This document provides an agenda and overview of Cisco Contact Center features, including:
- Introduction to Cisco Contact Center Express, Finesse desktop experience, omnichannel capabilities with Cisco Context Service, and CUIC reporting.
- Details on the Finesse desktop elements, features in Finesse 11.5 like customizable gadgets and multichannel media control, as well as support for web chat, email, outbound capabilities, and IP phone agent functionality.
- Timelines for CAD EOL and information on mixed mode deployments with Finesse, supported phones for IPPA, and an introduction to Cisco's Digital Contact Center vision around omnichannel experiences.
Introducing in Cisco Unified Contact Center ExpressEmin Aliev
The document provides information about a training on deploying Cisco Contact Center Express (CCX) being held at the Network Training Center in Baku, Azerbaijan. It includes an overview of the CCX system, its functions such as inbound voice, outbound voice, web chat, and reporting. It also discusses CCX packaging, virtualization, call processing, web chat flow, components, design tools, call center resources, the call timeline, and deployment models.
It is a concern for many call centers to choose the right Cisco platform for optimum performance. This ppt will help you better understand the difference between UCCE, PCCE, and UCCX basis the agent headcount, and other functionalities.
This document summarizes a presentation about VoltDelta's cloud contact center and voice self-service solutions. It highlights VoltDelta's uniquely converged platform that integrates virtual contact center, IVR, and call recording capabilities. It also discusses VoltDelta's scalability and reliability in handling over 2 billion calls annually, accurate speech recognition technology, and integration with Oracle/RightNow CRM software. The conclusion encourages evaluating virtual contact center vendors like VoltDelta for benefits like enhanced customer service and cost savings.
This document provides an overview of Avaya's contact center portfolio and call routing capabilities. It describes key components like Vector Directory Numbers (VDNs), call vectors, agent selection methods, and multi-site call routing. VDNs act as "soft" phone numbers to route calls based on dialed digits. Vectors provide scripted call treatment logic. Agent selection considers skills, levels, and metrics like idle time and occupancy. Advanced routing optimizes call distribution across multiple contact center locations.
The document discusses whether a telecom operator should deploy a Software-as-a-Service (SaaS) billing solution. It notes that telecom services and technologies have increased in complexity, creating challenges for outdated legacy billing systems. Some mid-size and small operators have already adopted SaaS billing solutions to reduce costs and quickly launch new services. The document argues that SaaS billing adoption will likely increase over time for large operators as well, as the solutions provide benefits around flexibility, scalability and total cost of ownership. It concludes that telecom operators should evaluate their existing infrastructure, finances and needs to determine if a transition to SaaS billing is appropriate for their situation.
SRI Systems is a global certified Salesforce implementation partner with over 20 years of experience delivering Salesforce CRM solutions. They provide Salesforce Marketing Cloud implementation services including Web Studio, Audience Studio, Advertising Studio, Social Studio, Automation Studio, Journey Builder, and Content Builder to help companies customize digital marketing experiences at scale. SRI has unmatched expertise in Salesforce technologies and delivers innovative solutions to meet clients' business goals.
SD WAN Overview | What is SD WAN | Benefits of SD WAN Ashutosh Kaushik
Small Brief on Next Generation SD-WAN
Dynamic business landscape and uncompromised demands of applications and users have driven dramatic transformation in IT Networking after many years of relative stability. Frequent changes in technologies are shifting networking from static Infrastructure to more agile, secured, future ready and hybrid-cloud infrastructure. This created un-precedented network management complexities that has become a growing concern for the enterprise.
Early Generation of SD-WAN providers were primarily focused on cost reduction via replacing MPLS with low-cost broadband.
Infinxt Next Generation SD-WAN handles data and network security with in-built NGFW, SLA based Application Performance Enhancement, Traffic Shaping, Multi/ Hybrid Cloud App aware routing, in addition to the traditional SD-WAN features
Infinxt Product Variants
1. Infinxt – Next Generation SD-WAN
Infinxt provides you with the best of the SD-WAN features that can address any of your WAN challenges. The device itself being a Zone based firewall, provides application visibility and control. The decoupled Data Plane and Control plane provides you with the needed flexibility and efficiency in addressing Day 0, Day 1 and Day 2 challenges.
The solution is industry and business agnostic whereby it would be able to meet any type of WAN requirements. The offering being indigenously made would be able to address unique requirements for niche industries too through customization
Features
2. Infinxt - Next Generation Firewall Powered by Palo Alto Networks
Legacy firewall security solutions react to new threats. Intelligent network security stays ahead of attackers and increases business agility. Infinxt SD-WAN comes with a pre-hosted Palo Alto Networks VM in the Infinxt iEdge devices. This offering is a boon for customers to convert their branches into next generation secured branches with the NGFW security capability of Palo Alto Networks.
3. Infinxt - Next Generation Secure SD-WAN Powered by Palo Alto Networks
The Secure Next Generation SD-WAN offering from Infinity Labs provides its customers with the best of both Network connectivity and Application security. It’s a unique combination where both the VMs are service chained to leverage their proficiency to provide a secured application experience to the users. Along with SD-WAN features it also gives NGFW features Powered by Palo Alto Networks.
Infinxt SD-WAN Console gives a Single UI for both SD-WAN and NGFW for ease of Network Operation and Management.
This feature gives the enterprises a unique proposition to have Palo Alto NGFW on tried and tested Infinxt Edge Device.
Palo Alto Networks Advantages
Introducing in Cisco Unified Contact Center ExpressEmin Aliev
The document provides information about a training on deploying Cisco Contact Center Express (CCX) being held at the Network Training Center in Baku, Azerbaijan. It includes an overview of the CCX system, its functions such as inbound voice, outbound voice, web chat, and reporting. It also discusses CCX packaging, virtualization, call processing, web chat flow, components, design tools, call center resources, the call timeline, and deployment models.
It is a concern for many call centers to choose the right Cisco platform for optimum performance. This ppt will help you better understand the difference between UCCE, PCCE, and UCCX basis the agent headcount, and other functionalities.
This document summarizes a presentation about VoltDelta's cloud contact center and voice self-service solutions. It highlights VoltDelta's uniquely converged platform that integrates virtual contact center, IVR, and call recording capabilities. It also discusses VoltDelta's scalability and reliability in handling over 2 billion calls annually, accurate speech recognition technology, and integration with Oracle/RightNow CRM software. The conclusion encourages evaluating virtual contact center vendors like VoltDelta for benefits like enhanced customer service and cost savings.
