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The Manager as Coach Coaching for Effective Performance John Armstrong
TRACK RECORD ,[object Object],[object Object],[object Object],[object Object],[object Object]
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MY BRIEF TODAY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT WE’RE GOING TO DO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DEFINITION β€œ Coaching aims to enhance the performance and learning ability of others. It involves providing feedback, motivation, effective questioning and matching your style to the coachee.” Max Landsberg 1997
DEFINITION β€œ It is based on helping the coachee through dynamic interaction. It does not rely on a one way flow of telling and instructing.”
DEFINITION β€œ Developing a person’s skills and knowledge so that their job performance improves, hopefully leading to the achievement of organisational objectives.”
DEFINITION β€œ Creating effective relationships at work, by stimulating learning and inspiring performance development in the people you manage.” John Armstrong, 2008
TAKING THE TEMPERATURE IN COACHING 2009 ,[object Object],[object Object]
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CHALLENGE! β€œ Is coaching something else a manager can do, or is it something that should underpin everything a manager does?”
THE SKILL WILL MATRIX Goal Guide Delegate Direct Excite High  Will Low  Will The Tao of Coaching - Max Landsberg - 1997 High Skill Low Skill
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Coaching For Effective Performance Ihm 2010

  • 1. The Manager as Coach Coaching for Effective Performance John Armstrong
  • 2.
  • 5.
  • 6.
  • 7. DEFINITION β€œ Coaching aims to enhance the performance and learning ability of others. It involves providing feedback, motivation, effective questioning and matching your style to the coachee.” Max Landsberg 1997
  • 8. DEFINITION β€œ It is based on helping the coachee through dynamic interaction. It does not rely on a one way flow of telling and instructing.”
  • 9. DEFINITION β€œ Developing a person’s skills and knowledge so that their job performance improves, hopefully leading to the achievement of organisational objectives.”
  • 10. DEFINITION β€œ Creating effective relationships at work, by stimulating learning and inspiring performance development in the people you manage.” John Armstrong, 2008
  • 11.
  • 12.
  • 13. CHALLENGE! β€œ Is coaching something else a manager can do, or is it something that should underpin everything a manager does?”
  • 14. THE SKILL WILL MATRIX Goal Guide Delegate Direct Excite High Will Low Will The Tao of Coaching - Max Landsberg - 1997 High Skill Low Skill
  • 15.
  • 16. Β