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10 Effective Classroom
Management Techniques
 Every Faculty Member
      Should Know


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       A MAGNA     PUBLICATION
10 Effective Classroom Management Techniques
Every Faculty Member Should Know
          Effective classroom management is much more than just administering corrective
        measures when a student misbehaves; it's about developing proactive ways to prevent
        problems from occurring in the first place while creating a positive learning environment.

          Establishing that climate for learning is one of the most challenging aspects of teaching,
        and one of the most difficult skills to master. For those new to the profession, failure to set
        the right tone will greatly hinder your effectiveness as a teacher. Indeed, even experienced
        faculty may sometimes feel frustrated by classroom management issues. Strategies that
        worked for years suddenly become ineffective in the face of some of the challenges
        today’s students bring with them to the classroom.

          Brought to you by The Teaching Professor, this special report features 10 proven
        classroom management techniques from those on the front lines who’ve met the chal-
        lenges head-on and developed creative responses that work with today’s students. This
        report will teach you practical ways to create favorable conditions for learning, including
        how to:
            • Get the semester off on the right foot
            • Prevent cheating
            • Incorporate classroom management principles into the syllabus
            • Handle students who participate too much
            • Establish relationships with students
            • Use a contract to help get students to accept responsibility
            • Employ humor to create conditions conducive to learning

          The goal of 10 Effective Classroom Management Techniques Every Faculty Member
        Should Know is to provide actionable strategies and no-nonsense solutions for creating a
        positive learning environment – whether you’re a seasoned educator or someone who’s
        just starting out.


                                                                                    Maryellen Weimer
                                                                                                Editor
                                                                                The Teaching Professor




2    10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
Table of Contents
How to Get Wet without Plunging In: Creative Ways to Start Class ..............................................................................4

Making a Syllabus More Than a Contract ................................................................................................................5

Conditions Associated with Classroom Conflict ........................................................................................................6

Getting to Know You: The Importance of Establishing Relationships ........................................................................7

Those Students Who Participate Too Much ................................................................................................................8

10 Things to Make the First Day (and the Rest) of the Semester Successful ............................................................9

Use ‘Stuff Happens’ Cards to Handle Student Excuses ............................................................................................10

Humor: Getting a Handle on What’s Appropriate ....................................................................................................11

A Behavior Contract That Made a Difference ..........................................................................................................12

Preventing Cheating: Do Faculty Beliefs Make a Difference? ..................................................................................13




                      10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com                              3
same puzzle—I don’t make the

How to Get Wet without Plunging                                                          puzzles different colors in this case.

                                                                                         Roundtable Review
In: Creative Ways to Start Class                                                            With this activity, I have students
                                                                                         get out a sheet of paper and write a
                                                                                         list of numbers from one to ten. Then
                                                                                         I instruct them to put one important
By Patty Kohler-Evans                                                                    idea from the previous lecture on the
                                                                                         first line. The paper is passed to the
                                                                                         person on the left. Each time the
                                                                                         paper is passed, the person receiving
      tarting a lecture can be chal-        only a few minutes and gets students

S     lenging: getting everyone
      seated, attentive, and ready to
move forward with the content can
                                            active and focused.

                                            Piece the Puzzle
                                                                                         the paper writes a different idea.
                                                                                         After a few minutes I call time, and
                                                                                         the papers go back to the original
                                                                                         owner. This represents a collection of
take several minutes. I have found             For this activity I break the content
                                                                                         ideas for future review and study.
that sometimes it feels abrupt and          from the last lecture into four or five
                                                                                            I have found that the preparation
disjointed, especially when it has          sections. Then I take key points from
                                                                                         for these activities takes very little
been a week since the last class            each section and make them into
                                                                                         time and that the results are very
meeting, so I’ve been working on            jigsaw puzzles, one puzzle for each
                                                                                         worthwhile. My students anticipate
strategies that help me get a class
                                                                                         the activities, and I look forward to
going without wasting time and that
                                                                                         having the students in a place where
get all the students engaged and           I now begin each lesson with a                they are ready to learn.
ready to learn. I now begin each
lesson with a creative review of the       creative review of the last
last week’s materials. The reviews
involve a variety of techniques for        week’s materials. The reviews
getting students to reflect on previous
content and ready to move on to new
                                           involve a variety of techniques
information. They also help with           for getting students to reflect
building relationships, a critical
component of teacher-student inter-        on previous content and ready
actions. Here are some of the strate-
gies that I think work best to             to move on to new information.
accomplish these goals.

Who’s Your Partner?                         section, with five or six pieces per
   Using sticky-back name tags, I put       puzzle. I jumble the pieces and give a
three or four names that go together        set of puzzles to each group of
on the tags. Some examples are John,        students. I generally make each set of
Paul, Ringo, and George, or Bill,           puzzles on a different color of paper
Chelsea, and Hillary. I then randomly       and put the jumbled pieces in a
put the name tags on the backs of           Ziploc bag. Each group completes all
students. The students are allowed to       the puzzles. This requires them to
find their partners by asking only yes      categorize previously learned infor-
and no questions. When they find the        mation. I like to engage in competi-
rest of their group, I have them work       tion for prizes from the local dollar
on a short review assignment. This          store. The first table to complete all
can be a list of questions from the         the puzzles correctly wins the prize.
previous week’s content or a reflec-        Another variation is to give each
tion or anything that requires that         student a piece of a puzzle and have
they work together. The process of          the student locate the other four or
finding the rest of the group takes         five students who have pieces to the

4            10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
I was reluctant to share much more

Making a Syllabus More                                                                   power than that.
                                                                                            My former one-page syllabus was

Than a Contract                                                                          now 10 pages and included a short
                                                                                         philosophical statement on learning
                                                                                         to write along with writing- and
                                                                                         learning-related justifications for
                                                                                         every policy and procedure. In an
By Roxanne Cullen                                                                        effort to make the syllabus a working
                                                                                         part of the course in which students
                                                                                         discovered for themselves what they
                                                                                         needed to know about the course, I
       or years I’ve introduced my          outside resources, and the general

F      course syllabus by saying, “This
       is your contract for the course.”
And all too often the document read
                                            focus of the syllabus: Does it focus
                                            on policies and procedures or is it
                                            weighted toward student learning
                                                                                         had them write their first essay on
                                                                                         the syllabus. I asked them to consider
                                                                                         things like their expectations of the
                                                                                         class, what they thought my expecta-
more like a contract than a true rep-       outcomes? Is there opportunity for
                                                                                         tions were, what they thought they
resentation of my conceptualization         negotiation of policies, procedures,
                                                                                         knew about me, and what their roles
of the course. So I revised my intro-       assignment choice, etc.? In the
                                                                                         and responsibilities included.
ductory composition course syllabus         category Evaluation and
                                                                                            I was actually eager to read the
in an attempt to create a more              Assessment, the subcategories
                                                                                         essays. In some respects, I felt that
learner-centered academic experi-           examine the use of grades, the
                                                                                         my work was being evaluated by
ence. Although these elements have          feedback mechanisms employed,
                                                                                         them, which provided an interesting
been at the core of my teaching, my         types of evaluation, learning
                                                                                         twist on power and control. Their
syllabus did not necessarily make           outcomes, and opportunities for
                                                                                         essays became another feedback
them explicit or clearly articulate         revising or redoing assignments.
                                                                                         mechanism for me. Equally if not
their function to the students. Based         A review of my syllabus inspired
                                                                                         more interesting was the conversa-
on advice I found in several resources      me to revise. I made several changes
                                                                                         tion among the students as they
regarding the syllabus, I came to see       to emphasize the concept of
                                                                                         prepared to write. I use WebCT, so I
that a teacher needs to consider the        community. Although I have always
                                                                                         suggested to students that they use
ways a syllabus can be useful to            provided rationales for assignments
                                                                                         the discussion board tool as a
students. My goal was to make my            when I talked about them in class, I
                                                                                         prewriting strategy. The discussion
syllabus more than the standard             added a rationale statement for as-
                                                                                         was lively and, I believe, productive.
contract between my students and            signments in the syllabus. I also
                                                                                         Even students who had been
me. I wanted it to become a tool for        provided rationales for all policies
                                                                                         reluctant to participate in class dis-
learning.                                   and procedures so that they would
                                                                                         cussions about the syllabus weighed
  I began by analyzing my syllabus          look less like arbitrary laws set down
                                                                                         in online with great authority
using a rubric that I developed with a      by the teacher and more as though
                                                                                         regarding their interpretation of it.
colleague based upon principles of          they served enhanced learning. I also
                                                                                            My syllabus is still a work in
learner-centered pedagogy. The              incorporated more teamwork and col-
                                                                                         progress. Most important, at this
original design of the rubric was as a      laborative projects, again with a
                                                                                         point, is the tone my new syllabus
tool for administrators to determine        rationale tied to learning outcomes.
                                                                                         has set for the semester. Making the
the degree of learner-centeredness in       Finally, I made an effort throughout
                                                                                         first essay a response to the syllabus
a department or unit based upon a           to disclose information about myself,
                                                                                         has focused more thought and time
review of course syllabi. The rubric        mostly in regard to my experience as
                                                                                         on it than in any of my previous
has three main categories, each with        a composition teacher and a writer.
                                                                                         classes. It has served as a catalyst for
several subcategories. The main               The most significant change I made
                                                                                         discussion, for setting goals, and for
category, Community, includes sub-          was in the area of power and control.
                                                                                         discussing writing. It has focused our
categories that relate to the accessi-      Instead of establishing an attendance
                                                                                         attention on learning and made every
bility of the teacher, the presence of      policy, class participation rules, or
                                                                                         aspect of the course intentional. This
learning rationale, and evidence of         penalties for late work, I indicated
                                                                                         syllabus is much more than the
collaboration. In the category Power        that all of these would be negotiated
                                                                                         standard contract between my
and Control, the subcategories focus        by the class. Because the course is
                                                                                         students and me.
on teacher and student roles; use of        populated by first-semester students,