This document provides an overview of Avaya's contact center portfolio and call routing capabilities. It describes key components like Vector Directory Numbers (VDNs), call vectors, agent selection methods, and multi-site call routing. VDNs act as "soft" phone numbers to route calls based on dialed digits. Vectors provide scripted call treatment logic. Agent selection considers skills, levels, and metrics like idle time and occupancy. Advanced routing optimizes call distribution across multiple contact center locations.
The document discusses whether a telecom operator should deploy a Software-as-a-Service (SaaS) billing solution. It notes that telecom services and technologies have increased in complexity, creating challenges for outdated legacy billing systems. Some mid-size and small operators have already adopted SaaS billing solutions to reduce costs and quickly launch new services. The document argues that SaaS billing adoption will likely increase over time for large operators as well, as the solutions provide benefits around flexibility, scalability and total cost of ownership. It concludes that telecom operators should evaluate their existing infrastructure, finances and needs to determine if a transition to SaaS billing is appropriate for their situation.
SRI Systems is a global certified Salesforce implementation partner with over 20 years of experience delivering Salesforce CRM solutions. They provide Salesforce Marketing Cloud implementation services including Web Studio, Audience Studio, Advertising Studio, Social Studio, Automation Studio, Journey Builder, and Content Builder to help companies customize digital marketing experiences at scale. SRI has unmatched expertise in Salesforce technologies and delivers innovative solutions to meet clients' business goals.
SD WAN Overview | What is SD WAN | Benefits of SD WAN Ashutosh Kaushik
Small Brief on Next Generation SD-WAN
Dynamic business landscape and uncompromised demands of applications and users have driven dramatic transformation in IT Networking after many years of relative stability. Frequent changes in technologies are shifting networking from static Infrastructure to more agile, secured, future ready and hybrid-cloud infrastructure. This created un-precedented network management complexities that has become a growing concern for the enterprise.
Early Generation of SD-WAN providers were primarily focused on cost reduction via replacing MPLS with low-cost broadband.
Infinxt Next Generation SD-WAN handles data and network security with in-built NGFW, SLA based Application Performance Enhancement, Traffic Shaping, Multi/ Hybrid Cloud App aware routing, in addition to the traditional SD-WAN features
Infinxt Product Variants
1. Infinxt – Next Generation SD-WAN
Infinxt provides you with the best of the SD-WAN features that can address any of your WAN challenges. The device itself being a Zone based firewall, provides application visibility and control. The decoupled Data Plane and Control plane provides you with the needed flexibility and efficiency in addressing Day 0, Day 1 and Day 2 challenges.
The solution is industry and business agnostic whereby it would be able to meet any type of WAN requirements. The offering being indigenously made would be able to address unique requirements for niche industries too through customization
Features
2. Infinxt - Next Generation Firewall Powered by Palo Alto Networks
Legacy firewall security solutions react to new threats. Intelligent network security stays ahead of attackers and increases business agility. Infinxt SD-WAN comes with a pre-hosted Palo Alto Networks VM in the Infinxt iEdge devices. This offering is a boon for customers to convert their branches into next generation secured branches with the NGFW security capability of Palo Alto Networks.
3. Infinxt - Next Generation Secure SD-WAN Powered by Palo Alto Networks
The Secure Next Generation SD-WAN offering from Infinity Labs provides its customers with the best of both Network connectivity and Application security. It’s a unique combination where both the VMs are service chained to leverage their proficiency to provide a secured application experience to the users. Along with SD-WAN features it also gives NGFW features Powered by Palo Alto Networks.
Infinxt SD-WAN Console gives a Single UI for both SD-WAN and NGFW for ease of Network Operation and Management.
This feature gives the enterprises a unique proposition to have Palo Alto NGFW on tried and tested Infinxt Edge Device.
Palo Alto Networks Advantages
This document discusses fixed mobile convergence (FMC), which allows seamless experience across devices and networks through a single number and bill. Key points:
- FMC connects wireless to wireline networks, allowing calls on any device to be billed the same.
- Enabling technologies include SIP for call setup, IMS to allow real-time apps across networks, and UMA for switching between cellular and WiFi networks.
- Case studies show BT Fusion, the first FMC service, and Reliance's OneOffice Duo service for corporate networks across mobile and landlines.
- Challenges include number plans, directory services, and availability of dual-mode handsets, but FMC benefits customers
Salesforce for Marketing provides the smartest CRM for building 1-to-1 customer journeys across channels. It unifies data from across departments to deliver personalized experiences. Marketing Cloud allows marketers to connect every channel and device, help marketing teams move more quickly, and personalize every interaction with artificial intelligence. Einstein provides predictive scores and recommendations to make marketing smarter.
Take a closer look at Account Based Marketing | TOPOEngagio
In this presentation by Craig Rosenberg, Chief Analyst at TOPO:
1. TOPO introduction and findings
2. Account based strategy overview
3. Key activities for successful execution
4. Takeaways
This document discusses Avaya's IP Office communications solutions for small to mid-sized businesses. It provides an overview of the Avaya IP Office product, which is designed for businesses with 10-1,000 users. Key points include:
- The IP Office can scale from a single site up to 1,000 users across 32 sites with the latest R8.1 release.
- It offers flexibility through digital, analog, and SIP trunk support across multiple locations.
- Avaya is promoting the IP Office as a solution not just for small businesses but also for mid-sized enterprises through new software editions and mobility applications.
- New options like the Linux-based server edition and unified communications module allow the IP Office
Common Salesforce CPQ Implementation ChallengesCloud Analogy
Salesforce CPQ Implementation software clears out typical roadblocks of sales teams, transforming your quote-to-cash cycle into an automated flow. Here are some common Salesforce CPQ challenges that you can face.
This document provides an overview of FortiGate multi-threat security systems and their administration, content inspection, and basic VPN capabilities. It discusses FortiGate devices, FortiGuard subscription services, logging and alerts capabilities, firewall policies, basic VPN configurations, authentication, antivirus, spam filtering, and web filtering. The document includes descriptions of FortiGate portfolio models, FortiGuard dynamic updates, FortiManager and FortiAnalyzer management products, logging levels, and log storage locations.
How to Design a Value-Based Renewal Management ProcessGainsight
You can't rely on inertia to renew your customers for you. You can't even rely on customer happiness or delight to ensure a successful renewal event. In the Age of the Customer, the only predictable way to ensure renewal is to ensure your customers achieve their desired outcome. And that's intrinsically linke to value delivery. When you have a renewal process based on value, you're controlling all the variables that are in your control. Learn how to achieve a Value-Based Renewal Management process in this session.
