6. What the coach do?
The coach just
"holds up a mirror"
so the client sees
himself clearer
The coach is as objective as possible with
no other agenda than helping the client
11. Active Listening
Level 1: Internal Listening
Awareness on ourselves;
"what does this mean to me?"
Level 2: Focused Listening
Focus on the other person;
Empathy, clarification, collaboration
Level 3: Global Listening
Both at the center of the universe;
Listening with all senses
Listen to what is not being said
12. Powerful Questions
No right answer
Open
Stimulate introspection
Opens up options
Stimulate creativity
Avoid Yes/No questions
Try to avoid “Why”
Try to avoid leading question: "does that
mean that ..."
13. The GROW model
1. Goal What are you aiming to achieve?
2. Reality What is happening right now?
3. Options What different possibilities can we explore?
4. Way forward What will you do? And how will I know
that you have done it?
18. Sett av 20 mai!
ORSC: Organizational Relationship Systems Coaching
Relationship system
Coach
Systems coaching
The team is the client
"1 + 1 = 3"
Editor's Notes
Folk tar bedre vare på det de eier selv, enn det de leier av andre. Man tenker langsiktig.
Hvordan får vi ansatte til å føle eierskap?
Ref LO 2.8
Debrief:
1. Confidentiality, time span, commitment / action
2. Openness, coach has no agenda (neutrality/objectivity), "dance in the moment", coachee has the answers etc
Bulldozer - bulldozing impediments out of the way
Shepherd - guiding the team back to agile practices and principles when they stray
Servant leader - Serving the team rather than the team serving you
Guardian of quality and performance - Examine what they team produce and how they produced it
Som coach så er vi opptatt av å stille de riktige spørsmålene, være et speil for teamet og reflektere tilbake det vi ser.
Coach bruker verktøy som åpne/kraftfulle spørsmål og aktiv lytting.
Coaching er 40% doing og 60% being. Du må være det du vil lære bort.
Dont Talk!
Dont even think about talking!
Be Present!
Dont Talk!
Dont even think about talking!
Be Present!
Bulldozer - bulldozing impediments out of the way
Shepherd - guiding the team back to agile practices and principles when they stray
Servant leader - Serving the team rather than the team serving you
Guardian of quality and performance - Examine what they team produce and how they produced it
Som coach så er vi opptatt av å stille de riktige spørsmålene, være et speil for teamet og reflektere tilbake det vi ser.
Coach bruker verktøy som åpne/kraftfulle spørsmål og aktiv lytting.
Coaching er 40% doing og 60% being. Du må være det du vil lære bort.
Bulldozer - bulldozing impediments out of the way
Shepherd - guiding the team back to agile practices and principles when they stray
Servant leader - Serving the team rather than the team serving you
Guardian of quality and performance - Examine what they team produce and how they produced it
Som coach så er vi opptatt av å stille de riktige spørsmålene, være et speil for teamet og reflektere tilbake det vi ser.
Coach bruker verktøy som åpne/kraftfulle spørsmål og aktiv lytting.
Coaching er 40% doing og 60% being. Du må være det du vil lære bort.
Bulldozer - bulldozing impediments out of the way
Shepherd - guiding the team back to agile practices and principles when they stray
Servant leader - Serving the team rather than the team serving you
Guardian of quality and performance - Examine what they team produce and how they produced it
Som coach så er vi opptatt av å stille de riktige spørsmålene, være et speil for teamet og reflektere tilbake det vi ser.
Coach bruker verktøy som åpne/kraftfulle spørsmål og aktiv lytting.
Coaching er 40% doing og 60% being. Du må være det du vil lære bort.