                  10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com         5
learning related inversely with inat-

Conditions Associated with                                                               tentive classroom conflict.” (p. 182)
                                                                                           Hostile conflict—as in challenging,

Classroom Conflict                                                                       open resistance—was found to be
                                                                                         related to “whether faculty expressed
                                                                                         care toward students, communicated
                                                                                         respect, behaved sensitively, and
                                                                                         remained warm and engaged.” (p.
By Maryellen Weimer                                                                      184) Faculty who did not approach
                                                                                         students in these ways reported
                                                                                         higher levels of conflict. And these
                                                                                         faculty behaviors were also found to
       tudents can and do regularly         unrelated to many characteristics of

S      disrupt the classroom.
       Sometimes they are openly
hostile, challenging the teacher’s
                                            courses or instructors.” (p. 183)
                                              In other words, things like the in-
                                            structor’s gender, race, age, years of
                                                                                         be most effective at reducing conflict.
                                                                                         The researchers describe these
                                                                                         methods as “working alliances” and
                                                                                         report results that suggest faculty
authority and objecting to course re-       teaching experience, full-time versus
                                                                                         build them when they attend “to the
quirements and classroom policies.          part-time status, and class size did
                                                                                         emotional bonds that exist in the
More often, the conflict grows out of       not relate to the amount of reported
                                                                                         classroom,” when they promote “a
their inattentiveness and passivity.        conflict. These findings are at odds
                                                                                         common sense of purpose when
They arrive late, leave early, talk
                                                                                         teaching,” and when students are
during class, and don’t even bother
                                                                                         treated respectfully despite agree-
to hide their boredom.                     Hostile conflict—as in                        ments. (p. 185) Even though more
   Faculty researchers (reference
                                           challenging, open resistance—                 than 61 percent of this sample
below) wondered whether character-
                                                                                         reported that they ignored conflict
istics of courses and instructors might
be associated with conflict. They also     was found to be related to                    and the behaviors associated with it,
                                                                                         this strategy was related to poorer
wondered whether instructors’ prepa-
ration and caring attitude toward
                                           “whether faculty expressed                    outcomes.
                                                                                           In sum, based on these findings,
students related to the presence or        care toward students,                         faculty are well advised, yet again, to
absence of students’ disruptive
                                                                                         take seriously their relationships with
behaviors. And they were curious as        communicated respect,                         students. In this case it seems that an
to how instructors went about
                                           behaved sensitively, and                      ounce of prevention may well be
resolving conflict and whether they
                                                                                         worth the pound of cure.
perceived the techniques they used as
being successful.
                                           remained warm and engaged.”
                                                                                           Reference: Meyers, S.A., Bender, J.,
   To find answers to these questions
                                                                                         Hill, E.K., and Thomas, S.Y. (2006).
and to document whether the differ-         with some previous research that has
                                                                                         How do faculty experience and
ences between hostile and inattentive       documented that students tend to
                                                                                         respond to classroom conflict?
conflict were real, they surveyed a         challenge the authority of female pro-
                                                                                         International Journal of Teaching and
national sample of psychology profes-       fessors and faculty of color more
                                                                                         Learning in Higher Education, 18 (3),
sors. Faculty who completed a 71-           often than they challenge white male
                                                                                         180–187.
item questionnaire were asked to            faculty. Other research results do not
answer while thinking about a single        find correlations between instructor
course they had taught recently in          characteristics and such things as
which they experienced a high level         student ratings of instructor effective-
of student conflict.                        ness.
   Analysis of the survey results docu-        However, these researchers did find
mented a number of important                some interesting correlations between
findings. First, the hypothesis about       instructional methods and conflict.
there being two different kinds of          For example, “the use of lecture cor-
conflict was confirmed. Second, “we         related directly with inattentive
found that the amount of conflict that      classroom conflict. On the other
faculty reported was actually               hand, using discussion or active

6            10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
comfortable having me know. A com-

Getting to Know You:                                                                      mercially available product that
                                                                                          generates this information is the

The Importance of Establishing                                                            Learning Express-ways™ folder.

                                                                                          Asking for written feedback
Relationships                                                                                I frequently ask for written
                                                                                          comments at the end of lectures.
                                                                                          Students may comment about the
                                                                                          class, express a concern, or share
By Patty Kohler-Evans                                                                     other information. I respond to all
                                                                                          comments in writing and return them
                                                                                          at the next class. Sometimes I ask
                                                                                          students to rate their understanding
         bout two or three semesters         faithful friend. In some cases

A        ago, I conducted an informal
         experiment with two of my
classes. With one, on the first night
                                             students don’t know what their name
                                             means. I have found that they are
                                             very willing to do some research to
                                                                                          on a 1-to-10 scale, and sometimes I
                                                                                          ask for a brief reflection.
                                                                                             Since I have started to invest more
                                                                                          time in getting to know my students,
of class, I asked students their names       find out what it means and to then
                                                                                          I have noticed that my relationships
and major courses of study. I intro-         share that information with the rest
                                                                                          with them have improved in
duced myself in much the same way,           of the class.
                                                                                          numerous ways. When students
with a brief statement about my
                                                                                          come to me after the course has
chosen field. With the other class, I        T-shirt collage                              ended, I still remember their names
spent time during the first and                 Sometimes I have students
                                                                                          and something about them. I have
second class sessions on activities          introduce themselves to each other
                                                                                          also noticed that I have more
designed to acquaint students with           by creating a T-shirt that represents
                                                                                          students asking questions about their
each other and establish how we              who they are. I supply each student
                                                                                          chosen fields. They regularly tell me
would conduct the class. I used what         with a pre-drawn T-shirt pattern on a
                                                                                          that they value the activities as well. I
I learned about students that first          sheet of paper. I ask students to use
                                                                                          believe that the time invested in rela-
night throughout the rest of the             magazine pictures, markers, crayons,
                                                                                          tionship building increases students’
course. When I compared feedback             etc., to design the shirt.
                                                                                          motivation and commitment to the
from the two classes, I was amazed              Usually, I bring all the materials to
                                                                                          course. Recently, I overheard one
at the differences between the two.          class. Students tend to talk to each
                                                                                          student commenting to another about
For example, one student from the            other about themselves as they are
                                                                                          a group assignment that I had made.
second class noted that these activi-        designing their T-shirts. I do a shirt
                                                                                          She was admonishing her fellow
ties made the class more “user               too. I believe this shows students that
                                                                                          classmate to seek out other students
friendly.” He left class looking             I value this activity. Students seem to
                                                                                          who were different as a way to enrich
forward to the rest of the semester.         really enjoy doing this activity, and
                                                                                          the experience. Whether these
   I’d like to share some of the activi-     they usually work very hard to
                                                                                          examples are a direct result of the re-
ties I used to get students connected        include multiple aspects of them-
                                                                                          lationship building I can’t say for
with each other and with me.                 selves in the collage. Students listen
                                                                                          sure, but I am convinced that it does
                                             attentively when it’s time to share the
                                                                                          make a better climate for learning in
What’s in a name?                            T-shirt collages, and even at the end
                                                                                          my classes.
  When students introduce them-              of the semester they still remember
selves, I ask them to tell us their          information about their classmates.
name and also to share what that
name means, if they know that; to            Identification of personal
talk about the individual for whom           interests
they were named; and to indicate               In many of my classes, I ask
whether or not they like their name. I       students to share information about
have also asked whether they live            their personal interests and learning
their name. For instance, my name,           preferences. I use a questionnaire to
“Patricia,” means loyal. I tell students     obtain this information, and I tell
that fits because I am generally a           students to only share what they are

                   10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com          7
It may be useful to talk privately

Those Students Who Participate                                                           with the student who is participating
                                                                                         too much. It may help to make clear