Proactive Performance Monitoring for Genesys Call CentersPerficient, Inc.
VitalSuite is a proactive performance monitoring software that provides deep insight into network infrastructure, applications, and Genesys contact center components. It delivers continuous measurement of key performance indicators to identify and resolve issues before they impact users. This allows organizations to shift from a reactive to proactive operations model through meaningful information on normal system behavior and early warnings of potential problems. VitalSuite monitors both the contact center infrastructure and staff/call flow to ensure optimal overall performance.
Sip trunking - future of tomorrow communicationsRanjit Patel
This document discusses SIP trunking, which allows enterprises to connect their IP-PBX systems directly to an Internet Telephony Service Provider (ITSP) using Session Initiation Protocol (SIP). SIP trunking replaces traditional TDM-based trunking using PRI or analog lines. It works by carrying voice calls over the same data connection used for internet and cloud services using Voice over IP (VoIP) and SIP. The key components of a SIP trunking system are an IP-PBX, session border controller, session management system, and an ITSP/SIP trunk service provider.
Building a customer success team requires focusing on culture, employees, and process. To build the culture, companies should hire for attitude, set a positive foundation, and celebrate wins. Employees must be enabled through training, certifications, and internal resources like knowledgebases. The process needs consistency, alignment with company frameworks, and repeatability.
Learn about Salesforce Marketing Cloud, the feature-rich marketing automation platform, and how it helps increase customer engagement and provide a personalized experience. We will also discuss the Marketing cloud career paths and various resources available to get started.
An introduction to Salesforce Commerce Cloud Development, this talk has been presented at Dreamforce, Melbourne Developer Group & Hyderabad Developer Groups in year 2018
The document provides an overview of the Genesys Voice Portal (GVP) software. It describes the key components of GVP including the Voice Communications Server, Voice Portal Manager, and Genesys Studio. It explains the architecture of GVP and how the components interact and communicate. It also discusses the features and capabilities of GVP such as call handling, speech recognition, text-to-speech, application development tools, and deployment options.
The document provides an implementation readiness checklist for Service Mapping on the ServiceNow platform. It outlines 6 key steps to prepare for a Service Mapping implementation: 1) Confirm prerequisites, 2) Define vision, objectives and success measures, 3) Assess team readiness, 4) Create governance structure, 5) Plan organizational change management, and 6) Plan for implementation design. Each step provides detailed actions and considerations to ensure a successful implementation. The checklist is intended to help organizations prepare for and expedite the planning phase of a Service Mapping rollout.
This document summarizes Salesforce's new Partner Program for ISV Partners, which aims to provide more transparency, clarity, and standardized benefits. Key aspects include:
1. A new tiering structure (Registered, Silver, Gold, Platinum) that provides increasing benefits based on annual contract value.
2. Simplified and standardized technology access, development support, marketing support, and go-to-market resources across tiers.
3. An implementation timeline over June-October 2015 for partners to comply with the new program.
The document provides an overview of the Genesys SIP Server, including its fundamental purpose, architecture, deployment modes, load balancing capabilities, multi-threaded design, multi-site support, and important network considerations for ensuring quality voice services. The SIP Server combines call switching and T-Server functionality, and can operate with or without a third-party softswitch in various deployment configurations. Proper network sizing, bandwidth provisioning, quality of service controls, and remote access methods are critical to delivering high quality voice.
Service Cloud connects customers across all channels including call centers, portals, communities, social media, collaboration tools, and partners. It provides tools for call scripting, case management, entitlements, knowledge management, and analytics. Over 13,000 organizations use Service Cloud to improve agent productivity, enhance customer service, and drive operational efficiencies.
This document provides an overview and summary of key features in the latest release of Cisco Jabber. It begins with an introduction to Cisco Jabber and its market adoption. The rest of the document is organized by feature area and summarizes new capabilities in areas such as contacts, chat, telephony, integration with other applications, IPv6 support, FedRAMP compliance, and additional features. It concludes by emphasizing the importance of user experience and an active roadmap to help organizations get the most value from their Jabber deployment.
Innovating with Cisco Contact Center ArchitecturesCisco Canada
Cisco's SocialMiner product allows companies to monitor social media for customer interactions and route relevant posts to agents for response. It captures social media posts in real-time, analyzes and prioritizes them, and assigns them to customer care agents through a communication workflow. SocialMiner provides customer care metrics and notifications to help companies engage customers on social media in a proactive manner.
This document discusses fixed mobile convergence (FMC), which allows seamless experience across devices and networks through a single number and bill. Key points:
- FMC connects wireless to wireline networks, allowing calls on any device to be billed the same.
- Enabling technologies include SIP for call setup, IMS to allow real-time apps across networks, and UMA for switching between cellular and WiFi networks.
- Case studies show BT Fusion, the first FMC service, and Reliance's OneOffice Duo service for corporate networks across mobile and landlines.
- Challenges include number plans, directory services, and availability of dual-mode handsets, but FMC benefits customers
Salesforce for Marketing provides the smartest CRM for building 1-to-1 customer journeys across channels. It unifies data from across departments to deliver personalized experiences. Marketing Cloud allows marketers to connect every channel and device, help marketing teams move more quickly, and personalize every interaction with artificial intelligence. Einstein provides predictive scores and recommendations to make marketing smarter.
Take a closer look at Account Based Marketing | TOPOEngagio
In this presentation by Craig Rosenberg, Chief Analyst at TOPO:
1. TOPO introduction and findings
2. Account based strategy overview
3. Key activities for successful execution
4. Takeaways
This document discusses Avaya's IP Office communications solutions for small to mid-sized businesses. It provides an overview of the Avaya IP Office product, which is designed for businesses with 10-1,000 users. Key points include:
- The IP Office can scale from a single site up to 1,000 users across 32 sites with the latest R8.1 release.
- It offers flexibility through digital, analog, and SIP trunk support across multiple locations.
- Avaya is promoting the IP Office as a solution not just for small businesses but also for mid-sized enterprises through new software editions and mobility applications.
- New options like the Linux-based server edition and unified communications module allow the IP Office
Common Salesforce CPQ Implementation ChallengesCloud Analogy
Salesforce CPQ Implementation software clears out typical roadblocks of sales teams, transforming your quote-to-cash cycle into an automated flow. Here are some common Salesforce CPQ challenges that you can face.
