
• Some coaches ARE better than others
• Others need to keep working to improve
their coaching skills; good coaching skills can
be learned
34. Performance Appraisal Interview
• Major source of employee feedback
• Gives employee the chance for feedback and
participation in the process
• Allows the coach to affirm his/her support
• Provides opportunity for constructive criticism – both
ways
– Focus on the problem, not the “personality”
35. Performance Appraisal Interview
– 2
• Time to mutually set next period’s goals and
objectives
• Provides mutually understood basis for
improvement
36. Training the
Supervisor/Appraiser
Effective training:
• Helps the appraiser to be credible
• Promotes acceptance of appraisal
• Helps provide accurate feedback
• Assists the supervisor in demonstrating support
for the employee
37. Organizational Support
• Organization needs to support their coaching
and performance management efforts
• Takes time, training, and money
• Needs to be part of the corporate culture
• Needs to be linked to compensation, rewards,
and promotion systems
38. Coaching in a Nutshell
• Worker participates in discussions
• Worker helps set goals for improvement
• Feedback is specific and behavioral
• Coaches are supportive and helpful
• Supervisor needs to know the worker’s job
• Coaches need support and training
39. Summary
• Managers must ensure effective employee
performance
• Positive coaching provides a great opportunity
for individual improvement
• Allows worker to:
– accept responsibility
– achieve superior performance
– work towards organizational goals
40. Summary – 2
• Good coaches needs:
– Effective communication skills
– Effective interpersonal skills
– Integrity
– Effective performance appraisal skills
• Is it any wonder that good coaches can be
hard to find?