Too Much                                                                                 how and why too much communica-
                                                                                         tion from one student inhibits the
                                                                                         learning of others. Perhaps the
                                                                                         student could be encouraged to move
                                                                                         his or her participation to the next
By Maryellen Weimer                                                                      level by not just answering questions,
                                                                                         but asking them; by not just making
                                                                                         comments, but specifically respond-
                                                                                         ing to things other students say in
            hat would we do without            Generally teachers do not rebuke

W           those few students who are
            always ready to speak—
who make a stab at an answer when
                                            the over-participator in public.
                                            Researchers in the study mentioned
                                            below asked students what they
                                                                                         class.
                                                                                            Participation norms are established
                                                                                         early in the course. If a teacher holds
                                                                                         fast to hearing from lots of students
no one else will, who ask for clarifi-      expected teachers to do about fellow
                                                                                         right from the start, that norm will be
cation when they are confused, who          classmates who over-participated.
                                                                                         established and can be maintained
even respond to things other students       They found that students expect
                                                                                         throughout the course.
say in class? Most of those students        teachers to manage compulsive com-
we would like to clone. But then            municators through management
                                                                                           Reference: McPherson, M. B., and
there are those who communicate to          strategies that are not rude or
                                                                                         Liang, Y. (2007). Students’ reactions
excess. They would answer every             demeaning. Students “do not want to
                                                                                         to teachers’ management of compul-
question if we let them. They would         witness a fellow student subjected to
                                                                                         sive communicators. Communication
happily dominate every classroom            negative sanctions when it comes to
                                                                                         Education, 56 (1), 18-33.
discussion if allowed. We call these        this particular transgression.” (p. 28)
students the over-participators; in the        When teachers do not address the
research literature they are known as       problem, according to this research,
compulsive communicators, and re-           students rate them lower on
searchers estimate that a bit more          measures of credibility and affect or
then 5 percent of students fall into        liking. In fact, doing nothing about
this category.                              compulsive communicators results in
   The rest of the class loves and          even more negative student percep-
hates these classmates. They are            tions than does addressing the
loved because they take the pressure        problem punitively.
off everyone else. They are hated              What’s the best advice, based on
because they speak so much. Their           this research? Address the problem
endless contributions soon bore             using positive and constructive com-
others. And they are hated because          munication strategies. It helps to
they make those who struggle to con-        have a discussion early in the course
tribute feel woefully incompetent.          about the characteristics of effective
   Their behavior also presents all         discussion and teacher-student
sorts of problems for the teacher,          exchanges. If students are asked to
who would love to call on somebody          describe those conversations that
else, but often that familiar hand is       hold their attention and help them
the only one in the air. Generally          learn, they are usually quick to name
over-participators are bright students.     the over-participation problem and
They care about the content and have        state preferences for dialogue in
the level of motivation a teacher           which many people participate.
would like to see in all students. But      Teachers should design participation
their determination to keep them-           activities that require the contribu-
selves always at the center of discus-      tions of many: small groups present-
sion tests in most of us the patience       ing brief reports, sharing examples,
and commitment to participate.              or offering summaries.

8            10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
7. After the introductions and the

10 Things to Make the First Day                                                          explanation of the folder and box
                                                                                         system, I turn to the “Today we will”

(and the Rest) of the Semester                                                           list that I’ve written on the board,
                                                                                         posted on a large paper flip-chart, or
                                                                                         projected on the screen. I like to
Successful                                                                               actually write this list on the board,
                                                                                         so I can return to it even while pro-
                                                                                         jecting my notes. A “today we will”
                                                                                         list outlines my plan for the day. For
By Mary C. Clement                                                                       example, for the first day, my “today
                                                                                         we will list” says:
                                                                                            • See screen for instruction for card
                                                                                               and folder.
   like to arrive in the classroom well       3. When it’s time for class to

I
                                                                                            • Introductions
   before the students. It gives me         start—start class! Late arrivals can            • Turn in folders
   time to get things organized. I          catch up by reading the screen.                 • Go over syllabus completely
create an entrance table (I use chairs                                                      • Mini-lecture on ___________
or desks if there’s no table) that             4. For classes of 25 or less, I have         • Interest inventory
holds handouts for students to pick         students do brief, 10-second introduc-          • Do you know what to read/do
up. From day one the students learn         tions. I tell them there will be a                 before the next class?
the routine: they arrive, pick up           verbal quiz after all the introductions
handouts on the entrance table, and         and that they can win stars if they            Note: The “today we will” list lets
read the screen for instructions. They      know who is who. (Have fun with              me walk around the room, teach
know what to do, and it saves time.         this, but remember that these are            from the projection system, and then
Here’s how I recommend introducing          adults and college is not like junior        look at the list for what I should do
the routine on day one.                     high.)                                       next. I tend not to forget things if I
                                                                                         have the list. As the semester pro-
  1. Post your name and the name              5. For larger classes, I have              gresses, the “today we will” list
and section of the class on the             students introduce themselves to             might contain warm-up questions
screen, so that when students walk in       three or four people around them,            that then appear as test questions.
they know that they are in the right        and then we might do “stand-ups”—            The list helps students who arrive
place.                                      stand up if you are a Spanish major,         late or leave early see what they have
                                            stand up if you are an education             missed.
  2. Write “welcome” on the screen          major, and so on. I explain that
and have directions that tell students      students need to know each other for            8. The mini-lesson/mini-lecture—
what they need to do immediately.           our small group work, and in case            whether it’s a short overview of the
Example: “As you enter, please tell         they have a question.                        first reading assignment, some
me your name. Then pick up a                                                             sample problems, or 10 interesting
syllabus, a card, and a folder from           6. I collect the file folders and put      questions students will be able to
the entrance table. Fold the card so        them alphabetically by student name          answer at the end of the course, I
that it will stand on your desk, and        into a big plastic carrying case. When       strongly recommend doing some
write your first name on it in BIG          students need to turn in assignments,        course content on the first day. For
letters. Add your last name and major       they find the box on the entrance            classes that last longer than 50
in smaller print. Write your name on        table and they put their papers in           minutes, I include a short student
the tab of the folder, (last name first,    their respective folders. When papers        activity. I also think it’s important to
then first name). Read the syllabus         are graded, they can pull their graded       begin with course material on day
until class starts.” [Note: By asking       tests or assignments from their              one so that students begin to see who
students to tell you their name as          folders. The beauty of this system is        you are and how you teach. Since I
they enter, you can hear how the            that time is never wasted by passing         teach courses in teacher education, I
name is pronounced, and avoid the           out papers. For small classes, I put         often talk about my teaching career. I
embarrassment of pronouncing it for         handouts in the folders of absent
the first time yourself.]                   students.                                                   PAGE 10


                  10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com         9
FROM PAGE 9                     about content—maybe solve a                    10. Every good class has an intro-
                                             problem, write a short paragraph or          duction, a body, and a conclusion. I
include a few stories about how              answer specific questions. Finally           usually teach the mini-lesson, and
times have changed and about how             open-ended questions are useful:             then save the last six to eight minutes
some things in teaching never                  • What are your goals after                of class for the interest inventory and
change.                                          graduation?                              individual questions. This way,
                                               • What has a teacher done in the           students don’t have to wait on others
  9. Interest inventories are great for          past that helped you to learn            to finish. I instruct students to turn in
the first day of class. An interest              ___________ ?                            their interest inventory as they exit.
inventory is just a short list of              • Is there anything else that you          As they are writing, I alphabetize
questions about students’ back-                  want me to know about you and            their folders and put them in the box
grounds and interests. It may assess             your course of study?                    on the table. Another good closure is
their prior learning as well. In               You can always add one fun                 to ask if they know what to read/do
addition to name and major, students             question:                                before the next class, and if they
can write about a hobby, interest, or          • If your song played when you             know three people to ask about the
goal. Do not be too personal. You can            entered the room, what would             assignment if they have a question.
have them answer several questions               that song be?