This document provides an overview of FortiGate multi-threat security systems and their administration, content inspection, and basic VPN capabilities. It discusses FortiGate devices, FortiGuard subscription services, logging and alerts capabilities, firewall policies, basic VPN configurations, authentication, antivirus, spam filtering, and web filtering. The document includes descriptions of FortiGate portfolio models, FortiGuard dynamic updates, FortiManager and FortiAnalyzer management products, logging levels, and log storage locations.
How to Design a Value-Based Renewal Management ProcessGainsight
You can't rely on inertia to renew your customers for you. You can't even rely on customer happiness or delight to ensure a successful renewal event. In the Age of the Customer, the only predictable way to ensure renewal is to ensure your customers achieve their desired outcome. And that's intrinsically linke to value delivery. When you have a renewal process based on value, you're controlling all the variables that are in your control. Learn how to achieve a Value-Based Renewal Management process in this session.
Proactive Performance Monitoring for Genesys Call CentersPerficient, Inc.
VitalSuite is a proactive performance monitoring software that provides deep insight into network infrastructure, applications, and Genesys contact center components. It delivers continuous measurement of key performance indicators to identify and resolve issues before they impact users. This allows organizations to shift from a reactive to proactive operations model through meaningful information on normal system behavior and early warnings of potential problems. VitalSuite monitors both the contact center infrastructure and staff/call flow to ensure optimal overall performance.
Sip trunking - future of tomorrow communicationsRanjit Patel
This document discusses SIP trunking, which allows enterprises to connect their IP-PBX systems directly to an Internet Telephony Service Provider (ITSP) using Session Initiation Protocol (SIP). SIP trunking replaces traditional TDM-based trunking using PRI or analog lines. It works by carrying voice calls over the same data connection used for internet and cloud services using Voice over IP (VoIP) and SIP. The key components of a SIP trunking system are an IP-PBX, session border controller, session management system, and an ITSP/SIP trunk service provider.
Building a customer success team requires focusing on culture, employees, and process. To build the culture, companies should hire for attitude, set a positive foundation, and celebrate wins. Employees must be enabled through training, certifications, and internal resources like knowledgebases. The process needs consistency, alignment with company frameworks, and repeatability.
Learn about Salesforce Marketing Cloud, the feature-rich marketing automation platform, and how it helps increase customer engagement and provide a personalized experience. We will also discuss the Marketing cloud career paths and various resources available to get started.
An introduction to Salesforce Commerce Cloud Development, this talk has been presented at Dreamforce, Melbourne Developer Group & Hyderabad Developer Groups in year 2018
The document provides an overview of the Genesys Voice Portal (GVP) software. It describes the key components of GVP including the Voice Communications Server, Voice Portal Manager, and Genesys Studio. It explains the architecture of GVP and how the components interact and communicate. It also discusses the features and capabilities of GVP such as call handling, speech recognition, text-to-speech, application development tools, and deployment options.
The document provides an implementation readiness checklist for Service Mapping on the ServiceNow platform. It outlines 6 key steps to prepare for a Service Mapping implementation: 1) Confirm prerequisites, 2) Define vision, objectives and success measures, 3) Assess team readiness, 4) Create governance structure, 5) Plan organizational change management, and 6) Plan for implementation design. Each step provides detailed actions and considerations to ensure a successful implementation. The checklist is intended to help organizations prepare for and expedite the planning phase of a Service Mapping rollout.
This document summarizes Salesforce's new Partner Program for ISV Partners, which aims to provide more transparency, clarity, and standardized benefits. Key aspects include:
1. A new tiering structure (Registered, Silver, Gold, Platinum) that provides increasing benefits based on annual contract value.
2. Simplified and standardized technology access, development support, marketing support, and go-to-market resources across tiers.
3. An implementation timeline over June-October 2015 for partners to comply with the new program.
The document provides an overview of the Genesys SIP Server, including its fundamental purpose, architecture, deployment modes, load balancing capabilities, multi-threaded design, multi-site support, and important network considerations for ensuring quality voice services. The SIP Server combines call switching and T-Server functionality, and can operate with or without a third-party softswitch in various deployment configurations. Proper network sizing, bandwidth provisioning, quality of service controls, and remote access methods are critical to delivering high quality voice.
Service Cloud connects customers across all channels including call centers, portals, communities, social media, collaboration tools, and partners. It provides tools for call scripting, case management, entitlements, knowledge management, and analytics. Over 13,000 organizations use Service Cloud to improve agent productivity, enhance customer service, and drive operational efficiencies.
This document provides an overview and summary of key features in the latest release of Cisco Jabber. It begins with an introduction to Cisco Jabber and its market adoption. The rest of the document is organized by feature area and summarizes new capabilities in areas such as contacts, chat, telephony, integration with other applications, IPv6 support, FedRAMP compliance, and additional features. It concludes by emphasizing the importance of user experience and an active roadmap to help organizations get the most value from their Jabber deployment.
Innovating with Cisco Contact Center ArchitecturesCisco Canada
Cisco's SocialMiner product allows companies to monitor social media for customer interactions and route relevant posts to agents for response. It captures social media posts in real-time, analyzes and prioritizes them, and assigns them to customer care agents through a communication workflow. SocialMiner provides customer care metrics and notifications to help companies engage customers on social media in a proactive manner.
- The document discusses securing VoIP deployments using Cisco Unified Communications Manager (CUCM) and Cisco Unified Border Element (CUBE)/Session Border Controller (SBC).
- It covers security measures for the network infrastructure, endpoints, and call control using CUCM as well as securing the edge of the network with CUBE/SBC.
- The presentation also discusses CUCM release 11.5 security updates including encryption strengths that meet federal standards and enhancements for certificate monitoring and expiration visibility.
The document describes Cisco's IP Phone 7800 and 8800 Series. The 7800 Series includes the 7811, 7821, 7841 and 7861 phones which have 1-16 lines. The 8800 Series provides high quality audio and customizable options like wall mounting and replaceable bezels. The 8800 Series introduces features like enhanced line mode, wireless connectivity, and intelligent proximity to enable mobile integration. The document also discusses the 8831 conference phone which provides scalable and secure audio conferencing.
