This document discusses coaching as a method of directing, instructing, and training people to achieve goals or develop skills. It traces coaching back to management styles developed in the 1980s and notes coaching is now a fast-growing industry. The document lists different coaching styles and explains that coaching helps develop employees' intellect in the information age. It outlines benefits like improved performance and relationships, employee involvement and motivation. Finally, it notes the importance of coaching in human resource development, emphasizing that coaches ask questions to help employees discover their own paths rather than dictating directions.