Use ‘Stuff Happens’ Cards to Handle
Student Excuses
By Maryellen Weimer


      tudents and excuses seem to go         student’s name. In the syllabus (and         semester. When it does and the

S     hand in hand. Sometimes the
      excuses result from real events
and personal problems that legiti-
                                             in class) she explains that this is a
                                             student’s “one time only” forgiveness
                                             card. If a student is late for class or
                                                                                          student presents the excuse or
                                                                                          excuses, the teacher once again faces
                                                                                          the problems described at the
mately prevent a student from being          might need a one-day extension on a          beginning of the article. However,
in class, completing an assignment           paper, the student may trade the             Professor Feenstra notes that the
on time, or doing what some other            “Stuff Happens” card for this                “Stuff Happens” card takes care of
policy or procedure may stipulate.           exception. Students don’t have to get        most emergency situations. It covers
Not having the wisdom of Solomon,            her approval or permission to use the        the conscientious student who may
most faculty struggle to fairly adjudi-      card. Use of it is entirely at their dis-    occasionally have a problem. Other
cate between the real and unreal             cretion. However, each student gets          students are probably going to need
reasons offered for noncompliance.           only one card, which is not transfer-        more instructor feedback anyway.
  Professor Daniela A. Feenstra, who         able and won’t be replaced if lost.
teaches a variety of business classes          If no “stuff happens” during a
at Central Pennsylvania College, has         given a semester and a student
developed an interesting way through         follows all classroom policies and
this dilemma. On the first day of class      procedures, the “Stuff Happens” card
she gives each student a “Stuff              may be traded in the last week of
Happens” card. It’s about the size of        class for 20 bonus points.
a business card and also includes the          Sometimes more than one “stuff
semester date and a place for the            happens” event may occur during the

10            10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
Examples in this second category

Humor: Getting a Handle on                                                                include some teasing of student
                                                                                          groups or individual students, or

What’s Appropriate                                                                        some stereotypical student behavior
                                                                                          such as procrastinating.
                                                                                             The remainder of the appropriate
                                                                                          examples were self-disparaging humor
                                                                                          in which the instructor made jokes or
By Mary C. Clement                                                                        told stories that poked fun at or
                                                                                          belittled him or herself. Then there
                                                                                          was a very small category of uninten-
        he contribution that humor           as using weird names in math word            tional or unplanned humor when

T       makes to learning is well estab-
        lished in research. It is not that
humor causes learning; rather, it helps
                                             problems; referring to aspects of
                                             content with humorous names, such
                                             as calling bacteria “baby beasties”;
                                                                                          something funny happened sponta-
                                                                                          neously in class.
                                                                                             Equally valuable in this research is
                                                                                          the analysis of inappropriate humor,
to create conditions conducive to            using different voices; wearing funny
learning. It helps learners relax, allevi-   clothing; or telling stories about           for which students offered 513
ates stress, and often makes it easier       family or college days. The best news        examples, which researchers again
for students and teachers to connect         is that all of these kinds of humor          placed in four categories: disparaging
personally. The presence of humor in         have the same positive impact on             humor targeting students, disparaging
a classroom can be very beneficial.          learning environments.                       humor targeting others, offensive
   But there are a couple of problems.          The purpose of the study referenced       humor, and self-disparaging humor.
First, faculty often don’t think of          below was to identify what students             More than 40 percent of the
themselves as funny—some are, but            consider appropriate and inappropri-         examples fell into the first category
most academics would not make a              ate humor. Researchers did that by           where instructors disparaged students
living as stand-up comedians. In fact,       asking 284 undergraduates to list            individually or collectively. Students
any number of faculty cannot success-        several examples of “appropriate and         were disparaged for their lack of intel-
fully tell a joke, even after carefully      suitable” humor and then asking              ligence, gender, or appearance, as
rehearsing the lines and easing their        them to do the same for humor that           well as for their opinions.
tension with liquid libations. So, how       was “offensive and/or not fitting for           When the disparaging humor
might a serious academic find his or         the class.” The students had no              targeted others, it used stereotypes
her way to humor that works in the           trouble identifying examples in both         and such specific group characteristics
classroom?                                   categories.                                  as gender, race/ethnicity, or university
   And then there’s the problem of              This student sample generated 712         affiliation. Some inappropriate humor
propriety. Not all humor is appropri-        examples of appropriate teacher              examples were listed as offensive
ate, especially given the commitment         humor, which researchers placed in           because they contained sexual
of higher education to cultural              four different categories. The first,        material or vulgar verbal or nonverbal
respect, diversity, and equality. If you     which contained almost half the listed       expressions, or they were too
can’t make jokes about ethnicity,            examples, researchers called “related        personal.
politics, religion, or sex, is there         humor.” This humor linked with                  In conclusion, researchers
anything left for one-liners?                course materials; examples included a        encourage faculty to explore humor
   Fortunately some recent research          physics instructor who regularly             related to the course content. Students
offers help on both fronts. For faculty      played with a Slinky to demonstrate          always considered it appropriate.
who don’t think they can be funny in         certain physics principles or another        Moreover, many reported that it
the classroom, there is a wide range         who used course material in jokes:           helped them relate and recall
of different kinds of humor. Options         “What do you call someone who likes          important course information.
abound. Early research (referenced           to go out a lot?” Answer: “Fungi.”
below) identified seven different kinds         The second category was unrelated           Reference: Wanzer, M. B., Frymier,
of humor: funny stories, funny               humor. These first two categories            A. B., Wojtaszczyk, A. M., and Smith,
comments, jokes, professional humor,         contained more than 90 percent of the        T. 2006. Appropriate and inappropri-
puns, cartoons, and riddles. And each        examples students provided, although         ate uses of humor by teachers.
of these kinds of humor can be               researchers note that there was              Communication Education 55 (2):
employed with great creativity, such         overlap between the two categories.          178–96.

                   10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com        11
phones, and any disruptive

A Behavior Contract That                                                                    behavior as defined by each
                                                                                            professor, etc.

Made a Difference                                                                         5.I understand it is my responsibility
                                                                                            to take the online content pre- and
                                                                                            post-test(s) by the assigned
                                                                                            date(s).
                                                                                          6.I understand it is my responsibility
By Lori Norin and Tom Walton                                                                to complete the written pre- and
                                                                                            post-assessment(s) by the
                                                                                            assigned date (PRCA, Speech
    t seemed that almost every day we        At the end of each semester, we                Anxiety, Listening).

I   would come back to our offices
    after our speech classes with a
frown on our faces and the need to tell
                                           revise the document based on the
                                           events of the previous semester. For
                                           example, we added a statement con-
                                                                                          7.I understand it is my responsibility
                                                                                            to complete all assignments on
                                                                                            time and that there are penalties
                                                                                            for late assignments (if allowed) at
a story about the latest shenanigans       cerning the campus electronic policy
that happened in class. A student “ac-     based on a serious plagiarism case               each professor’s discretion.
cidentally” showed an inappropriate        that occurred in one of our sections.          8.I agree that if I don’t understand
image on a PowerPoint slide during         Once it became prevalent and blatant,            an assignment it is my responsibil-
his speech. A student walked in 20         we added a statement about text                  ity to ask for clarification.
minutes late during a classmate’s          messaging in class. Some of our other          9.I understand my professor’s policy
speech—with a pizza in one hand, a         colleagues are using contracts similar           about being tardy and the conse-
Mountain Dew in the other, and a cell      to ours, and they report the same                quences of not following his/her
phone on one ear. A student refused to     positive effect. We hope that by                 policy.
give her speech as scheduled and           sharing our contract, you will consider        10. I understand the ramifications of
dared us to do something about it.         how it might help in creating an ideal           missing a scheduled speaking day.
   Finally, one day we decided we had      learning environment in your                   11. I understand that should I miss
had enough. We created a list of be-       classroom.                                       class it is my responsibility to get
havioral expectations, which we asked                                                       any handouts, etc.
students to sign, and thus was born        Classroom Ethics Contract                      12. I understand it is my responsibil-
the Speech Department Behavior               1.I received, read, and understand             ity to check my e-mail daily or
Contract. Since then it has grown into         the department general syllabus              weekly depending on my
a well-defined instrument that has had         for this course, including the at-           professor’s guidelines.
as much impact on student retention,           tendance policy.                           13. I understand it is my responsibil-
success, and well-being as any other         2.I understand failure to sign an at-          ity to follow directions and that
strategy we have added to the curricu-         tendance sheet at the appropriate            failure to do so will result in a loss
lum.                                           time and date results in me being            of points.
   Initially the document contained 10         marked absent.                             14. I understand it is my responsibil-
items—rudimentary things like                3.I verify that my professor has               ity to read and follow the
students taking responsibility for             requested that I meet with                   Electronic Communications Policy.
reading the syllabus, signing the atten-       him/her first should I have any              The link is available at the bottom
dance sheet, taking the pretests and           concerns about the conduct of the            of the UA-Fort Smith homepage
pre-assessments, meeting deadlines,            course. If that meeting does not             http://www.
etc., and understanding the conse-             resolve the concerns, then my                uafortsmith.edu.
quences of making excuses for missing          professor will recommend I meet            15. I understand I should not enter
speeches. Even in its early format, the        with the department’s lead faculty           the classroom during a student
contract positively impacted retention         member or department chair.                  speech. I should wait to hear
and behavior in the classroom as             4.I understand that my professor               applause and then enter.
observed by us and noted by our                expects respect from everyone in           16. I understand that plagiarism of
dean. Students told us that they appre-        the classroom at all times. This             any kind will not be tolerated and
ciated the precise listing of their re-        includes rules about sleeping, in-           may result in receiving a zero (0)
sponsibilities because it made the             appropriate talking, rudeness,               for the assignment, withdrawal
rules and consequences clear.                  doing homework, answering cell                           PAGE 13
12           10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
FROM PAGE 12                         MP3 players must be turned off               mental document.
                                                 during class and that each                 21. I understand that failure to sign
    from the course, or suspension               professor may, at his/her discre-            this document does not exclude
    from the university.                         tion, enforce a consequence for              me from its requirements.
  17. I understand that cell phones              any music being played during
    must be turned off or turned to              class.                                   Student Signature:
    vibrate during class and that              19. I read, understand, and agree to       _________________________
    each professor may, at his/her               abide by the student handbook
    discretion, enforce a consequence            guidelines for classroom ethics.         Class Time:
    for any cell phone ringing or text         20. I understand that each                 __________________________
    messaging during class.                      professor may add additional
  18. I understand that iPods and/or             rules in writing to this depart-




Preventing Cheating: Do Faculty Beliefs
Make a Difference?
By Maryellen Weimer


      We believe that student beliefs        “Looking at the data this way leads to       the actual frequency of misconduct.”