The document summarizes Cisco Advanced Malware Protection (AMP) for Meraki MX, which provides comprehensive security and advanced threat protection across networks. It gives organizations visibility into threats across multiple locations, simplifies security management with a cloud-based platform, and helps quickly detect, analyze and remediate breaches. Key benefits include reduced time to detection of threats, continuous file monitoring, retrospective alerting, advanced malware analysis, and simplified security management from one central location.
This document discusses simplifying security in the data center. It introduces concepts like micro-segmentation using Endpoint Groups (EPGs) in Cisco Application Centric Infrastructure (ACI) to isolate application traffic. It also discusses integrating ACI with Cisco TrustSec to apply common identity and security policies between the campus and data center domains. Finally, it demonstrates how the Cisco Firepower management center can be used to automate a security feedback loop, moving compromised endpoints to a quarantined EPG for remediation through REST API calls to ACI.
The evolution of data center network fabricsCisco Canada
This document discusses Cisco's hybrid cloud solutions and the challenges of adopting a hybrid cloud infrastructure. It provides an overview of Cisco's portfolio including the Nexus 9500/9300 series which provides increased scalability, performance and automation capabilities. Cisco solutions help modernize infrastructure through consolidation, simplification, automation and making the datacenter cloud-ready to improve cost, performance and security across private and public clouds.
Cisco hyperflex software defined storage and ucs uniteCisco Canada
This document provides an overview of Cisco's storage solutions and strategies. It discusses how data growth is driving major shifts towards consolidation, virtualization, and cloud-based IT services. Cisco is focusing on hyperconverged infrastructure solutions that provide simplicity, agility, and standardization. Their new Cisco HyperFlex systems offer complete hyperconvergence with software-defined compute, storage, and networking along with next-generation data management and flexible scaling capabilities.
Cisco Meraki offers a complete cloud-managed IT solution including wireless, switching, security, mobility management, and communications products. All products are centrally managed through a web-based dashboard for ease of deployment and management. Meraki provides these solutions to over 60 service providers globally to offer turnkey managed services for small and medium businesses as well as bespoke enterprise solutions. Key benefits of Meraki for service providers include simplified deployment, differentiated service offerings, and increased profit margins.
How Cisco Migrated from MapReduce Jobs to Spark Jobs - StampedeCon 2015StampedeCon
At the StampedeCon 2015 Big Data Conference: The starting point for this project was a MapReduce application that processed log files produced by the support portal. This application was running on Hadoop with Ruby Wukong. At the time of the project start it was underperforming and did not show good scalability. This made the case for redesigning it using Spark with Scala and Java.
Initial review of the Ruby code revealed that it was using disk IO excessively, in order to communicate between MapReduce jobs. Each job was implemented as a separate script passing large data volumes through. Spark is more efficient in managing intermediate data passed between MapReduce jobs – not only it keeps it in memory whenever possible, it often eliminates the need for intermediate data at all. However, that alone not brought us much improvement since there were additional bottlenecks at data aggregation stages.
The application involved a global data ordering step, followed by several localized aggregation steps. This first global sort required significant data shuffle that was inefficient. Spark allowed us to partition the data and convert a single global sort into many local sorts, each running on a single node and not exchanging any data with other nodes. As a result, several data processing steps started to fit into node memory, which brought about a tenfold performance improvement.
Based on a review of tech vendors from Call Center Week, Contact Center Technology Trends: Part 2 spotlights innovations in language interpreting, callback technologies, workforce management, CRM and analytics.
STN Event 5.11.10 - Cisco Real Time Collaboration Presentationmcini
The document discusses Cisco's vision for collaboration and how business needs are changing to require more real-time and interactive communication across dispersed teams using multiple devices and applications. It outlines challenges such as increased business complexity, faster market speeds, and the need to balance work and personal life, and how Cisco collaboration solutions can address these challenges by enabling better relationships, satisfaction, and opportunities through unified communications.
Advanced threat security - Cyber Security For The Real WorldCisco Canada
Cisco delivers intelligent cybersecurity for the real world, providing one of the industry's most comprehensive advanced threat protection portfolio of solutions and services that are integrated, pervasive, continuous and open.
Cisco's threat-centric approach to security reduces complexity, while providing unmatched visibility, continuous control and advanced threat protection across the entire attack continuum, allowing customers to act smarter and more quickly -- before, during, and after an attack.
More information on security here: http://bit.ly/1paUnZV
The document discusses managed security services and the benefits they can provide. It notes that threats are increasing as technology makes fraud easier to commit. It then discusses how managed security services can help by analyzing security data in real time, detecting threats, and freeing up companies to focus on their core business instead of security administration. However, it cautions that these services require careful planning, resources, and don't replace the need for internal security processes. The document provides advice on selecting a managed security provider based on needs.
The document summarizes new features of Veeam Backup & Replication version 7. It highlights that the software removes hurdles to offsite backup by automatically copying VMs to local or offsite storage locations and ensuring copies are available and reliable with validation and remediation. It is 50 times faster than previous versions with WAN acceleration. Key features include automatically verifying VM backup recoverability, enabling on-demand sandboxes for testing, and allowing recovery of exactly what is needed in minutes. It provides flexibility through product editions that can meet different needs and budgets.
Twilio provides contact center technology that allows businesses to build conversational experiences through software. Their platform includes intelligent routing, communication APIs, carrier connectivity, in-app SDKs, and omnichannel capabilities like messaging, video, and intelligent bots. Twilio also offers voice and SIP trunking services to augment existing call centers and enable IP communications like WebRTC and real-time messaging.
The document discusses Cisco's Business Edition 6000 (BE6000) unified communications solution. It provides an overview of key features including:
- Complete collaboration capabilities for all users including voice, video, messaging and conferencing.
- Affordable pricing that lowers costs through server consolidation and reduced hardware needs.
- Simple deployment and administration through unified provisioning and automated licensing.
- Support for up to 1,000 users across 50 sites with call control, voicemail, contact center and other features.
This document compares Cisco WebEx and Microsoft Lync Online (part of Office 365) collaboration solutions. It summarizes key capabilities like audio and video integration, IM federation, recording features, and mobility support. It also outlines licensing plans and limitations of Lync Online, such as lack of direct PSTN access and interoperability. Roadmaps for upcoming WebEx enhancements are mentioned, including improved user experiences across devices.
The document discusses Cisco Jabber, an all-in-one unified communications application. It provides presence, instant messaging, voice, video, desktop sharing and conferencing capabilities that can be accessed from PCs, Macs, tablets, smartphones, on-premises or in the cloud. It integrates with Microsoft Office applications. The document outlines the various Jabber clients available across different platforms and devices and new releases of the Windows and iPad clients.