“     about their peers … can
      influence misconduct, while
faculty beliefs about student academic
                                             a different conclusion from examina-
                                             tion of overall misconduct rates.” (p.
                                             1078)
                                                                                          (p. 1076) As for the actual hypotheses
                                                                                          about faculty beliefs, they were
                                                                                          verified. “Our results showed that
misconduct can influence efforts to             The activity students reported doing      faculty members who underestimate
prevent and challenge the miscon-            least often was “improperly”                 the frequency of misconduct very
duct.” (p. 1059) Said another way, the       acquiring or distributing exams. The         rarely take action to challenge
researchers (citation below) are afraid      activity they reported doing most            students’ misconduct.” (p. 1076)
that if students think that a lot of their   often involved working with another          Their results also verified the reverse.
peers are cheating, it will increase the     student on material that would be            Faculty who overestimated the extent
likelihood that they will cheat. And, if     submitted for grading when the in-           of cheating were more solicitous in
faculty believe that lots of students        structor had not authorized collabora-       their efforts to prevent it.
are cheating, they will do more to           tion with others. Results here                 Researchers advise that both faculty
prevent it. Conversely, if faculty don’t     replicated another finding docu-             and students should be provided
think academic dishonesty is much of         mented by previous research: males           accurate information as to the extent
a problem in their classes, they will        reported more incidents of miscon-           of academic misconduct occurring at
do less to prevent it and make it            duct than females.                           an institution. Faculty “need to send
easier for students to get away with it.        These researchers found that for          [the] message to students through
   This study did reaffirm that              every one of the 16 behaviors of             prevention and detection efforts.” (p.
cheating among students (at this insti-      academic dishonesty, students                1076)
tution), as reported by students, is         believed that their peers were
widespread. More than 90 percent of          engaging in those behaviors more               Reference: Hard, S. F., Conway, J.
the more than 400 students in this           often than their peers reported. The         M., and Moran, A C. (2006). Faculty
sample admitted that they had                researchers worried that these inaccu-       and college student beliefs about the
cheated at least once. The researchers       rate beliefs empower students to cheat       frequency of student academic mis-
pointed out that data on cheating that       more since they believe that                 conduct. Journal of Higher Education,
differentiates between if and how            “everyone else” is doing it.                 77 (6), 1058-1080.
often are not generally reported.               Faculty in this study “overestimated

                   10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com        13
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Classroom management techniques

  • 1. 10 Effective Classroom Management Techniques Every Faculty Member Should Know Brought to you by A MAGNA PUBLICATION
  • 2. 10 Effective Classroom Management Techniques Every Faculty Member Should Know Effective classroom management is much more than just administering corrective measures when a student misbehaves; it's about developing proactive ways to prevent problems from occurring in the first place while creating a positive learning environment. Establishing that climate for learning is one of the most challenging aspects of teaching, and one of the most difficult skills to master. For those new to the profession, failure to set the right tone will greatly hinder your effectiveness as a teacher. Indeed, even experienced faculty may sometimes feel frustrated by classroom management issues. Strategies that worked for years suddenly become ineffective in the face of some of the challenges today’s students bring with them to the classroom. Brought to you by The Teaching Professor, this special report features 10 proven classroom management techniques from those on the front lines who’ve met the chal- lenges head-on and developed creative responses that work with today’s students. This report will teach you practical ways to create favorable conditions for learning, including how to: • Get the semester off on the right foot • Prevent cheating • Incorporate classroom management principles into the syllabus • Handle students who participate too much • Establish relationships with students • Use a contract to help get students to accept responsibility • Employ humor to create conditions conducive to learning The goal of 10 Effective Classroom Management Techniques Every Faculty Member Should Know is to provide actionable strategies and no-nonsense solutions for creating a positive learning environment – whether you’re a seasoned educator or someone who’s just starting out. Maryellen Weimer Editor The Teaching Professor 2 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
  • 3. Table of Contents How to Get Wet without Plunging In: Creative Ways to Start Class ..............................................................................4 Making a Syllabus More Than a Contract ................................................................................................................5 Conditions Associated with Classroom Conflict ........................................................................................................6 Getting to Know You: The Importance of Establishing Relationships ........................................................................7 Those Students Who Participate Too Much ................................................................................................................8 10 Things to Make the First Day (and the Rest) of the Semester Successful ............................................................9 Use ‘Stuff Happens’ Cards to Handle Student Excuses ............................................................................................10 Humor: Getting a Handle on What’s Appropriate ....................................................................................................11 A Behavior Contract That Made a Difference ..........................................................................................................12 Preventing Cheating: Do Faculty Beliefs Make a Difference? ..................................................................................13 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com 3
  • 4. same puzzle—I don’t make the How to Get Wet without Plunging puzzles different colors in this case. Roundtable Review In: Creative Ways to Start Class With this activity, I have students get out a sheet of paper and write a list of numbers from one to ten. Then I instruct them to put one important By Patty Kohler-Evans idea from the previous lecture on the first line. The paper is passed to the person on the left. Each time the paper is passed, the person receiving tarting a lecture can be chal- only a few minutes and gets students S lenging: getting everyone seated, attentive, and ready to move forward with the content can active and focused. Piece the Puzzle the paper writes a different idea. After a few minutes I call time, and the papers go back to the original owner. This represents a collection of take several minutes. I have found For this activity I break the content ideas for future review and study. that sometimes it feels abrupt and from the last lecture into four or five I have found that the preparation disjointed, especially when it has sections. Then I take key points from for these activities takes very little been a week since the last class each section and make them into time and that the results are very meeting, so I’ve been working on jigsaw puzzles, one puzzle for each worthwhile. My students anticipate strategies that help me get a class the activities, and I look forward to going without wasting time and that having the students in a place where get all the students engaged and I now begin each lesson with a they are ready to learn. ready to learn. I now begin each lesson with a creative review of the creative review of the last last week’s materials. The reviews involve a variety of techniques for week’s materials. The reviews getting students to reflect on previous content and ready to move on to new involve a variety of techniques information. They also help with for getting students to reflect building relationships, a critical component of teacher-student inter- on previous content and ready actions. Here are some of the strate- gies that I think work best to to move on to new information. accomplish these goals. Who’s Your Partner? section, with five or six pieces per Using sticky-back name tags, I put puzzle. I jumble the pieces and give a three or four names that go together set of puzzles to each group of on the tags. Some examples are John, students. I generally make each set of Paul, Ringo, and George, or Bill, puzzles on a different color of paper Chelsea, and Hillary. I then randomly and put the jumbled pieces in a put the name tags on the backs of Ziploc bag. Each group completes all students. The students are allowed to the puzzles. This requires them to find their partners by asking only yes categorize previously learned infor- and no questions. When they find the mation. I like to engage in competi- rest of their group, I have them work tion for prizes from the local dollar on a short review assignment. This store. The first table to complete all can be a list of questions from the the puzzles correctly wins the prize. previous week’s content or a reflec- Another variation is to give each tion or anything that requires that student a piece of a puzzle and have they work together. The process of the student locate the other four or finding the rest of the group takes five students who have pieces to the 4 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
  • 5. I was reluctant to share much more Making a Syllabus More power than that. My former one-page syllabus was Than a Contract now 10 pages and included a short philosophical statement on learning to write along with writing- and learning-related justifications for every policy and procedure. In an By Roxanne Cullen effort to make the syllabus a working part of the course in which students discovered for themselves what they needed to know about the course, I or years I’ve introduced my outside resources, and the general F course syllabus by saying, “This is your contract for the course.” And all too often the document read focus of the syllabus: Does it focus on policies and procedures or is it weighted toward student learning had them write their first essay on the syllabus. I asked them to consider things like their expectations of the class, what they thought my expecta- more like a contract than a true rep- outcomes? Is there opportunity for tions were, what they thought they resentation of my conceptualization negotiation of policies, procedures, knew about me, and what their roles of the course. So I revised my intro- assignment choice, etc.? In the and responsibilities included. ductory composition course syllabus category Evaluation and I was actually eager to read the in an attempt to create a more Assessment, the subcategories essays. In some respects, I felt that learner-centered academic experi- examine the use of grades, the my work was being evaluated by ence. Although these elements have feedback mechanisms employed, them, which provided an interesting been at the core of my teaching, my types of evaluation, learning twist on power and control. Their syllabus did not necessarily make outcomes, and opportunities for essays became another feedback them explicit or clearly articulate revising or redoing assignments. mechanism for me. Equally if not their function to the students. Based A review of my syllabus inspired more interesting was the conversa- on advice I found in several resources me to revise. I made several changes tion among the students as they regarding the syllabus, I came to see to emphasize the concept of prepared to write. I use WebCT, so I that a teacher needs to consider the community. Although I have always suggested to students that they use ways a syllabus can be useful to provided rationales for assignments the discussion board tool as a students. My goal was to make my when I talked about them in class, I prewriting strategy. The discussion syllabus more than the standard added a rationale statement for as- was lively and, I believe, productive. contract between my students and signments in the syllabus. I also Even students who had been me. I wanted it to become a tool for provided rationales for all policies reluctant to participate in class dis- learning. and procedures so that they would cussions about the syllabus weighed I began by analyzing my syllabus look less like arbitrary laws set down in online with great authority using a rubric that I developed with a by the teacher and more as though regarding their interpretation of it. colleague based upon principles of they served enhanced learning. I also My syllabus is still a work in learner-centered pedagogy. The incorporated more teamwork and col- progress. Most important, at this original design of the rubric was as a laborative projects, again with a point, is the tone my new syllabus tool for administrators to determine rationale tied to learning outcomes. has set for the semester. Making the the degree of learner-centeredness in Finally, I made an effort throughout first essay a response to the syllabus a department or unit based upon a to disclose information about myself, has focused more thought and time review of course syllabi. The rubric mostly in regard to my experience as on it than in any of my previous has three main categories, each with a composition teacher and a writer. classes. It has served as a catalyst for several subcategories. The main The most significant change I made discussion, for setting goals, and for category, Community, includes sub- was in the area of power and control. discussing writing. It has focused our categories that relate to the accessi- Instead of establishing an attendance attention on learning and made every bility of the teacher, the presence of policy, class participation rules, or aspect of the course intentional. This learning rationale, and evidence of penalties for late work, I indicated syllabus is much more than the collaboration. In the category Power that all of these would be negotiated standard contract between my and Control, the subcategories focus by the class. Because the course is students and me. on teacher and student roles; use of populated by first-semester students, 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com 5
  • 6. learning related inversely with inat- Conditions Associated with tentive classroom conflict.” (p. 182) Hostile conflict—as in challenging, Classroom Conflict open resistance—was found to be related to “whether faculty expressed care toward students, communicated respect, behaved sensitively, and remained warm and engaged.” (p. By Maryellen Weimer 184) Faculty who did not approach students in these ways reported higher levels of conflict. And these faculty behaviors were also found to tudents can and do regularly unrelated to many characteristics of S disrupt the classroom. Sometimes they are openly hostile, challenging the teacher’s courses or instructors.” (p. 183) In other words, things like the in- structor’s gender, race, age, years of be most effective at reducing conflict. The researchers describe these methods as “working alliances” and report results that suggest faculty authority and objecting to course re- teaching experience, full-time versus build them when they attend “to the quirements and classroom policies. part-time status, and class size did emotional bonds that exist in the More often, the conflict grows out of not relate to the amount of reported classroom,” when they promote “a their inattentiveness and passivity. conflict. These findings are at odds common sense of purpose when They arrive late, leave early, talk teaching,” and when students are during class, and don’t even bother treated respectfully despite agree- to hide their boredom. Hostile conflict—as in ments. (p. 185) Even though more Faculty researchers (reference challenging, open resistance— than 61 percent of this sample below) wondered whether character- reported that they ignored conflict istics of courses and instructors might be associated with conflict. They also was found to be related to and the behaviors associated with it, this strategy was related to poorer wondered whether instructors’ prepa- ration and caring attitude toward “whether faculty expressed outcomes. In sum, based on these findings, students related to the presence or care toward students, faculty are well advised, yet again, to absence of students’ disruptive take seriously their relationships with behaviors. And they were curious as communicated respect, students. In this case it seems that an to how instructors went about behaved sensitively, and ounce of prevention may well be resolving conflict and whether they worth the pound of cure. perceived the techniques they used as being successful. remained warm and engaged.” Reference: Meyers, S.A., Bender, J., To find answers to these questions Hill, E.K., and Thomas, S.Y. (2006). and to document whether the differ- with some previous research that has How do faculty experience and ences between hostile and inattentive documented that students tend to respond to classroom conflict? conflict were real, they surveyed a challenge the authority of female pro- International Journal of Teaching and national sample of psychology profes- fessors and faculty of color more Learning in Higher Education, 18 (3), sors. Faculty who completed a 71- often than they challenge white male 180–187. item questionnaire were asked to faculty. Other research results do not answer while thinking about a single find correlations between instructor course they had taught recently in characteristics and such things as which they experienced a high level student ratings of instructor effective- of student conflict. ness. Analysis of the survey results docu- However, these researchers did find mented a number of important some interesting correlations between findings. First, the hypothesis about instructional methods and conflict. there being two different kinds of For example, “the use of lecture cor- conflict was confirmed. Second, “we related directly with inattentive found that the amount of conflict that classroom conflict. On the other faculty reported was actually hand, using discussion or active 6 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