Cisco Pulse indexes content from cloud collaboration services like email and websites. It uses this index to provide answers to questions by searching content and tapping into people's expertise. Pulse can search content, find relevant people to ask, and facilitate discussion forums to answer questions more efficiently than current methods.
The document discusses the return on investment that can be achieved by implementing IP telephony and collaboration solutions suggested by Cisco. It provides examples of measurable cost savings from reduced long distance calling between office locations and increased productivity from features like teleworking and interactive voice response systems. The document then examines the tangible cost savings a company with multiple branches could achieve from deploying Cisco's IP telephony solution. It argues this would reduce telephone expenses and allow employees to be more responsive. Finally, it summarizes that Cisco's solutions provide affordable, scalable and highly available collaboration platforms that lower costs and drive efficiency for businesses.
This document summarizes Cisco small business solutions and products, including:
1. Kennedy Communications provides Cisco phone systems, computer networking, and post-sale support for small businesses across the Southeast.
2. Cisco offers purpose-built networking, security, storage, and voice/video solutions for small businesses, including the Cisco Small Business Pro Series and SBCS unified communications appliances.
3. New Cisco products highlighted include the SPA500 series phones, ESW500 switches, SA500 security appliances, network video cameras, and network storage devices.
The document discusses Cisco's cloud strategy and solutions. It provides an overview of cloud computing trends, defines different types of cloud models (public, private, hybrid, community), and outlines Cisco's portfolio of products for building clouds, including networking, compute, storage and management solutions. It also describes Cisco's approach to cloud orchestration for provisioning and managing cloud services and applications.
Over this techtorial you will have an opportunity to explore the following Cisco Meraki product lines: MX security appliances, MS switches and MR wireless access points. Through a hands-on lab we will cover real-world scenarios showcasing how to deploy branch networks for a typical company. Engineers will leave with the experience and confidence to deploy Meraki networks in their own environments. The lab also provides the perfect setting to showcase the tight integration among the Meraki product lines and the benefits of cloud management via the Meraki Dashboard.
The document discusses Cisco Spark hybrid services, which extend the value of Cisco Spark collaboration services by connecting on-premises and cloud-based services. It describes hybrid directory, calendar, media, and call services that integrate user data, calendars, media, and calling between on-premises and cloud environments. The hybrid services are designed to provide flexibility in deploying Cisco Spark both in cloud-only or hybrid cloud/on-premises models.
Presentation cisco vxi–optimized infrastructure for scaling v mware view wi...xKinAnx
This document summarizes a Cisco presentation on optimizing infrastructure for scaling VMware View desktop virtualization. The key points covered include:
- Cisco's Virtualization Experience Infrastructure (VXI) solution which provides validated designs using Cisco UCS servers, networking, and security to deliver a high performance virtual desktop experience.
- How Cisco UCS provides benefits like simplified management, flexibility and scalability, workload mobility and active-active uplinks for desktop virtualization.
- Examples showing how Cisco UCS can support over 100 knowledge worker virtual desktops on a single server with linear scalability to thousands of desktops.
Presentation cisco vxi–optimized infrastructure for scaling v mware view wi...solarisyourep
This document provides an overview and summary of a Cisco presentation on optimizing infrastructure for scaling VMware View desktop virtualization. The key points discussed include:
- Rising desktop management costs and the drivers for desktop virtualization like mobility, security, and flexibility.
- Cisco's Virtualization Experience Infrastructure (VXI) which provides validated designs, security, management, and an ecosystem of partners to deliver a superior virtual desktop experience.
- How the Cisco Unified Computing System (UCS) provides an ideal architecture for desktop virtualization through scalability, density, visibility and integrated networking.
This document discusses Cisco Business Edition 6000, a unified communications solution optimized for mid-sized businesses. It provides an overview of the solution, highlighting its affordability, simplicity, and scalability. Key features include integrated voice, video, messaging and mobility applications, virtualization to reduce costs, and deployment options to meet business needs as they grow.
The document summarizes a presentation given by Sonus Networks about their Session Border Controller (SBC) product portfolio and Microsoft Cloud Connector Edition (CCE). It includes the following key points:
1. Sonus provides a range of SBC platforms from small single instances to large multi-instance models, and is developing virtualized and cloud-based SBC solutions.
2. Their CCE integration allows Sonus SBCs to host the CCE virtual machines, providing hybrid on-premises and cloud-based connectivity for Microsoft Skype for Business.
3. The deployment process for CCE includes configuring the SBC to host the CCE VMs either as a standalone appliance or
The document provides an agenda for a presentation on ThousandEyes Network Assurance. It introduces the speakers Ian Waters and Anton Lindholm and outlines challenges of managing digital experiences across distributed infrastructure with decreasing visibility. It then describes how ThousandEyes addresses these challenges through global vantage points, telemetry data, and intelligence to provide end-to-end network visibility and assure digital experiences. A demo is included on the agenda.
This document discusses consuming unified communications through delivery models like hosted or on-premise deployments. It summarizes InterCall and POSTcti's offerings around unified communications consulting, deployment, integration, and managed services. Key solutions discussed include hosted or on-premise Lync with unified desktop capabilities, audio/video/web conferencing, contact centers, mobility options, and partnerships with vendors like Microsoft, Cisco, Polycom, and Plantronics.
This document outlines Cisco's "Drive to 9" program, which aims to encourage customers to upgrade their Cisco Unified Communications Manager (CUCM) installations to version 9.1 or higher. The program provides a simplified upgrade process, compelling offers and incentives, and focused support resources to help customers upgrade and take advantage of new collaboration features. It also details the revenue opportunity for Cisco and partners from additional hardware, software, and services sales associated with the upgrades.
This document provides an overview and summary of a Cisco technical presentation on delivering Cisco Next Generation SD-WAN with Viptela. The presentation introduces Cisco SD-WAN architecture and components including vManage, vSmart, vBond and WAN Edge. It discusses SD-WAN fabric establishment and common enterprise use cases such as critical application SLA, multi-cloud onramp and secure branch segmentation. The presentation also covers SD-WAN migration sequence and includes a live demo.
This document provides an overview of Cisco's collaboration solutions. It discusses the components of collaboration including people, process and technology. It highlights eight opportunities that collaboration can provide such as enabling virtual teams and increasing mobile workforce productivity. It also discusses challenges and solutions for different industries. Finally, it provides examples of how Cisco collaboration tools have helped companies like GE and Foxconn streamline operations and improve productivity.