  • 7. comfortable having me know. A com- Getting to Know You: mercially available product that generates this information is the The Importance of Establishing Learning Express-ways™ folder. Asking for written feedback Relationships I frequently ask for written comments at the end of lectures. Students may comment about the class, express a concern, or share By Patty Kohler-Evans other information. I respond to all comments in writing and return them at the next class. Sometimes I ask students to rate their understanding bout two or three semesters faithful friend. In some cases A ago, I conducted an informal experiment with two of my classes. With one, on the first night students don’t know what their name means. I have found that they are very willing to do some research to on a 1-to-10 scale, and sometimes I ask for a brief reflection. Since I have started to invest more time in getting to know my students, of class, I asked students their names find out what it means and to then I have noticed that my relationships and major courses of study. I intro- share that information with the rest with them have improved in duced myself in much the same way, of the class. numerous ways. When students with a brief statement about my come to me after the course has chosen field. With the other class, I T-shirt collage ended, I still remember their names spent time during the first and Sometimes I have students and something about them. I have second class sessions on activities introduce themselves to each other also noticed that I have more designed to acquaint students with by creating a T-shirt that represents students asking questions about their each other and establish how we who they are. I supply each student chosen fields. They regularly tell me would conduct the class. I used what with a pre-drawn T-shirt pattern on a that they value the activities as well. I I learned about students that first sheet of paper. I ask students to use believe that the time invested in rela- night throughout the rest of the magazine pictures, markers, crayons, tionship building increases students’ course. When I compared feedback etc., to design the shirt. motivation and commitment to the from the two classes, I was amazed Usually, I bring all the materials to course. Recently, I overheard one at the differences between the two. class. Students tend to talk to each student commenting to another about For example, one student from the other about themselves as they are a group assignment that I had made. second class noted that these activi- designing their T-shirts. I do a shirt She was admonishing her fellow ties made the class more “user too. I believe this shows students that classmate to seek out other students friendly.” He left class looking I value this activity. Students seem to who were different as a way to enrich forward to the rest of the semester. really enjoy doing this activity, and the experience. Whether these I’d like to share some of the activi- they usually work very hard to examples are a direct result of the re- ties I used to get students connected include multiple aspects of them- lationship building I can’t say for with each other and with me. selves in the collage. Students listen sure, but I am convinced that it does attentively when it’s time to share the make a better climate for learning in What’s in a name? T-shirt collages, and even at the end my classes. When students introduce them- of the semester they still remember selves, I ask them to tell us their information about their classmates. name and also to share what that name means, if they know that; to Identification of personal talk about the individual for whom interests they were named; and to indicate In many of my classes, I ask whether or not they like their name. I students to share information about have also asked whether they live their personal interests and learning their name. For instance, my name, preferences. I use a questionnaire to “Patricia,” means loyal. I tell students obtain this information, and I tell that fits because I am generally a students to only share what they are 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com 7
  • 8. It may be useful to talk privately Those Students Who Participate with the student who is participating too much. It may help to make clear Too Much how and why too much communica- tion from one student inhibits the learning of others. Perhaps the student could be encouraged to move his or her participation to the next By Maryellen Weimer level by not just answering questions, but asking them; by not just making comments, but specifically respond- ing to things other students say in hat would we do without Generally teachers do not rebuke W those few students who are always ready to speak— who make a stab at an answer when the over-participator in public. Researchers in the study mentioned below asked students what they class. Participation norms are established early in the course. If a teacher holds fast to hearing from lots of students no one else will, who ask for clarifi- expected teachers to do about fellow right from the start, that norm will be cation when they are confused, who classmates who over-participated. established and can be maintained even respond to things other students They found that students expect throughout the course. say in class? Most of those students teachers to manage compulsive com- we would like to clone. But then municators through management Reference: McPherson, M. B., and there are those who communicate to strategies that are not rude or Liang, Y. (2007). Students’ reactions excess. They would answer every demeaning. Students “do not want to to teachers’ management of compul- question if we let them. They would witness a fellow student subjected to sive communicators. Communication happily dominate every classroom negative sanctions when it comes to Education, 56 (1), 18-33. discussion if allowed. We call these this particular transgression.” (p. 28) students the over-participators; in the When teachers do not address the research literature they are known as problem, according to this research, compulsive communicators, and re- students rate them lower on searchers estimate that a bit more measures of credibility and affect or then 5 percent of students fall into liking. In fact, doing nothing about this category. compulsive communicators results in The rest of the class loves and even more negative student percep- hates these classmates. They are tions than does addressing the loved because they take the pressure problem punitively. off everyone else. They are hated What’s the best advice, based on because they speak so much. Their this research? Address the problem endless contributions soon bore using positive and constructive com- others. And they are hated because munication strategies. It helps to they make those who struggle to con- have a discussion early in the course tribute feel woefully incompetent. about the characteristics of effective Their behavior also presents all discussion and teacher-student sorts of problems for the teacher, exchanges. If students are asked to who would love to call on somebody describe those conversations that else, but often that familiar hand is hold their attention and help them the only one in the air. Generally learn, they are usually quick to name over-participators are bright students. the over-participation problem and They care about the content and have state preferences for dialogue in the level of motivation a teacher which many people participate. would like to see in all students. But Teachers should design participation their determination to keep them- activities that require the contribu- selves always at the center of discus- tions of many: small groups present- sion tests in most of us the patience ing brief reports, sharing examples, and commitment to participate. or offering summaries. 8 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
  • 9. 7. After the introductions and the 10 Things to Make the First Day explanation of the folder and box system, I turn to the “Today we will” (and the Rest) of the Semester list that I’ve written on the board, posted on a large paper flip-chart, or projected on the screen. I like to Successful actually write this list on the board, so I can return to it even while pro- jecting my notes. A “today we will” list outlines my plan for the day. For By Mary C. Clement example, for the first day, my “today we will list” says: • See screen for instruction for card and folder. like to arrive in the classroom well 3. When it’s time for class to I • Introductions before the students. It gives me start—start class! Late arrivals can • Turn in folders time to get things organized. I catch up by reading the screen. • Go over syllabus completely create an entrance table (I use chairs • Mini-lecture on ___________ or desks if there’s no table) that 4. For classes of 25 or less, I have • Interest inventory holds handouts for students to pick students do brief, 10-second introduc- • Do you know what to read/do up. From day one the students learn tions. I tell them there will be a before the next class? the routine: they arrive, pick up verbal quiz after all the introductions handouts on the entrance table, and and that they can win stars if they Note: The “today we will” list lets read the screen for instructions. They know who is who. (Have fun with me walk around the room, teach know what to do, and it saves time. this, but remember that these are from the projection system, and then Here’s how I recommend introducing adults and college is not like junior look at the list for what I should do the routine on day one. high.) next. I tend not to forget things if I have the list. As the semester pro- 1. Post your name and the name 5. For larger classes, I have gresses, the “today we will” list and section of the class on the students introduce themselves to might contain warm-up questions screen, so that when students walk in three or four people around them, that then appear as test questions. they know that they are in the right and then we might do “stand-ups”— The list helps students who arrive place. stand up if you are a Spanish major, late or leave early see what they have stand up if you are an education missed. 2. Write “welcome” on the screen major, and so on. I explain that and have directions that tell students students need to know each other for 8. The mini-lesson/mini-lecture— what they need to do immediately. our small group work, and in case whether it’s a short overview of the Example: “As you enter, please tell they have a question. first reading assignment, some me your name. Then pick up a sample problems, or 10 interesting syllabus, a card, and a folder from 6. I collect the file folders and put questions students will be able to the entrance table. Fold the card so them alphabetically by student name answer at the end of the course, I that it will stand on your desk, and into a big plastic carrying case. When strongly recommend doing some write your first name on it in BIG students need to turn in assignments, course content on the first day. For letters. Add your last name and major they find the box on the entrance classes that last longer than 50 in smaller print. Write your name on table and they put their papers in minutes, I include a short student the tab of the folder, (last name first, their respective folders. When papers activity. I also think it’s important to then first name). Read the syllabus are graded, they can pull their graded begin with course material on day until class starts.” [Note: By asking tests or assignments from their one so that students begin to see who students to tell you their name as folders. The beauty of this system is you are and how you teach. Since I they enter, you can hear how the that time is never wasted by passing teach courses in teacher education, I name is pronounced, and avoid the out papers. For small classes, I put often talk about my teaching career. I embarrassment of pronouncing it for handouts in the folders of absent the first time yourself.] students. PAGE 10 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com 9
  • 10. FROM PAGE 9 about content—maybe solve a 10. Every good class has an intro- problem, write a short paragraph or duction, a body, and a conclusion. I include a few stories about how answer specific questions. Finally usually teach the mini-lesson, and times have changed and about how open-ended questions are useful: then save the last six to eight minutes some things in teaching never • What are your goals after of class for the interest inventory and change. graduation? individual questions. This way, • What has a teacher done in the students don’t have to wait on others 9. Interest inventories are great for past that helped you to learn to finish. I instruct students to turn in the first day of class. An interest ___________ ? their interest inventory as they exit. inventory is just a short list of • Is there anything else that you As they are writing, I alphabetize questions about students’ back- want me to know about you and their folders and put them in the box grounds and interests. It may assess your course of study? on the table. Another good closure is their prior learning as well. In You can always add one fun to ask if they know what to read/do addition to name and major, students question: before the next class, and if they can write about a hobby, interest, or • If your song played when you know three people to ask about the goal. Do not be too personal. You can entered the room, what would assignment if they have a question. have them answer several questions that song be? Use ‘Stuff Happens’ Cards to Handle Student Excuses By Maryellen Weimer tudents and excuses seem to go student’s name. In the syllabus (and semester. When it does and the S hand in hand. Sometimes the excuses result from real events and personal problems that legiti- in class) she explains that this is a student’s “one time only” forgiveness card. If a student is late for class or student presents the excuse or excuses, the teacher once again faces the problems described at the mately prevent a student from being might need a one-day extension on a beginning of the article. However, in class, completing an assignment paper, the student may trade the Professor Feenstra notes that the on time, or doing what some other “Stuff Happens” card for this “Stuff Happens” card takes care of policy or procedure may stipulate. exception. Students don’t have to get most emergency situations. It covers Not having the wisdom of Solomon, her approval or permission to use the the conscientious student who may most faculty struggle to fairly adjudi- card. Use of it is entirely at their dis- occasionally have a problem. Other cate between the real and unreal cretion. However, each student gets students are probably going to need reasons offered for noncompliance. only one card, which is not transfer- more instructor feedback anyway. Professor Daniela A. Feenstra, who able and won’t be replaced if lost. teaches a variety of business classes If no “stuff happens” during a at Central Pennsylvania College, has given a semester and a student developed an interesting way through follows all classroom policies and this dilemma. On the first day of class procedures, the “Stuff Happens” card she gives each student a “Stuff may be traded in the last week of Happens” card. It’s about the size of class for 20 bonus points. a business card and also includes the Sometimes more than one “stuff semester date and a place for the happens” event may occur during the 10 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