Collaboration Architecture Design: Unified Call Control and Dial plans for Vo...Cisco Canada
learn the latest enhancements on architecture and dialplan for rich media environments which include voice and video and desktop. The products and solutions discussed are relevant for any deployment of SIP, H.323, audio and video endpoints (either hard endpoints or soft clients). Some of the newer features/capabilities we'll discuss include: Global Dial Plan Replication (GDPR), VCS working as a gateway for cross platform B2B. I will discuss call control integrations with Cisco Unified Communications Manager 10.x and Cisco Video Communications Server 8.x and will give guidance on architectural deployments with Cisco Unified Communications Manager on most common scenarios (single site, multiple site, SME topology) for both point-to-point and multipoint calls. For more information please visit our website here: http://www.cisco.com/web/CA/index.html
Cisco connect montreal 2018 - Network Slicing: Horizontal VirtualizationCisco Canada
The document discusses network slicing, which is the next step in virtualization for 4G/5G mobile networks. Network slicing allows the core network to be partitioned into multiple logical networks or "slices", each with its own network functions to support the requirements of different services. This approach enables network resources and functions to be allocated to specific services or customer segments in a flexible manner. It reduces complexity compared to existing networks that must support many different services and customers on a single common infrastructure. The key benefits of network slicing include improved network agility and the ability to support diverse service requirements.
The document summarizes a Cisco presentation on next-generation datacenter security. It discusses how the majority of security teams' time is spent securing servers and data in the datacenter. It then covers challenges such as budget constraints, product overload, and complexity of threats. The presentation introduces Cisco's architectural approach to datacenter security focusing on threat prevention, visibility, segmentation, threat intelligence, automation, and analytics. It provides examples of Cisco solutions that integrate to deliver firewall, access control, analytics, and other capabilities.
Cisco connect montreal 2018 vision mondiale analyse localeCisco Canada
The document discusses Cisco's multi-cloud strategy and products. It introduces Cisco Container Platform (CCP) as a solution that automates deploying, running, and operating containers on physical or virtual machines. CCP is based on Kubernetes and provides integrated networking, management, security and analytics capabilities while allowing containers to run in hybrid cloud environments across VM, bare metal, Cisco HyperFlex, ACI and public clouds.
Cisco Connect Montreal 2018 Securité : Sécuriser votre mobilité avec CiscoCisco Canada
The document discusses Cisco's solutions for securing mobility, including Meraki SM, Cisco AMP for Endpoint, Cisco Umbrella, Cisco Cloudlock, Cisco Cloud Email Security, Cisco Threat Response, Identity Service Engine, and Cisco DUO Security. Representatives from Cisco provide overviews of each solution for securing users, data, and applications across SaaS, PaaS, and IaaS environments.
Cisco connect montreal 2018 collaboration les services webex hybridesCisco Canada
Cisco Connect Montreal provided information on Cisco's Webex Hybrid Services which allow for integration between on-premises and cloud collaboration solutions. The key services discussed included Hybrid Directory Service for user synchronization, Hybrid Calendar Service for calendaring integration, Hybrid Call Service for calling capabilities, Hybrid Message Service for messaging interoperability, and the new Cisco Webex Edge service for enhanced audio, video mesh, and media experiences.
Integration cisco et microsoft connect montreal 2018Cisco Canada
The document discusses Cisco and Microsoft integrations for collaboration. It describes major areas of integration including calling, messaging, meetings, email/calendar, content management, and instant messaging. It provides details on Cisco and Microsoft integrations for meetings, with examples of joining internal and external participants. The document also discusses Cisco Spark and Webex capabilities for open collaboration across organizations and platforms.
Cisco connect montreal 2018 saalvare md-program-xr-v2Cisco Canada
This document summarizes a presentation on model-driven programmability for Cisco IOS XR. The presentation covers data models, management protocols like NETCONF and gRPC, the YANG Development Kit (YDK) SDK, and telemetry. It defines key concepts like model-driven manageability, native and open data models, protocol operations, and the benefits of the YDK for simplifying application development through model-driven abstractions. Example code demonstrates basic YDK usage and a potential peering configuration use case is outlined. Resources for further information are also provided.
Cisco connect montreal 2018 sd wan - delivering intent-based networking to th...Cisco Canada
The document discusses Cisco SD-WAN and its advantages over traditional and legacy WAN architectures. It highlights how Cisco SD-WAN uses a centralized control plane and software-defined intelligence to provide automated, predictive, and intent-based networking. This allows for flexible, scalable, and secure connectivity across hybrid WAN transports in a way that is simpler to manage and operate than hardware-centric WAN solutions.
Cisco Connect Toronto 2018 DNA automation-the evolution to intent-based net...Cisco Canada
The document discusses Cisco's DNA Center and its capabilities for automating network management. It covers:
- Why intent-based networking is needed to reduce costs and errors from manual network changes
- How DNA Center supports intent-based networking by allowing administrators to define policies and have them automatically implemented across the network
- Key automation use cases DNA Center addresses like onboarding new devices, managing software upgrades, creating configuration templates, and deploying wireless networks
- Demonstrations of DNA Center's capabilities for plug-and-play deployment, software management, template configuration, and wireless provisioning
Cisco Connect Toronto 2018 an introduction to Cisco kineticCisco Canada
Robert Barton from Cisco presented on Cisco Kinetic, an IoT analytics platform. Cisco Kinetic consists of three modules: the Gateway Management Module for onboarding and managing IoT gateways at scale, the Edge and Fog Processing Module for analyzing IoT data in real-time at the edge, and the Data Control Module for securely routing IoT data between edge, fog, and cloud according to data policies. Cisco Kinetic aims to enable end-to-end IoT analytics across the entire network from device to cloud.
Cisco Connect Toronto 2018 DevNet OverviewCisco Canada
Hank Preston, a Cisco engineer, gave a presentation on DevNet and how it is helping developers. He discussed how DevNet has grown significantly, now with over 100,000 members and 500,000 learning labs completed. DevNet provides resources like APIs, sandboxes, and training to help developers build applications and automate networks. Preston emphasized that networks are becoming more programmable and automated through DevNet tools and platforms.
Cisco Connect Toronto 2018 DNA assuranceCisco Canada
The document discusses Cisco's DNA Assurance solution. It provides an agenda that covers business requirements, context, learning, user requirements, technology requirements, and the various components of DNA Assurance including client assurance, network assurance, application assurance, and machine learning. It discusses challenges around network operations including time spent troubleshooting and replicating issues. It also covers how DNA Assurance uses concepts like context, learning, and design thinking to provide insights and automate remediation.
Cisco Connect Toronto 2018 network-slicingCisco Canada
The document discusses network slicing, which is the partitioning of network resources and functions to run selected applications, services, or connections in isolation from each other for specific business purposes. This allows mobile operators to offer virtual private networks on a common infrastructure through network slicing on an end-to-end basis across access, transport, and core networks. Slicing enables new revenue opportunities through network slices optimized for different vertical industries while simplifying service delivery and management.
Cisco Connect Toronto 2018 the intelligent network with cisco merakiCisco Canada
The document discusses Cisco Meraki's intelligent network and SD-WAN capabilities. It highlights that Meraki has over 14,000 customers using its SD-WAN, it has a renewal rate over 95%, and its newest product is WAN assurance. The presentation provides an overview of Meraki's cloud-managed solutions for wireless, switching, security, and other IT functions. It demonstrates Meraki's network monitoring and troubleshooting tools through examples and a demo of its capabilities.
Cisco Connect Toronto 2018 sixty to zeroCisco Canada
The document discusses automating security tasks through various solutions from Cisco. It introduces the Cisco Advanced Malware Protection (AMP) solution, which uses machine learning to detect known and unknown malware across endpoints, networks, and email. It also introduces Cisco Cognitive Threat Analytics, which analyzes web traffic using machine learning to detect anomalous and malicious activity inside organizations. The document provides examples of how these solutions can automate tasks like hunting for threats, detecting anomalies, and attributing suspicious activity to specific entities. It includes demos of the AMP and Cognitive Intelligence user interfaces.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
This presentation provides valuable insights into effective cost-saving techniques on AWS. Learn how to optimize your AWS resources by rightsizing, increasing elasticity, picking the right storage class, and choosing the best pricing model. Additionally, discover essential governance mechanisms to ensure continuous cost efficiency. Whether you are new to AWS or an experienced user, this presentation provides clear and practical tips to help you reduce your cloud costs and get the most out of your budget.
FREE A4 Cyber Security Awareness Posters-Social Engineering part 3Data Hops
Free A4 downloadable and printable Cyber Security, Social Engineering Safety and security Training Posters . Promote security awareness in the home or workplace. Lock them Out From training providers datahops.com
Trusted Execution Environment for Decentralized Process MiningLucaBarbaro3
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
A Comprehensive Guide to DeFi Development Services in 2024Intelisync
DeFi represents a paradigm shift in the financial industry. Instead of relying on traditional, centralized institutions like banks, DeFi leverages blockchain technology to create a decentralized network of financial services. This means that financial transactions can occur directly between parties, without intermediaries, using smart contracts on platforms like Ethereum.
In 2024, we are witnessing an explosion of new DeFi projects and protocols, each pushing the boundaries of what’s possible in finance.
In summary, DeFi in 2024 is not just a trend; it’s a revolution that democratizes finance, enhances security and transparency, and fosters continuous innovation. As we proceed through this presentation, we'll explore the various components and services of DeFi in detail, shedding light on how they are transforming the financial landscape.
At Intelisync, we specialize in providing comprehensive DeFi development services tailored to meet the unique needs of our clients. From smart contract development to dApp creation and security audits, we ensure that your DeFi project is built with innovation, security, and scalability in mind. Trust Intelisync to guide you through the intricate landscape of decentralized finance and unlock the full potential of blockchain technology.
Ready to take your DeFi project to the next level? Partner with Intelisync for expert DeFi development services today!
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
19. CTI
Office Phone
(SJ) 3000
Home Phone
(SF) 4155551212
Cisco® 9971
Device Enterprise
DN: 3000
PBX Phone
(RTP) 9197771313
CTI Remote Device
Enterprise DN: 3000
Remote Destination DN (DVO):
4155551212 (Home)
Remote Destination DN (DVO):
9197771313 (PBX)
Third-Party
PBX (RTP)
Unified CM
Cisco User
Cisco
Jabber/Third-
Party Client
PSTN
Remote Agent over PSTN
Extend and Connect
§ Extend and Connect feature is configured for agents
and supervisors on third-party remote devices to
accept inbound and outbound calls
§ Extend and Connect works with Cisco Jabber® for
Windows in Extended mode, and the new CTI
Remote Device enables applications to have limited
call control capabilities
§ Silent monitoring or remote monitoring on home
agents using Extend and Connect is not supported
§ Extend and Connect feature is available with
Enhanced or Premium license
§ As home agent
- Accept, transfer, conference, disconnect
- Persistent connection and call-by-call support
§ Limited supervisor functionality
- Recording will be supported with gateway forking
(MediaSense)
20. Cisco UCCX Feature Matrix
Features 8.0 8.5 9.0 10.0 10.6 11.0 11.5
Virtualization ü ü ü ü ü ü ü
Cisco Unified Intelligence Center X XX ü ü ü ü ü
Finesse Desktop X X X ü ü ü ü
Customer Web Chat X X X ü ü ü ü
Customer Email / Mixed Mode X X X X ü ü ü
Video Enabled Contact Center X X X ü ü ü ü
Outbound > Predictive and Progressive X X X ü ü ü ü
Live Data for Cisco Unified Intelligence X X X ü ü ü ü
IP Phone Agent for Finesse X X X X X ü ü
Context Services X X X X X ü ü
Agent All Field/CSQ by Shift X X X X X X ü
Single Sign On X X X X X X ü
Email Live Data X X X X X X ü
Support for Chrome Browser X X X X X X ü
ü ü
BRKCCT-2035 20
22. REST APIs in UCCX
UCCX
CUCM
SocialMiner
MediaSense
3rd-party Chat Media + SM API + UCCX Skill Based
Routing = Awesome Flexibility!
WeChat ßà
SocialMiner
API Gateway
BRKCCT-2035 22
31. Context Service
Cloud-Based Storage of Customer Interaction Data (History)
§ Enables a complete view of the
customer journey
§ Better-informed agents provide a
superior experience
§ Out-of-the-box Cisco® platform integration
§ Open web interfaces enable
partner applications
Deliver
Omnichannel
Seamlessly
Mobile
IoE
Phone
IVR
Customer
Journey
Cisco Customer
Collaboration Platforms
Partner Applications
Web
Retail
Email
SMS
Social
Media
Chat