  • 11. Examples in this second category Humor: Getting a Handle on include some teasing of student groups or individual students, or What’s Appropriate some stereotypical student behavior such as procrastinating. The remainder of the appropriate examples were self-disparaging humor in which the instructor made jokes or By Mary C. Clement told stories that poked fun at or belittled him or herself. Then there was a very small category of uninten- he contribution that humor as using weird names in math word tional or unplanned humor when T makes to learning is well estab- lished in research. It is not that humor causes learning; rather, it helps problems; referring to aspects of content with humorous names, such as calling bacteria “baby beasties”; something funny happened sponta- neously in class. Equally valuable in this research is the analysis of inappropriate humor, to create conditions conducive to using different voices; wearing funny learning. It helps learners relax, allevi- clothing; or telling stories about for which students offered 513 ates stress, and often makes it easier family or college days. The best news examples, which researchers again for students and teachers to connect is that all of these kinds of humor placed in four categories: disparaging personally. The presence of humor in have the same positive impact on humor targeting students, disparaging a classroom can be very beneficial. learning environments. humor targeting others, offensive But there are a couple of problems. The purpose of the study referenced humor, and self-disparaging humor. First, faculty often don’t think of below was to identify what students More than 40 percent of the themselves as funny—some are, but consider appropriate and inappropri- examples fell into the first category most academics would not make a ate humor. Researchers did that by where instructors disparaged students living as stand-up comedians. In fact, asking 284 undergraduates to list individually or collectively. Students any number of faculty cannot success- several examples of “appropriate and were disparaged for their lack of intel- fully tell a joke, even after carefully suitable” humor and then asking ligence, gender, or appearance, as rehearsing the lines and easing their them to do the same for humor that well as for their opinions. tension with liquid libations. So, how was “offensive and/or not fitting for When the disparaging humor might a serious academic find his or the class.” The students had no targeted others, it used stereotypes her way to humor that works in the trouble identifying examples in both and such specific group characteristics classroom? categories. as gender, race/ethnicity, or university And then there’s the problem of This student sample generated 712 affiliation. Some inappropriate humor propriety. Not all humor is appropri- examples of appropriate teacher examples were listed as offensive ate, especially given the commitment humor, which researchers placed in because they contained sexual of higher education to cultural four different categories. The first, material or vulgar verbal or nonverbal respect, diversity, and equality. If you which contained almost half the listed expressions, or they were too can’t make jokes about ethnicity, examples, researchers called “related personal. politics, religion, or sex, is there humor.” This humor linked with In conclusion, researchers anything left for one-liners? course materials; examples included a encourage faculty to explore humor Fortunately some recent research physics instructor who regularly related to the course content. Students offers help on both fronts. For faculty played with a Slinky to demonstrate always considered it appropriate. who don’t think they can be funny in certain physics principles or another Moreover, many reported that it the classroom, there is a wide range who used course material in jokes: helped them relate and recall of different kinds of humor. Options “What do you call someone who likes important course information. abound. Early research (referenced to go out a lot?” Answer: “Fungi.” below) identified seven different kinds The second category was unrelated Reference: Wanzer, M. B., Frymier, of humor: funny stories, funny humor. These first two categories A. B., Wojtaszczyk, A. M., and Smith, comments, jokes, professional humor, contained more than 90 percent of the T. 2006. Appropriate and inappropri- puns, cartoons, and riddles. And each examples students provided, although ate uses of humor by teachers. of these kinds of humor can be researchers note that there was Communication Education 55 (2): employed with great creativity, such overlap between the two categories. 178–96. 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com 11
  • 12. phones, and any disruptive A Behavior Contract That behavior as defined by each professor, etc. Made a Difference 5.I understand it is my responsibility to take the online content pre- and post-test(s) by the assigned date(s). 6.I understand it is my responsibility By Lori Norin and Tom Walton to complete the written pre- and post-assessment(s) by the assigned date (PRCA, Speech t seemed that almost every day we At the end of each semester, we Anxiety, Listening). I would come back to our offices after our speech classes with a frown on our faces and the need to tell revise the document based on the events of the previous semester. For example, we added a statement con- 7.I understand it is my responsibility to complete all assignments on time and that there are penalties for late assignments (if allowed) at a story about the latest shenanigans cerning the campus electronic policy that happened in class. A student “ac- based on a serious plagiarism case each professor’s discretion. cidentally” showed an inappropriate that occurred in one of our sections. 8.I agree that if I don’t understand image on a PowerPoint slide during Once it became prevalent and blatant, an assignment it is my responsibil- his speech. A student walked in 20 we added a statement about text ity to ask for clarification. minutes late during a classmate’s messaging in class. Some of our other 9.I understand my professor’s policy speech—with a pizza in one hand, a colleagues are using contracts similar about being tardy and the conse- Mountain Dew in the other, and a cell to ours, and they report the same quences of not following his/her phone on one ear. A student refused to positive effect. We hope that by policy. give her speech as scheduled and sharing our contract, you will consider 10. I understand the ramifications of dared us to do something about it. how it might help in creating an ideal missing a scheduled speaking day. Finally, one day we decided we had learning environment in your 11. I understand that should I miss had enough. We created a list of be- classroom. class it is my responsibility to get havioral expectations, which we asked any handouts, etc. students to sign, and thus was born Classroom Ethics Contract 12. I understand it is my responsibil- the Speech Department Behavior 1.I received, read, and understand ity to check my e-mail daily or Contract. Since then it has grown into the department general syllabus weekly depending on my a well-defined instrument that has had for this course, including the at- professor’s guidelines. as much impact on student retention, tendance policy. 13. I understand it is my responsibil- success, and well-being as any other 2.I understand failure to sign an at- ity to follow directions and that strategy we have added to the curricu- tendance sheet at the appropriate failure to do so will result in a loss lum. time and date results in me being of points. Initially the document contained 10 marked absent. 14. I understand it is my responsibil- items—rudimentary things like 3.I verify that my professor has ity to read and follow the students taking responsibility for requested that I meet with Electronic Communications Policy. reading the syllabus, signing the atten- him/her first should I have any The link is available at the bottom dance sheet, taking the pretests and concerns about the conduct of the of the UA-Fort Smith homepage pre-assessments, meeting deadlines, course. If that meeting does not http://www. etc., and understanding the conse- resolve the concerns, then my uafortsmith.edu. quences of making excuses for missing professor will recommend I meet 15. I understand I should not enter speeches. Even in its early format, the with the department’s lead faculty the classroom during a student contract positively impacted retention member or department chair. speech. I should wait to hear and behavior in the classroom as 4.I understand that my professor applause and then enter. observed by us and noted by our expects respect from everyone in 16. I understand that plagiarism of dean. Students told us that they appre- the classroom at all times. This any kind will not be tolerated and ciated the precise listing of their re- includes rules about sleeping, in- may result in receiving a zero (0) sponsibilities because it made the appropriate talking, rudeness, for the assignment, withdrawal rules and consequences clear. doing homework, answering cell PAGE 13 12 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com
  • 13. FROM PAGE 12 MP3 players must be turned off mental document. during class and that each 21. I understand that failure to sign from the course, or suspension professor may, at his/her discre- this document does not exclude from the university. tion, enforce a consequence for me from its requirements. 17. I understand that cell phones any music being played during must be turned off or turned to class. Student Signature: vibrate during class and that 19. I read, understand, and agree to _________________________ each professor may, at his/her abide by the student handbook discretion, enforce a consequence guidelines for classroom ethics. Class Time: for any cell phone ringing or text 20. I understand that each __________________________ messaging during class. professor may add additional 18. I understand that iPods and/or rules in writing to this depart- Preventing Cheating: Do Faculty Beliefs Make a Difference? By Maryellen Weimer We believe that student beliefs “Looking at the data this way leads to the actual frequency of misconduct.” “ about their peers … can influence misconduct, while faculty beliefs about student academic a different conclusion from examina- tion of overall misconduct rates.” (p. 1078) (p. 1076) As for the actual hypotheses about faculty beliefs, they were verified. “Our results showed that misconduct can influence efforts to The activity students reported doing faculty members who underestimate prevent and challenge the miscon- least often was “improperly” the frequency of misconduct very duct.” (p. 1059) Said another way, the acquiring or distributing exams. The rarely take action to challenge researchers (citation below) are afraid activity they reported doing most students’ misconduct.” (p. 1076) that if students think that a lot of their often involved working with another Their results also verified the reverse. peers are cheating, it will increase the student on material that would be Faculty who overestimated the extent likelihood that they will cheat. And, if submitted for grading when the in- of cheating were more solicitous in faculty believe that lots of students structor had not authorized collabora- their efforts to prevent it. are cheating, they will do more to tion with others. Results here Researchers advise that both faculty prevent it. Conversely, if faculty don’t replicated another finding docu- and students should be provided think academic dishonesty is much of mented by previous research: males accurate information as to the extent a problem in their classes, they will reported more incidents of miscon- of academic misconduct occurring at do less to prevent it and make it duct than females. an institution. Faculty “need to send easier for students to get away with it. These researchers found that for [the] message to students through This study did reaffirm that every one of the 16 behaviors of prevention and detection efforts.” (p. cheating among students (at this insti- academic dishonesty, students 1076) tution), as reported by students, is believed that their peers were widespread. More than 90 percent of engaging in those behaviors more Reference: Hard, S. F., Conway, J. the more than 400 students in this often than their peers reported. The M., and Moran, A C. (2006). Faculty sample admitted that they had researchers worried that these inaccu- and college student beliefs about the cheated at least once. The researchers rate beliefs empower students to cheat frequency of student academic mis- pointed out that data on cheating that more since they believe that conduct. Journal of Higher Education, differentiates between if and how “everyone else” is doing it. 77 (6), 1058-1080. often are not generally reported. Faculty in this study “overestimated 10 Effective Classroom Management Techniques Every Faculty Member Should Know • www.FacultyFocus.com 13
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